Hotel - Swissôtel Tallinn
Swissôttel Hotel Swissôttel Hotel

Swissôtel Tallinn

4.5/5 2,620 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessible bathroom
  • Outdoor playground for children  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
    • Solarium
  • Outdoor playground for children  (Nearby)
  • Golf  (Nearby)
  • Tennis  (Nearby)
  • Beach and water sports  (Nearby)
    • Jet skiing
    • Private beach (Nearby)
    • Sailing facilities
    • Snorkelling/Scuba diving center
  • Other sports activities  (Nearby)
    • Bicycles rental
    • Squash court
  • Snow Skiing  (Nearby)

Catering

  • 2 restaurant(s)
  • 1 bar(s)

Business services

  • 8 meeting room(s)
  • Conventions hotel
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Hotel location

Your meetings and events

Meetings facilities rare suitable for groups of up to 500 pax. Estonia's largest ballroom equipped with latest conferencing and presentation technology - integrated translation booths - a media room and other amenities.Conference rooms are suitable for social - cultural events - meetings - VIP business functions - conferences - weddings or product presentations. You will be provided your own dedicated Swiss Meeting Concierge to assist you during your event.

Swissôtel Tallinn Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BOARDROOM 29 m2 3 m 0 9 10 0 10
TORNIMÄE 1 45 m2 3 m 50 21 20 18 24
TORNIMÄE 2 66 m2 3 m 50 24 20 18 30
TARTU 99 m2 3 m 100 30 26 36 36
BALLROOM 2 119 m2 3 m 130 42 44 50 48
BALLROOM 1 156 m2 3 m 130 42 44 50 48
BALLROOM 3 206 m2 3 m 150 48 38 70 60
BALLROOM 481 m2 3 m 500 100 120 200 112

Our rooms

238 elegantly appointed guest rooms and suites featuring state-of-the-art technology and exclusive amenities and services that cater to the needs of today's discerning business and leisure travellers.

  • 240 rooms
  • 100% non-smoking hotel
  • Baby bed
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Telephone
    • Coffee/tea making facilities
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.7/5 AccorHotels Rating 4,326 reviews

Our guest reviews for
Swissôtel Tallinn

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,620 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Tanja K. Families - 19/08/2019 AccorHotels review
« We are satisfied. »

We enjoyed the room, breakfast, view. Only minus is that when we were changing diaper to our son at the bathroom table, our son managed to put his finger behind the mirror and started to cry. We both did the same to discover what scared the boy and we both had a electric shock behind the mirror. Our son was scared of the bathroom after that but we changed diapers on the bed since that. We told this at the lobby and they were surprised and sorry. Also I found it weird that when we came, the lobby personal did not know that our booking included breakfast and we had reserved baby bed. But things were solved. Also booking website told that we pay pur stay in hotel when we arrive or leave. But I noticed that the money had been taken when I booked the hotel. That was okay for me but it was different to what was said at the boking website.

Elena Business - 19/08/2019 AccorHotels review
« Mrs »

Lovely in every way

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs N., Greetings from Tallinn, Estonia. Thank you very much for your outstanding rating and your lovely comment related to your recent stay with us at the Swissôtel. It is always a pleasure to receive positive feedback and I hope to welcoming you back to the hotel in the near future whenever business or leisure brings you to Tallinn. In the meantime I wish you all the best. Kind regards, Gilles Felgen General Manager

Daniel J. Families - 18/08/2019 AccorHotels review
« Extremely Satisfied »

Good view and nice service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr and Mrs J., Greetings from Tallinn, Estonia! Thank you very much for your outstanding rating and your lovely comments related to your recent stay with us at the Swissôtel. It is always a pleasure to receive positive feedback and I hope to welcoming you back to our hotel in the near future whenever business or leisure brings you to Tallinn. In the meantime I wish you all the best. Kind regards, Gilles Felgen General Manager

Kleon G. Friends - 17/08/2019 AccorHotels review
« We had a great experience visiting Tallin and this hotel contributed significantly »

excellent hotel. The service, the staff, the maintenance, cleanness, the room was spacious and relaxing, great bathroom, great beds, matrices, pillows etc. Just superb

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr and Mrs G., Greetings from Tallinn, Estonia! Thank you very much for your outstanding rating and your lovely comments related to your recent stay with us at the Swissôtel. It is always a pleasure to receive positive feedback and I hope to welcoming you back to our hotel in the near future whenever business or leisure brings you to Tallinn. In the meantime I wish you all the best. Kind regards, Gilles Felgen General Manager

Tala Friends - 16/08/2019 AccorHotels review
« Very comfortable and enjoyable stay »

I really enjoyed my stay at Swissotel. The rooms were clean and comfortable and the staff are very friendly and approachable. Breakfast was fantastic and offered a large variety of options. Only annoyance were the elevators and needing to constantly tap the card to move around the floors.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs G., Greetings from Tallinn! Thank you very much for your outstanding rating and your lovely comments related to your recent stay with us at the Swissôtel. It is always a pleasure to receive positive feedback and I hope to welcoming you back to our hotel in the near future whenever business or leisure brings you to Tallinn. In the meantime I wish you all the best. Kind regards, Gilles Felgen General Manager

Sonata Business - 15/08/2019 AccorHotels review
« Perfect »

Experience very good!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Z., Greetings from Tallinn, Estonia! Thank you very much for your outstanding rating and your lovely comment related to your recent stay with us at the Swissôtel. It is always a pleasure to receive positive feedback and I hope to welcoming you back to the hotel in the near future whenever business or leisure brings you to Tallinn. In the meantime I wish you all the best. Kind regards, Gilles Felgen General Manager

Lauri A. Couples - 15/08/2019 AccorHotels review
« We really enjoyed our stay at your hotel »

The room was comfy and quiet. Service at reception was top quality and breakfast was good. During this short stay, we didn't have time to test the spa area, so we will come back another time to test that also.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr and Mrs A., Greetings from Tallinn! Thank you very much for your excellent rating and your lovely comment related to your recent stay with us at the Swissôtel. It is always a pleasure to receive positive feedback and I hope to welcoming you back to the hotel in the near future whenever business or leisure brings you to Tallinn. In the meantime I wish you all the best. Kind regards, Gilles Felgen General Manager

Anonymous Families - 15/08/2019 AccorHotels review
« Good hotel with so-so breakfast »

Good hotel with with so-so breakfast. Rooms are great and general impressions are positive, but breakfast service is disappointing (choice of dishes, restaurant staff). I have seen many Accor hotels (of lower category) offering much better breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Family B., Greetings from Tallinn, Estonia. Thank you very much for your rating and your comments related to your recent stay with us at the Swissôtel. It is always a pleasure to receive positive feedback however I feel sorry to read that your expectations regarding the Swiss breakfast were not met. Kindly accept my sincere apologies for any inconveniences caused. I would be very grateful for any comment on what was missing on the buffet. This would help us improve the quality and variety of the buffet according to what our loyal guests expect. Once again thank you very much for your valuable feedback and I hope to welcoming you back to our hotel whenever business or leisure brings you to Tallinn. In the meantime I wish you all the best. Kind regards, Gilles Felgen General Manager

Preben H. Business - 15/08/2019 AccorHotels review
« Beyond my expetecation »

I had a very good experience! - Everything is working extremly well - staff is very serviceminded and smiling. My room was perfect for my needs. I will absolut come back next time I am goin to Tallinn.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., Greetings from Tallinn, Estonia. Thank you very much for your excellent rating and your lovely comments related to your recent stay with us at the Swissôtel. It is always a pleasure to receive positive feedback and I am looking forward to welcoming you back to our hotel whenever business or leisure brings you to Tallinn. In the meantime I wish you all the best. Kind regards, Gilles Felgen General Manager

Thomsson Couples - 15/08/2019 AccorHotels review
« Birthday trip »

All was great. Check-in and check-out was very polite and respectful, and went also smoothly. Room and the view was breathtaking. We also enjoyed a lot of Spa and breakfast. Executive Lounge is nice exstra. Location is easy to go town and shopping. Recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr and Mrs S., Greetings from Tallinn! Thank you very much for your outstanding rating and your lovely comment related to your recent stay with us at the Swissôtel. It is always a pleasure to receive positive feedback and I hope to welcoming you back to the hotel in the near future whenever business or leisure brings you to Tallinn. In the meantime I wish you all the best. Kind regards, Gilles Felgen General Manager

Tanel Couples - 15/08/2019 AccorHotels review
« Check in/out way to long »

It took about 15-20 min for us to check in/out and it was not the rush hour. AC system was making a lot of noise.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr and Mrs K., Greetings from Tallinn, Estonia. Thank you very much for your rating and your comments related to your recent stay with us at the Swissôtel. It is always a pleasure to receive all in all positive feedback however kindly accept my sincere apologies for the long check in and check out . We are currently working on the standards in order to speed up the procedure. Once again my sincere apologies and I do hope welcoming you back to our hotel in the future whenever business or leisure brings you to Tallinn. In the meantime I wish you all the best. Kind regards, Gilles Felgen General Manager

Janina Couples - 14/08/2019 AccorHotels review
« Friendly staff, nice hotel »

The staff upgraded us as a nice gesture for our anniversary. The room was wonderful and the staff very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs M., Greetings from Tallinn, Estonia! Thank you very much for your outstanding rating and your lovely comment related to your recent stay with us at the Swissôtel. It is always a pleasure to receive positive feedback and I hope to welcoming you back to the hotel in the near future whenever business or leisure brings you to Tallinn. In the meantime I wish you all the best. Kind regards, Gilles Felgen General Manager

Anonymous Business - 13/08/2019 AccorHotels review
« Five star quality »

Good: Spacious room and bathroom, nice view over the town, good facilities and excellent breakfast. Very good meeting services. Not yet good enough:The service at the reception and in the bars and restaurants was not very friendly. In the room there was lack of air, air condition should be better, when you cant open the window (fresh cool air is needed to breathe, the temperature was OK).

Robin O. Couples - 12/08/2019 AccorHotels review
« The worst experience ever at Executive Lounge »

We received a fantastic service from the staff at reception and also from the staff at the breakfast buffet and at the spa. Some really service minded stars at the hotel were Jonas at reception, Patricia at the breakfast buffet, Cynthia at the spa and also Yiulia at the Executive Lounge. After receiving an upgrade due to some issues with our bathroom, we were informed that we had Executive Lounge access. When visiting the lounge we had the worst experience ever with the staff! A dark haired woman in her thirties who was so very arrogant and talked to us in a really masterful manner. After contacting the General Manager, Mr. Felgen, we received an apology and were compensated. We hope that no one else will encounter that lady!

Anonymous Families - 11/08/2019 AccorHotels review
« Nice hotel with warmly treatment and nice view! »

Nice room with great harbour view in 26th floor. Nice that our wish in upper floor were filled. Service was good (lobby, cleaning, waitress in restaurant Quarter, and nice bar in top floor), also breakfast was good, but easily could be improve to grade 10. Spa (sauna and pool) concept could be improve with small things (dry sauna were too hot, even for finnish, there could be fe. bottle of water served, maybe jacuzzi...) to get best experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., Greetings from Tallinn! Thank you very much for your excellent rating and your lovely comments and suggestions related to your recent stay with us at the Swissôtel. It is always a pleasure to receive positive feedback and I hope to welcoming you back to our hotel in the near future whenever business or leisure brings you to Tallinn. In the meantime I wish you all the best. Kind regards, Gilles Felgen General Manager

Rj Families - 09/08/2019 AccorHotels review
« Favorite hotel in Estonia »

Lovely room with a great view. Good service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr and Mrs J., Greetings from Tallinn! Thank you very much for your outstanding rating and your lovely comments related to your recent stay with us at the Swissôtel. It is always a pleasure to receive positive feedback and I hope to welcoming you back to our hotel in the near future whenever business or leisure brings you to Tallinn. In the meantime I wish you all the best. Kind regards, Gilles Felgen General Manager

Anna-maija J. Couples - 09/08/2019 AccorHotels review

The room was badly cleaned. Very dusty. I went to the shower. The shower broke in my hand. The tiles around the bathroom sink came off in my hand. Not 5 stars. In the elevator there was a broken mirror, for days. That is not 5 stars. However. In a 5 star hotel. The customer Servive was 8 stars!

Anonymous Couples - 09/08/2019 AccorHotels review
« Very pleasant »

Room beautiful and clean, staff excellent especially in the breakfast room and in the spa area

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr and Mrs L., Greetings from Tallinn, Estonia! Thank you very much for your good rating and your lovely comments related to your recent stay with us at the Swissôtel. It is always a pleasure to receive positive feedback and I hope to welcoming you back to our hotel in the near future whenever business or leisure brings you to Tallinn. In the meantime I wish you all the best. Kind regards, Gilles Felgen General Manager

Jill R. Couples - 08/08/2019 AccorHotels review
« Disappointing stay »

We were in room 1411, even though I requested a quiet room we were above a night club. Music went on until 4am. Also booked a transfer through the hotel which was at a very premium price for 5am, I confirmed with concierge the day before. At 505am I asked where it was, to be told it would be another ten minutes. We had to get a taxi. No acknowledgment from hotel until I emailed. Would not recommend the hotel at all and will never use a Swissotel hotel again. I understand mistakes happen but if they do guests should be treated better. Service we got we would never expect in a Marriott or Radisson hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs R., Thank you for taking the time to tell us about your experience at the Swissôtel Tallinn. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Kindly note that the noise issue was unfortunately out of our influence as it was due to an event in a neighboring building. I can imagine how difficult it must have been in order to find sleep. Moreover, I really feel sorry that the booked transfer from the hotel to the airport did not arrive in time and this should not have happened. I agree with you that the reaction from the night staff was not as it should have been and I can only apologize for the wrong attitude. In order to make it right, I credited your Le Club AccorHotels account with additional 500 points. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Swissôtel. Please do not hesitate to contact me during your next visit. Sincerely, Gilles Felgen General Manager

Anonymous Friends - 08/08/2019 AccorHotels review

Positiva

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs S., Greetings from Tallinn, Estonia. Thank you very much for your excellent rating and your lovely comment related to your recent stay with us at the Swissôtel. It is always a pleasure to receive positive feedback and I hope to welcoming you back to the hotel in the near future whenever business or leisure brings you to Tallinn. In the meantime I wish you all the best. Kind regards, Gilles Felgen General Manager

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