Hotel - Sofitel Singapore City Centre
Sofitel Hotel Sofitel Hotel

Sofitel Singapore City Centre Hotel

4.5/5 412 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • CHANGI AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Overnight shoe shine
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • 11 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ABBOTT LABORATORIES5 km / 3.11 mi ANZ BANK1 km / 0.62 mi CHEVRON1.4 km / 0.87 mi CREDIT AGRICOLE0.3 km / 0.19 mi GOOGLE1.3 km / 0.81 mi JP MORGAN0.3 km / 0.19 mi PWC0.9 km / 0.56 mi
ALLIANZ1.3 km / 0.81 mi BHP BILLITION0.4 km / 0.25 mi CITIBANK1.5 km / 0.93 mi DHL EXPRESS5 km / 3.11 mi HSBC1.4 km / 0.87 mi MORGAN STANLEY1 km / 0.62 mi SAMSUNG1 km / 0.62 mi

Exhibition and convention centre

SUNTEC CONVENTION2.4 km / 1.49 mi

Your meetings and events

Sofitel Singapore City Centre presents "The Ensemble Collection", bringing fresh creative alternatives to traditional event venues in the Lion City. Host business meetings, conferences or seminars in our 10 flexible rooms designed to inspire productivity.Unparalleled convenience is yours thanks to a prime location directly above the Tanjong Pagar MRT. Our Magnifique Meetings planners are always nearby to help with organisation, leaving you free to concentrate on your guests and the business at hand.For sensational soirées, the Wallich Ballroom can accommodate up to 950 guests in cocktail configuration. The vast pillarless space with its adjoining VIP room is ideal for large corporate events, such as product launches or awards ceremonies.

Sofitel Singapore City Centre Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MEMPAT II 28 m2 4 m 0 8 10 0 0
MEMPAT I 32 m2 4 m 0 8 10 0 0
SAGA 33 m2 4 m 40 8 12 12 20
KAPUR 66 m2 4 m 70 20 20 25 40
KETAPANG 68 m2 4 m 70 20 20 20 50
CHAIRMAN'S LOUNGE 85 m2 4 m 0 0 12 0 0
TEMBUSU 90 m2 4 m 95 20 20 30 60
ANGSANA 97 m2 4 m 95 20 20 30 60
WALLICH I 300 m2 5 m 380 50 50 120 250
WALLICH II 300 m2 5 m 380 50 50 120 250
WALLICH BALLROOM 600 m2 5 m 780 140 100 330 530
    • Videoconferencing
    • Luxurious Venues
    • Podium
    • Day light
    • WIFI access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Imperial Cuisine
    • Weddings Concierge Service
    • Accommodation
    • Bespoke Weddings

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 223 rooms

Our restaurants and bars

See all our restaurants and bars
4.7/5 AccorHotels Rating 3,059 reviews

Our guest reviews for
Sofitel Singapore City Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 412 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Anonymous Couples - 15/07/2019 AccorHotels certified review
« Excellent »

Very happy with team members, they make the difference between your hotel and competitors

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour, Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. It is very gratifying to receive such positive comments and to hear that your stay was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. A bientot! Sofitel Singapore City Centre

Tarun J. Families - 14/07/2019 AccorHotels certified review
« Good, but there are some gaps »

We stayed in the top level 20 suite with club access. First of all, many thanks for the early check in when we arrived at 615 am. The room (and hotel itself) is impeccably furnished with high end furniture, linen, modern TV, Bose sound system. The location is quite central, which means that all locations are within a short taxi ride. There is a subway station as well. Chinatown is walking distance and Sentosa is quite close. However, to my surprise, there were few issues with the planning of the room. Examples: 1. No cupboards in such a well appointed large room - means you are living out of your suitcase. 2. No electric point in the large bathroom - you cant use any equipment like hair dryer! Besides, the property is very quiet - which seems out of place for a Sofitel in a vibrant, bustling city like Singapore. There is no "vibe". Used the restaurant for breakfast, which was decent. Overall, good for this trip, but nothing that wants you to return again.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Tarun J., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. We are pleased to hear you had a overall good experience and we humbly apologize for any inconvenience during your stay especially with the storage areas and the overall vibe. Thank you for your feedback. Best Regards Suhardi (Adi) Asst Guest Experience Manager

Tim S. Business - 14/07/2019 AccorHotels certified review
« Tremendous Experience with the Sofitel Singapore City Centre »

As a representative of FreeWheel, I have been working with the Sofitel Singapore City Centre to facilitate rooms on behalf of our staff. I've been working with Kate Ho who is absolutely amazing. She is a great communicator, very efficient, and really works hard to meet our needs. She is truly a great asset for the Sofitel and a pleasure with whom to work. Our staff stayed with the Sofitel back in May and on a return trip this month (July), they all requested to stay again so we worked with Kate to get rooms for everyone. They all comments on how wonderful the rooms are + the amenities + the gym + the breakfast and lounge. A truly pleasurable experience. Thanks for everything you've done for our company and for our employees.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr S., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey It was fantastic to read that you received the genuine and caring service you deserve from our ambassadors especially Kate. We look forward to sharing your kind comments with the entire team. I'm sure that everybody will be incredibly proud. We greatly appreciate your recommendation and we eagerly await your return. A bientot! Sofitel Singapore City Centre

Simon H. Couples - 14/07/2019 AccorHotels certified review
« Outstanding! »

The room, service and quality of meals was at very high level in all aspects

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr Simon H., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey It was fantastic to read that you received the genuine and caring service you deserve from our ambassadors. We look forward to sharing your kind comments with the entire team. I'm sure that everybody will be incredibly proud. We greatly appreciate your recommendation and we eagerly await your return. A bientot! Sofitel Singapore City Centre

odessa65 Couples - 13/07/2019 TripAdvisor review
« A wonderful stay night »

The Sofitel exceeded my expectations. Superb service all round from front desk to the breakfast room. The welcome drink, blended from plants grown by the hotel, was a pleasant surprise. The room on the club floor was well appointed, as one would expect of the Sofitel brand name.

Paul D. Friends - 12/07/2019 AccorHotels certified review
« Excellent »

8 nights in a luxury club access room. Most meals eaten in the hotel. Access the club thorough tour stay. Staff were excellent

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Paul D., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey It is encouraging to learn that you had enjoyed the stay with us. We are hoping to be able to welcome you to the hotel again in the near future. A bientot! Sofitel Singapore City Centre

Leo L. Business - 12/07/2019 AccorHotels certified review
« Could be better »

I stayed at this hotel many times. Overall pretty good. I am disappointed with 2 incidents this stay. 1. Rejected for using the lounge. Even though my last stay will quality me for Platinum. I don’t even mind being charge if necessary. Flat out reject was disappointing. 2. Laundry shirt came back with stain. Front desk manager just offered to wash it again. I tool it with me to Sydney and washed again. The stain is already ironed and can not be removed according to the cleaner. What should I do with my brand new white shirt? 2

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr L. Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. We apologize for the shortfall you had encountered. Please be assured that these comments have been taken very seriously and have been addressed to the appropriate departments. I understand that our team had reached out to you and we hope this will be resolved to your expectation. We very much hope you will return to us again in the future. Best Regards Kelvin Chan Guest Experience Manager

Kim R. Couples - 12/07/2019 AccorHotels certified review
« The staff at both concierge, club and restaurant were absolutely amazing and extremely helpful and made our stay very special. »

Due to the wonderful reception we received we will definitely stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Kim R., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. We are delighted to learn that you have enjoyed your stay. Your kind words are very much appreciated and will inspire us further in our commitment to provide the finest services possible for our valued guests such as your good self. We hope to see you again at our hotel! A bientot! Sofitel Singapore City Centre

Michael Couples - 10/07/2019 AccorHotels certified review
« enjoyable 3 day visit »

nice new hotel with excellent facilities & welcoming STAFF which made for a great visit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear michael Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. A bientot! Sofitel Singapore City Centre

K. S. C. Families - 10/07/2019 AccorHotels certified review
« Weekend Staycation at Sofitel City Centre »

Great experience with comfortable ambience and good location

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Su C. K., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. It is very gratifying to receive such positive comments and to hear that your stay was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. A bientot! Sofitel Singapore City Centre

Christie Families - 10/07/2019 AccorHotels certified review
« Comfortable Stay »

I had lunch at Racines with my husband. As an AccorPlus member i was told that there is 50% discount on the ala-carte menu and 15% on the set lunch. But there was no mention that both pax must order from the same menu. So after looking at the menu, i proceeded to order for 1 pax from ala-carte menu and 1 pax from set lunch menu. But at billing, only 25% discount was given on the ala-carte menu items as it is deemed i am dining as 1 pax. I believe this could have been communicated better when ordering. I should have been advised to order either 2 set lunches or both from ala-carte menu. The meal was great but this episode left a bad ending to our dining experience.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Christie Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. We are pleased to hear you had a overall good experience and we apologize for any inconvenience during your stay. We will ensure your next stay with us is even better. Thank you for your feedback. We look forward to welcoming you again soon. Best Regards Kelvin Chan Guest Experience Manager

C Business - 10/07/2019 AccorHotels certified review
« Luxurious and thoughtful »

Visit was full of thoughtful little surprises - from welcome drink, to in-room workout equipment to colouring books for guests. Loved my stay and will definitely recommend to others.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour C Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. We are delighted to learn that you have enjoyed your stay. Your kind words are very much appreciated and will inspire us further in our commitment to provide the finest services possible for our valued guests such as your good self. We hope to see you again at our hotel! A bientot! Sofitel Singapore City Centre

Robert W. Business - 10/07/2019 AccorHotels certified review
« Excellent stay in a super hotel »

Thoroughly enjoyable from first checking in to departure. Service was excellent and the King Room was lovely with the usual super comfortable bed. Enjoyed a lazy few hours on Sunday by the pool.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert W., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. A bientot! Sofitel Singapore City Centre

Hendrik H. Couples - 09/07/2019 AccorHotels certified review

Good facility And i have Good experience about your service.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Hendrik H., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey It is encouraging to learn that you had enjoyed the stay with us. We are hoping to be able to welcome you to the hotel again in the near future. A bientot! Sofitel Singapore City Centre

Aaron Business - 09/07/2019 AccorHotels certified review
« Great stay once again! »

Always happy that the Sofitel team looks into the minor details to give the stay a personal touch.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Aaron Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. We are delighted to learn that you have enjoyed your stay. Your kind words are very much appreciated and will inspire us further in our commitment to provide the finest services possible for our valued guests such as your good self. We hope to see you again at our hotel! A bientot! Sofitel Singapore City Centre

Penelope C. Business - 08/07/2019 AccorHotels certified review
« Disappointed no dresser area »

There's no area at all where I can place my make ups. The sink area had no place to put my toiletries. I was told by front desk that the reaso perhaps because it is a business hotel. That doesn't sound quite right. So... Business guests are only for males? No need for them to have dresser ...

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Penelop C., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. We regret to hear that some aspects of your stay did not meet our high standards and e had caused you some distress. Please be assured that these comments have been taken very seriously and have been addressed to the appropriate departments. We very much hope you will return to us again in the future. Best Regards Kelvin Chan Guest Experience Manager

Paz Couples - 07/07/2019 AccorHotels certified review
« Wonderful Experience »

We had a great time at the hotel. The staff are very helpful and professional.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Ms Paz, Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey It was fantastic to read that you received the genuine and caring service you deserve from our ambassadors. We look forward to sharing your kind comments with the entire team. I'm sure that everybody will be incredibly proud. We greatly appreciate your recommendation and we eagerly await your return. A bientot! Sofitel Singapore City Centre

Michael M. Couples - 07/07/2019 AccorHotels certified review
« Singapore Sofitel City Centre »

Absolutely loved it...!!

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr Michael M., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. It is very gratifying to receive such positive comments and to hear that your stay was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. A bientot! Sofitel Singapore City Centre

Kenn Business - 07/07/2019 AccorHotels certified review
« Excellent experience »

The overall experience was fantastic. Services were top notch. Entire place was clean. The only setback that I possibly have is the choice of food on the breakfast was quite little for such standard.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr Kenn, Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. It is very gratifying to receive such positive comments and to hear that your stay was such a great success. We humbly apologize for the disappointment with the breakfast selection and this feedback will be shared to enhance the our gastronomic experiences. We look forward to welcoming you back again, hopefully in the not so distant future. A bientot! Sofitel Singapore City Centre

Peter B. Couples - 07/07/2019 AccorHotels certified review
« Very happy - great staff »

We were welcome by friendly staff at all times. Great facility. Did not want to leave.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr Peter B., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey It was fantastic to read that you received the genuine and caring service you deserve from our ambassadors. We look forward to sharing your kind comments with the entire team. I'm sure that everybody will be incredibly proud. We greatly appreciate your recommendation and we eagerly await your return. A bientot! Sofitel Singapore City Centre

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