Hotel - Mercure Mandalay Hill Resort
Mercure Hotel Mercure Hotel

Mercure Mandalay Hill Resort

4.0/5 1,677 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Wheelchair access
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • MANDALAY AIRPORT
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Golf  (Nearby)
    • Golf
    • Golf lessons
  • Tennis
    • Outdoor tennis court
    • Tennis
  • Bicycles rental

Catering

  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • 3 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Your meetings and events

The 209 m² Grand Ballroom can host up to 200 guests with 3 breakout rooms and modern audiovisual equipment available on demand.The 146 m² conference centre can host up to 160 guests with modern audiovisual equipment available on demand.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BUSINESS CENTRE BOARD ROOM 0 m2 3 m 0 0 8 0 0
CONFERENCE CENTRE 0 m2 5 m 160 80 80 110 120
GRAND BALLROOM 0 m2 3 m 200 60 60 100 160
    • Videoconferencing
    • Podium
    • Day light
    • WIFI access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 208 rooms
  • 96 non-smoking rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Our guest reviews for
Mercure Mandalay Hill Resort

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,677 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Family - 07/08/2019 TripAdvisor review
« Excellent »

Superb service at this hotel, nice swimming pool and garden, good location near some of the best temples in town. Staff were helpful with all the requests we had (transportation, tours...). I recommend strongly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Mingalabar from Mandalay. Thank you for your positive feedback and recommend us to other travelers. We are very glad that you have given us the chance to show our hospitality and nature friendly service. It is wonderful to read how much you enjoyed your stay with us. It is our highest goal to provide our guests magnifique and memorable moment. We hope to welcome you back again in the near future. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Business - 24/07/2019 TripAdvisor review
« A good stay great service »

I enjoyed my stay and the service was good. The location was good and the lady providing tourist advice was great and gave us a good deal on the transport around. One comment, not a complaint, the service was so good it made us feel. A little uncomfortable as when we ate in the restaurant the stFf watch you eat and as soon as you take the last bit they pounce on the plate almost before you finish eating. That how good the service was. Really friendly staff too

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Mingalabar from Mandalay, Thank you very much for your candid review of your recent stay at our hotel. We are delighted that you have given us the chance to show our hospitality and the nature friendly service. We appreciate your valuable feedback as it helps us identify the area where we can improve the guest experience. Sincerely apologized for the room and facilities as well as the services provided did not meet your fully expectation, we will notify to concerned department for their consideration and improvement. Thank you once again for your choosing our hotel for your stay in Mandalay at this time. We hope to welcome you back to our hotel again in the future. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

herbertleong Friends getaway - 13/07/2019 TripAdvisor review
« Best Stay so Far »

This is my first visit to Mandalay or in fact Myanmar. Actually I have pre arranged my pick-up with the managers of Mercure Mandalay Hill and they have arranged it with any hitch. Before even I arrived in the Hotel, I have already started to love the Hotel because of the warm communication with the managers Ms. Yi Yi Win, Ms Yin Wai and Ms Myat Myat Tha. I didnt know Burmese are basically so warm and lovable. They never get tired and irritated even many questions and requests are placed onto them. We arrived at about 3 pm and was well received by Ms Yi Yi Win. We have such a good treatment that even Sofitel or Pullman or other 5 stars Hotels do not provide. The ladies received flowers and we were served with drinks and towels as refreshment. Obviously we were given pretty good rooms. Even though the Hotel is kind of old but it is so nostalgic and very clean too.We actually love it. Actually we were staying in Sofitel Sukhumvit's Prestige Suite just a night before, we have voted Mercure Mandalay Hill as a better Hotel especially Ms Yi Yi Win personally made sure that our rooms are at its best condition and that we will be comfortable. Thank you Ms Yi Yi Win. In Sofitel, we only have the Chief Butler.to handle us. The Housekeepers are fantastic and have good initiative. Imagine she can bother to redecorate the Swarm and flowers from the bed to the tail bench so that the mood is maintain. Breakfasts is commendable and we do enjoy the good food especially the noodle soup.They do have good Chinese restaurant which serve Peking Duck/ Very reasonable price for a duck It is cheaper than in Beijing itself.We also enjoyed the nice good massage and really value for money. The staff handling the massage center are very welcoming and friendly. Actually I celebrated my Wedding Anniversary and Birthday on this trip. It is really the best so far. as compare to the previous we did it in Japan, Manila and China. Thank you for all the snacks you have sent to our rooms and also the birthday cake. You are the rare Hotel who bother to turn down our bed every evening. Not to forget, you really have a very or in fact extremely nice staff handling the executive lounge. she always ready to serve and almost smile. To make it short, I personally vouch for this Hotel and promise the stay without regret. The three manager and their team have indirectly upgraded Mercure Mandalay Hill Resort to a 5 Stars Hotel .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Mingalabar from Mandalay, Thank you very much for your candid review with very positive feedback. We are delighted that you have given us the chance to show our hospitality and the high quality of service. It is wonderful to read how much you enjoyed your stay with us and especially the services provided by our well trained staff. At Mandalay Hill Resort Hotel, we do take pride in catering to our guests’ needs the best way we can. It is our highest goal to provide our guests magnifique and memorable moments and we look forward to be servicing you again in the future. Thank you and kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Business - 29/04/2019 TripAdvisor review
« comfortable, but abit expensive »

first trip to Mandalay, and first time stayed here. upgraded to executive. very big room, nice view of Mandalay hill n golf course. hotel is ex Mandalay resort hotel, so a bit old. and 10-15min walk from the moat. enjoyed the executive lounge-free breakfast, afternoon tea and evening happy hour. maybe low season, so only 1-2 guests. gym was nice, are the back of the main restuarant. walked from hotel to Mandalay hill 45min 1way. buffet dinner was nice, n reasonable price only found 2 western hotel here (another being hilton). price of both similarly high. good stay though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Mingalabar from Mandalay. Thank you for your review and for choosing our hotel for your stay in Mandalay. We are happy that you enjoyed your stayed at our hotel. Meanwhile, we would like to express our sincere apologies for some services and facilities that we did not meet your fully expectation and we will definitely share your comments to our team. Thank you once again for being our guest. We look forward to welcome you back to our hotel again soon. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Family - 18/02/2019 TripAdvisor review
« Gorgeous property, Fabulous service »

Definitely stay here if you value the best service and sprawling, spacious property with stunning local architechture. Stayed in a suite and corner room. The suites are over the top gorgeous. The corner room was spacious and modern. Property is spotlessly clean and I cannot say enough about the service. Everyone from the doormen who greet you, to the duty manager, front desk saff, restaurant staff and the spa staff genuinely welcome you and provide the best service in a way that says “I sincerely care about your wellbeing and your impression of my country and culture.” Close to Mandalay Hill and local tea shops if you want to get a taste of every day life and flavours. Stay here and you will be hapoy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khun Chai, Mingalabar from Mandalay. Thank you for the detailed and positive feedback. We are delighted that you have given us the chance to show our hospitality and the high quality of service. It is wonderful to read how much you enjoyed your stay. It is our highest goal to provide our guests manifique and memorable moments! We hope to welcome you back again soon. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Rudi Z Couples - 08/01/2019 TripAdvisor review
« 3 night stay »

The hotel is very old and needs refurbishing. Even though we got a bigger room than average, the furniture is old. There are only two lifts (and very slow for a hotel of this big capacit) and there is much time wasted just to catch a lift. There was basically only one restaurant to eat (the other barbecue spot in the garden is more for group tours). Food was ok but nothing special. The facilities are clean, the service polite and helpful. I think that the Accor group has big work ahead to perfect the standard; maybe good enough fro Mercure?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Mingalabar from Mandalay. Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are greatly appreciate your comments about aspects of the room that need updating, improvement on this matter will be part of our renovation plan. We apologize that we have not met your full expectations. The described experiences are certainly not our standard and we promise you a detailed follow up and action plan of our quality team in place to improve guest experience further on. Thank you once again for being our guest and we look forward to welcome you back to our resort again soon. Kind regards, Chotsittisak Chitsanupongthorn. Rooms Division Manager

Family - 31/12/2018 TripAdvisor review
« My short stay less than 12 hours »

I have upgraded to executive floor with complementary chocolate and fruit. The only issue is unstable electricity. The room suddenly turn dark and 30 seconds later the light come back. Apart from that, everything is fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Mingalabar from Mandalay. Thank you for your comments and we are pleased that you had a good stay overall. However, we apologize for the inconveniences that you experienced during your stay due to unstable of Government Electricity. Thank you once again for being our guest, we hope to welcome you back to our hotel again soon. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Business - 07/11/2018 TripAdvisor review
« Location and warmly welcome »

This is a excellent location at Mandalay. Your staff are very nice to service. My room is very wonderful view with Mandalay hill and a beatiful swimming pool.Would like to confirm that Mandalay beer is very very fantatic drinking for me, too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest. Mingalabar from Mandalay. Thank you for taking the time to review your stay with us. We are very pleased to hear that you like our location and Mandalay Hill & swimming pool view. We are ensure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. If you have chance to visit Mandalay again, please contact us direct. We look forward to welcome you back to our resort in the near future. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Business - 11/10/2018 TripAdvisor review
« Excellent Place to Stay in Mandalay »

Hotel is in good location within walking distance to Mandalay hill. Nice atmosphere. Food is good and delicious with a lot of varieties. Nice staffs that will help you on everything. Bed is soft to sleep and quitet during nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Mingalabar from Mandalay. We appreciate your positive feedback and the perfect rating. We are very pleased to hear that your stay with us was pleasant. Thank you for being our guest, we look forward to welcome you back to our resort again in the near future. Kind regards, Chotsittisak Chitsanupongthorn (KC) Rooms Division Manager

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