Hotel - Mama Shelter Rio de Janeiro
Mama Shelter Hotel Mama Shelter Hotel

Mama Shelter Rio de Janeiro

4.5/5 270 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Airport shuttle
    • AEROPORTO TOM JOBIM (Paying)
    • SANTOS DUMONT (Paying)
  • Languages spoken at the hotel
    • English
    • Spanish
    • Portuguese
  • Reception open 24 hours a day
  • Early Check in from 9AM
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 2 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

BTG PACTUAL18 km / 11 mi CONSULADO BRITANICO18 km / 11 mi KPMG18 km / 11 mi NEOENERGIA18 km / 11 mi SOUZA CRUZ18 km / 11 mi SUBSEA 718 km / 11 mi TECHNIP18 km / 11 mi WARTSILA18 km / 11 mi
COCA COLA18 km / 11 mi ELECNOR18 km / 11 mi L OREAL18 km / 11 mi SCHLUMBERGER18 km / 11 mi STATIOL18 km / 11 mi SUPERGASBRAS18 km / 11 mi VALID18 km / 11 mi

Congress centre

SULAMERICA4 km / 2 mi

Your meetings and events

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ATELIER 10 35 m2 0 m 55 18 20 0 0
ATELIER 11 35 m2 0 m 55 18 20 0 0
    • Day light
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 55 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Automatic temperature control
    • High speed transmission line
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 523 reviews

Our guest reviews for
Mama Shelter Rio de Janeiro

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 270 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Koen Couples - 15/10/2019 AccorHotels review
« Comfortable “home away from home” »

First time we stayed in a Mama Shelter hotel, and most likely not the last. Very much loved the informal and relaxed approach to hospitality. Especially as rooms and all facilities were immaculate (clean and well maintained), the breakfast is an absolute highlight. Minor downside was that our room (the largest option) did not come with the advertised view.

Karla Couples - 09/10/2019 AccorHotels review
« Quirky and different but awsome »

It was a great relaxed atmosphere that was welcomed after staying near the coast. Reception was great and helpful and we really appreciated the upgrade!

Punkrebel Couples - 08/10/2019 AccorHotels review
« So trendy it misses the important things »

Hip trendy hotel, but misses the important things: - room had no or few places to keep clothes. Had to keep our clothes in backpack, - few amenities in bathroom, - no system regarding using towels several days in a row which I find not very environmentally friendly, - breakfast was average and many things tasted bland, Hotell lies far away from beaches and major slights.

Yael G. O. A. G. Couples - 07/10/2019 AccorHotels review
« We loved it, would recommend! »

The breakfast was great! I like the fresh fruit and the juice bar... I also like the location of the hotel. Super friendly staff and gave us a great restaurant recommendation.

Malcolm G. Couples - 03/10/2019 AccorHotels review
« Satisfied with a couple of exceptions »

Our stay was ok room large and comfortable, good shower (knowhere to put shampoo etc. A shelf would be good!) only 4 coat hangers to hang clothes. Bar closed? Restaurant closed? In a way I was glad bar was closed as it appeared our room was directly above. I know your hotel is supposed to be trendy etc but please don't deny your paying customer some basic requirements.

M. D. Couples - 22/09/2019 AccorHotels review
« M. »

Hotel staff very friendly, helpful but slightly disappointed with shower in room...at times cold and hot water not always available. Great location though, breakfast and restaurant fab! Lots of places near but too for food & drinks !

Anonymous Solo - 22/09/2019 AccorHotels review
« MR »

Great people ! Very friendly ! They even managed to get a ticket to Maracana at the very last minute ! Breakfast is also delicious and beds are comfortable ! I highly recommend

Bonn D. Solo - 18/09/2019 AccorHotels review
« Beautiful property and great service »

I stayed for 2 nights and everything was very good. My room is clean n beautiful. The location, great friendly staff and great breakfast. Also very inexpensive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bonnie D., We very much appreciate your comments regarding your stay at the Mama Shelter Rio de Janeiro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Silent D. Families - 05/09/2019 AccorHotels review
« Cool stay! »

We stayed at Mama Shelter for the few last few days of our brilliant Brazilian holiday and it was perfect in everyway. From the happy & friendly welcoming staff to the super cool interiors & chilled atmosphere. Thank you!

Romain Couples - 03/09/2019 AccorHotels review

Really good staff, friendly and very helpful. We had a room far from the bar which was really pleasant as we were really tired and we are thankful to the receptionist for that as our room was originally located just above the club with a DJ set that night. However, our room was very humid and smell really bad humidity. Windows are not sound proof (noise from road and people on the swing late at night). Good cocktails but food price is quite high compare to restaurants close to the hotel even if we had a really good service. Thank you to all Mama Shelter team for our stay!

Anonymous Families - 28/08/2019 AccorHotels review
« Beautiful spot— smoking is a real problem! »

Hi! We love Mama Shelter. There should be a separate area for smokers. Smoke is bothersome to non-smokers not to mention bad for everybody’s health. It’s gross to have a smoking patio right next to the place where dine. I suggest you designate one smoking patio that is in another part of the hotel. Also please bring back feijoada:)

B. Families - 16/08/2019 AccorHotels review
« Original in general but rooms were disapointing »

Rooms were lacking space for clothes, there were no minibar, not enough power ourlets or Light in the room. In the bathroom, there was no possible way to open the windows, no space to put soap or towels on the walls, shower was leaking It felt like there was only the minimum in the room The service was the same, they never replaced the soap or towels unless if requested through the reception Breakfast was very good, and decoration was original

Desiree Couples - 06/08/2019 AccorHotels review
« No hospitality qualities »

no roomservice, very disturbing windows (the wind threw it against the wall and kept making noise), the bathroom wasn‘t clean (stains, hair from the guests before us)

Laura Couples - 27/07/2019 AccorHotels review
« Tropical rest »

I really liked the decoration and arquitecture of the entire place. Breakfast was amazing and the bed in my room made me feel like home.

Marisa R. Couples - 23/07/2019 AccorHotels review
« 10/10 recommend »

Very cool and unique place to stay in Rio. The design makes you feel comfortable right away, breakfast is always spot on- plus it’s in Santa Teresa, which offers many a quaint feeling with the original stone roads and many sights to see. Staying here contributed greatly to our experience in Rio :)

Anonymous Families - 21/07/2019 AccorHotels review
« Delightful atmosphere and food. »

The room was cleaned well. The food was a nice variety. Loved the caiparihnas (spelling??) You were located close to where my daughter lives in Santa Theresa.

Db Families - 20/07/2019 AccorHotels review
« A cool funky place to stay with very friendly and helpful staff. »

We were most impressed by the very friendly and very helpful and accommodating staff at this hotel. Our bathroom toilet overflowed due to a malfunctioning flush actuator but the staff dealt with it very efficiently. They offered us a different room but decided to stay because of the nice view of this corner suite. We appreciated the staff’s honesty and their willingness to genuinely help. For example they booked us an Uber when we inquired and requested one even though we don’t have the app. The hotel appears to be an updated old building which brings charm but doesn’t have an elevator so it would be difficult for elderly guests. The location is great, close to buses, restaurants, bars, shopping. Overall a good stay and I would highly recommend it to others.

J Solo - 13/07/2019 AccorHotels review
« Friendly, helpful, relaxed »

Good atmosphere. The stuff is really helpful and friendly. I had trouble with my flight and they helped a lot when calling the airline for me! The breakfast is also nice. Rooms are huge, clean...I had everything I needed. Would always come back and already recomanded the hotel to lots of people

Ben R. Couples - 25/06/2019 AccorHotels review
« Beautiful space and helpful people! »

We stayed at Mama Shelter in Rio for our wedding anniversary and they decorated our beautiful room, treated us to drinks and took care of us the whole time attentively. As newcomers to Brazil we needed all the help we could get and they delivered over and over!

Anonymous Couples - 25/06/2019 AccorHotels review
« Beautiful place in great location »

Rooms could be a bit cleaner. Quite a lot of dust in the one where we stayed

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