Novotel Phuket Kata Avista Resort & Spa 5 stars

Customer review rating (ALL Rating) 4.5/5 351 reviews

Novotel Phuket Kata Avista Resort & Spa - Image 1
Novotel Phuket Kata Avista Resort & Spa - Image 2
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4 Leam Sai Road, Karon District, Amphur Muang, 83100 PHUKET, Thailand

Description

Hotel extras

  • "Modern spacious rooms with extra large comfortable beds

  • "5-minute walk to the beautiful Kata and Karon beaches

  • "Lounge by the pool or swim-up to the Zing pool bar

  • "Dine in the stylish restaurant which features a delectable menu of Asian-Fusion favorites

  • "Stunning Sea View, Pool View & Garden View rooms available

Our accommodation(s)

Hotel location

Novotel Phuket Kata Avista Resort & Spa

4 Leam Sai Road, Karon District, Amphur Muang
83100 PHUKET
Thailand

GPS:7.826002, 98.294613

Telephone
Fax +66 76 298 889

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

EN VOGUE RESTAURANT

The All Day Dining restaurant offers a relaxed vibe. It is located beside the lower swimming pool and offers pleasing views of tropical landscape.

Your meetings and events

Room descriptions and layouts

1 

meeting room

From 1 to 80 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  351 reviews

TripAdvisor Rating  5.0/5  1,164 reviews

Certificate of excellence 2023

Great experience! Would easily recommend!

TripAdvisor rating 5.0/5

Htun Linn K Families - TripAdvisor review

We went there for a family retreat and had a great experience there. The rooms were spacious, the kids love the kid’s bed and the little tent! The kids also enjoyed the pool very much. The staff were very helpful; the duty manager, Ms Grace, especially went great lengths to help with our various requests for our kids. Fully recommend!

Dear Htun Linn K, Thank you for leaving us your 5/5 reviews! We're happy to read that you found our resort to be a perfect place for your family, and that your kids enjoyed playing in the swimming pool and loved our family room set up! It's such a pleasure to see that our team member, K. Grace, was able to assist with your requests. Thank you once again for recommending us! We look forward to welcoming you back. Best regards, Massimo Bernardi General Manager

Holiday get away

TripAdvisor rating 5.0/5

Sharon E TripAdvisor review

The best people,food, and accommodation we absolutely .Loved it. We had an amazing time. Reception staff courteous and kind. The incredible Tina from Reception was so helpful and sincerely friendly. Breakfast is included and the spread is so delicious with so many options available. Thank you for our well deserved holiday. Pool clean and property clean and we'll maintained.

Dear sharoneM87HW, Thank you for your great review. We're happy to read how much you loved every aspects about the hotel from the comfortable room, the swimming pools, meals, and service levels of our team members. Thank you for highlighting our signature high standard of cleanliness of our pool and our hotel area. We look forward to welcoming you back again soon. Best regards, Massimo Bernardi General Manager

Exceptional Service by Staff!

TripAdvisor rating 5.0/5

HappyBunnys TripAdvisor review

Our family of 5 have just returned from 10 nights at the Novotel Phuket Avista Resport and Spa and we all had a fantastic time. The hotel is lovely, with good rooms, good food and a lovely pool. But what makes this hotel amazing is the staff. They are truly exceptional! Reception: When we arrived at the hotel, I have to admit that we had a few issues. However, how the staff dealt with it was amazing. Grace and Shopper on reception, turned what was initially a problem into a solution, and into a fantastic holiday! For the rest of our holiday too, they both were on hand to help with any queries we had and provide valuable information. They certainly went above and beyond, and we cannot thank them both enough. Restaurant: Then there were the staff in the restaurant, they were ALL super helpful and very polite. Add and Apple in the restaurant were particularly amazing, going above and beyond to help our family when one of our son's fell ill. Again we cannot thank them enough. They would also remember little details and preferences of our family, offering amazing service (when we know the hotel was fully booked). Dietary Requirements: I also have dietary requirements, and usually just have to make do. But not at this hotel...on the first day of our holiday, the chef became aware of this and came out to speak to me about my allergies. Such a lovely lovely touch. From then on I was catered for with options! The staff all knew about this, and made lots of personal touches, like making sure I was provided with gluten free toast for breakfast each day (with out even asking for it). I cannot thank the chef and staff at the hotel for this enough. The Pool: The pool is lovely and has a lovely summer feel about it. At the pool, the staff again were exceptional. Always going above and beyond, remembering the kids preferences and being really kind. Tim and Lai were particularly just brilliant. Again, thank you! The under water scooters were also a massive hit with the kids. We loved them. The Spa: I only used it once during out stay, but it really was wonderful. You really will enjoy a stay at this hotel, the staff are exceptional and go out of their way, so all you need to do is enjoy your holiday!

Dear HappyBunnys, Thank you very much for your detailed review. We are pleased to hear that you enjoyed many aspects of your stay with us, from our personalized restaurant services to the hospitality of our team at Zing Swim Up Bar. It's good to see that our efforts to provide excellent service have made a positive impact. Thank you for your mentions of K. Grace, K. Shopper, K. Add, K. Apple, K. Tim, and K. Lai. Our team would be delighted to read your positive feedback. We really look forward to welcoming you back soon. Best regards, Massimo Bernardi General Manager

Good stay

Customer review rating 4.5/5

Punya S. Couples - Confirmed reviews ALL

Hello, we enjoyed our stay at your hotel. The hotel was clean and the staff were helpful and courteous. It is located close to Kata and Karon Beach and is very convenient and safe for families. However it might be difficult for elderly, people with physical challenges as it is located on a hill that is a bit tiring to walk up. Few things that we felt that can be improved are: 1. Quality of food. We felt that the Thai food was not very authentic and had been modified for people with a milder palette. Even on requesting for spicy food, we felt that the flavor profile was not met. Even with the Indian food, there were quite a few misses. However, the pizzas, pastas, burgers etc were alright 2. The pool might not be enough to accommodate all the guests. Many people were just blocking beds and areas for the entire day and others could not get a chance to use it. Maybe a few stricter rules on this would have helped. Otherwise, the stay was very comfortable and the staff were always smiling and helping out! Enjoyed our week there.

Dear Punya S., Thank you for your kind review! We're pleased to read that you enjoyed your stay with us and that you found our team to be accommodating, cheerful, and friendly. We appreciate your comments on the spiciness of Thai food and we will make sure that our chefs will get it right next time. As for sunbeds, we sincerely apologize for the disappointment you experienced. We do not allow our guests reserving of sunbeds for the entire day. Thank you for bringing this to our concern and we will work with respective team to rectify it. We hope to see you back at the hotel on your next visit soon. Best regards, Massimo Bernardi General Manager

Lovely stay

Customer review rating 4.0/5

Katie H. Families - Confirmed reviews ALL

Found the hotel very nice and had a very nice view, if I had one complaint the only thing I didn’t like was the lack of sun loungers. But all of that aside the workers were extremely nice and I felt very welcomed during my stay.

Dear Katie, Thank you for your kind review. It’s amazing that you found the hotel to be pleasant and that our team members were able to contribute to making your stay enjoyable. We look forward to welcoming you back. Best regards, Massimo Bernardi General Manager

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Other web-users rate our hotel

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  • 224 reviews 6.9/10 Cleanliness

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