Hotel - Swissôtel Tallinn
Swissôttel Hotel Swissôttel Hotel

Swissôtel Tallinn

4.5/5 2,619 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessible bathroom
  • Outdoor playground for children  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
    • Solarium
  • Outdoor playground for children  (Nearby)
  • Golf  (Nearby)
  • Tennis  (Nearby)
  • Beach and water sports  (Nearby)
    • Jet skiing
    • Private beach (Nearby)
    • Sailing facilities
    • Snorkelling/Scuba diving center
  • Other sports activities  (Nearby)
    • Bicycles rental
    • Squash court
  • Snow Skiing  (Nearby)

Catering

  • 2 restaurant(s)
  • 1 bar(s)

Business services

  • 8 meeting room(s)
  • Conventions hotel
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Hotel location

Your meetings and events

Meetings facilities rare suitable for groups of up to 500 pax. Estonia's largest ballroom equipped with latest conferencing and presentation technology - integrated translation booths - a media room and other amenities.Conference rooms are suitable for social - cultural events - meetings - VIP business functions - conferences - weddings or product presentations. You will be provided your own dedicated Swiss Meeting Concierge to assist you during your event.

Swissôtel Tallinn Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BOARDROOM 29 m2 3 m 0 9 10 0 10
TORNIMÄE 1 45 m2 3 m 50 21 20 18 24
TORNIMÄE 2 66 m2 3 m 50 24 20 18 30
TARTU 99 m2 3 m 100 30 26 36 36
BALLROOM 2 119 m2 3 m 130 42 44 50 48
BALLROOM 1 156 m2 3 m 130 42 44 50 48
BALLROOM 3 206 m2 3 m 150 48 38 70 60
BALLROOM 481 m2 3 m 500 100 120 200 112

Our rooms

238 elegantly appointed guest rooms and suites featuring state-of-the-art technology and exclusive amenities and services that cater to the needs of today's discerning business and leisure travellers.

  • 240 rooms
  • 100% non-smoking hotel
  • Baby bed
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Telephone
    • Coffee/tea making facilities
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.7/5 AccorHotels Rating 4,317 reviews

Our guest reviews for
Swissôtel Tallinn

100% genuine reviews from our guests

Find out more
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4.5/5 TripAdvisor Rating 2,619 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Sonata Business - 15/08/2019 AccorHotels review
« Perfect »

Experience very good!

Lauri A. Couples - 15/08/2019 AccorHotels review
« We really enjoyed our stay at your hotel »

The room was comfy and quiet. Service at reception was top quality and breakfast was good. During this short stay, we didn't have time to test the spa area, so we will come back another time to test that also.

Anonymous Families - 15/08/2019 AccorHotels review
« Good hotel with so-so breakfast »

Good hotel with with so-so breakfast. Rooms are great and general impressions are positive, but breakfast service is disappointing (choice of dishes, restaurant staff). I have seen many Accor hotels (of lower category) offering much better breakfast.

Preben H. Business - 15/08/2019 AccorHotels review
« Beyond my expetecation »

I had a very good experience! - Everything is working extremly well - staff is very serviceminded and smiling. My room was perfect for my needs. I will absolut come back next time I am goin to Tallinn.

Thomsson Couples - 15/08/2019 AccorHotels review
« Birthday trip »

All was great. Check-in and check-out was very polite and respectful, and went also smoothly. Room and the view was breathtaking. We also enjoyed a lot of Spa and breakfast. Executive Lounge is nice exstra. Location is easy to go town and shopping. Recommend.

Janina Couples - 14/08/2019 AccorHotels review
« Friendly staff, nice hotel »

The staff upgraded us as a nice gesture for our anniversary. The room was wonderful and the staff very friendly.

Anonymous Business - 13/08/2019 AccorHotels review
« Five star quality »

Good: Spacious room and bathroom, nice view over the town, good facilities and excellent breakfast. Very good meeting services. Not yet good enough:The service at the reception and in the bars and restaurants was not very friendly. In the room there was lack of air, air condition should be better, when you cant open the window (fresh cool air is needed to breathe, the temperature was OK).

Robin O. Couples - 12/08/2019 AccorHotels review
« The worst experience ever at Executive Lounge »

We received a fantastic service from the staff at reception and also from the staff at the breakfast buffet and at the spa. Some really service minded stars at the hotel were Jonas at reception, Patricia at the breakfast buffet, Cynthia at the spa and also Yiulia at the Executive Lounge. After receiving an upgrade due to some issues with our bathroom, we were informed that we had Executive Lounge access. When visiting the lounge we had the worst experience ever with the staff! A dark haired woman in her thirties who was so very arrogant and talked to us in a really masterful manner. After contacting the General Manager, Mr. Felgen, we received an apology and were compensated. We hope that no one else will encounter that lady!

Anonymous Families - 11/08/2019 AccorHotels review
« Nice hotel with warmly treatment and nice view! »

Nice room with great harbour view in 26th floor. Nice that our wish in upper floor were filled. Service was good (lobby, cleaning, waitress in restaurant Quarter, and nice bar in top floor), also breakfast was good, but easily could be improve to grade 10. Spa (sauna and pool) concept could be improve with small things (dry sauna were too hot, even for finnish, there could be fe. bottle of water served, maybe jacuzzi...) to get best experience.

Rj Families - 09/08/2019 AccorHotels review
« Favorite hotel in Estonia »

Lovely room with a great view. Good service.

Anna-maija J. Couples - 09/08/2019 AccorHotels review

The room was badly cleaned. Very dusty. I went to the shower. The shower broke in my hand. The tiles around the bathroom sink came off in my hand. Not 5 stars. In the elevator there was a broken mirror, for days. That is not 5 stars. However. In a 5 star hotel. The customer Servive was 8 stars!

Anonymous Couples - 09/08/2019 AccorHotels review
« Very pleasant »

Room beautiful and clean, staff excellent especially in the breakfast room and in the spa area

Jill R. Couples - 08/08/2019 AccorHotels review
« Disappointing stay »

We were in room 1411, even though I requested a quiet room we were above a night club. Music went on until 4am. Also booked a transfer through the hotel which was at a very premium price for 5am, I confirmed with concierge the day before. At 505am I asked where it was, to be told it would be another ten minutes. We had to get a taxi. No acknowledgment from hotel until I emailed. Would not recommend the hotel at all and will never use a Swissotel hotel again. I understand mistakes happen but if they do guests should be treated better. Service we got we would never expect in a Marriott or Radisson hotel

Anonymous Friends - 08/08/2019 AccorHotels review

Positiva

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs S., Greetings from Tallinn, Estonia. Thank you very much for your excellent rating and your lovely comment related to your recent stay with us at the Swissôtel. It is always a pleasure to receive positive feedback and I hope to welcoming you back to the hotel in the near future whenever business or leisure brings you to Tallinn. In the meantime I wish you all the best. Kind regards, Gilles Felgen General Manager

Lyllerö Families - 08/08/2019 AccorHotels review
« Excellent place »

Loved size of the rooms, breakfast was great: very good quality and many different foods. LOVED blood sausages! Also staff was really friendly. Will definitely be back when staying in Tallinn!

Ramon Families - 05/08/2019 AccorHotels review
« Clean, friendly and excellent views »

You should improve the breakfast service. Too much waiting. Slow service. Non-professional personnell. Good with a chef making omelettes but slow and not very customer oriented. Freshly made orange juice should be included.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Family E., Greetings from Tallinn, Estonia. Thank you very much for your good rating and the comments related to your recent stay with us at the Swissôtel. It is always a pleasure to receive positive feedback, however kindly accept my sincere apologies for any inconveniences caused at breakfast. I really feel sorry to read that our breakfast service was not up to expected standard. Again, thank you very much for your comments that help us to improve and I hope to welcoming you back to our hotel in the near future. In the meantime I wish you all the best. Kind regards, Gilles Felgen General Manager

Bryan Couples - 05/08/2019 AccorHotels review
« An amazing place to stay in Tallinn »

We found the hotel to be clean, modern and the staff friendly and helpful. The room was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr and Mrs B., Greetings from Tallinn, Estonia. Thank you very much for your excellent rating and your lovely comment related to your recent stay with us at the Swissôtel. It is always a pleasure to receive positive feedback and I hope to welcoming you back to the hotel in the near future whenever business or leisure brings you to Tallinn. In the meantime I wish you all the best. Kind regards, Gilles Felgen General Manager

Oliver Business - 05/08/2019 AccorHotels review
« Brilliant »

Lovely room and view, great breakfast and conference food. Friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr T., Greetings from Tallinn, Estonia. Thank you very much for your excellent rating and your lovely comment related to your recent stay with us at the Swissôtel. It is always a pleasure to receive positive feedback and I hope to welcoming you back to the hotel in the near future whenever business or leisure brings you to Tallinn. In the meantime I wish you all the best. Kind regards, Gilles Felgen General Manager

Kim T. Business - 02/08/2019 AccorHotels review
« Extremely satisfied »

Beautiful hotel, large rooms, great view, good service. Nothing to complain about :)

Anonymous Couples - 02/08/2019 AccorHotels review
« Neat and comfy, the breakfast needs a rethink »

The check-in was welcoming, maybe a bit icy, as both of the clerks said the exactly same things in a similar order to us and the people beside us checking in. The room was spacious and well equipped. The bed was HUGE, one of the most comfortable nights in a while. The spa area was neat and clean, loved the steam sauna! But then the breakfast.. They’ve done it nicely by escorting the guests to the table. The only problem is that you’re just dumped to the table for good. You cannot pour your own coffee, but the staff will come to pour too you. A nice touch if there would be some staff. It was definitely not the most crowded time of the breakfast (around 7:30am) but my god it was impossible to get a cup of coffee! Nobody came to ask if we wanted to have a cup of coffee or tea, and it was impossible to find a waiter or a waitress to do it for us. We were around 3-4 tables waiting for something to happen. In the end we got a cup of coffee after 20min wait. I don’t know if it was the wait or not, but the coffee tasted like it usually tastes in America: bad. Nevertheless, all the products on the buffet were top notch, and you could order your omelettes and eggs from the chef. Nice variety of gluten free products too. Check out was smooth and polite. Will definitely be back, but I hope they will get a bit more modest with the breakfast and make good coffee available for ourselves to pour. Or just hire more staff. I’d do the first one.

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