Fairmont Waterfront 4 stars

Customer review rating (ALL Rating) 4.6/5 4,645 reviews

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900 Canada Place Way, V6C 3L5 VANCOUVER, Canada

Description

Hotel extras

  • Located near Canada Place and 300m from Waterfront Station

  • Spacious guest rooms, some with private terraces and direct pool access

  • Health club with gym, spa, whirlpool and year-round outdoor heated pool

  • Pet-friendly hotel with grassy area, dog beds, bowls and treats

Our accommodation(s)

Hotel location

Fairmont Waterfront

900 Canada Place Way
V6C 3L5 VANCOUVER
Canada

GPS:49.287287, -123.11373

Telephone
Fax +1 604-691-1999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

ARC RESTAURANT

Simple, fresh, local and handcrafted. Our waterfront restaurant, ARC, is the perfect West Coast Setting to enjoy urban artisan food. Life is complicated. Good food shouldn't be.

Your meetings and events

Room descriptions and layouts

18 

meeting rooms

From 1 to 788 

attendees

  • m / m²
  • ft / sq ft
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  4,645 reviews

TripAdvisor Rating  4.5/5  4,586 reviews

Certificate of excellence 2023

Highly recommend

TripAdvisor rating 5.0/5

Yorkshiregirl3 Families - TripAdvisor review

Wonderful hotel in a fabulous location. The rooms were beautiful and the staff were great. The live entertainment in the bar was amazing no need to venture out. The food was very good too. There is a lovely outdoor heated swimming pool which was an added bonus. Nothing not to like about this gorgeous hotel.

Good not Great

TripAdvisor rating 3.0/5

familyfunseeker Couples - TripAdvisor review

We always felt the Fairmont “got it right the first time “, especially important given their price point & for short, busy vacations or important business meetings. This last trip was both. Very impersonal hotel, larger rooms than the Pan Pacific with classic almost boring decor. Floor to ceiling windows. Good location near Waterfront Skytrain stop, harbour across street, many restaurants & shops, can walk straight into underground stores & avoid bad weather by going thru Concourse level. Very clean. 4* reduced to 3* from a cost to performance perspective. All issues are only “1st world” problems that you’d expect from a lesser hotel. Had a mix-up & was told by Rosie N. that we wouldn’t get Accor member credit for the stay since it was a Corporate conference rate booking (but it was a personal booking requesting the best rate possible). Our reservation never showed up on the Accor app. We trusted they’d offer us the best rate we would qualify for. Discovered there were better rates available. No price match offered. They wouldn’t apply the Accor member 10% discount combinable with other promotional rates (states this on Accor website). We didn’t get an upgrade from what we booked as we felt it was not really an upgrade to have a view of the glass building next door from our bed. We regret not staying at the Westin Bayshore from a “value for money “ perspective, Stanley Park views, substantial Marriott BonVoy advantages & given Rosie N.’s unhelpful stance. The other Guest Relations Manager (Austin B.) saved the day with his attitude & attempt to rescue the situation. Issues with Room: very low water pressure made showers take longer than necessary. 1 sink. Not ideal for 2 ppl. trying to get out the door quickly. Weak coffee. In-room tea bags supplies are not healthy for you — the tea leaves are in a vinyl tea bag which leaches plastics in your drink since it’s brewed in very hot water. Food: chicken sausage at breakfast buffet was lacking in flavour. Pls include pork sausage in the buffet. Also need tomatoes & lettuce to go with smoked salmon, capers & red onions. In-room coffee & restaurant coffee too weak. Request that cappuccinos be included with the breakfast buffet. They’re the same posted price as regular weak coffee on the menu. Our server Katie C. was excellent! Also was transparent & told us that our breakfast vouchers included a 15% gratuity. Valet/Bell Men: excellent!! Friendly & helpful. Efficient. Bar: we weren’t told that a 15% gratuity is included with the Accor member free drink vouchers. We tipped for the full value of our drinks. We appreciated receiving late checkout — needed to work & prep for evening Corp. meeting /presentation held in Fairmont Waterfront. My company’s meeting on the Monday went smoothly (as expected of a Fairmont). We’d return but only at discounted rates.

Great Hotel!

Customer review rating 5.0/5

Jean Business - Confirmed reviews ALL

I was in Vancouver for business - this hotel was perfect. Breakfast was super as was the quality of the room service food. I’ll be back !

Great for family trip

TripAdvisor rating 5.0/5

Sylvie S TripAdvisor review

We stayed in a harbor view king suite. The suite was spacious and we loved having two bathrooms, especially as a family with two tweens. The view of the harbor and stanley park was beautiful. The staff kept the room spotless and we appreciated having carafes of water at night and the nescafe machine in the room. The location is perfect for being close to the harbor and picking up various shuttle and tour buses. However, the walk to robson st is about 20+ minutes to some of the restaurants, something to keep in mind if you want to go there. The streets definitely get kind of sketchy at night - especially granville. And when walking back in the evening, we had some unpleasant encounters with the area homeless. I would recommend taking transportation in the evenings.

Perfect location, great service, friendly staff

TripAdvisor rating 5.0/5

Sunshine462715 TripAdvisor review

It was such a great 1st experience. The hotel has a perfect location, facing Canada Place. We were celebrating my husband's Birthday so we got a free Waterfront view upgrade, strawberry chocolate with a birthday note to our room. The staff was really friendly and nice. I will definitely come back to celebrate my mom's Birthday in July. The only downgrade is that the restaurant doesn't have a wide variety for dinner, though the continental breakfast was perfect.

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Other web-users rate our hotel

  • 1,147 reviews 9.3/10 Location
  • 1,929 reviews 8/10 Room
  • 2,121 reviews 9.1/10 Service
  • 41 reviews 5.5/10 WiFi
  • 558 reviews 6.8/10 Cleanliness
  • 341 reviews 4.5/10 Value
  • 207 reviews 8.1/10 Pool
  • 175 reviews 7.5/10 Breakfast

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