Hotel - Mercure Kaliningrad
Mercure Hotel Mercure Hotel

Mercure Kaliningrad

4.5/5 98 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • KHRABROVO
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
    • Sauna
  • Beach and water sports  (Nearby)
    • Pedal boat (Nearby)
    • Rowing (Nearby)
  • Other sports activities
    • Bicycles rental (Paying)
    • Athletics stadium (Nearby)
    • Basketball facilities (Nearby)
    • Football (Nearby)
    • Roller-skating
    • Skating rink (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

AMBER COMBINE0.4 km / 0.25 mi BALTIC TOBACCO5.3 km / 3.29 mi BUSINESS CENTRE0.8 km / 0.5 mi GERMAN EMBASSY1.5 km / 0.93 mi MIRATORG5.4 km / 3.36 mi RUSSIAN POST0.2 km / 0.12 mi SBERBANK0.9 km / 0.56 mi VTB BANK1.7 km / 1.06 mi
AVIA KASSA0.2 km / 0.12 mi BEELINE1.1 km / 0.68 mi CHAMBER OF COMMERCE0.6 km / 0.37 mi LITHUANIAN EMBASSY0.6 km / 0.37 mi POLAND EMBASSY3.8 km / 2.36 mi RUSSIAN STANDARD0.4 km / 0.25 mi TORRO GRILL0.1 km / 0.06 mi

Your meetings and events

Mercure Kaliningrad Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
Meeting Room 25 m2 3 m 20 0 12 0 0
Hall 1 67 m2 3 m 70 20 16 18 30
Hall 2 67 m2 3 m 70 20 16 18 30
Hall 3 67 m2 3 m 70 20 16 18 30
Hall 1 + 2 Combo 134 m2 3 m 210 40 32 36 70
Hall 2 + 3 Combo 134 m2 3 m 210 40 32 36 70
GRAND HALL 201 m2 3 m 240 60 240 54 100
    • Screen
    • Flipchart
    • Soundproof
    • Audio and video equipment
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Video equipment
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Wedding ceremony
    • Wedding co-ordinator
    • Conference hotel
    • Catering available
    • Kitchen & restnt hire available
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The hotel has 167 comfortable and modern rooms of various categories: cozy STANDARD, superior PRIVILEGE, spacious DELUXE and two-room SUITE. Categories with nice lake views are very popular, it's also equipped with Nespresso coffee machine.

  • 167 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 14 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Manual temperature control
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Baby bed
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Make-up/magnifying mirror
    • You will love the stylish bathroom with toilet and rain shower.
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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4.8/5 AccorHotels Rating 960 reviews

Our guest reviews for
Mercure Kaliningrad

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 98 reviews
S.,victor Business - 07/08/2019 AccorHotels review
« Satisfaction is a word that I do not used that easy,but I was satisfied,but not extremely.Maybe because I was on Business not Vacation. »

No Vacation

Our hotel has responded to the review
Our hotel has responded to the review

Dear Victor S., We very much appreciate your comments regarding your stay at the Mercure Kaliningrad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victor Sedletskii Front Office Manager

Business - 01/08/2019 TripAdvisor review
« Good place for the rest and buisness! »

Absolutely best place for the rest and buisness! Very nice personell!) Good location, best price and nice view from room and restaurant. Also enough places for parking. On the terrytory of hotel are located restaurant Torro Grill - aslo its very good) Thanks!

Our hotel has responded to the review
Our hotel has responded to the review

Dear by _b837 Allow me thank you for trusting us to take care about you during your trip in Kaliningrad and for your amazing feedback! We are happy to know you enjoyed the time with us, highly appreciated our Mercure Hotel. Believe, such review is a best inspiration and is something our staff takes great pride in. Thank you for being our guest, we will be happy to welcome you back to Kaliningrad very soon! With kindest regards, Maloglazova Maria - Front Office Supervisor

Christ V. Z. Business - 14/07/2019 AccorHotels review

Perfect location, decorative design, confortable and clean rooms, professional staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christianus Johann Van Z., We very much appreciate your comments regarding your stay at the Mercure Kaliningrad. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Maloglazova Maria - Front Office Supervisor

K. S. Business - 12/07/2019 AccorHotels review
« It was great »

I was impressed by the level of hospitality and greatful design of hall and rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear S. K., We very much appreciate your comments regarding your stay at the Mercure Kaliningrad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victor Sedletskii Front Office Manager

Tatiana Business - 06/07/2019 AccorHotels review
« Wow! »

I loved everything!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tatyana S., We very much appreciate your comments regarding your stay at the Mercure Kaliningrad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victor Sedletskii Front Office Manager

Victor T. S. Business - 01/07/2019 AccorHotels review
« It was a very Plasant and Satisfying staying. »

The Hotel is very nice and the service was also perfect,but the only thing that was missing a place to swim and relaxt after work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Victor S., We very much appreciate your comments regarding your stay at the Mercure Kaliningrad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victor Sedletskii Front Office Manager

Tatiana Couples - 26/06/2019 AccorHotels review
« Pleasure stay »

Really nice hotel in a good place with river view. Excellent breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tatiana S., We very much appreciate your comments regarding your stay at the Mercure Kaliningrad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Kaliningrad Centre

Dijana Families - 26/06/2019 AccorHotels review
« Everything was great. »

I and my sister were in hotel. We were satisfied with the complete service: with staff, location, cleanliness, offers....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dijana V., We very much appreciate your comments regarding your stay at the Mercure Kaliningrad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Kaliningrad Centre

Alex Friends - 18/06/2019 AccorHotels review
« pleasant time with some shortcomings »

the room was not always cleaned on time: one day there was no cleaning, although the room was free from 10 am to 4 pm. after applying to the reception, towels and stuff in the room were replaced

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aleksandr N., Thank you for taking the time to tell us about your experience at the Mercure Kaliningrad. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Kaliningrad Team

Larisa Couples - 16/06/2019 AccorHotels review
« Excellent »

One of the best hotel We have ever stayed. The new, stylish hotel. Great service. Excellent breakfast. We had a wonderful stay!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Larisa J., Allow me thank you for trusting us to take care about you and for an inspiring feedback. We are very pleased to know that you enjoyed your time with us and remember the time in Mercure with the warm feelings. We highly appreciate your good comments about our Staff and will share them with all our colleagues. Believe, Your grateful feedback is a best inspiration and is something our staff takes great pride In! Thank you for being our guests! We will be happy to welcome you again once you come back in Kaliningrad and offer you all our generosity and hospitality! Sincerely Yours, Maloglazova Maria - Front OFfice Supervisor

Dmitrijus Business - 16/06/2019 AccorHotels review
« All ok. »

Good hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dmitrijus M., We very much appreciate your comments regarding your stay at the Mercure Kaliningrad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maloglazova Maria - Front Office Supervisor

Natalya Business - 12/06/2019 AccorHotels review
« excellent »

Good service & location, great rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nataliiya S., We very much appreciate your comments regarding your stay at the Mercure Kaliningrad. It is a great pleasure to hear that you enjoyed your stay with us. Believe, Your grateful feedback is a best inspiration and is something our staff takes great pride In! Thank you for being our guest, we will be happy to welcome you back to Kaliningrad very soon! With kindest regards, Mercure Kaliningrad Team

Lin Solo - 30/05/2019 AccorHotels review
« Nice view »

Staff very kind and polite even cleaner speak English.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lin C., We very much appreciate your comments regarding your stay at the Mercure Kaliningrad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victor Sedletskii Front Office Manager

Focco P. Business - 20/05/2019 AccorHotels review
« Veruy warm welcome and excellent decoration of the room »

nice welcome by Maria at reception , feels home:) nice decoration of the room and received a good upgrade as loyalty member.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Focco P., Thank you for your loyalty and trusting us to take care about you during your trip in Kaliningrad. It is a great pleasure to hear that you enjoyed your time with us, feeling yourself at home , because it is a main goal of our ideology. We highly appreciate your warm comments about Maria and will share your opinion with her. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for being our guest, we will be happy to welcome you back to Kaliningrad very soon! With kindest regards, Mercure Kaliningrad Team

Olga Solo - 14/05/2019 AccorHotels review
« Very good hotel, maybe best in town »

The best thing about the hotel was actually lake view and breakfast )) Hotel is brand new, everything is really new and clean, I was not able to find any stain or dust )) I got a room at 7th floor and this was amazing. Breakfast was very good as well. Personnel nice and friendly, professional, but not above expectations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Z., Thank you for trusting us to take care about you during your trip in Kaliningrad and for taking the time to tell us about your experience. We are delighted to read that you had an excellent stay and we could became "the best" place for you. Believe, it is a best inspiration for all our team. Nothing better than to learn that guests are satisfied with our service as it is what we strive for every day. Please, allow me to express my apologies regarding your impression of my colleague who make you feel that sense. I would like to assure you that its a nonstandard quality of service and all our team is genuinely happy to welcome all guests , taking care about them during the whole period of stay and striving to cover with hospitability and comfort. No matter what, thank you for your kind feedback! We sincere hope to see you again soon for another wonderful journey with us, giving us a chance to exceed your expectations became a part your new warm memories, Sincerely yours, Maloglazova Maria - Front Office Supervisor

Mario Business - 01/05/2019 AccorHotels review
« A great contemporary hotel with nice views of the lake »

The hotel offers rooms with a view of the lake, which I highly recommend. The place was very clean and had excellent facilities. The standard rooms are not huge, but comfortable and have nice desks and beds. Staff are friendly and speak pretty decent English. The breakfast buffet is outstanding,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mario B., Thank you for trusting us to take care about you during your trip in Kaliningrad. It is a great pleasure to hear that you enjoyed your time with us. We highly appreciate your warm comments about our Team and will share them with all our colleagues. Your grateful feedback is a best inspiration and is something our staff takes great pride in. Thank you for being our guest, we will be happy to welcome you back to Kaliningrad very soon! With kindest regards, Mercure Kaliningrad Team

Peter Business - 28/04/2019 AccorHotels review
« Perfect Hotel, perfect location, perfect staff »

The number and level of hotels in Kaliningrad improved considerably over the last years. Mercure seems to be the best choice actually.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., We very much appreciate your comments regarding your stay at the Mercure Kaliningrad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victor Sedletskii Front Office Manager

Lyn J. Couples - 25/04/2019 AccorHotels review
« very relaxing »

good restaurant, excellent room, beautiful lake on doorstep, wine list is expensive, staff were very pleasant and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard Lyn J., We very much appreciate your comments regarding your stay at the Mercure Kaliningrad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victor Sedletskii Front Office Manager

Emiel Business - 11/04/2019 AccorHotels review
« Fanastic hotel with perfect breackfast »

This is a fantastic with a very good breakfast. Order a room with view on the lake. Becaue in front of the hotel is a busy and bad road.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emiel V., Allow me thank you for the appreciation of our hotel! Your high rating is a best inspiration and is something our staff takes great pride in. We are glad that you enjoyed your stay and do hope your next visit will be as pleasant as the previous one. Sincerely, Maloglazova Maria - Front Office Supervisor

Creambrunette Couples - 27/03/2019 AccorHotels review
« Everything's great except... »

Everything was great except breakfast... absolutely terrible omlettes and fried eggs at the so-called omlette station (the cooks simply have no idea how to make them). Also cottage cheese pancakes (syrniki) were sour and waterry. In other words - absolute disappointment for 850 RUB per person. Other than that - we enjoyed our stay at the Mercure Kaliningrad very much.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Irina T., We very much appreciate your comments regarding your stay at the Mercure Kaliningrad. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel despite the disappointment with the breakfasts - please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem to FB manager in order to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future providing you an excellent quality of dishes. Sincerely yours, Maloglazova Maria - Front Office Supervisor

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