Hotel - Swissôtel Quito
Swissôttel Hotel Swissôttel Hotel

Swissôtel Quito

4.6/5 1,526 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
  • Shoe shine machine
  • Boutiques/shopping
    • Beauty salon
    • Gift shop/newspaper shop

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Tennis
  • Squash court

Catering

  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 16 meeting room(s)
  • Conventions hotel
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Hotel location

Your meetings and events

For your next conference, convention, banquet, or special event, Swissotel Quito offers elegant surroundings, state-of-the-art technology,and outstanding catering service in the most modern and biggest convention center in the city. Our facilities include 2 ballrooms that can be divided into 6 meeting rooms, 5 meeting rooms, and 7 board rooms.

Swissôtel Quito Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
GENEVE 26 m2 2 m 0 0 14 15 25
BERNA 56 m2 2 m 20 20 24 20 20
ZURICH 68 m2 2 m 40 20 24 25 40
MONTREUX 100 m2 2 m 60 24 24 40 60
BASEL 103 m2 2 m 80 35 30 50 80
ST.MORITZ D 122 m2 5 m 100 30 30 65 100
FRIBURGO 142 m2 2 m 120 45 40 45 80
APPENSELL 153 m2 2 m 120 45 40 70 120
ST.MORITZ C 174 m2 5 m 120 40 35 95 150
NEUCHATEL 2 188 m2 3 m 250 40 50 120 200
MONT BLANC 235 m2 2 m 240 80 80 120 300
ST.MORITZ B 265 m2 5 m 280 60 50 135 300
NEUCHATEL 1 318 m2 3 m 300 60 60 215 350
ST.MORITZ A 320 m2 5 m 350 80 60 225 400
NEUCHATEL COMPLETO 504 m2 3 m 600 100 112 400 800
ST MORITZ 970 m2 5 m 1100 136 120 750 1500

Our rooms

  • 275 rooms

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.6/5 AccorHotels Rating 1,526 reviews

Our guest reviews for
Swissôtel Quito

100% genuine reviews from our guests

Find out more
Julio C. Business - 17/07/2019 AccorHotels certified review
« Great expirience diminished by unsync offer with agency »

In general experience was great however it was diminished due to my reservation did not include breakfast although channel used to made reservation (mandated by company) indicated it was included

Anonymous Friends - 15/07/2019 AccorHotels certified review
« Great service and amenities but rock-hard beds. »

Great experience and staff, but the beds were terrible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Reciba nuestro saludo y nuestro más sincero agradecimiento por dedicar parte de su tiempo para llenar la encuesta de satisfacción de Swissotel Quito. Las opiniones de nuestros huéspedes son de gran valía para nosotros pues son una importante oportunidad de mejora. Con respecto a su comentario en la encuesta de satisfacción en lo que tiene que ver con la calidad de la cama, vamos a revisar el tema para las posibles mejoras y cambios. Muchas gracias por compartirnos su experiencia y mención sobre el servicio positivo y experiencia general. Esperamos tenerla nuevamente con nosotros en el futuro próximo. Atentamente, Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

Gerard A. H. Couples - 14/07/2019 AccorHotels certified review
« Welcoming and professional staff in every area on every floor »

My wife and I spent two nights at Swissotel Quito, at the beginning and end of a week long trekking excursion through Ecuador. Our plane from the US was delayed several hours and we arrived late, perhaps 2:30 am, yet we were greeted warmly, offered a warm cloth and fresh juice. Another staff member offered my wife a rose. It was a WOW experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., We very much appreciate your comments regarding your stay at the Swissôtel Quito. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

Yoav R. Families - 14/07/2019 AccorHotels certified review

horible check in, they charged us for early check in then argued with us that the second room does not have lounge access- then while arguing with me later the same morning my grand sun walked back words (we where after 24 hour flights) and a display box fell. The reception person said dont worry but then i was charged for it

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., Thank you very much for your recent stay with us and for taking the time in completing our guest survey. Your opinion is of great importance to us and gives us the opportunity for improvement. Unfortunately we did not have the information of your early check in and the confirmation of the agency approved the access to the executive lounge only for one room. I completely understand that if you are traveling with family you should have the same treatment for all and I would like to apologize for the inconveniences. The agency later resolved the matter but the negative time happend already. Once again please accept our apologies for the inconveniences caused and in case there is anything I can do for you in the future, please do not hesitate to contact me. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

Mike B. Business - 08/07/2019 AccorHotels certified review
« Great Stay »

Great Stay, Friendly Staff, fantastic amenities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

Abraham Business - 08/07/2019 AccorHotels certified review
« Excelente hotel »

Limpio, Acogedor

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Sr. P., Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

R S. Couples - 06/07/2019 AccorHotels certified review
« Great rooms. Great view of Quito. »

Our room was superb. We selected the "Club package." The top floor location had a great view. The food was good but the staff was not supplied with sufficient quantity for lunch on most days and on some days for dinner items ran out and were not replaced early in the evening. The staff in the hotel were wonderful--at reception and at the club level. One problem area was the lobby bar. There were large advertisements for Happy Hour 2 for 1 drinks and we were given free drink coupons upon check-in. However the rules for both were so complicated and arcane and not understood even by the staff. The Happy Hour and free drink plans should be streamlined. Either all drinks are 2 for 1 at certain times or there is no Happy Hour. The current situation just brings frustration to the client.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ronald, Thank you very much for your recent stay with us and for taking the time in completing our guest survey. Your opinion is of great importance to us and gives us the opportunity for improvement. We are reviewing your comments with regards to the executive lounge and 2x1 Bar Le Point offer, in order to make the necessary improvements. The welcome drink is for specific drinks only, as mentioned on the voucher, and we will clarify the information to avoid confusions in the future. Please accept our apologies for the inconveniences caused. In case there is anything I can do for you in the future, please do not hesitate to contact me. I hope to welcome you back in the near future to the Swissotel Quito. Kind regards, Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

Jane H. Families - 03/07/2019 AccorHotels certified review
« Absolutely incredible❗️ »

From the moment we arrived, we loved every moment! The gracious staff greeted us with roses, a yummy drink and beautiful smiles! The Concierge offered us wonderful advice for our short time in Quito! And, the breakfast was “over the top” in every respect❗️❗️❗️

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Jane V H., We very much appreciate your comments regarding your stay at the Swissôtel Quito. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

Marcos J. C. Friends - 03/07/2019 AccorHotels certified review
« Excellent hotel! »

Fantastic experience. Highly recommended.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Marcos C., We very much appreciate your comments regarding your stay at the Swissôtel Quito. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

Anonymous Business - 02/07/2019 AccorHotels certified review
« Pleasant short stay »

I enjoy the stay at the hotel, you have welcoming staff and a very nice variety for breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

Joanna L. Families - 01/07/2019 AccorHotels certified review
« Mrs »

We had a great stay. The staff were all very helpful the hotel excelled expectations . As for breakfast, it was the best yet! Thank you Swissotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Tom l., We very much appreciate your comments regarding your stay at the Swissôtel Quito. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

Anonymous Business - 01/07/2019 AccorHotels certified review
« Great service »

All staff members were very helpful and cordial. They provided a great service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Julien R., We very much appreciate your comments regarding your stay at the Swissôtel Quito. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

Gabriel Business - 30/06/2019 AccorHotels certified review
« Excelente »

A very nice stay, excellent staff and comodity

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

Kawin Business - 28/06/2019 AccorHotels certified review
« Satisfied »

Been here at least two times per year in the last 3 years. Have to say that its the best one. Even the price seem to be increased a lot, it is still the best on in my mind.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., Thank you for the positive review of our hotel! With regards to the rate, I am happy to inform you that we have special offers on our webpage, www.swissotel.com. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

Adriana Families - 28/06/2019 AccorHotels certified review

I think everything was excellent, rooms, service, staff, It really excelled my expectations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Adriana Barrera, We very much appreciate your comments regarding your stay at the Swissôtel Quito. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

Duncan Business - 26/06/2019 AccorHotels certified review
« Great quality of service »

Good all around. Attentive staff, good quality. Impressed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Duncan R., We very much appreciate your comments regarding your stay at the Swissôtel Quito. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

Rasim Y. Business - 25/06/2019 AccorHotels certified review
« Staying at Swiss hotel »

I enjoyed a lot staying at Swiss hotel. It's my continuous address in Quito during my business trips. It's very convenient in terms of different restaurants and café with variety of food. Check in and check out services are also good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Rasim Y., We very much appreciate your comments regarding your stay at the Swissôtel Quito. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

Carolyn V. Solo - 21/06/2019 AccorHotels certified review
« Friendly, professional ,courteous people . »

Clean large rooms, comfortable beds, lovely shower. Amenities very good, lovely experience over all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Velvers, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

Judy H. Couples - 20/06/2019 AccorHotels certified review
« Wonderful and comfortable stay. »

Great staff. Delicious food. Comfortable rooms. We would definitely stay here again! Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Judith H., We very much appreciate your comments regarding your stay at the Swissôtel Quito. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

Andrew Z. Business - 16/06/2019 AccorHotels certified review
« Everything from the welcome to the room to the people was outstanding. »

Orlando was great and perhaps the best person we've ever had at a hotel. Luis was an excellent concierge. It was a great stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Andrew Z., We very much appreciate your comments regarding your stay at the Swissôtel Quito. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

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