Hotel - Fairmont Mayakoba
Fairmont Hotel Fairmont Hotel

Fairmont Mayakoba

4.7/5 4,992 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

Business services

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Hotel location

Companies and event centres nearby

Congress centre

Weddings0 km / 0 mi

Exhibition and convention centre

Convention Centernull km / null mi

Your meetings and events

27,710 sq. ft. of indoor function space and 20,396 sq. ft. outdoor event lawn. All indoor function space is conveniently clustered on a single level. Two divisible ballrooms 11,215 and 5,000 sq. ft.,7 break-out rooms from 620 to 960 sq. ft.Business center and services. The 13,000 sq. ft. La Isla Event Lawn is ideally located at the center of the resort. Beach area available for memorable events.

Fairmont Mayakoba Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
AMATE 58 m2 7 m 30 19 0 21 36
ACACIA 60 m2 3 m 36 19 0 24 36
FLAMBOYAN 80 m2 3 m 48 24 0 32 60
CORDIA 86 m2 3 m 60 28 0 30 60
PALMA 86 m2 3 m 60 28 0 30 60
CEIBA 90 m2 7 m 50 34 0 39 72
COPAL 90 m2 7 m 50 34 0 39 72
MIMOSA I 232 m2 5 m 208 52 10 96 168
MIMOSA II 232 m2 5 m 208 52 10 96 168
RIVIERA I 300 m2 5 m 256 59 12 144 216
RIVIERA II 302 m2 5 m 256 59 12 144 216
RIVIERA III 436 m2 5 m 416 70 24 252 336
RIVIERA A 452 m2 5 m 416 70 18 252 360
MIMOSA BALLROOM 464 m2 5 m 416 76 20 216 420
RIVIERA B 589 m2 5 m 576 80 30 360 470
RIVIERA GRAND BALLROOM 1,041 m2 5 m 1056 140 57 594 890
    • Flipchart
    • Soundproof
    • More than 48,000 sq. ft. of indoor and outdoor space for meetings and events.
    • Screen
    • Video camera
    • Audio and video equipment
    • Meeting room
    • Office
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Airconditioned meeting room
    • Hotel connected to conv. centre
    • Video equipment
    • Accommodation
    • Wedding co-ordinator
    • Fine Cuisine
    • Wedding ceremony
    • Catering available
    • Kitchen & restnt hire available
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Boasting the ambience of a gracious Mexican home, the resort's 401 guest rooms are located in a low-rise building and clustered throughout the property in 90 two-story Casitas. Spa-style bathrooms with separate shower and tub. Furnished balcony/terrace.

  • 401 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 84 connecting rooms
  • Extra bed in room for adult
    • 110/120 V AC
    • Data port in room
    • Turn down service
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Phone with 2 handsets in room
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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4.7/5 AccorHotels Rating 4,992 reviews

Our guest reviews for
Fairmont Mayakoba

100% genuine reviews from our guests

Find out more
Jordan Q. Couples - 10/11/2019 Confirmed reviews AccorHotels
« Luxurious »

We were so impressed with our stay. Impeccable service, delicious food and drinks, and no crazy upcharges or price changes after arrival. Absolutely beautiful grounds as well and a pristine beach. We will definitely be coming back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jordan Q., We very much appreciate your comments regarding your stay at the Fairmont Mayakoba. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, AGUSTIN POOT Fairmont Mayakoba, Riviera Maya T + 52… 3098 ag… fairmont.com Considere antes de imprimir. Ayúdenos a reducir el impacto ambiental. | Think before you print. Help reduce our environmental impact.

Anonymous Families - 10/11/2019 Confirmed reviews AccorHotels
« Beautiful resort, incredible service »

Our entire 7 night stay was absolutely perfect. The resort was stunning, our room was incredible, the service was beyond what we expected even.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leena R., We very much appreciate your comments regarding your stay at the Fairmont Mayakoba. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, AGUSTIN POOT Fairmont Mayakoba, Riviera Maya T + 52… 3098 ag… fairmont.com Considere antes de imprimir. Ayúdenos a reducir el impacto ambiental. | Think before you print. Help reduce our environmental impact.

Anonymous Couples - 09/11/2019 Confirmed reviews AccorHotels
« We had an amazing vacation, the resort exceeded our expectations. »

The service was exceptional. The staff was very attentive, had great attention to detail, had a great attitude, and always willing to help or do anything to enhance our stay. The food and drinks were amazing, especially noting that it was all-inclusive, where most places do not offer such quality for all inclusive plans. The accommodations were very nice. Well decorated with good products.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chad W., We very much appreciate your comments regarding your stay at the Fairmont Mayakoba. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, AGUSTIN POOT Fairmont Mayakoba, Riviera Maya T + 52… 3098 ag… fairmont.com Considere antes de imprimir. Ayúdenos a reducir el impacto ambiental. | Think before you print. Help reduce our environmental impact.

Anonymous Families - 09/11/2019 Confirmed reviews AccorHotels

The experience was superb. We would return in a minute and would highly recommend it!!! The service at the Fairmont Mayakoba is the best service we have experienced anywhere. Our butler, Daniel Gonzalez, and his supervisor, Julia, were fantastic. We can not say enough good things about their professionalism and attention. The gentleman who serviced the pool was also wonderful. Everyone in housekeeping in the restaurants and pools were extremely friendly and helpful. The property was wonderful and beautifully maintained. It would have been ideal to have the general pools heated as they were very cold. One negative was how expensive the Café Maya was. It seemed out of line with the overall prices in the resort. Also, the tour that we took to Tulum which was arranged through the hotel was very disappointing. The guide was very friendly but was superficial in his explanations and spent a lot of time touring us through a souvenir store.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rosaline V., We very much appreciate your comments regarding your stay at the Fairmont Mayakoba. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, AGUSTIN POOT Fairmont Mayakoba, Riviera Maya T + 52… 3098 ag… fairmont.com Considere antes de imprimir. Ayúdenos a reducir el impacto ambiental. | Think before you print. Help reduce our environmental impact.

Roberto C. Business - 08/11/2019 Confirmed reviews AccorHotels
« excellent experience »

I stayed 5 days at the hotel during a business meeting. So far one of the best experiences I had , not only due to the extraordinary facilities , but also for the kindness of the personnel and the calid interest in our well-being during all our trip. I´m really grateful for the experience , and look to be very soon here again! ( but not for work , of course ,rs!)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roberto C., We very much appreciate your comments regarding your stay at the Fairmont Mayakoba. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, AGUSTIN POOT Fairmont Mayakoba, Riviera Maya T + 52… 3098 ag… fairmont.com Considere antes de imprimir. Ayúdenos a reducir el impacto ambiental. | Think before you print. Help reduce our environmental impact.

Kate M. Families - 06/11/2019 Confirmed reviews AccorHotels
« Family Vacation »

Everything was excellent. The only issue was we paid for a beach front room with a pool thru our travel agent and when we arrived, there was no pool.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Timothy M. Ii, We very much appreciate your comments regarding your stay at the Fairmont Mayakoba. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, AGUSTIN POOT Fairmont Mayakoba, Riviera Maya T + 52… 3098 ag… fairmont.com Considere antes de imprimir. Ayúdenos a reducir el impacto ambiental. | Think before you print. Help reduce our environmental impact.

Sarita Couples - 06/11/2019 Confirmed reviews AccorHotels
« Over the top »

Everything about our stay was over the top. The service was extraordinary, the food was of the utmost quality and the spirits and wine was top-shelf. A particularly over-the-top experience was at La Laganua at the bar with Leonel and Jorge Torrez. Their tequila tasting and education that they provided was exquisite. We went there our first night and it just set the tone for the rest of the trip. FIttingly, we went there our last night, too. Gracias, Leonel and Jorge for making our trip so very special!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sara S., We very much appreciate your comments regarding your stay at the Fairmont Mayakoba. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, AGUSTIN POOT Fairmont Mayakoba, Riviera Maya T + 52… 3098 ag… fairmont.com Considere antes de imprimir. Ayúdenos a reducir el impacto ambiental. | Think before you print. Help reduce our environmental impact.

Anonymous Couples - 06/11/2019 Confirmed reviews AccorHotels
« Pure relaxation! »

The service and staff was incredibly thoughtful and top notch! David, our butler, ensured every detail and reservation was taken care of and the waitstaff at the beach, the pools, and restaurants anticipated our needs and remembered what we liked over the course of our stay. Thank you to Alejandro and Alejandro at the beach and Hugo at Brisa’s for amazing service! The spa was also incredibly relaxing and top notch service from the moment we arrived. Can’t wait to come back!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicole D., We very much appreciate your comments regarding your stay at the Fairmont Mayakoba. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, AGUSTIN POOT Fairmont Mayakoba, Riviera Maya T + 52… 3098 ag… fairmont.com Considere antes de imprimir. Ayúdenos a reducir el impacto ambiental. | Think before you print. Help reduce our environmental impact.

Adrian Families - 05/11/2019 Confirmed reviews AccorHotels
« Relaxing »

Beautiful property, wonderful service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adrian Diane W., We very much appreciate your comments regarding your stay at the Fairmont Mayakoba. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, AGUSTIN POOT Fairmont Mayakoba, Riviera Maya T + 52… 3098 ag… fairmont.com Considere antes de imprimir. Ayúdenos a reducir el impacto ambiental. | Think before you print. Help reduce our environmental impact.

Laura B. Couples - 04/11/2019 Confirmed reviews AccorHotels
« It was a wonderful stay! We will be coming back! »

Everyone was so nice and very accommodating. This is one of the nicest experience we have ever had at a resort!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laura B., We very much appreciate your comments regarding your stay at the Fairmont Mayakoba. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, AGUSTIN POOT Fairmont Mayakoba, Riviera Maya T + 52… 3098 ag… fairmont.com Considere antes de imprimir. Ayúdenos a reducir el impacto ambiental. | Think before you print. Help reduce our environmental impact.

Jordan Friends - 04/11/2019 Confirmed reviews AccorHotels
« Wonderful! »

Everyone was so nice and helpful! The resort was beautiful and very well maintained. Easy access to restaurants, pools, and the beach.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jordan G., We very much appreciate your comments regarding your stay at the Fairmont Mayakoba. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, AGUSTIN POOT Fairmont Mayakoba, Riviera Maya T + 52… 3098 ag… fairmont.com Considere antes de imprimir. Ayúdenos a reducir el impacto ambiental. | Think before you print. Help reduce our environmental impact.

Mario M. Business - 04/11/2019 Confirmed reviews AccorHotels
« Delightful »

Really impressed for the service overall. Fantastic installation, but also the people made a great difference.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mario M., We very much appreciate your comments regarding your stay at the Fairmont Mayakoba. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, AGUSTIN POOT Fairmont Mayakoba, Riviera Maya T + 52… 3098 ag… fairmont.com Considere antes de imprimir. Ayúdenos a reducir el impacto ambiental. | Think before you print. Help reduce our environmental impact.

Colton F. Families - 02/11/2019 Confirmed reviews AccorHotels
« Everything Was Great Until My Golf Shoes Were Taken »

We had a great time at the Hotel. Everything went well, but at the airport on our way home I realized that someone took my golf shoes out of my bag while they were being stored with Valet. Not sure why someone would want used golf shoes, but they cost $150 and the principle of it makes me upset. To make matters worse, there has been no response about them being stolen since I asked the hotel about it. All they said was they looked for them, but didn’t find them.

Charles N. Couples - 01/11/2019 Confirmed reviews AccorHotels
« Fairmont Mayakoba is an Excellent Riviera Maya Resort »

We have visited the Riviera Maya 25+ times. The food, the beach and the golf course are the best we've experienced. Praise to Sergio Chavez at La Lagoona breakfasts for excellent service and conversation. Kudos to Juan Salto Reyes at Brisas for his excellent service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charles N., We very much appreciate your comments regarding your stay at the Fairmont Mayakoba. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, AGUSTIN POOT Fairmont Mayakoba, Riviera Maya T + 52… 3098 ag… fairmont.com Considere antes de imprimir. Ayúdenos a reducir el impacto ambiental. | Think before you print. Help reduce our environmental impact.

Andres T. Families - 01/11/2019 Confirmed reviews AccorHotels
« Excellent »

Worthwhile

Jh Couples - 01/11/2019 Confirmed reviews AccorHotels
« Fabulous accommodations and excellent service »

My husband and I loved our stay at Fairmont Mayakoba. The staff was always so helpful and welcoming. Our beach area casita was beautiful and we loved all the wildlife around us. Most importantly was the excellent service given to us by our butler, Daniel. He was so attentive to us and made our stay a most memorable one.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joycelyn H., We very much appreciate your comments regarding your stay at the Fairmont Mayakoba. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, AGUSTIN POOT Fairmont Mayakoba, Riviera Maya T + 52… 3098 ag… fairmont.com Considere antes de imprimir. Ayúdenos a reducir el impacto ambiental. | Think before you print. Help reduce our environmental impact.

Justin B. Couples - 01/11/2019 Confirmed reviews AccorHotels
« Amazing »

Great service, A+ Hospitality

Our hotel has responded to the review
Our hotel has responded to the review

Dear Justin B., We very much appreciate your comments regarding your stay at the Fairmont Mayakoba. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, AGUSTIN POOT Fairmont Mayakoba, Riviera Maya T + 52… 3098 ag… fairmont.com Considere antes de imprimir. Ayúdenos a reducir el impacto ambiental. | Think before you print. Help reduce our environmental impact.

Justin K. Couples - 01/11/2019 Confirmed reviews AccorHotels
« Our stay was the brief vacation of our dreams. »

The staff was incredible, top to bottom. The restaurants were good, the grounds beautiful, and the easy accessibility of the entire resort via bicycle and golf cart was wonderful.

Jeff J. Couples - 31/10/2019 Confirmed reviews AccorHotels
« My Fairmont stay »

The food at the Banyan Tree was outstanding! The best Thai food I ever had! The Laguna and Brisas were also good but not great. You need to figure out the problem with the birds on the patio at Laguna. When the staff would leave the birds dive bomb the plates and are very annoying as well as unsanitary! We would see the birds walking all over the tables picking at the napkins etc. to find crumbs and than the staff would seat someone at that table. Whenever we would see this we would tell the people what just occurred.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Heather B., We very much appreciate your comments regarding your stay at the Fairmont Mayakoba. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, AGUSTIN POOT Fairmont Mayakoba, Riviera Maya T + 52… 3098 ag… fairmont.com Considere antes de imprimir. Ayúdenos a reducir el impacto ambiental. | Think before you print. Help reduce our environmental impact.

Óscar C. Business - 30/10/2019 Confirmed reviews AccorHotels
« Great seevice »

Was a very pleasant stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Oscar c., We very much appreciate your comments regarding your stay at the Fairmont Mayakoba. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, AGUSTIN POOT Fairmont Mayakoba, Riviera Maya T + 52… 3098 ag… fairmont.com Considere antes de imprimir. Ayúdenos a reducir el impacto ambiental. | Think before you print. Help reduce our environmental impact.

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