Hotel - Swissôtel Tallinn
Swissôttel Hotel Swissôttel Hotel

Swissôtel Tallinn

4.5/5 2,588 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessible bathroom
  • Outdoor playground for children  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
    • Solarium
  • Outdoor playground for children  (Nearby)
  • Golf  (Nearby)
  • Tennis  (Nearby)
  • Beach and water sports  (Nearby)
    • Jet skiing
    • Private beach (Nearby)
    • Sailing facilities
    • Snorkelling/Scuba diving center
  • Other sports activities  (Nearby)
    • Bicycles rental
    • Squash court
  • Snow Skiing  (Nearby)

Catering

  • 2 restaurant(s)
  • 1 bar(s)

Business services

  • 8 meeting room(s)
  • Conventions hotel
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Hotel location

Your meetings and events

Meetings facilities rare suitable for groups of up to 500 pax. Estonia's largest ballroom equipped with latest conferencing and presentation technology - integrated translation booths - a media room and other amenities.Conference rooms are suitable for social - cultural events - meetings - VIP business functions - conferences - weddings or product presentations. You will be provided your own dedicated Swiss Meeting Concierge to assist you during your event.

Swissôtel Tallinn Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BOARDROOM 29 m2 3 m 0 9 10 0 10
TORNIMÄE 1 45 m2 3 m 50 21 20 18 24
TORNIMÄE 2 66 m2 3 m 50 24 20 18 30
TARTU 99 m2 3 m 100 30 26 36 36
BALLROOM 2 119 m2 3 m 130 42 44 50 48
BALLROOM 1 156 m2 3 m 130 42 44 50 48
BALLROOM 3 206 m2 3 m 150 48 38 70 60
BALLROOM 481 m2 3 m 500 100 120 200 112

Our rooms

  • 240 rooms

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.7/5 AccorHotels Rating 4,033 reviews

Our guest reviews for
Swissôtel Tallinn

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,588 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
A Business - 09/06/2019 AccorHotels certified review
« For this price I expected way more »

For the price I paid the only great thing was the view everything else was subpar for example electricity socket fell off when I tried to take out my Mac charger. Half of nozzles in the shower-head were stuck and did not work. Do you ever clean it? To sum it all up, I head much better experiences in hotels that were four times cheaper.

Niko Friends - 08/06/2019 AccorHotels certified review
« Great as always »

We had a wonderful stay once again with you. This time we stayed in executive room and the executive lounge was nice experience. Unfortunately we could not get late check out this time cos hotel was so fully booked. Everything was great and staff extremely friendly. So hope to see you soon.

Anonymous Business - 08/06/2019 AccorHotels certified review
« Hotel is nice and good »

Room was good and clean. Bed is too hard for me. Really too hard. I did not sleep well due that. Air condition is noisy, but it can be turned off for a night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., Greetings from Tallinn! Thank you very much for your excellent rating and your comments related to your recent stay with us at the Swissôtel. It is always a pleasure to receive positive feedback however I feel sorry to read that you had a bad sleep. You should have contacted reception after your first night as we have special toppers to add on top of the mattress for guests who prefer softer ones. Kindly accept my sincere apologies for the inconveniences caused. In the meantime I updated your profile so that you will find your bed prepared with a topper during your next visit. I hope to welcoming you back to the hotel in the near future and wish you all the best in the meantime. Kind regards, Gilles Felgen General Manager

Karl-henrik Business - 08/06/2019 AccorHotels certified review
« Overall good but elevators and breakfast slow »

Overall good experience, nice rooms, good breakfast. One morning the queue to enter breakfast was very long, not nice. Also, sometimes elevators took ages to arrive

Mike G. Business - 07/06/2019 AccorHotels certified review
« Excellent hotel and dining... »

I always enjoy Swissotel as I believe it is the best hotel in Tallinn. The staff are always friendly, the rooms are very clean, and view is excellent. On this visit, I decided to try the Horisont Restaurant and was very impressed with the quality of food as well as the service. I will certainly dine there on my next visit. I would also like to recognize Patricia in The Quarter who went above and beyond to make me feel welcome when eating breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr G., Greetings from Tallinn, Estonia. Thank you very much for your outstanding rating and your nice comments related to your recent stay with us at the Swissôtel. It is always a pleasure to receive positive feedback and I hope to welcoming you back to the hotel in the near future when business or leisure brings you to Tallinn. In the meantime I wish you all the best. Kind regards Gilles Felgen General Manager

Julia Business - 05/06/2019 AccorHotels certified review
« Perfect with a little exception »

Everything is still perfectly fine, the only thing: on the arrival (me and my two male colleagues) we upgraded - me to the executive room, they to the business room. Executive room is basically a room I always stay in but with an access to executive lounge (that is super nice), business rooms appeared to be much larger with a bath tube. If it would be winter and I had a choice I would definitely prefer to have a bath tube instead of bounce access. The thing is - it's really nice when you are upgraded, but when there are options it would be perfect to have a possibility to choose between the upgrades. Everything else is enormously fine - will definitely stay again and again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs M., Greetings from Tallinn, Estonia. Thank you very much for your excellent rating and your nice comments related to your recent stay with us at the Swissôtel. It is always a pleasure to receive positive feedback and I hope to welcoming you back to the hotel in the near future whenever business or leisure brings you to Tallinn. In the meantime I wish you all the best. Kind regards Gilles Felgen General Manager

Mr F. V. Business - 05/06/2019 AccorHotels certified review
« Accomodation ok...administration not customer oriented »

After 6 days from checkout still no refund of hotel bill (420 + 75 euros). It takes 5 seconds to charge at check in and days to refund) Swisshotel sent the survey to an email address that does not belong to me anymore: privacy still matters to me. I had no intention to tell others of my whereabout. I left an email address at checkin. Checkin took 45 minutes due to long line of guests and only towo clerks.

Anonymous Friends - 05/06/2019 AccorHotels certified review
« Very nice but expected a bit more (5 stars) »

Air conditioning was unpleasent Fresh berries for breakfast please View waa great and staff friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms A., Greetings from Tallinn. Thank you very much for your rating and your comments related to your recent stay with us at the Swissôtel. It is always a pleasure to receive feedback and we well noted your points regarding our fruit selection for breakfast. We hope to welcoming you back to our hotel in the near future when business or leisure brings you to Tallinn. In the meantime we wish you all the best. Kind regards Gilles Felgen General Manager

Rasa Business - 30/05/2019 AccorHotels certified review
« Nice hotel »

Nice and cozy hotel, one minus - pool area is not included (additional charge). Room was excellent!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Pieslike, Greetings from Tallinn, Estonia. Thank you very much for your excellent rating and your nice comments related to your recent stay with us at the Swissôtel. It is always a pleasure to receive positive feedback and I hope to welcoming you back to the hotel in the near future whenever business or leisure brings you to Tallinn. As a suggestion, we can assist you with your future bookings or book directly on the web on www.swissotel.com and the spa entrance is included in the room rate. See you soon again, and wishing you all the best in the meantime. Kind regards Gilles Felgen General Manager

Anonymous Solo - 29/05/2019 AccorHotels certified review
« Great stay »

It was a pleasant experience.

Anonymous Couples - 29/05/2019 AccorHotels certified review
« The staff were great and the quality of the room / hotel was excellent. »

The woman who checked us in, along with the man she was training, was professional and courteous. The folks at the spa were helpful and friendly. Our room was spacious, comfortable and afforded us a great view.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs D., Greetings from Tallinn, Estonia and from Swissôtel! Thank you very much for your outstanding rating and your lovely comments about our staff. It is always a pleasure to receive positive feedback and I hope to welcoming you back to the hotel in the near future whenever business or leisure brings you to Tallinn. In the meantime I wish you all the best. Kind regards Gilles Felgen General Manager

Minerva Business - 29/05/2019 AccorHotels certified review
« simply perfect »

Staff very polite and efficient [from the lobby, to concierge desk, to restaurants, to room service, etc.] -- that's the very first impression and the topmost feature of the hotel. Hotel facilities also superb -- clean, new, neat. Appreciated the peace and quiet, nonintrusive attentiveness, feeling safe.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs N., Greetings from Tallinn, Estonia. Thank you very much for your outstanding rating and your lovely comments related to your recent stay with us at the Swissôtel. It is always a pleasure to receive positive feedback and I hope to welcoming you back to the hotel in the near future whenever business or leisure brings you to Tallinn. In the meantime I wish you all the best. Kind regards Gilles Felgen General Manager

Ville P. Couples - 29/05/2019 AccorHotels certified review
« Nice stay once again »

We like the design, the spa, the breakfast, the view, the bathtub, the bed. Room was a littlebit too cold though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P., Greetings from Tallinn. Thank you very much for your excellent rating and your lovely comments related to your recent stay with us at the Swissôtel. It is always a pleasure to receive positive feedback and I hope to welcoming you back to the hotel in the near future whenever business or leisure brings you to Tallinn. In the meantime I wish you all the best. Kind regards Gilles Felgen General Manager

Anonymous Business - 29/05/2019 AccorHotels certified review
« Room and facilities were ok »

Room and facilities well prepared and clean. Bad experience in the morning during breakfast. 20 people standing in a row and waiting to be seated while there is nobody at a meeting/greating desk. Asking 3 times for a coffee and still do not receiving it, it is not what you could expect from 5 stars hotel.

Anonymous Business - 28/05/2019 AccorHotels certified review
« Hospitable place to stay with fantastic view over the town. »

Helpful service at the reception, convenient rooms, very good breakfast. What could be improved for the future are the breakfast hours, maybe from 6:30.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Z., Greetings from Tallinn, Estonia. Thank you very much for your excellent rating and your comments related to your recent stay with us at the Swissôtel. It is always a pleasure to receive positive feedback and I hope to welcoming you back to the hotel in the near future whenever business or leisure brings you to Tallinn. Moreover, I would like to thank you for your advise of new breakfast opening times and these will be changed as of July. Wishing you all the best. Kind regards Gilles Felgen General Manager

Jskurdenis Couples - 28/05/2019 AccorHotels certified review
« Great place to stay »

What we loved: the view from our room on the 28th floor, the executive lounge, the wonderful buffet breakfasts especially having freshly made blini every morning for 8 mornings, the location fairly close to Old Town (7 minutes by taxi). What we would improve: having the executive lounge open all day long instead of opening from 2 PM to 9 PM (8 AM to 11 PM would be ideal). Also having breakfast served longer than 10:30 AM on weekdays .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs S., Greetings from Tallinn, Estonia. Thank you very much for your excellent rating and the comments related to your recent stay with us at the Swissôtel. It is always a pleasure to receive positive feedback and I would like to thank you as well for your suggestions of improvement. For your information, the lounge used to be open in the past as from the morning, but it was not used by our guests. That's why we decided to postpone the opening time to 2pm. Once again, thank you very much and I hope to welcoming you very soon again at our hotel whenever business or leisure brings you to Tallinn. In the meantime I wish you all the best. Kind regards Gilles Felgen General Manager

F. T. Business - 27/05/2019 AccorHotels certified review
« Business like yet smooth and nice »

Veru spacious, clean and well organised Hotel. Very nice and helpful personnel. Fantastic spa/pool.

Ricky Business - 26/05/2019 AccorHotels certified review
« Excellent service and room »

Greeted warmly at reception, clean room, excellent shower and comfortable bed. Overall a great hotel.

Anonymous Couples - 26/05/2019 AccorHotels certified review
« Quality is going down »

- Booked through ferry company. I am used to not getting points if not booked from Accor website. However, seems Platinum customer benefits are also stripped when booking via some other site. How come an earned benefit is suddenly downgraded (lounge access declined). Pretty crappy loyalty to a good customer. After some fuzz it was fixed. Not elegantly done. - The tea pot in the room is terrible dirty, seems it has never been washed. We skipped tea in the room. Unusable. - Aircon is noisy - Overall the hotel starts to look shabby and interior is not upgraded (rather the opposite). The original fancy 8 floor restaurant/breakfast room becomes more and more like a restaurant at the gas station. - Spa used to offer water to customers. - Hardly no flowers anywhere anymore.

Anonymous Business - 25/05/2019 AccorHotels certified review
« Wonderful »

Wonderful! The only thing you should do is to provide 2 bottles of water every day in all rooms. Many 4 or 5 stars hotels across the world do so.

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