Hotel - Mercure Jakarta Cikini
Mercure Hotel Mercure Hotel

Mercure Jakarta Cikini

4.5/5 357 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • SOEKARNO HATTA
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check In (Paying)
    • Late Check Out (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter

Leisure and activities

  • Pool
  • Fitness centre
  • Massage

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 23:59
    • Opening hours : Week-end 0:00 - 23:59

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

ASURANSI ACA CIKINI0.05 km / 0.03 mi BANK BUMI PUTERA0.8 km / 0.5 mi CIPAGANTI CIKINI1.2 km / 0.75 mi PT ERASOFT INA0.5 km / 0.31 mi
BANK BNI CIKINI0.05 km / 0.03 mi BANK MANDIRI0 km / 0 mi GRAMEDIA MATRAMAN5.5 km / 3.42 mi PT VALDO INTER1 km / 0.62 mi

Your meetings and events

Mercure Jakarta Cikini Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CIKINI 5 26 m2 3 m 30 10 8 15 25
CIKINI 1 30 m2 3 m 40 15 10 20 30
CIKINI 2 30 m2 3 m 40 15 10 20 30
CIKINI 3 68 m2 3 m 100 50 25 50 60
CIKINI 4 68 m2 3 m 100 50 25 50 60
    • Videoconferencing
    • Podium
    • Day light
    • WIFI access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 197 rooms
  • 168 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Suite Box
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.4/5 AccorHotels Rating 3,206 reviews

Our guest reviews for
Mercure Jakarta Cikini

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 357 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Frankjuve Couples - 09/10/2019 AccorHotels review
« Satisfied »

It was fun & great

Felicia Solo - 06/10/2019 AccorHotels review
« Modern, cozy and excellent service at this hotel »

The hotel was clean, modern and comfortable. The facilities are new and modern, with bluetooth speaker in every room. Service was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Felicia T., We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P. Sanjoyo General Manager

R. Friends - 05/10/2019 AccorHotels review
« Pleasant stay »

Check in was quite fast, friendly staff, breakfast was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear JILAN ANDJANI R., We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Lisa P. Sanjoyo General Manager

Syaiful B. Business - 30/09/2019 AccorHotels review
« Very good »

Room very nice and clean.. I like stay in Mercure jakarta cikini

Our hotel has responded to the review
Our hotel has responded to the review

Dear Syaiful b., We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P. Sanjoyo General Manager

Adi Business - 30/09/2019 AccorHotels review
« Good »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bapak PRASETYA A., We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive review. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Jd Friends - 30/09/2019 AccorHotels review
« GREAT »

great room, ambiance, nice and great staff especially rendy and vira from FD

Our hotel has responded to the review
Our hotel has responded to the review

Dear JD, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially to Vira and Rendi I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P. Sanjoyo General Manager

Fariz Business - 30/09/2019 AccorHotels review
« Excelent »

Been here for meeting. Very nice experience with staffs and facilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fariz, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive review. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Putri Couples - 30/09/2019 AccorHotels review
« Happy Staycation »

So happy during my first stay here. Thank you with your hospitality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PUTRI, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P. Sanjoyo General Manager

Muhammad M. Couples - 30/09/2019 AccorHotels review
« Excellent Hospitality »

Quick check-in & check-out, good breakfast variant, nice room & friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Muhammad M., We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P. Sanjoyo General Manager

Teddy K. Friends - 29/09/2019 AccorHotels review
« Pengalaman menginap »

All of them is okay. Service oke. Food was nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Teddy k., We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P. Sanjoyo General Manager

Faisal R. Families - 24/09/2019 AccorHotels review
« Clean, comfort, excited »

Our family was satisfied

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bp. FAISAL R., We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive review. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Rahmat Families - 23/09/2019 AccorHotels review
« COMFORTABLE »

Nice location and good hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rahmat S., We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P. Sanjoyo General Manager

Eggi Business - 21/09/2019 AccorHotels review
« Wonderful »

I have left my clothes behind when I checked out. The day after I called the hotel. They kept my clothes and helped me until the package was picked up by go-send delivered to my family in Jakarta. Their service was excellent!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Eggi, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive review. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Ahmad A. Business - 21/09/2019 AccorHotels review
« Nice Ambient Hotel »

Great hotel with great hospitality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ahmad A. We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive review. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

M B. H. Couples - 18/09/2019 AccorHotels review
« Great hospitality at Mercure Jakarta Cikini »

Wonderful experience. Was upgraded to Privilege room with its additional frills being a Gold Accor member. Got a plate of fresh fruits upon check-in. Went up to level 8 to enjoy the swimming pool and its afternoon tea. Served with a tier tray of goodies - sweets and savory plus 4 drinks. Breakfast area was by the lobby thus a little cramp with the crowd. Room was a little small (knowing that this property was the former Holiday Inn Express Cikini) One thing outstanding about this hotel is its front desk. They provided the most friendly service to me. Even the front desk manager shook hands with me during breakfast. He even knew my name, very honoured. Even there is a spanking new Novotel a minute walk from this hotel, I am most likely to come back to this property.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bapak MUHAMAD BASHID H., We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback, especially from one of our Accor Elite Members. We hope our birthday surprise was really made you feel surprised and feel valued. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. This is our commitment to recognize and value our guests. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive review. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml We missed you already! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Sun S. Business - 18/09/2019 AccorHotels review
« Nice service and comfortable »

Get the good experienced and comfortable. The staff is nice and hospitality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. SUN S., We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive review. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Nini Families - 18/09/2019 AccorHotels review
« Satisfied »

Hotel is nice, new, staffs are good

Our hotel has responded to the review
Our hotel has responded to the review

Dear TANUWIJAYA S., We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive review. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Rizanto B. Couples - 17/09/2019 AccorHotels review
« Good Hotel »

Its equal with the star and the brand name ...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bapak BUDI RIZANTO B., We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. However, we do apologize for any inconvenience matters which caused during your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Nurul A. B. B. Business - 17/09/2019 AccorHotels review
« I would definitely recommend this hotel and I will return insya Allah. »

The front service was superb! All the staffs were very helpful and their smiles were pleasing to the heart. They make me experienced what a human being should be treated. The breakfast was unforgettable. Delicious! Even the manager greet me and help me with my latte. Thank you so much Pak Dimas. Also the staff who send iron to my room with a face full of smile. Even the guard helped me a lot. There was a lot more good things I had. Keep going with your excellent services and I hope they all happy working! Their smile and helpful attitude warms my heart. They make me wondered if "do they never stress at work?" I sincerely pray that all the staff will get rewards of their efforts, to make their smiles and services worth it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nurul Amirah binti B., We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P. Sanjoyo General Manager

Aji Families - 16/09/2019 AccorHotels review
« Mr »

The lamp wasn't good,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Aji, Thank you for taking the time to tell us about your experience at the Mercure Jakarta Cikini. I am sorry that your experience did not meet your expectations, especially regarding the lamp; please allow me to express my sincerest apologies. If you do not mind, kindly give us the details regarding your dissapointment into fo… At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Mercurely yours, Lisa P. Sanjoyo General Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Le Club AccorHotels
Not participating hotel As a {{fidelityCard}} member Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates