Hotel - Mercure Bogotá BH Zona Financiera
Mercure Hotel Mercure Hotel

Mercure Bogotá BH Zona Financiera

4.6/5 607 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • EL DORADO
  • Languages spoken at the hotel
    • English
    • Spanish
  • LATE CHECK-OUT UP TO 6PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter

Leisure and activities

  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 1 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

AGENCIA EFE S.A1 km / 0.62 mi ATENTO COLOMBIA1 km / 0.62 mi BNP PARIBAS1 km / 0.62 mi CAMARA DE COMERCIO1 km / 0.62 mi DEGREMONT COLOMBIA1 km / 0.62 mi FICHET1 km / 0.62 mi SANOFI AVETIS7 km / 4.35 mi
AIR FRANCE5 km / 3.11 mi BBVA COLOMBIA1 km / 0.62 mi BUREAU VERITAS7 km / 4.35 mi CARACOL RADIO1 km / 0.62 mi EMBAJADA DE FRANCIA4 km / 2.49 mi GRUPO ÉXITO5 km / 3.11 mi SODEXO10 km / 6.21 mi

Congress centre

CORFERIAS9 km / 5.59 mi

Your meetings and events

The meeting rooms feature a video projector, whiteboard, computer, TV with HDMI and video inputs, markers, eraser, coffee station, sound system, flipchart and WIFI

Mercure Bogotá BH Zona Financiera Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MERCURE CONFERENCE ROOM 50 m2 3 m 40 24 20 20 20
    • Screen
    • Soundproof
    • Audio and video equipment
    • Indoor and Outdoor facilities
    • Day light
    • Video equipment
    • Accommodation
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

63 comfortable and modern rooms with everything you need for well-deserved relaxation after a day's work. Equipped with WIFI, iPod docking station, LCD TV with cable channels, minibar and coffee machine.

  • 63 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
    • 110/120 V AC
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • TV room service ordering
    • Satellite/cable colour TV
    • Phone with 2 handsets in room
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Toilets
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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4.6/5 AccorHotels Rating 607 reviews

Our guest reviews for
Mercure Bogotá BH Zona Financiera

100% genuine reviews from our guests

Find out more
Anonymous Business - 09/09/2019 AccorHotels review
« Overall satisfied, but horrible 'exercise room' »

I was pleased with hotel staff. Very professional and friendly. Good breakfast. But I was terribly dissappointed in the 'exercise room'. I booked the Murcure partly because it said it had a gym; but when I arrived and saw it only had 3 old, low-quality machines (treadline, bike, elyptical machine) I almost left the hotel. You should stop advertising the exercise room. It's a lie. You don't have a bench. No weights. There isn't even enough room to properly stretch. It's a joke.

Steven Business - 09/09/2019 AccorHotels review
« good arrival experience late night »

good and quick stay,Night shift receptionist Jonathan was his name I think, addressed me by my name so I did feel expected...I know from previous stay that he is always very nice but especially efficient...

Isabel S. Business - 04/09/2019 AccorHotels review
« People very kind, but the room had many problems »

The phone battery did not work; the coffee maker did not provide hot water (the button for that seemed to no operate well); the dryer was broken, as it automatically turned off after two minutes of use. I requested the sauna to be ready with 10 minutes in advance as informed by the clerk at the reception guest; it took about 45 minutes for someone to prepare it. When I inquired what happened, the bell-boy simply said he got busy. When I asked for a new dryer, it also took about 20 minutes to get one, while I was on a rush to get to a meeting. The replacement did not work well either. The cleaning lady also forgot to replace the capsules for the coffee maker.

Nelly C. Business - 26/08/2019 AccorHotels review

Excelent

Our hotel has responded to the review
Our hotel has responded to the review

Dear NELLY C. TRIANA, We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola garcia Directora

Santiago H. Business - 05/08/2019 AccorHotels review
« Good Place »

Nice night

Our hotel has responded to the review
Our hotel has responded to the review

Dear SANTIAGO ANDRES H. AVELLA, We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Director

H C. Business - 30/07/2019 AccorHotels review
« Great location; Good Value »

Hotel Mercury is well appointed with all your basic business traveling needs; Centrally located between the Norte (North Bogot) and Downtown, on a busy avenue (cra 7), it's " half an hour" to most places you'll probably visit. Breakfats is fine, however restaurant is not open for dinner (which may be disappointing if you arrive late and don't care t go out looking for one (fortunately, the options are plenty nearby the G-zone"; Rooms are comfortable and with ample space. The lobby is rather small and allows for too much noise from the street to leak in. Other than that, value is as expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HENRY C. VEGA, We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Directora

Vijaykumar N. Business - 29/07/2019 AccorHotels review
« Overall Experience was good »

Overall Experience was good, Would be great if the complimentary Breakfast menu is changed every day along by adding some Indian cuisines.

Our hotel has responded to the review
Our hotel has responded to the review

Dear VIJAYKUMAR N., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Directora

Steve W. Business - 24/07/2019 AccorHotels review
« Noise »

Street noise, had to check out at 10pm and move to the Hilton because of this

Our hotel has responded to the review
Our hotel has responded to the review

Dear W. S., Thank you for taking the time to tell us about your experience at the Mercure Bogota BH Zona Financiera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paola Garcia Directora

Anonymous Business - 17/07/2019 AccorHotels review
« Loved Bogota. And the Mercure was fine. Wish it had a restaurant that served lunch and dinner. »

The staff was very professional, courteous and contributed to my overall enjoyment of my time in Bogota.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BARRIE DENOON D., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Directora

Natalia Couples - 10/07/2019 AccorHotels review
« Very noisy at night and bed is not very comfortable »

This hotel was booked for me. Overall decent stay with the good effort by the staff but I myself won't book it in the future. Communications would be easier if staff would speak better English. (I know it sounds arrogant but unfortunately I speak English, Russian, and some Italian but very little Spanish.) The main complaint is about how noisy rooms are: windows do not provide the proper sound isolation as are standards in most of hotels I stayed outside Colombia (even budget hotels in Europe and USA who face much busier highway). The quality of stay would be also improved by the higher quality mattress.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NATALIA M M., Thank you for taking the time to tell us about your experience at the Mercure Bogota BH Zona Financiera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paola Garcia Directora

Nicolas Business - 01/07/2019 AccorHotels review
« More soundproofing »

The rooms overlooking la 7a are noisy from the traffic, the windows need more sound proofing. I also had to ask for extra shower gel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NICOLAS JOHN L., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Directora

Desire H. Business - 20/06/2019 AccorHotels review
« Extraordinary customer service in all aspects; always preempting what was needed. »

Our conference was a total success thanks to your support. From the accommodations, the meals and the equipment and room, all aspects of our stay were supervised and cared for impeccably. Both Geraldine and Stephanie where excellent in dealing and communicating regarding the billing process and touristic ideas.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DESIRE LAYNE H., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Directora

Anonymous Business - 19/06/2019 AccorHotels review
« excelente »

satisfactoria

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANA CAROLINA B., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Directora

Jennifer P. S. Business - 18/06/2019 AccorHotels review
« Excellent »

Wonderful

Our hotel has responded to the review
Our hotel has responded to the review

Dear JENNIFER PARRA S., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Directora

Santiago Business - 14/06/2019 AccorHotels review
« Good »

Comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear SANTIAGO ANDRES H., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Directora

Al Business - 11/06/2019 AccorHotels review
« Excellent service at a great location for business »

I'm always glad to stay at BH Mercure ZF, because the hotel personnel are always welcoming and provide an excellent service with courtesy and warmth. Since I'm a regular visitor, I feel very comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALEJANDRO O., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Directora

Anonymous Business - 07/06/2019 AccorHotels review
« Estancia agradable »

Estancia agradable

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDRES ALONSO A., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Directora

Anonymous Business - 06/06/2019 AccorHotels review
« satisfied »

fast check-in and check-out missing some information in the room (wi-fi connection, etc.) good breakfast kind service

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOANA M., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Directora

Paola Couples - 04/06/2019 AccorHotels review
« Awesome »

We are extremely satisfied with our stay at the Mercure. The service, the people, the food, the size of the rooms, facilities, everything was just excellent! And the area, we felt very secure. I would definitely recommend it and stay over again when we come back to Bogotá.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GEORGE HENRI B., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Directora

Matteo Friends - 17/05/2019 AccorHotels review
« Great »

Thevstay was great! Staff is very kind. Very clean room and you find what u need. Area is very strategic and safe

Our hotel has responded to the review
Our hotel has responded to the review

Dear MATTEO D., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola garcia Directora

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