Hotel - Fairmont Château Laurier
Fairmont Hotel Fairmont Hotel

Fairmont Château Laurier

4.0/5 3,868 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in your room (Paying)
  • Parking
    • Private outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Cash machine
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Massage
  • Bicycles rental  (Nearby)
  • Snow Skiing  (Nearby)

Catering

  • 2 restaurant(s)
  • 1 bar(s)

Business services

  • 17 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
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Hotel location

Companies and event centres nearby

Congress centre

SHAW CENTRE0.5 km / 0.31 mi

Your meetings and events

Rich in historic elegance and equipped with state-of-the-art technology, Fairmont Château Laurier is a prime location for your Ottawa meeting. From intimate soirées to large conferences, our dedicated team of experts will ensure your event is a success.

Fairmont Château Laurier Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CHAMPLAIN ROOM 28 m2 2 m 20 0 10 0 30
FROBISHER ROOM 38 m2 2 m 25 0 12 0 30
PALLADIAN ROOM 61 m2 2 m 40 30 24 17 30
GATINEAU ROOM 66 m2 3 m 40 15 18 15 40
EXECUTIVE BOARDROOM 67 m2 2 m 0 0 20 0 0
L'ORANGERIE ROOM 74 m2 2 m 50 29 24 21 40
BURGUNDY ROOM 76 m2 2 m 50 25 18 21 50
QUEBEC SUITE FOYER 79 m2 3 m 0 0 0 0 0
TUDOR ROOM 87 m2 3 m 70 21 20 24 50
QUEBEC ROOM 143 m2 3 m 100 35 34 60 100
RENAISSANCE ROOM 171 m2 2 m 115 24 24 51 120
MACDONALD ROOM 183 m2 2 m 115 27 36 72 120
LAURIER ROOM 248 m2 5 m 280 44 42 120 200
DRAWING ROOM 332 m2 4 m 335 46 42 126 250
CANADIAN ROOM 435 m2 3 m 300 62 56 120 230
ADAM ROOM 477 m2 7 m 400 54 56 225 370
BALLROOM 546 m2 5 m 500 78 72 268 500

Our rooms

  • 426 rooms

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.4/5 AccorHotels Rating 8,363 reviews

Our guest reviews for
Fairmont Château Laurier

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,868 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Luc L. Couples - 11/07/2019 AccorHotels certified review
« Best hotel ever !!! »

From the moment we arrived, the staff was keen to serve and super competent. They all seemed to enjoy their jobs, which is a sign of a well run establishment. Problems were dealt with quickly(AC in room). The building is a great place to be anyway

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luc L., We very much appreciate your comments regarding your stay at the Fairmont Château Laurier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marion te Winkel Director of Operations

Anonymous Families - 11/07/2019 AccorHotels certified review
« Great location, good service »

Service was great for my stay - we spent the time exploration the downtown and tourist attractions.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jean H., We very much appreciate your comments regarding your stay at the Fairmont Château Laurier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marion te Winkel Director of Operations

Kendra S. Families - 11/07/2019 AccorHotels certified review
« Ms »

Excellent in every way.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kendra s., We very much appreciate your comments regarding your stay at the Fairmont Château Laurier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marion te Winkel Director of Operations

Merv R. Couples - 11/07/2019 AccorHotels certified review
« The Staff, The Room and The Experience were Simply Outstanding. »

The staff were very helpful and always available if needed. From our arrival, to check in, to housekeeping...everyone we talked to made us feel special.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Merv R., We very much appreciate your comments regarding your stay at the Fairmont Château Laurier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marion te Winkel Director of Operations

Lin B. Families - 09/07/2019 AccorHotels certified review
« Room was very pleasant and comfortable. Service very good on a busy weekend. »

The atmosphere at the Chateau is certainly very special. We were there on the busy Canada Day weekend but still felt well attended. We had two very comfortable rooms. We don’t quite fit into your categories below: my sister and I were doing an “Ottawa tourist” weekend for the jazz festival. She lives in Toronto, I am in the country beyond Perth, Ontario.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lin B., We very much appreciate your comments regarding your stay at the Fairmont Château Laurier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marion te Winkel Director of Operations

Sonia T. Business - 09/07/2019 AccorHotels certified review
« Excellent! »

No complaints. Lovely hotel in a great location, first time/quick business trip to Ottawa. Would happily stay at the Fairmont Chateau Laurier again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sonia T., We very much appreciate your comments regarding your stay at the Fairmont Château Laurier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marion te Winkel Director of Operations

Ron Couples - 09/07/2019 AccorHotels certified review
« Excellent! »

My wife and I truly enjoyed our stay. The service and the room itself were exceptional!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ron S., We very much appreciate your comments regarding your stay at the Fairmont Château Laurier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marion te Winkel Director of Operations

G K. Families - 09/07/2019 AccorHotels certified review
« rooms are too hot and too dark »

The lines were too long. Not enough staff for Canada day. Room temperature said 15C but clearly it was much warmer and we couldn't reduce the temp. The room was beautiful but did not havre enough lighting. The waiter at the restaurant broke a glass and dropped an entire bottle of water on my Mom - She had to leave dinner. We got an apology but next time it's better to offer to pay for the food! Surprised to get a full bill. Overall, hotel Staff was very polite and helpful. Enjoyed my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Golozar k., Thank you very much for taking the time to share your comments regarding your stay at the Fairmont Château Laurier. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Marion te Winkel Director of Operations

R. O. Families - 09/07/2019 AccorHotels certified review
« Good experience »

We enjoyed the hotel and the lobby. We attended a wedding and it was absolutely very well organized. My only comment would be that the room is a little outdated (bathtub is old and beds are old style).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roula O., We very much appreciate your comments regarding your stay at the Fairmont Château Laurier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marion te Winkel Director of Operations

Anonymous Families - 09/07/2019 AccorHotels certified review
« Agréable »

We wanted a short stay to explore beautiful Ottawa city

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julie L., We very much appreciate your comments regarding your stay at the Fairmont Château Laurier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marion te Winkel Director of Operations

Nancy F. Families - 09/07/2019 AccorHotels certified review
« Wonderful time. »

Helpful staff. Provided directions to places of interest. High tea was delicious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nancy F., We very much appreciate your comments regarding your stay at the Fairmont Château Laurier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marion te Winkel Director of Operations

Anonymous Business - 08/07/2019 AccorHotels certified review
« Was great. »

As an ambassador elite with Marriott I was looking to expand my stays in Ottawa to another chain. Although the staff was amazing it was unfortunate that during check in it was extremely busy and didn’t have a chance to chat with them about it to get more discussion on the program etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bill B., Thank you very much for taking the time to share your comments regarding your stay at the Fairmont Château Laurier. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Marion te Winkel Director of Operations

Peter L. Couples - 08/07/2019 AccorHotels certified review
« Elegance in the best location »

Superb customer service. Lovely historic touches. Efficient ease in checking in and out. Friendly and professional staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter L., We very much appreciate your comments regarding your stay at the Fairmont Château Laurier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marion te Winkel Director of Operations

Lydia B. Solo - 08/07/2019 AccorHotels certified review
« The customer care and location made my four-day stay as a "tourist" a memorable experience. »

Every aspect was strong -- from the helpful gentleman at check-in and other staff at the reception desk, to the concierge service, in addition to the unparalleled location and my exceptional room and its view. I will try to get this room again on my next visit! I went to Carleton University for Journalism studies many years ago and have organized business conferences at your hotel, but I have never visited Ottawa on a Canada Day holiday and never as a "tourist". This was a real treat. My only two reservations are, first, the surrounding noise that the hotel may not be able to change (construction on the East Block of Parliament Hill, going beyond 1 a.m. -- I know many customers called on the Tuesday night, July 2, to complain), and one that is easily remedied: cleaning (I found hairs and dirt in the tub and around the sink when I checked in). The cleaning staff are friendly and helpful, and given their difficult work, I am sure this was just an oversight. PS Similar to many in Ottawa, I am dismayed by the owner's plans to add a "modernist monstrosity" (my description) to this landmark structure. However, this won't deter me from staying at your hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lydia B., We very much appreciate your comments regarding your stay at the Fairmont Château Laurier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marion te Winkel Director of Operations

Emilie Business - 08/07/2019 AccorHotels certified review
« I love it here »

Your staff remember the little things and always make me feel welcomed and at home. Traveling for work can be draining but I always look forward to staying at the the chateau Laurier.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emilie L., We very much appreciate your comments regarding your stay at the Fairmont Château Laurier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marion te Winkel Director of Operations

Darren L. Business - 08/07/2019 AccorHotels certified review
« Lovely experience in an iconic Canadian hotel. »

We loved the classic look and feel of the building, the friendliness of all of the staff, and the great views.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Darren L., We very much appreciate your comments regarding your stay at the Fairmont Château Laurier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marion te Winkel Director of Operations

Laura Families - 08/07/2019 AccorHotels certified review
« We had so much fun! »

Came for the Canada Day celebrations with the family. The kids loved the size of the saltwater pool! The staff was very friendly and helpful and we were grateful for the valet staff that would retrieve items from our car when needed! We appreciated all the security the hotel provided as well. We did not have a chance to try out the restaurant or bar (or afternoon tea) but plan on next time we are in Ottawa. We had some issues with the bed in our room. It was too soft or worn out as my husband kept rolling toward me. As well, I didn't like the fact the blow dryer was in a bag hanging from the hook in the back of the washroom door. It was a bother just to take it out and put it back in again (the kids kept going to the pool!). Other than that, we had a wonderful stay :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laura B., We very much appreciate your comments regarding your stay at the Fairmont Château Laurier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marion te Winkel Director of Operations

J. S. Couples - 08/07/2019 AccorHotels certified review
« A wonderful break in our capital city. »

The Chateau Laurier provided every comfort we desired. The staff were very accommodating, friendly and welcoming. We thoroughly enjoyed our stay and will return to the hotel in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gordon And S., We very much appreciate your comments regarding your stay at the Fairmont Château Laurier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marion te Winkel Director of Operations

Bryn W. Families - 07/07/2019 AccorHotels certified review
« Lovely time »

Must say was told it was a free upgrade at check in but was charged for it on the bill!. Great room lovely staff, stayed in 608.. the air con was leaking on the floor

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bryn w., We very much appreciate your comments regarding your stay at the Fairmont Château Laurier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marion te Winkel Director of Operations

Anonymous Couples - 07/07/2019 AccorHotels certified review
« We had a wonderful stay. »

The reason for our stay was to celebrate our 30th wedding anniversary. We had a very lovely time. The staff on the Gold Floor went above and beyond to make our celebration special.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tricia Y., We very much appreciate your comments regarding your stay at the Fairmont Château Laurier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marion te Winkel Director of Operations

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