Hotel - Mercure Jakarta Cikini
Mercure Hotel Mercure Hotel

Mercure Jakarta Cikini

4.5/5 338 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • SOEKARNO HATTA
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check In (Paying)
    • Late Check Out (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter

Leisure and activities

  • Pool
  • Fitness centre
  • Massage

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 23:59
    • Opening hours : Week-end 0:00 - 23:59

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

ASURANSI ACA CIKINI0.05 km / 0.03 mi BANK BUMI PUTERA0.8 km / 0.5 mi CIPAGANTI CIKINI1.2 km / 0.75 mi PT ERASOFT INA0.5 km / 0.31 mi
BANK BNI CIKINI0.05 km / 0.03 mi BANK MANDIRI0 km / 0 mi GRAMEDIA MATRAMAN5.5 km / 3.42 mi PT VALDO INTER1 km / 0.62 mi

Your meetings and events

Mercure Jakarta Cikini Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CIKINI 5 26 m2 3 m 30 10 8 15 25
CIKINI 1 30 m2 3 m 40 15 10 20 30
CIKINI 2 30 m2 3 m 40 15 10 20 30
CIKINI 3 68 m2 3 m 100 50 25 50 60
CIKINI 4 68 m2 3 m 100 50 25 50 60
    • Videoconferencing
    • Podium
    • Day light
    • WIFI access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 197 rooms
  • 168 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Suite Box
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.4/5 AccorHotels Rating 3,066 reviews

Our guest reviews for
Mercure Jakarta Cikini

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 338 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Sri E. L. Families - 12/08/2019 AccorHotels review
« Very good »

I love to stay here cause all staff were very friendly. The place also very strategic, near all that I need, like theatre, resto, street food, etc. I always enjoy the experience staying here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. SRI ENDAH L., We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive review. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Ian C. Business - 05/08/2019 AccorHotels review
« Great room and friendly welcome at reception. »

Stayed on business. Room was great and all the staff were very friendly and helpful. Only confusion was one entrance was closed and my driver missed the turn.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. IAN C., We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive review. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Uwais I. Z. Couples - 31/07/2019 AccorHotels review
« Awesome room, breakfast and staff »

The staffs were so friendly, they did welcome us since we arrived at the hotel. The room was expected with affordable price. Since we booked in privilege room, in fact we didn't know what kind of benefit that we'll get, until check in process the reception informed us in detail. We do love with the benefit, "daily special breakfast menu", we can request what kind of food to be served for breakfast and it made me feels like at home and we had late check out until 4 pm free of charge for sureee U^ェ^U , the breakfast menu was great and tasty of course. The room was in good condition as well. check in & check out process was fast. i'm coming back to this hotel again for my next staycation, for sure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued GUEST, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Muhammad M. Business - 31/07/2019 AccorHotels review
« Superbe!! »

Great service, nice room & great taste of Indonesian breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued GUEST, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Anggraeni Couples - 31/07/2019 AccorHotels review
« Beyond expectation »

Thanks for the service during my stay. Attention to all staff that assist me with kind service. So lovely.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued GUEST, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive review. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Anonymous Friends - 31/07/2019 AccorHotels review
« Nice hotel »

Breakfast good, room clean, friendly all staff, nice view from rooftop, location strategic

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued GUEST, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Rein Solo - 31/07/2019 AccorHotels review
« Repeater guest!!! »

Fast check in, a very warmed welcome and sincere, nice room as always, clean, the food also delicious. Reccomend hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DENGAH, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Kl C. Business - 31/07/2019 AccorHotels review
« My stay at Mercure Cikini 3-4 July »

Good, very professional and hospitalble as always.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Putri Couples - 31/07/2019 AccorHotels review
« Feeling at Home »

Thank you for good service during my stay. Ill be back to stay gain.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued GUEST, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Anonymous Families - 30/07/2019 AccorHotels review
« Best place for staycation in Jakarta »

Friendly staffs, clean and comfort room, many selection of breakfast menu, great facilities, suitable hotel for business and leisure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued GUEST, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Mike N. Solo - 30/07/2019 AccorHotels review
« Great Experience »

All went well

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive review. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Atin Couples - 30/07/2019 AccorHotels review

I like the service, the friends are very friendly and the rooms are very clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued GUEST, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Aswati Business - 29/07/2019 AccorHotels review
« nice hotel in the center city »

I stay at mercure hotel cikini for two nights. it was very good experience, surrounded by many restaurants. Swimming pool on the top of the hotel. the breakfast are very good. at the end of July 2019 there was construction in front of the hotel, may be the construction for pedestrian, it was difficult to find parking space.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. ASWATI M., We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive review. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Bruce X. Business - 29/07/2019 AccorHotels review
« generally feel ok, except no asking for changing the smoking room »

it is good service ,next time will also live there

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. JUNYONG X., We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We missed you already! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Steve Couples - 27/07/2019 AccorHotels review
« Clean and great rooftop pool but still waiting on money back »

Enjoyed my stay at the hotel, the room was clean and spacious plus the rooftop pool was great and quiet when we visited. The breakfast buffet was nice too with plenty of options. Outside there were quite a lot of roadworks which made me dislike the immediate area but the room was quiet enough. My main negative was being charged 500,000 IDR when checking in incase I used room service rather than just charging me if I ordered something. Since I never ordered anything I am now out of pocket for ten days and counting while I wait on this charge being reversed, as such I doubt I would ever stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEVEN F., Thank you for taking the time to tell us about your experience at the Mercure Jakarta Cikini. I am sorry if there was few things, that makes your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Related with your specific issue, we did a card verifying with your Credit Card (we didn’t charged or debit any of your amount). But again we do really apologies for you inconvenience. We will proceed to our Merchant, in order to release the amount mentioned immediately, once we did it we will let you know further more. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisa P. Sanjoyo General Manager

S. Business - 26/07/2019 AccorHotels review
« Hotel staff and services »

The hotel staff is very friendly and always find a solution to any issue we as guest thinks is a problem . My stay was outstanding and mostly enjoyable. The services provides were all with a fantastic smile..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Erwin S., We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback, especially from one of our Elite Member. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P. Sanjoyo General Manager

Anonymous Business - 26/07/2019 AccorHotels review
« Poor »

Rooms were not clean. Breakfast was not suitable although expressed my lactose intolerance in advance, dirty dishes

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. YOSEF R., Thank you for your time to share your stay experience post you stay for a few days in Mercure Jakarta Cikini recently. Regarding your feedback, I am sure our team has made a pre arrival courtesy with you to make your stay more convenience and it is including the lactose intolerance that has been shared into our team member and we have prepared it for you. However, do you mind to share the details of your poor comments into fo… since we found you didn't filled up the experience any problem(s) during your stay or report any issue to our team. We are very concern for any guest feedback which we need to improve and to be rectified in the future. This is very important for us to always evaluate our service quality. Once again, thank you for your concern. We look forward for your kind response and hope we still may be given an opportunity to welcoming you back and serve you better in the near future. Mercurely yours, Nandang Permana Front Office Manager

Heriadi Families - 25/07/2019 AccorHotels review
« good location »

Great breakfast, nice helping staffs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Heriadi, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Lisa P. Sanjoyo General Manager

H. Business - 25/07/2019 AccorHotels review
« Good »

Good staff and room facilities, but i think the restaurant a bit crowded for seat and table arrangement.

Our hotel has responded to the review
Our hotel has responded to the review

Dear H., Thank you for taking the time to tell us about your experience at the Mercure Jakarta Cikini. I am sorry if there was few things, that makes your experience did not meet your expectations. please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisa P. Sanjoyo General Manager

Pramesemara Solo - 23/07/2019 AccorHotels review
« nice »

nice one

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

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