Fairmont Dallas 4 stars

Customer review rating (ALL Rating) 3.9/5 2,565 reviews

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Description

Hotel extras

  • Surrounded by shops, restaurants, museums and arts venues in the Downtown Historic District

  • Eclectic dining at locally inspired Pyramid Restaurant and one of the city’s largest Starbucks

  • Junior Olympic-sized rooftop pool with poolside service and breathtaking skyscraper views

  • 26 versatile meeting rooms including a ballroom and the legendary Venetian Room concert space

Our accommodation(s)

Hotel location

Fairmont Dallas

1717 N Akard Street
75201 DALLAS
United States

GPS:32.785499, -96.80117

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Your meetings and events

Room descriptions and layouts

meeting room

From 1 to 2,000 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  2,565 reviews

TripAdvisor Rating  4.0/5  3,256 reviews

Certificate of excellence 2023

Poor

TripAdvisor rating 3.0/5

KateM1981 Couples - TripAdvisor review

I've stayed at a number of fairmont hotels, but based on this stay I have now cancelled my 2 night stay at the Austin fairmont and moved to a different hotel. The Dallas hotel isn't bad, it just doesn't warrant the price you pay. It's a huge hotel and on arriving they obviously have a love of events, proms etc... so it's buzzy. The room was fine, good amenities etc... The thing that really got me is the charge for WiFi. When you're paying £300 a night you do not expect to pay an extortionate amount for wifi in this day and age. On top of that, we were out all day, arriving back for a rest at 5.30pm and they hadn't cleaned our room, only to be distrubed at 6pm. Ironically, the next morning as we were checking out they knocked on at 8.30am. I thought the fairmont brand was better than this but they've now lost me as a customer.

Dear KateM1981, Thank you very much for taking the time to share your comments regarding your stay at the Fairmont Dallas. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have shared your concerns with our team to help improve guest satisfaction. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, The Fairmont Dallas Team

Give it a go with your wife

TripAdvisor rating 5.0/5

Dreamer03478905041 TripAdvisor review

Give it a go with your spouse for a fun downtown Dallas getaway Great hotel, great value, and great customer attention. Amazing location in downtown Dallas near all attractions in the Arts District with great restaurants available. Our day was rainy but they had a complimentary ride service within a mile, a driver picked us up when the rain got rough.

Dear Dreamer03478905041, We very much appreciate your comments regarding your stay at the Fairmont Dallas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Fairmont Dallas Team

Great location

Customer review rating 4.5/5

Flor P. Families - Confirmed reviews ALL

My family and I had a good time. We would definitely stay there again. The location was great and the rooms were spacious. The pool was closed but looks nice.

Dear Flor, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Fairmont Dallas Team

Great location.. friendly employees

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

A little crazy with Biden there! Our entire curtain rod fell down when we tried to close the curtains 🤪

Dear Ursula, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Fairmont Dallas Team

Horrible. No one cared that guests were unable to sleep due to the protests outside the hotel

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

I also hurt myself while at the Fairmont- no one followed up.

Dear Rosy, Thank you very much for taking the time to share your comments regarding your stay at the Fairmont Dallas. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have shared your concerns with our team to help improve guest satisfaction. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, The Fairmont Dallas Team

In partnership with TripAdvisor

Other web-users rate our hotel

  • 549 reviews 7.9/10 Location
  • 1,565 reviews 5.4/10 Room
  • 1,696 reviews 7.9/10 Service
  • 101 reviews 4.6/10 WiFi
  • 563 reviews 4.8/10 Vibe
  • 550 reviews 5.2/10 Cleanliness
  • 543 reviews 4.3/10 Amenities
  • 521 reviews 5/10 Comfort

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