Hotel - Fairmont Le Château Frontenac
Fairmont Hotel Fairmont Hotel

Fairmont Le Château Frontenac

4.6/5 10,952 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessible bathroom
  • Pets allowed
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children (Nearby)
  • Golf  (Nearby)
  • Tennis  (Nearby)
  • Squash court  (Nearby)
  • Snow Skiing  (Nearby)

Catering

  • 4 restaurant(s)
  • 1 bar(s)

Business services

  • 23 meeting room(s)
  • Conventions hotel
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Hotel location

Companies and event centres nearby

Company

ICE HOTEL13.5 km / 8.39 mi

Congress centre

CENTRE DES CONGRÈS DE QUÉBEC1.3 km / 0.81 mi

Your meetings and events

23 meeting-banquet rooms for a total of 40000 sq. ft. on two floors including the Chateau sumptuous ballroom with its authentic crystal chandeliers.Hotel can accommodate up to 1000 people that have ready access to a business center and a state-of-the-art audio-visual equipment rental PSAV, both on site.All the meeting rooms are equipped with the latest technology including high-speed Internet connections and have large windows overlooking the St-Lawrence River and the Old Quebec

Fairmont Le Château Frontenac Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
AYLMER 110 m2 9 m 0 0 0 0 64
BELLEVUE 165 m2 11 m 125 35 40 60 130
DUFFERIN 366 m2 9 m 0 0 0 0 120
FRONTENAC 244 m2 14 m 290 50 40 150 200
HALDIMAND A 191 m2 9 m 70 30 28 48 50
JACQUES- CARTIER 238 m2 12 m 210 45 40 110 200
LAVAL 103 m2 9 m 80 30 30 50 80
LE CELLIER 211 m2 12 m 120 36 40 60 100
MONTCALM 39 m2 8 m 40 16 16 20 30
MONTMAGNY A 298 m2 9 m 60 25 20 40 60
MONTMAGNY B 298 m2 9 m 150 45 40 100 180
PLACE- D'ARMES 156 m2 10 m 150 40 35 70 130
QUÉBEC 40 m2 9 m 40 16 16 18 30
SALLE DE BAL 573 m2 25 m 730 75 65 400 550
SALON GOUVERNEURS 131 m2 10 m 80 30 30 40 60
ST-LOUIS 100 m2 8 m 80 35 30 40 70
VAUDREUIL 36 m2 9 m 0 0 12 0 0
VERCHÈRES 172 m2 14 m 0 0 0 0 0
BEAUHARNOIS 130 m2 9 m 90 30 25 50 90
HALDIMAND B 191 m2 9 m 85 30 28 48 70
LÉVIS 51 m2 9 m 40 16 16 22 30
PETIT-FRONTENAC 140 m2 14 m 110 25 30 60 90
SALON ROSE 105 m2 11 m 100 25 25 50 80
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Day light
    • Airconditioned meeting room
    • WIFI access
    • Wedding ceremony
    • Wedding co-ordinator
    • Fine Cuisine
    • Accommodation
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 610 rooms

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.6/5 AccorHotels Rating 10,952 reviews

Our guest reviews for
Fairmont Le Château Frontenac

100% genuine reviews from our guests

Find out more
Darla Business - 16/05/2019 AccorHotels certified review

Excellent!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms W. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Janice Business - 16/05/2019 AccorHotels certified review
« nice but some problems »

I like the hotel very much. couple of problems booking at first was told there was no room with the conference then was told there was a week later and had to cancel another booking and go through a whole ordeal. Then I was charged $27 FOR A DRINK ON MY ROOM I DIDNT ORDER

Anonymous Business - 16/05/2019 AccorHotels certified review
« Law clerk »

Was very nice and clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms M. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Denise T. Business - 15/05/2019 AccorHotels certified review
« Great! »

Really early check in, great food, clean room, beautiful hotel. Absolutely lovely.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms T. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Nutan S. Families - 15/05/2019 AccorHotels certified review
« Outstanding hotel & services! »

Beautiful Hotel, great location, best services specially the concierge desk was very helpful in there recommendations. Will definitely visit again. Restaurants need more vegetarian food option.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms S. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Anonymous Families - 15/05/2019 AccorHotels certified review
« Perfection »

Everything was perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Milton S., We very much appreciate your comments regarding your stay at the Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SIMON BOVOLI FAIRMONT GOLD & CONCIERGE SERVICES MANAGER NATIONAL SECRETARY, LES CLEFS D'OR CANADA Fairmont Le Château Frontenac 1, rue des Carrières Québec, Québec Canada G1R 4P5 T + 1 … 2181 F + 1 … 3743 si… fairmont.com

Law C. C. A. Business - 15/05/2019 AccorHotels certified review
« Amazing customer service. »

Every person I came in contact with that worked at your hotel was very welcoming and always asking if they could help. Even if it wasn't their area they would try their best to assist you. Very impressive. Your concierge is very helpful and accommodating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms H. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. We would be grateful if you would kindly take a moment to review us on Trip Advisor as our guests often tell us how helpful it is to read past guest's reviews before booking their own visits. https://www.tripadvisor.com/Hotel_Review-g155033-d155587-Reviews-Fairmont_Le_Chateau_Frontenac-Quebec_City_Quebec.html#REVIEWS Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Linda Business - 15/05/2019 AccorHotels certified review

It was great. People were very pleasant and helpful and spoke English.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms G. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Sharon D. Business - 15/05/2019 AccorHotels certified review

It was excellent!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms D. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Kris Business - 15/05/2019 AccorHotels certified review
« Great experience »

Great - I had no issues with my stay. Natacha was very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms R. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team, more specifically Natacha. We are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Donald G. Business - 14/05/2019 AccorHotels certified review
« 5 star treatment »

Always accommodating. Every person working at the hotel was always pleasant and smiling

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr G. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Roger H. Couples - 14/05/2019 AccorHotels certified review
« Outstanding »

Luxurious room with all the convenience of home!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roger H., We very much appreciate your comments regarding your stay at the Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SIMON BOVOLI FAIRMONT GOLD & CONCIERGE SERVICES MANAGER NATIONAL SECRETARY, LES CLEFS D'OR CANADA Fairmont Le Château Frontenac 1, rue des Carrières Québec, Québec Canada G1R 4P5 T + 1 … 2181 F + 1 … 3743 si… fairmont.com

Anonymous Couples - 12/05/2019 AccorHotels certified review
« Less than auspicious welcome, but a happy ending! »

Greeted by the doorman "Pierre" or rather grunted at, very unhappy man. Not necessarily someone you would want to greet your guests. The front desk personnel were not terribly friendly or welcoming on both trips to the front desk to check-in. The requested early check-in of 2:00 pm was not honored and we barely got into our room by 4:00 pm. Upon entering our very nice room, we discovered that the safe wasn't working. Security had to be called to repair the safe. The next morning we couldn't re-enter our room with our key cards. Went to the front desk for new cards, they did not work. Security had to be called again and his key card wouldn't work. A technician had to be called to reprogram the key pad. We almost missed our 10:00 am walking tour. The front desk sent me a text that afternoon asking how we were enjoying our stay. I responded with the what had transpired so far. Less than a half hour later, Jean Alix, a manager called our room. His apology and concern were genuine and he actually listened to what I had to say. He said that he wanted to improve our stay and make sure that our experience at the Frontenac was a good one. He not only paid for our first night's wine at the wine & cheese bar, but also invited us to have a complimentary cocktail and an appetizer. He even met us in the bar to express his apology personally. A very intelligent, charming man. He did indeed improve our stay and make us feel that we would never want to stay anywhere else. Thank you Jean!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms and Mr E. Thank you for taking the time to tell us about your experience at the Fairmont Le Château Frontenac. At Fairmont Hôtels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We're glad you had the opportunity to express your impressions and experiences with Jean. He's very attentive and appreciate to take care of special guests. For sure we'll share your comments with the respective manager and will make sure to let the colleagues met aware of their interaction to be improved. We are looking forward to welcoming you back at Fairmont Le Château Frontenac. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Ian H. Business - 11/05/2019 AccorHotels certified review
« True Luxury »

Attending a business trip in Quebec, it was true luxury to stay at the Chateau Frontenac. Welcomed in the historic lobby and treated extremely well while dining at Bistro Le Sam with colleagues. The location is perfect for both business and sight seeing. I highly recommend saying at the Chateau Frontenac while in Quebec.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Keith Families - 10/05/2019 AccorHotels certified review
« Happy »

Very happy with everything. The staff where fantastic and the best was the beautiful dog Daphne. It was all a very satisfying experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Wayne S. C. Families - 10/05/2019 AccorHotels certified review
« First Class »

From the walkup beauty of the building to the friendliness of the Gold club to the high quality of bedding, this is the nicest Fairmont hotel in the world.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wayne C., We very much appreciate your comments regarding your stay at the Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SIMON BOVOLI FAIRMONT GOLD & CONCIERGE SERVICES MANAGER NATIONAL SECRETARY, LES CLEFS D'OR CANADA Fairmont Le Château Frontenac 1, rue des Carrières Québec, Québec Canada G1R 4P5 T + 1 … 2181 F + 1 … 3743 si… fairmont.com

Jeff Business - 09/05/2019 AccorHotels certified review
« Amazing »

Had an amazing time! The hotel and service was top notch!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr K. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Josee G. Couples - 09/05/2019 AccorHotels certified review
« Very comfortable and customer friendly hotel »

I had reserved a king room with city view and when we arrived, we had a queen room. I went back down to the reception and they kindly changed us to a king room which was also renovated.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mme G. Nous vous remercions pour vos commentaires suite à votre séjour au Fairmont Le Château Frontenac. C'est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager votre appréciation avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Au plaisir de vous accueillir de nouveau très bientôt. ESTHER FORTIN DIRECTRICE DU SERVICE ROYAL / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Julie J. Friends - 09/05/2019 AccorHotels certified review
« Positively Wonderful!!! »

The staff were professional yet warm and bent over backwards to be of service from the moment we pulled up at the door. Kudos out to the staff who handled our room maintenance as well, job well done! so was a bit suspect when I read reviews on the breakfast buffet offered but they actually felt short in my mind. Selection and quality beautifully combined! And I could go on an on about our wonderful meal at Champlain Monday night. Didn't think the stay could be topped off until our final night - that suite was beyond superb! I have extolled the beauty of the city but have been gushing to all that will listen about your wonderful hotel. Thank you very very much for a wonderful experience!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms J. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. It was a real honor to have this last night of a wonderful week in our Trudeau-Trudeau suite for you. I'm glad you appreciate my offer! Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

David Business - 09/05/2019 AccorHotels certified review

Everything was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

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