Hotel - Fairmont Heritage Place - Ghirardelli Square
Fairmont Hotel Fairmont Hotel

Fairmont Heritage Place - Ghirardelli Square

4.7/5 731 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Wheelchair access
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
  • Electric car recharging units
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre
  • Massage
  • Golf
    • Golf (Paying)
    • Golf course 18 holes

Catering

  • 5 restaurant(s)
  • 2 bar(s)
  • Room service

Business services

  • 1 meeting room(s)
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Hotel location

Your meetings and events

The Lounge, the Nursery Terrace, the Carillon and the Mustard Terrace are available for functions.Fairmont Heritage Place, Ghiradelli Square, also has the capability to utilize the meeting space at McCormick and Kuletos in the Square as well as at Cellar360 and can accommodate larger groups.

Fairmont Heritage Place - Ghirardelli Square Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
FAIRMONT HERITAGE PLACE, GHIRARD 0 m2 0 m 0 0 0 0 0
    • WIFI access
    • Airconditioned meeting room
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

All-suite residential-style hotel. The Fairmont Heritage Place Ghirardelli Square features one, two and three bedroom luxury residences that are a bold illustration of contemporary urban design in a landmark setting.Each residence within our luxury boutique hotel features bedrooms with full private bath en suite. The living room includes a slated hearth-framed fireplace. The kitchen is fully equipped and our dining area is designed for entertaining.

  • 41 rooms
  • 100% non-smoking hotel
    • Ice machine
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Telephone
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Satellite/cable colour TV
    • Free access with phone card
    • Automatic temperature control
    • Printer
    • Full kitchen
    • Microwave in room
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars
4.7/5 AccorHotels Rating 731 reviews

Our guest reviews for
Fairmont Heritage Place - Ghirardelli Square

100% genuine reviews from our guests

Find out more
Jodi W. Friends - 08/09/2019 AccorHotels review
« Extraordinary customer service. »

The accommodations were lovely and excellent customer service provided.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jodi W., We very much appreciate your comments regarding your stay at the Fairmont Heritage Place - Ghirardelli Square. It is always a pleasure to receive positive feedback. Thank you for highlighting the 'extraordinary customer service" I will share this with the team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to provide a great customer service. Thank you again for sharing your experience, and we hope to welcome you back to the property when your future plans include San Francisco! Sincerely, Jessica Hernandez Assistant Front Office Manager

Anonymous Families - 06/09/2019 AccorHotels review
« Awesome stay in perfect location »

We loved the apartment for our family. Breakfast and happy hour was great. The best part was the patio areas with the firepits overlooking Ghiradelli Square and the Bay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tim H., We very much appreciate your comments regarding your stay at the Fairmont Heritage Place - Ghirardelli Square. It is always a pleasure to receive positive feedback I am glad your family enjoy our breakfast and wine reception definitely our terraces are one of the attractive of the property. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jessica Hernandez Assistant Front Office Manager

Dairyallergymom Families - 31/08/2019 AccorHotels review
« Great location, beautiful rooms, helpful concierge »

Our family thoroughly enjoyed our stay at this beautiful place. There was plenty of room, the bedrooms were very comfortable, and the accessible decks had truly unbelievable views.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Katherine, Thank You so much for sharing your most recent experience at the Fairmont Heritage Place Ghirardelli Square. It is always a pleasure to receive positive feedback and thank you for highlighting "the great location ,beautiful rooms and helpful concierge." I will be happy to share this comments with the team. We are glad to hear that we were able to uphold your expectations and provide a pleasant stay for you. Thank you again for sharing your experience, and we look forward to welcoming you back next time your plans include San Francisco! Regards, Jessica Hernandez Assistant Front Office Manager

Todd S. Couples - 30/08/2019 AccorHotels review
« The property is fanstastic. We stayed in the Clock Tower. What a space! »

Used the bikes, and they were great. Loved the wine and cheese happy hour. Breakfast was lovely.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Todd S., We very much appreciate your comments regarding your stay at the Fairmont Heritage Place - Ghirardelli Square. I am glad to read you had a fantastic stay and you enjoyed the spacious residence and our complimentary bikes. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again to The Fairmont Heritage Place in the near future when your plans include San Francisco!. Sincerely, Jessica Hernandez Assistant Front Office Manager

Dek116 Friends - 30/08/2019 AccorHotels review
« Facility is great, service not so great »

No one opened the door upon our arrival. After I got through the door a bellman asked if I would like assistance lugging my small but heavy rolling suitcase up the stairs. (No ramp, totally inaccessible.). So he carried my bag up the 10 steps and expects a tip. I should have had a complementary door opening and access to roll my suitcase to reception.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Burton S., Thank you for taking the time to tell us about your experience at the Fairmont Heritage Place - Ghirardelli Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jessica Hernandez Assistant Front Office Manager

Anonymous Families - 29/08/2019 AccorHotels review
« Good »

Always enjoy the location, view, space of residence, concierge and hotel car.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Denise H., We very much appreciate your comments regarding your stay at the Fairmont Heritage Place - Ghirardelli Square. It was our absolute pleasure to host you back at the property and thank you so much for your positive feedback be sure that I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcome you back to the property Sincerely, Jessica Hernandez Assistant Front Office Manager

Al Families - 15/08/2019 AccorHotels review
« Very happy. »

We stayed in a nicely appointed apartment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Oceane G., Thank You so much for sharing your most recent experience at the Fairmont Heritage Place Ghirardelli Square. It is always a pleasure to receive positive feedback and thank you for highlighting our residences. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back next time your plans include San Francisco. Sincerely, Jessica Vogt Director of Rooms Fairmont Ghirardelli Square Team Fairmont Heritage Place, Ghirardelli Square 900 North Point Street, Suite D100 San Francisco, California United States 94109 T + 41… F + 41… www.fairmont.com/ghirardelli

Marnie H. Families - 15/08/2019 AccorHotels review
« Great experience »

Great experience. Loved the location, the house car option was a great bonus. The staff, especially Daniel at the front desk was wonderful. Gave us great recommendations, mapped out our sites to visit, super helpful and knowledgeable. Loved the continental breakfast and wine and cheese presentations. Our 3 bedroom was perfect for our family.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert H., Thank you so much for sharing your most recent experience at the Fairmont Heritage Place Ghirardelli Square It is always a pleasure to receive positive feedback, and thank you for highlighting Daniel at the Concierge Desk for providing exceptional service to you and your family. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back next time your plans include San Francisco. Sincerely, Jessica Vogt Director of Rooms Fairmont Ghirardelli Square Team Fairmont Heritage Place, Ghirardelli Square 900 North Point Street, Suite D100 San Francisco, California United States 94109 T + 41… F + 41… www.fairmont.com/ghirardelli

Faisal A. Families - 06/08/2019 AccorHotels review

It was superb. Perfect in fact. I wish I had more time. The view from the room was amazing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Faisal A., Thank you so much for sharing your most recent experience at the Fairmont Heritage Place Ghirardelli Square. It is always a pleasure to receive positive feedback and I am so glad to see that your stay was "perfect" and you enjoyed the incredible view from your residence. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back next time your plans include San Francisco! Sincerely, Jessica Vogt Director of Rooms Fairmont Ghirardelli Square Team Fairmont Heritage Place, Ghirardelli Square 900 North Point Street, Suite D100 San Francisco, California United States 94109 T + 41… F + 41… www.fairmont.com/ghirardelli

Karen C. Families - 06/08/2019 AccorHotels review
« Fantastic service and location »

We thoroughly enjoyed our stay at the Fairmont Ghirardelli Square. The service was exceptional and the location was perfect. The breakfast and wine and cheese offerings were super convenient and a nice touch. We would definitely stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karen C., Thank you so much for sharing your most recent experience at the Fairmont Heritage Place Ghirardelli Square. It is always a pleasure to receive positive feedback and thank you for highlighting the exceptional service and location as well as the complimentary breakfast and wine and cheese reception. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back next time your plans include San Francisco. Sincerely, Jessica Vogt Director of Rooms Fairmont Ghirardelli Square Team Fairmont Heritage Place, Ghirardelli Square 900 North Point Street, Suite D100 San Francisco, California United States 94109 T + 41… F + 41… www.fairmont.com/ghirardelli

Bill G. Friends - 02/08/2019 AccorHotels review
« Good locale , views etc. condo was fine clean , staff helpful »

Staff was very helpful onplaces to eat and how to get there! Also enjoyed the 5 pm wine and cheese each day and the chocolates

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., Thank you so much for sharing your most recent experience at the Fairmont Heritage Place Ghirardelli Square. It is always a pleasure to receive positive feedback and thank you for highlighting our helpful staff and our complimentary wine and cheese reception. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back next time your plans include San Francisco. Sincerely, Jessica Vogt Director of Rooms Fairmont Ghirardelli Square Team Fairmont Heritage Place, Ghirardelli Square 900 North Point Street, Suite D100 San Francisco, California United States 94109 T + 41… F + 41… www.fairmont.com/ghirardelli

David Business - 31/07/2019 AccorHotels review
« I have always loved this property »

It is always a pleasure. i would continue to work on the valet experience with bags and greeting as that aspect could be slightly improved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Z., Thank you so much for sharing your most recent experience at the Fairmont Heritage Place Ghirardelli Square It is always a pleasure to receive positive feedback and so glad to see that you have always loved this property. This is great to read, especially from our Exclusive Resorts Members and Silver Status Le Club Accor Hotel Members. I will share your comments with our team. I would certainly like to learn more in related to your valet and luggage experience. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back next time your plans include San Francisco. Sincerely, Jessica Vogt Director of Rooms Fairmont Ghirardelli Square Team Fairmont Heritage Place, Ghirardelli Square 900 North Point Street, Suite D100 San Francisco, California United States 94109 T + 41… F + 41… www.fairmont.com/ghirardelli

David Families - 31/07/2019 AccorHotels review
« Great views, excellent service, nice amenities, attractive apartment »

We greatly enjoyed our stay at the Fairmont Ghirardelli Square. Beautiful room, great location, wonderful staff. My one criticism is it is fairly costly and there are many good options available in San Francisco.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Thank You so much for sharing your most recent experience at the Fairmont Heritage Place Ghirardelli Square. It is always a pleasure to receive positive feedback and thank you for highlighting the "beautiful room, location, and wonderful staff." Also thank you for your feedback related to our breakfast offering and recommendation to add omelets and made to order eggs. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back next time your plans include San Francisco! Sincerely, Jessica Vogt Director of Rooms Fairmont Ghirardelli Square Team Fairmont Heritage Place, Ghirardelli Square 900 North Point Street, Suite D100 San Francisco, California United States 94109 T + 41… F + 41… www.fairmont.com/ghirardelli

Chris Families - 31/07/2019 AccorHotels review
« Exceeded all expectations »

Simply a delight. Will return

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., Thank you for sharing your most recent experience with your family at the Fairmont Heritage Place Ghirardelli Square. It is always a pleasure to receive positive feedback and thank you for commenting that your stay was "simple a delight." I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to your return next time your plans include San Francisco! Sincerely, Jessica Vogt Director of Rooms Fairmont Ghirardelli Square Team Fairmont Heritage Place, Ghirardelli Square 900 North Point Street, Suite D100 San Francisco, California United States 94109 T + 41… F + 41… www.fairmont.com/ghirardelli

Harmeet S. Families - 31/07/2019 AccorHotels review
« A wonderful Family holiday »

Great Location, Great room and service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you so much for sharing your most recent experience with your family at the Fairmont Heritage Place Ghirardelli Square. It is always a pleasure to receive positive feedback. Thank you for highlighting the "great location, room, and service." I will most certainly share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back next time your plans include San Francisco! Sincerely, Jessica Vogt Director of Rooms Fairmont Ghirardelli Square Team Fairmont Heritage Place, Ghirardelli Square 900 North Point Street, Suite D100 San Francisco, California United States 94109 T + 41… F + 41… www.fairmont.com/ghirardelli

Anonymous Families - 31/07/2019 AccorHotels review
« Exquisite »

Staff were approachable, attentive & welcoming. We were made to feel very comfortable & requests were dealt with promptly and efficiently.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., Thank you so much for sharing your most recent experience at the Fairmont Heritage Place Ghirardelli Square. It is always a pleasure to receive positive feedback, especially from our Le Club Accor Hotel Members. Thank you for highlighting "the staff were approachable, attentive, and welcoming." I will share your comments with our team as they take pride in making a memorable experience for our guests. Thank you again for sharing your experience, and we look forward to welcoming you back next time your plans include San Francisco! Sincerely, Jessica Vogt Director of Rooms Fairmont Ghirardelli Square Team Fairmont Heritage Place, Ghirardelli Square 900 North Point Street, Suite D100 San Francisco, California United States 94109 T + 41… F + 41… www.fairmont.com/ghirardelli

Jim M. Families - 30/07/2019 AccorHotels review
« Terrific stay. »

Room was as advertised, service was outstanding and attentive. Use of bikes was a plus.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. J., Thank you so much for taking the time to share your most recent experience at the Fairmont Heritage Place Ghirardelli Square. It is always a pleasure to receive positive feedback and thank you for highlighting the "service was outstanding" and so glad to see that enjoyed our complimentary bikes as well. Also, thank your sharing your thoughts regarding our breakfast offering and the recommendation of adding hot eggs/bacon. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jessica Vogt Director of Rooms Fairmont Ghirardelli Square Team Fairmont Heritage Place, Ghirardelli Square 900 North Point Street, Suite D100 San Francisco, California United States 94109 T + 41… F + 41… www.fairmont.com/ghirardelli

Bennett K. Families - 30/07/2019 AccorHotels review

Pleasant and helpful staff, great location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bennett K., Thank you so much for taking the time to review your stay at Fairmont Heritage Place - Ghirardelli Square. We value any feedback, good or bad, from our guests and I am ecstatic to hear you had a pleasant stay with us. I am incredibly sorry that you did not get your drink voucher as a Platinum status Le Club member. I will personally let the team know of this mistake to prevent this from happening again. That being said, I am glad this did not dampen the quality of your stay. The team will be happy to hear your excellent reviews and will strive to keep up and improve the quality of our services. Thank you again for sharing your experience with us. We hope your next visit will be as pleasant as the previous one. Sincerely, - Johnson Pham Fairmont Heritage Place, Ghirardelli Square 900 N. Point, Suite D100 San Francisco, California 94109 Tel 41… Fax 41… www.fairmont.com/ghirardelli

Anonymous Couples - 30/07/2019 AccorHotels review
« Wonderful Property, great staff »

Everything was perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bruce R., Thank you very much for taking the time to review your stay at Fairmont Heritage Place - Ghirardelli Square. We value any feedback, good or bad, from our guests. I am very glad to hear that we were able to uphold your expectations of us and provide a pleasant stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and giving us feedback. We hope your next stay will be as pleasant as this one! Sincerely, - Johnson Pham Fairmont Heritage Place, Ghirardelli Square 900 N. Point, Suite D100 San Francisco, California 94109 Tel 41… Fax 41… www.fairmont.com/ghirardelli

Ross M. Families - 30/07/2019 AccorHotels review
« Great property in an amazing location »

A fantastic stay in a beautiful property that was located in a great spot to see and visit all of the major attractions that SFO has to offer. Daniel was superb and made us feel very welcome. The only negative comment I would make is that the breakfast area is no way large enough to accommodate the guest numbers (we could not find a table to sit at) and the quality of the breakfast is average. The property is expenive to stay at so I would have expected a better breakfast offering. On a positive note the quality of the rooms was superb.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rosario M., Thank you so much for your review on Fairmont Heritage Place - Ghirardelli Square. Any feedback we get is valued, good or bad. I am ecstatic to hear that your stay was pleasant and your residence was up to our standards. Daniel will also be very happy to hear that he made such a welcoming impression on you and your group. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you soon and uphold your expectations from this stay. Sincerely, - Johnson Pham Fairmont Heritage Place, Ghirardelli Square 900 N. Point, Suite D100 San Francisco, California 94109 Tel 41… Fax 41… www.fairmont.com/ghirardelli

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