Hotel - Mercure Kaliningrad
Mercure Hotel Mercure Hotel

Mercure Kaliningrad

4.5/5 82 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 1,000  RUB
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • KGD (Paying)
    • KHRABROVO (Paying)
  • Languages spoken at the hotel
    • Italian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Well-being
    • Hammam
    • Massage (Paying)
    • Sauna
  • Bicycles rental

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 1 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

AMBER COMBINE0.4 km / 0.25 mi BALTIC TOBACCO5.3 km / 3.29 mi BUSINESS CENTRE0.8 km / 0.5 mi GERMAN EMBASSY1.5 km / 0.93 mi MIRATORG5.4 km / 3.36 mi RUSSIAN POST0.2 km / 0.12 mi SBERBANK0.9 km / 0.56 mi VTB BANK1.7 km / 1.06 mi
AVIA KASSA0.2 km / 0.12 mi BEELINE1.1 km / 0.68 mi CHAMBER OF COMMERCE0.6 km / 0.37 mi LITHUANIAN EMBASSY0.6 km / 0.37 mi POLAND EMBASSY3.8 km / 2.36 mi RUSSIAN STANDARD0.4 km / 0.25 mi TORRO GRILL0.1 km / 0.06 mi

Your meetings and events

Mercure Kaliningrad Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
GRAND HALL 240 m2 3 m 165 0 80 86 130
    • Screen
    • Flipchart
    • Day light
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 167 rooms

Our restaurants and bars

See all our restaurants and bars
4.8/5 AccorHotels Rating 616 reviews

Our guest reviews for
Mercure Kaliningrad

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 82 reviews
Olga Solo - 14/05/2019 AccorHotels certified review
« Very good hotel, maybe best in town »

The best thing about the hotel was actually lake view and breakfast )) Hotel is brand new, everything is really new and clean, I was not able to find any stain or dust )) I got a room at 7th floor and this was amazing. Breakfast was very good as well. Personnel nice and friendly, professional, but not above expectations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Z., Thank you for trusting us to take care about you during your trip in Kaliningrad and for taking the time to tell us about your experience. We are delighted to read that you had an excellent stay and we could became "the best" place for you. Believe, it is a best inspiration for all our team. Nothing better than to learn that guests are satisfied with our service as it is what we strive for every day. Please, allow me to express my apologies regarding your impression of my colleague who make you feel that sense. I would like to assure you that its a nonstandard quality of service and all our team is genuinely happy to welcome all guests , taking care about them during the whole period of stay and striving to cover with hospitability and comfort. No matter what, thank you for your kind feedback! We sincere hope to see you again soon for another wonderful journey with us, giving us a chance to exceed your expectations became a part your new warm memories, Sincerely yours, Maloglazova Maria - Front Office Supervisor

Mario Business - 01/05/2019 AccorHotels certified review
« A great contemporary hotel with nice views of the lake »

The hotel offers rooms with a view of the lake, which I highly recommend. The place was very clean and had excellent facilities. The standard rooms are not huge, but comfortable and have nice desks and beds. Staff are friendly and speak pretty decent English. The breakfast buffet is outstanding,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mario B., Thank you for trusting us to take care about you during your trip in Kaliningrad. It is a great pleasure to hear that you enjoyed your time with us. We highly appreciate your warm comments about our Team and will share them with all our colleagues. Your grateful feedback is a best inspiration and is something our staff takes great pride in. Thank you for being our guest, we will be happy to welcome you back to Kaliningrad very soon! With kindest regards, Mercure Kaliningrad Team

Peter Business - 28/04/2019 AccorHotels certified review
« Perfect Hotel, perfect location, perfect staff »

The number and level of hotels in Kaliningrad improved considerably over the last years. Mercure seems to be the best choice actually.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., We very much appreciate your comments regarding your stay at the Mercure Kaliningrad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victor Sedletskii Front Office Manager

Lyn J. Couples - 25/04/2019 AccorHotels certified review
« very relaxing »

good restaurant, excellent room, beautiful lake on doorstep, wine list is expensive, staff were very pleasant and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard Lyn J., We very much appreciate your comments regarding your stay at the Mercure Kaliningrad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victor Sedletskii Front Office Manager

Emiel Business - 11/04/2019 AccorHotels certified review
« Fanastic hotel with perfect breackfast »

This is a fantastic with a very good breakfast. Order a room with view on the lake. Becaue in front of the hotel is a busy and bad road.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emiel V., Allow me thank you for the appreciation of our hotel! Your high rating is a best inspiration and is something our staff takes great pride in. We are glad that you enjoyed your stay and do hope your next visit will be as pleasant as the previous one. Sincerely, Maloglazova Maria - Front Office Supervisor

Creambrunette Couples - 27/03/2019 AccorHotels certified review
« Everything's great except... »

Everything was great except breakfast... absolutely terrible omlettes and fried eggs at the so-called omlette station (the cooks simply have no idea how to make them). Also cottage cheese pancakes (syrniki) were sour and waterry. In other words - absolute disappointment for 850 RUB per person. Other than that - we enjoyed our stay at the Mercure Kaliningrad very much.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Irina T., We very much appreciate your comments regarding your stay at the Mercure Kaliningrad. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel despite the disappointment with the breakfasts - please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem to FB manager in order to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future providing you an excellent quality of dishes. Sincerely yours, Maloglazova Maria - Front Office Supervisor

Pavel Business - 26/03/2019 AccorHotels certified review
« Smooth operation »

I have only positive experience with Mercure Kaliningrad. Everything went very well. In particular I'd like to mention the good quality of breakfast. Very good selection of tasty food. Keep it up, guys.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pavel N., We very much appreciate your comments regarding your stay at the Mercure Kaliningrad. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another journey with us. Sincerely yours, Maloglazova Maria - Front Office Supervisor

Dmitry M. Families - 23/01/2019 AccorHotels certified review
« Nice and stylish new hotel »

Hotel is very new, situated in the city center with nice surroundings - lake and park just a few steps from hotel. Room was stylish and comfortable, although a little bit small. What I didn’t liked in the room is quite dangerous metal frame around bad which were used as part of decoration. It has quite sharp edges and and can be not safe. Specially if you travel with children. Room service was great. Food very tasteful. Overall experience is very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dmitry M., Allow me thank you for trusting us to take care about you and your family during your trip in Kaliningrad. We are very pleased to know that you enjoyed your time with us and took advantage of our restaurants and highly appreciated it. Believe, Your grateful feedback is a best inspiration and is something our staff takes great pride In! Thank you for being our guest, we will be happy to welcome you back to Kaliningrad very soon! With kindest regards, Maloglazova Maria - Front Office Supervisor

Johan Solo - 13/01/2019 AccorHotels certified review
« Modern hotel with great views and very tasty breakfast »

It's my second stay in this hotel and I'll stay here again next time I visit Kaliningrad. The hotel is new (build for the soccer event) very modern, clean and has a nice location. I prefer the rooms overlooking the lake. The windows are really sound proof. Easy to reach by taxi or by bus (also the bus from the airport, just get off at the Amber Museum stop).They serve my favorite breakfast in Russia and I've been to many cities in Russia. Everybody is friendly.The sauna is not big, but if you are lucky, you'll be the only guest there. Great for a walk around the lake, very close to the new center and there is a supermarket across the street.I recommend you to try the restaurant next to the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Johan v., We heartily thank You for trusting us to take care about you during your trip in Kaliningrad every time. It is a great pleasure to hear that you enjoyed your time with us and took advantage of all the priviledges of extra services. We highly appreciate your warm comments about our Team and will share them with all our colleagues. Believe, Your grateful feedback is a best inspiration and is something our staff takes great pride in. Thank you for being our guest, we will be happy to welcome you back to Kaliningrad very soon! With kindest regards, Maria Maloglazova - Front Office Supervisor

Solo travel - 13/01/2019 TripAdvisor review
« great location with very nice views and tasty breakfast »

It's my second stay in this hotel and I'll stay here again next time I visit Kaliningrad.The hotel is new (build for the soccer event) very modern, clean and has a nice location. I prefer the rooms overlooking the lake. The windows are really sound proof. Easy to reach by taxi or by bus (also the bus from the airport, just get off at the Amber Museum stop).They serve my favorite breakfast in Russia and I've been to many cities in Russia. Everybody is friendly.The sauna is not big, but if you are lucky, you'll be the only guest there. Great for a walk around the lake, very close to the new center and there is a supermarket across the street.I recommend you to try the restaurant next to the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear jve0165, We heartily thank You for trusting us to take care about you during your trip in Kaliningrad every time and taking a time to write such an amazing review. It is a great pleasure to hear that you enjoyed your time with us and took advantage of all the privileges of extra services. We highly appreciate your warm comments about our Team and will share them with all our colleagues. Believe, Your grateful feedback is a best inspiration and is something our staff takes great pride in. Thank you for being our guest, we will be happy to welcome you back to Kaliningrad very soon! With kindest regards, Maria Maloglazova - Front Office Supervisor

Yana Couples - 09/01/2019 AccorHotels certified review
« Great accomodation »

Amazing breakfasts! Beautiful view to the lake. Good service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yana B., Allow me heartily thank you for the appreciation of our hotel! We very much appreciate your warm comments regarding your stay at the Mercure Kaliningrad. Your high rating is a best inspiration and is something our staff takes great pride in. We are glad that you enjoyed your stay and do hope your next visit will be as pleasant as the previous one. Sincerely, Maloglazova Maria - Front Office Supervisor

S. M. Business - 07/01/2019 AccorHotels certified review
« good »

Nice and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. Ralf S., Allow me thank you for the appreciation of our hotel and taking time to share your thoughts! Your high rating is a best inspiration and is something our staff takes great pride in. We are glad that you enjoyed your stay and do hope your next visit will be as pleasant as the previous one. Sincerely, Maloglazova Maria - Front Office Supervisor

Oleg R. Business - 04/11/2018 AccorHotels certified review

Amazing breakfast and a magnificent view from the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Oleg R., We very much appreciate your comments regarding your stay at the Mercure Kaliningrad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sedletckii Victor - Front Office Manager

S D. Business - 30/09/2018 AccorHotels certified review
« Exceptional stay »

I had an excellent stay over three nights at the hotel. The room was very spacious, quiet and immaculately clean. The location is very convenient. Close to the centre and on the most beautiful spot by the lake. All staff were very helpful and kind and I was most impressed by the friendly and warm welcome by the staff when I checked in after midnight on the 24th of September. It was great seeing that everyone, from the cleaner, porter, bar staff to the reception staff had great communication skills and were making an effort to accommodate all requests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sophia D., We very much appreciate your comments regarding your stay at the Mercure Kaliningrad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sedletckii Victor - Front office manager

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