Hotel - Swissôtel Zürich
Swissôttel Hotel Swissôttel Hotel

Swissôtel Zürich

4.4/5 2,969 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
  • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Hairdressing salon
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Boat excursions

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 19 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

The hotel will be undergoing Pool Renovations and the hotel pool will be closed during October 6 to October 12, 2019.

Hotel location

Your meetings and events

Our conference centre is one of the largest in Zurich. 19 state-of-the-art conference and meeting facilities with innumerable variations cater for up to 800 persons.They are equipped with the most modern meeting technologies such as Wireless Internet LAN Dolby surround system translation booths video conference vehicle lift an own convention bakery and much more.The meeting rooms on 31st floor are the highest in Zurich and offer a breathtaking view over Zurich and the Swiss Alps.

Swissôtel Zürich Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
1420 BOARDROOM 18 m2 2 m 0 0 15 0 0
1520 BOARDROOM 18 m2 2 m 0 0 15 0 0
LUZERN 27 m2 3 m 0 0 0 0 0
ZERMATT 31 m2 2 m 20 14 14 12 16
VEVEY 32 m2 3 m 24 15 12 15 18
DAVOS 34 m2 2 m 20 14 14 16 16
SAAS FEE 37 m2 2 m 24 14 14 12 16
ST. MORITZ 37 m2 2 m 30 0 22 20 24
LAUSANNE 40 m2 3 m 24 15 15 18 18
AROSA 47 m2 2 m 30 16 14 18 32
GRINDELWALD 58 m2 3 m 0 0 0 0 0
BIEL 65 m2 3 m 50 24 24 39 45
MONTREUX 77 m2 3 m 50 27 24 42 45
GENF 96 m2 3 m 60 32 27 50 54
BERN 165 m2 3 m 170 45 0 108 96
BASEL 220 m2 3 m 240 54 0 144 144
ZURICH 250 m2 3 m 260 56 0 160 176
LAKESIDE BALLROOM 360 m2 3 m 350 0 0 250 264
CITY BALLROOM 635 m2 3 m 700 0 0 420 504
    • Flipchart
    • Soundproof
    • Screen
    • Video camera
    • Videoconferencing
    • Audio and video equipment
    • Meeting room
    • Office
    • Podium
    • Lectern
    • Day light
    • Syndicate rooms
    • Airconditioned meeting room
    • Video equipment
    • Overhead projector
    • Wedding ceremony
    • Wedding co-ordinator
    • Conference hotel
    • Catering available
    • Kitchen & restnt hire available
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Swissotel Zurich comprises 347 non-smoking rooms on 31 floors equipped with a wealth of amenities. The elegant designed guest rooms and suites serve the demand of frequent travelers and offer a choice of accommodation options.

  • 347 rooms
  • 100% non-smoking hotel
  • Baby bed
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Free in-room mineral water
    • Opening windows
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Telephone
    • Coffee/tea making facilities
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 2,969 reviews

Our guest reviews for
Swissôtel Zürich

100% genuine reviews from our guests

Find out more
Jerry L. Families - 13/08/2019 AccorHotels review
« Don’t want to book this hotel anymore »

Terrible service and old facilities. Even cheap hangers color my white shirt.

L. H. H. Families - 08/08/2019 AccorHotels review
« HH L. »

1. The bath glass door could not close properly. 2. The basin is cracked. 3. I feel that our Swiss tour agent from India has quoted a high price for our room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Swissôtel Zürich. I am very sorry that your experience did not meet your expectations. I forwarded your comments to our Chief Engineer and our Executive Housekeeper. We are taking the appropriate measures to prevent any future occurrences. Please rest assured that this experience was an absolute exception and does not reflect our high standards at all. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards from Zurich, Julia Nasif Guest Relations Manager

Shraga S. G. Couples - 07/08/2019 AccorHotels review
« good 4* hotel,good location.good service,good breakfest,nice view froom the swimingpool »

warm welcome,good service, good location,good breakfest

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Swissôtel Zürich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Nasif Guest Relations Manager

Oliver V. D. B. Friends - 05/08/2019 AccorHotels review
« Very good »

Felt very welcome, receptionist was very kind and had an overall pleasant stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julia Nasif Guest Relations Manager

Sarah S. Business - 05/08/2019 AccorHotels review
« Reataurant is inconsistent and has flies. »

The restaurant was inconsistent. I ordered the same dish (buffalo mozzarella) twice in the same sitting (first time came out with pine nuts which were NOT listed on the menu - I have an allergy so it was redone) and it was a completely different dish. Ordered again a day or two later, and it was completely different than the first two times. Extremely disappointing. Also, there were a significant amount of fruit flies in both the bar and the restaurant, which made me question how often it gets cleaned. There were also tons of dead flies on "clean" tables during breakfast. Elevator was broken the day that I checked out - the man at the front desk was exceptionally rude and clearly frustrated and that added to an already frustrating and disappointing morning.

Anonymous Couples - 04/08/2019 AccorHotels review
« Professional »

No thrills, no frills but very convenient and very professional. Exactly as expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time and trouble to complete a survey following your recent stay at the Swissôtel Zurich. We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again. Yours sincerely, Julia Nasif Guest Relations Manager

Marcel Couples - 31/07/2019 AccorHotels review
« Very relaxing overall! »

Everything was great except for the breakfast service. You should allow guests to get in line and take omelette orders that way. By the time a wait staff made it to us we were not able to enjoy our omelette and had to throw the majority of it away.

Ed N. Couples - 30/07/2019 AccorHotels review
« Wow!!!! »

Check in smooth... Got transportation cards.. Off and running to Old Town in under 30 minutes... Room was cleaned promptly.... Breakfast was excellent.... Definitely a repeat next time we are in Zurich...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, I really much appreciate your comments regarding your stay at the Swissôtel Zürich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best wishes, Julia Nasif Guest Relations Manager

Cecile Q. Friends - 30/07/2019 AccorHotels review
« A Pleasant Surprise »

Swissotel has always been a safe choice when it comes to accommodation. I expect no frills nor much from the service level from its team. However, coming into Zurich and checking in at the Swissotel, I was actually and pleasantly surprise to be greeted by kind and helpful front desk. So much so that our short stay in Zurich became meaningful because of a German Front Desk gentleman whose name I failed to get and the Indian Concierge who showed genuine concern for our safety in the city as well as out onward journey.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Wow! Thank you very much and we really appreciate your feedback regarding your stay at the Swissôtel Zürich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Nasif Guest Relations Manager

Anonymous Solo - 29/07/2019 AccorHotels review
« Excellent! »

Very pleased

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julia Nasif Guest Relations Manager

Sanja K. Business - 29/07/2019 AccorHotels review

It was excellent. Rooms are very clean and food is great. Stuff were also very kind and responsive

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, I am most happy to read that you enjoyed your overall stay. We are looking forward to welcome you back and wish you all the best in the meantime. Best regards, Julia Nasif Guest Relations Manager

Dot Couples - 27/07/2019 AccorHotels review
« Zurich stop over the best »

Helpful friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thanks a lot for your fantastic review. All the best and see you back soon. Kind regards, Julia Nasif Guest Relations Manager

Patty Families - 26/07/2019 AccorHotels review
« Next to train station from Airport »

Convenient, clean, comfortable, friendly, good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julia Nasif Guest Relations Manager

Denis Families - 26/07/2019 AccorHotels review
« A good stay »

Did not have any problems. Staff were welcoming and friendly. The location was very convenient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Swissôtel Zürich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Nasif Guest Relations Manager

Cindy Business - 24/07/2019 AccorHotels review
« Great »

For business - I was satisfied of my experience at Swissôtel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julia Nasif Guest Relations Manager

B F. Business - 22/07/2019 AccorHotels review
« Rooms need updating »

Overall the hotel is fine, staff are excellent service is great. The rooms are just very dated, tired furnishings and oversized TV. Rooms are not cheap, similar priced hotels in the city are in better condition.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you very much for sharing your valuable feedback. I am very happy to read that you enjoyed our superior service from all of my colleagues. Furthermore, it will be my pleasure to share your nice compliments with the team. Regarding the room it would be my pleasure to show your our best side. We have already rooms, which are renovated. I am looking forward to welcome you back and wish you all the best in the meantime. Best regards, Julia Nasif Guest Relations Manager

Vio Families - 20/07/2019 AccorHotels review
« Fabelhaft »

Alles top!

Our hotel has responded to the review
Our hotel has responded to the review

Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüssen zu dürfen! Mit freundlichen Grüssen, Julia Nasif Guest Relations Manager

Anonymous Business - 18/07/2019 AccorHotels review
« Outstanding hotel »

Everything was perfect, as usual. It's a great hotel, very conveniently located. I highly recommend it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear loyal Guest, We very much appreciate your comments regarding your stay at the Swissôtel Zürich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Nasif Guest Relations Manager

B. Business - 17/07/2019 AccorHotels review
« it was good »

biz room are good and the food at the restaurant also, the lobby is a bit too much modern for me as we would have expected more cool atmosphere from a 4 stars hotels and not a train station lobby if I may...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you very much for sharing your honest and positive review. I am happy to read that you enjoyed your overall experience with us. We are looking forward to welcome you back and wish you all the best in the meantime. Best regards, Julia Nasif Guest Relations Manager

Matt Business - 17/07/2019 AccorHotels review
« Would stay here again »

Great location. Good rooms. Excellent conference service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julia Nasif Guest Relations Manager

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