Hotel - Swissôtel Lima
Swissôttel Hotel Swissôttel Hotel

Swissôtel Lima

4.7/5 2,780 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
  • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Overnight shoe shine

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Outdoor heated pool (Paying)
  • Fitness centre
  • Massage

Catering

  • 5 restaurant(s)
  • 1 bar(s)

Business services

  • 12 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
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Hotel location

Your meetings and events

Swissôtel Lima is the best destination for corporate or private events with 12 meeting rooms strategically located on one floor.Suitable for social/cultural events, meetings, VIP business functions conferences, weddings or products presentations.

Swissôtel Lima Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
INKA I 54 m2 3 m 50 25 0 30 40
INKA II 54 m2 3 m 50 25 0 30 40
INKA III 54 m2 3 m 50 25 0 30 40
INKA IV 54 m2 3 m 50 25 0 30 40
INKA V 54 m2 3 m 50 25 0 30 40
NAZCA II 65 m2 3 m 50 25 0 30 40
NAZCA I 98 m2 3 m 100 35 0 45 56
GRAND SALON III 182 m2 5 m 170 0 0 112 150
PARACAS II 241 m2 3 m 220 70 0 120 200
GRAND SALON II 325 m2 5 m 320 0 0 192 250
GRAND SALON I 333 m2 5 m 320 0 0 192 250
PARACAS I 377 m2 3 m 450 90 0 220 300

Our rooms

Our rooms and suites have large marble bathrooms, minibars and coffee making facilities. In addition, we offer several pillow options according to the tastes of our guests. In the same way, the hotel has rooms for guests with physical limitations.

  • 345 rooms
  • 100% non-smoking hotel
  • Baby bed
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Baby bed
    • Coffee/tea making facilities
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Emergency info in rooms
    • Voicemail
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.7/5 AccorHotels Rating 2,780 reviews

Our guest reviews for
Swissôtel Lima

100% genuine reviews from our guests

Find out more
Jay P. Business - 10/10/2019 AccorHotels review
« Not usual attention »

Usually excellent. This time just satisfactory. Alarm sounded early morning on Tuesday. Manager was nice to greet me on checkout to offer his apologies and some chocolate. Nice gesture.

Diego B. Business - 04/10/2019 AccorHotels review
« One of the best hotels in Latin America. Checking process needs improvements »

Checking experience has room to improve. Rest of the experience is great. I always choose this hotel for my trips to Lima

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B.. My name is Claudia Hollerer, I am the Manager on Duty at Swissotel Lima. Thank you for taking the time to answer our survey. Your comments are very important for us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your preference and for being a Gold member of Le Club Accor Hotels, I hope your next visit will be as pleasant as the previous one. Sincerely Claudia Hollerer – Manager on Duty.

Carrie E. Couples - 04/10/2019 AccorHotels review
« Lots of greats »

This is a lovely hotel with welcome drinks (non alcoholic). Wonderful pool, lots of restaurants in the hotel w/24 hr room service. The staff is very friendly as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Carrie Ann E., We very much appreciate your comments regarding your stay at the Swissôtel Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ana Maria Prias Assistant to the Director of Operations

Memory L. Couples - 30/09/2019 AccorHotels review
« Amazing Stay »

Loved everything about our stay. The staff was very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Memory L., Your comments are very kind! we are so happy to know that you enjoyed your stay with us. Our mission is to try to exceed the expectations of our guests and to make them feel at home, in this case the objective was achieved and that satisfies us. Thank you very much for your preference and recommendation to future travelers and If you allow me, I would like to invite you to share your comments with other travelers around the world by posting a review on the Tripadvisor web page: https://www.tripadvisor.com/UserReviewEdit-g294316-d301608-Swissotel_Lima-Lima_Lima_Region.html Thank you again for sharing your experience, and we certainly look forward to hosting you again in the near future. It was a pleasure to serve you. Warm regards, Ana Maria Prias Assistant to the Director of Operations

George Families - 26/09/2019 AccorHotels review
« Great Hotel, Staff and Location »

We enjoyed our stay at the Swissotel. They were very accommodating and we appreciated how clean the hotel was. The rooms were nice and the location was convenient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. E., Your comments are very kind, we are so happy to know that you enjoyed your stay with us. Our mission is to try to exceed the expectations of our guests and to make them feel at home, in this case the objective was achieved and that satisfies us. Thank you very much for your preference and recommendation to future travelers and If you allow me, I would like to invite you to share your comments with other travelers around the world by posting a review on the Trip Advisor web page: https://www.tripadvisor.com/UserReviewEdit-g294316-d301608-Swissotel_Lima-Lima_Lima_Region.html Thank you again for sharing your experience, and we certainly look forward to hosting you again in the near future. It was a pleasure to serve you. Warm regards, Ana Maria Prias Assistant to the Director of Operations

Luis A. Business - 24/09/2019 AccorHotels review
« confortable »

confortable

Our hotel has responded to the review
Our hotel has responded to the review

Estimado señor a.: Muchas gracias por su comentario positivo acerca de nuestro hotel! Nos alegra saber que disfrutó su estancia con nosotros y esperamos tener el gusto de recibirlo nuevamente. Atentamente, Ana Maria Prias Asistente del Director de Operaciones

Joshua B. Business - 13/09/2019 AccorHotels review
« Good overall experience »

Friendly and helpful staff, and they were very accommodating after hours for a late-night check-in (and room service request).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Joshua B., We very much appreciate your comments regarding your stay at the Swissôtel Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ana Maria Prias Assistant to the Director of Operations

Michelle Families - 09/09/2019 AccorHotels review
« Well appointed and great staff »

We had planned this a treat after some trekking and travelling. Well appointed rooms, great food, and friendly staff. The beds were a welcome treat after tents and hostels!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs.Michelle V., We very much appreciate your comments regarding your stay at the Swissôtel Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ana Maria Prias Assistant to the Director of Operations

Nikola Business - 31/08/2019 AccorHotels review
« Fabulous »

We love the Swiss! The hotel is always clean and smells nice. But my favorite part of the Swiss is your staff, they are the best!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Nikola H., Your comments are very kind, we are so happy to know that you enjoyed your stay with us. Our mission is to try to exceed the expectations of our guests and to make them feel at home, in this case the objective was achieved and that satisfies us. Thank you very much for your preference and recommendation to future travelers. If you allow me, I would like to invite you to share your comments with other travelers around the world by posting a review on the Tripadvisor web page: https://www.tripadvisor.com/UserReviewEdit-g294316-d301608-Swissotel_Lima-Lima_Lima_Region.html Thank you again for sharing your experience, and we certainly look forward to hosting you again in the near future. It was a pleasure to serve you. Warm regards, Ana Maria Prias Assistant to the Director of Operations

Donald B. Business - 30/08/2019 AccorHotels review
« Excellent as always, always a pleasure to stay at the Swissotel Lima »

Excellent because of the unique experience and environment of the Executive Lounge. If I could change anything ......wish there was a little more variety with the cooked breakfast, it becomes a little tiring during a stay of several days. 3 types of eggs etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Donald B., We very much appreciate your comments regarding your stay at the Swissôtel Lima. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We appreciate any constructive feedback as this allows us the opportunity to improve our services for our valued guests. It is always to have you with us and we hope to see you again soon for another great journey with us. Sincerely, Ana Maria Prias Assistant to the Director of Operations

Álvarez A. Business - 27/08/2019 AccorHotels review

Great !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. A. A., Thank you for taking the time and trouble to complete a survey following your recent stay at Swissotel Lima We are delighted that you enjoyed your stay with us and very much look forward to warmly welcoming you again to Swissotel Lima in the near future. Yours sincerely, Ana Maria Prias Assistant to the Director of Operations

Anonymous Business - 17/08/2019 AccorHotels review
« Good customer service but some problems with the room »

As always customer service was great. However, upon checking in I had to switch rooms twice to get a room that was clean and acceptable. I re-checked into the hotel a few days later and my room was okay but the shower water temperature did not work. I love Swiss Hotel and have stayed there for over 20 years but the hotel rooms are becoming old.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Aaron S., Thank you very much for taking the time to share your comments with us . However, it was extremely disappointing to hear of the problems that you encountered. As you may noticed through all these years, our aim is to deliver the best service to all of our guests, and your experience, is most untypical of our usual high standards. Please be assured that we will be looking into the issues raised in your feedback and we will take the actions to ensure that there are no further problems. I profusely apologize and deeply regret the impact this had on your stay, nevertheless, we appreciate your feedback because it is an invaluable tool to improve in search of excellence. Sincerely, Ana Maria Prias Assistant to the Director of Operations

Xavi Business - 13/08/2019 AccorHotels review
« Good »

Everything was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J., Your comments are very kind, we are so happy to know that you enjoyed your stay with us. Our mission is to try to exceed the expectations of our guests and to make them feel at home, in this case the objective was achieved and that satisfies us. Thank you very much for your preference and recommendation to future travelers. If you allow me, I would like to invite you to share your comments with other travelers around the world by posting a review on the Tripadvisor web page: https://www.tripadvisor.com/UserReviewEdit-g294316-d301608-Swissotel_Lima-Lima_Lima_Region.html Thank you again for sharing your experience, and we certainly look forward to hosting you again in the near future. It was a pleasure to serve you. Warm regards, Ana Maria Prias Assistant to the Director of Operations

H. B. B. Business - 13/08/2019 AccorHotels review
« All my needs were met through your very professional staff. »

Friendly staff were always helpful. Very good restaurant options. Very good range of guest services.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Bruce B., We very much appreciate your comments regarding your stay at the Swissôtel Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ana Maria Prias Assistant to the Director of Operations

Michael W. Couples - 28/07/2019 AccorHotels review
« 4 day stay at the end of of our Peru adventure »

Thoroughly enjoyed every moment in this truly 5 star luxury hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. w., We very much appreciate your comments regarding your stay at the Swissôtel Lima. It is a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sasha García-Zapatero Swissotel Lima

Prem Business - 22/07/2019 AccorHotels review
« Pleasant Stay »

Staff, food, ambience all top class.. happy customer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Prem S., Your comments are very kind, we are so happy to know that you enjoyed your stay with us. Our mission is to try to exceed the expectations of our guests and to make them feel at home, in this case the objective was achieved and that satisfies us. Thank you very much for your preference and recommendation to future travelers. If you allow me, I would like to invite you to share your comments with other travelers around the world by posting a review on the Tripadvisor web page: https://www.tripadvisor.com/UserReviewEdit-g294316-d301608-Swissotel_Lima-Lima_Lima_Region.html Thank you again for sharing your experience, and we certainly look forward to hosting you again in the near future. It was a pleasure to serve you. Warm regards, Ana Maria Prias Assistant to the Director of Operations

Joel P. Business - 22/07/2019 AccorHotels review
« CEO »

Great service from all members of your staff. The facilities were beautiful and the rooms large and clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Joel P., We very much appreciate your comments regarding your stay at the Swissôtel Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ana Maria Prias Assistant to the Director of Operations

Cyberstud Business - 22/07/2019 AccorHotels review
« A Hotel that lives us to its reputation »

When it comes to customer service, this place rocks. For example, I sent an email to the concierge desk the manager MArtin Carbajal made it a point to send the printed boarding passes to the room. The other person I would like to recognize is the staff in the breakfast cafe, was Franklin Tuesta who took the time to know which side of the table I sit, what my coffee choice is and also made sure the place was set to my taste. This is a really amazing. The rooms we well appointed, and was cleaned very well every day !! Best hotel in Peru to stay, and is about $3-$4 via uber to get to MiraFlores and some of the great restaurants.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Neeraj S., Thank you for choosing Swissôtel Lima for your recent travel to Lima. Commitment to service and guest satisfaction is our main focus and we are delighted to hear you enjoyed your stay. Thank you very much for your preference and recommendation to future travelers. If you allow me, I would like to invite you to share your comments with other travelers around the world by posting a review on the Tripadvisor web page: https://www.tripadvisor.com/UserReviewEdit-g294316-d301608-Swissotel_Lima-Lima_Lima_Region.html Thank you again for sharing your experience, and we certainly look forward to hosting you again in the near future. Sincerely, Ana Maria Prias Assistant to the Director of Operations

Josefina M. Business - 22/07/2019 AccorHotels review
« was very good »

was extremely Satisfied

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Josefina m., We very much appreciate your comments regarding your stay at the Swissôtel Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ana Maria Prias Assistant to the Director of Operations

Anonymous Business - 19/07/2019 AccorHotels review
« The staff was amazing. »

Everyone at the hotel was extremely helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Terese F., Your comments are very kind, we are so happy to know that you enjoyed your stay with us. Our mission is to try to exceed the expectations of our guests and to make them feel at home, in this case the objective was achieved and that satisfies us. Thank you very much for your preference and recommendation to future travelers and If you allow me, I would like to invite you to share your comments with other travelers around the world by posting a review on the Tripadvisor web page : https://www.tripadvisor.com/UserReviewEdit-g294316-d301608-Swissotel_Lima-Lima_Lima_Region.html Thank you again for sharing your experience, and we certainly look forward to hosting you again in the near future. It was a pleasure to serve you. Warm regards, Ana Maria Prias Assistant to the Director of Operations

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