Hotel - Swissôtel Zürich
Swissôttel Hotel Swissôttel Hotel

Swissôtel Zürich

4.4/5 2,744 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
  • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Hairdressing salon
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Boat excursions

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 19 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

The hotel will be undergoing Pool Renovations and the hotel pool will be closed during October 6 to October 12, 2019.

Hotel location

Your meetings and events

Our conference centre is one of the largest in Zurich. 19 state-of-the-art conference and meeting facilities with innumerable variations cater for up to 800 persons.They are equipped with the most modern meeting technologies such as Wireless Internet LAN Dolby surround system translation booths video conference vehicle lift an own convention bakery and much more.The meeting rooms on 31st floor are the highest in Zurich and offer a breathtaking view over Zurich and the Swiss Alps.

Swissôtel Zürich Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
1420 BOARDROOM 18 m2 2 m 0 0 15 0 0
1520 BOARDROOM 18 m2 2 m 0 0 15 0 0
AROSA 47 m2 2 m 30 16 14 18 32
BASEL 220 m2 3 m 240 54 0 144 144
BERN 165 m2 3 m 170 45 0 108 96
BIEL 65 m2 3 m 50 24 24 39 45
CITY BALLROOM 635 m2 3 m 700 0 0 420 504
DAVOS 34 m2 2 m 20 14 14 16 16
GENF 96 m2 3 m 60 32 27 50 54
GRINDELWALD 58 m2 3 m 0 0 0 0 0
LAKESIDE BALLROOM 360 m2 3 m 350 0 0 250 264
LUZERN 27 m2 3 m 0 0 0 0 0
MONTREUX 77 m2 3 m 50 27 24 42 45
SAAS FEE 37 m2 2 m 24 14 14 12 16
ST. MORITZ 37 m2 2 m 30 0 22 20 24
ZERMATT 31 m2 2 m 20 14 14 12 16
ZURICH 250 m2 3 m 260 56 0 160 176
LAUSANNE 40 m2 3 m 24 15 15 18 18
VEVEY 32 m2 3 m 24 15 12 15 18
    • Flipchart
    • Soundproof
    • Screen
    • Video camera
    • Videoconferencing
    • Audio and video equipment
    • Meeting room
    • Office
    • Podium
    • Lectern
    • Day light
    • Syndicate rooms
    • Airconditioned meeting room
    • Video equipment
    • Overhead projector
    • Wedding ceremony
    • Wedding co-ordinator
    • Conference hotel
    • Catering available
    • Kitchen & restnt hire available
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 347 rooms

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 2,744 reviews

Our guest reviews for
Swissôtel Zürich

100% genuine reviews from our guests

Find out more
Rolf G. Business - 17/05/2019 AccorHotels certified review
« Excellent »

Wonderful stay being upgraded to a beautiful room

Damir V. Business - 15/05/2019 AccorHotels certified review
« as the rates above said - very satisfied »

Having some issues with food restrictions during breakfast as well as dinners, however your personel being supportive and try to find a way.

Anonymous Business - 15/05/2019 AccorHotels certified review

Was a comfortable stay in a nice area. Hotel staff was friendly and helpful.

Hal D. Couples - 14/05/2019 AccorHotels certified review
« Good Location, Good Breakfast, Wonderful Reception Staff »

We really enjoyed our recent stay. Your hotel location is conveniently located near train station. The breakfast was good, but the decor needs an overhaul. We stayed in your hotel many times over the years ago and brought many groups.. The breakfast entrance and decor was much better back then. The tables now look like a school cafeteria and dining experience should be more elegant for a Swissotel. As for the rooms, we have always found them to be too hot, even in the winter. A more efficient air conditioning system would be an excellent idea year round because visitors staying at your hotel are from all over the world and we all have different room temperatures that we like. The other negative issue, was the glass enclosed shower/bathroom. This provides no privacy period and is a terrible idea.

Stephen C. Business - 12/05/2019 AccorHotels certified review
« Nice hotel and facilities, but missing simple items »

Enjoyable, but no slippers and robe in the room, so had to ask for them. Mini bar empty making it pointless. It would be nice to be able to open the windows, even just a little.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for taking the time to share your experience at the Swissôtel Zurich. I am happy to read that you enjoyed your overall stay with us. Regarding the bathrobe and slippers we are inviting always our guests to contact the reception at anytime to provide these requests. Further to that it would be always our pleasure to fill the minibar with the preferred items. Of course you may contact me anytime, if I could add some preferences to your profile for your future stays. We are looking forward to welcome you back and wish you all the best in the meantime. Best regards, Julia Nasif Guest Relations Manager

Anonymous Business - 12/05/2019 AccorHotels certified review
« OK »

generally OK, nice to have coffee and milk in room. bar had not the best selection of wine. wait at reception was a bit long.... otherwise OK.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. I shared also your comments with our Front Office Manager. We added the preference "express check out" to your profile that you do not have to wait at the reception next time. Regarding the wine it would be our pleasure to show you our wine list and to prepare it in the room for your future stays. Just contact me anytime, if you would like to share further preferences. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to the Swissôtel Zurich. Yours sincerely, Julia Nasif Guest Relations Manager

Anonymous Business - 11/05/2019 AccorHotels certified review
« Excellent service »

The location and the rooms are great, and the service is unmatched.

Our hotel has responded to the review
Our hotel has responded to the review

Dear loyal Guest, Amazing! Thank you very much for your wonderful feedback. I shared your nice words with the team and we are looking forward to welcome you again this week. Best wishes, Julia Nasif Guest Relations Manager

Jenny C. Friends - 11/05/2019 AccorHotels certified review
« Convenient location but.... »

Location is excellent conveniently located in terms of transportation. However rooms are basic and very tired, carpet is old and very worn, bathroom is moldy hence felt very uncomfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your detailed experience regarding your recent stay at the Swissôtel Zurich. Furthermore I would like to thank you also for your kind words regarding our location. In regards to the room I shared your feedback with the hotel management. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. It would be our pleasure to welcome you back in the near future and please do not hesitate to contact me at anytime for questions, wishes or concerns. In the meantime, I wish you all the best and wonderful sunny days. Sincerely, Julia Nasif Guest Relations Manager

Ravi N. Business - 10/05/2019 AccorHotels certified review
« Good but could be better »

Overall it was good but not excellent or memorable. Staff were efficient and friendly. Facility could be maintained a bit better. The most disappointing thing is I have to request even water and it is not available in the minibar even if it was being charged.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for sharing your valuable and honest feedback regarding your recent stay with us. Our highest goal is to achieve a smile from our guests, therefore I shared your feedback with our Front Office Manager and Executive Housekeeper. We added your preference - regarding the water - to your profile and it would be our pleasure to show you our best side in the future. Thank you again for sharing your experience and we hope to welcome you back in our beautiful city. Sincerely, Julia Nasif Guest Relations Manager

Travelenthu2019 Families - 09/05/2019 AccorHotels certified review
« Convenient location, friendly staff »

Overall enjoyable stay, the staff is very courteous and helpful. Good location next to a train station and several restaurants.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Amazing! Many thanks for your wonderful review. We are looking forward to welcome you back soon and wish you all the best in the meantime. Best regards, Julia Nasif Guest Relations Manager

Ajz Solo - 09/05/2019 AccorHotels certified review
« A very nice hotel in a convenient location »

I had a very comfortable stay and the people at reception -- esp. Laura -- were very helpful!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, It is always a pleasure to receive positive feedback. I will share your comments with our team and especially with my colleague Laura. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards from Zurich, Julia Nasif Guest Relations Manager

Julie Couples - 08/05/2019 AccorHotels certified review
« Best value breakfast ! »

Very good, however , just a few things to improve on . Towels seem old and new new ones of better quality. Even though we asked for a different pillow and the selection was big , normal medium height pillows would be good . It would also be good to add green tea bags in the room. Fantastic breakfast at a reasonable price , thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your valuable feedback regarding your recent stay at the Swissôtel Zurich. I am very happy to read that you enjoyed your stay and especially our rich breakfast buffet. I shared your nice words with our F&B Manager and we really appreciate your compliments. Regarding your preferences of the green tea and the pillows I added all information to your profile to ensure all requests for your next stay with us. Once again. thank you very much for your positive and constructive feedback. We are looking forward to welcome you back soon. Best regards, Julia Nasif Guest Relations Manager

Alina Families - 08/05/2019 AccorHotels certified review
« Amazing stay »

We had a great stay in this lovely hotel with comfortable rooms, gorgeous spa on the top floor and delicious breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time and trouble to complete a survey following your recent stay. We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again to the Swissôtel Zurich. Yours sincerely, Julia Nasif Guest Relations Manager

Anonymous Business - 08/05/2019 AccorHotels certified review
« Front Desk Help Was Exceptional »

All personnel were very professional, knowledgeable and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Amazing! We very much appreciate your wonderful feedback regarding your stay at the Swissôtel Zürich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Nasif Guest Relations Manager

Ravi M. Couples - 06/05/2019 AccorHotels certified review
« Decent stay »

Decent basic four star hotel with good service. Front office needs better training for settling the bills at the time of check out and at the time of check in . They are over eager in taking allocation on CreditCard which we find not normal for Swiss hotels. However it does not matter as far as they release it after check out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, we very much appreciate your comments regarding your stay at the Swissôtel Zürich. I am very happy to read that you enjoyed your overall stay with us. Regarding the credit card authorization we do ask our guests for a deposit in order to cover any incidentals during their stay, for example room dining or any treatments in our Spa & Sport area. Another reason is also to provide our guests a smooth procedure, without having to pay for every service separately. This is an established practice all around the world. At check out, the guest may then choose to pay the incidentals with the deposit or to use any other payment method. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Nasif Guest Relations Manager

Romil V. Families - 04/05/2019 AccorHotels certified review
« It was a short stay but a great one »

Amazing property.. great location.. easy access to all

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Julia Nasif Guest Relations Manager

J Couples - 03/05/2019 AccorHotels certified review
« Pleasant Stay »

Excellent location, right across from train station, bus stop and tram stop with multiple supermarket within 2mins walk and lots of eating options. Hotel serves very nice breakfast with amazing choices. The bar downstairs is also really nice and good atmosphere for a drink. The staff are all very friendly and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for taking the time to share your positive feedback regarding your recent stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards from Zurich, Julia Nasif Guest Relations Manager

Peter Business - 01/05/2019 AccorHotels certified review
« Best place in town »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear loyal Guest, Many thanks for your great feedback! It is always our pleasure to welcome you back at the Swissôtel Zurich and we hope, your next stay will be as pleasant as the previous one. Best wishes from Zurich, Julia Nasif Guest Relations Manager

Mauro M. Families - 01/05/2019 AccorHotels certified review
« Great »

Convenient location in Zurich and well connected to the city. Great comfort and quality of Hotel spaces. The SPA provides a magnificent relaxing time overlooking the swiss alps.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, I very much appreciate your nice review regarding your stay at the Swissôtel Zürich. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Nasif Guest Relations Manager

H. T. Couples - 01/05/2019 AccorHotels certified review
« Mrs Holly T. »

Very pleasant - pool was lovely and not too busy when we used it. The room very clean and the bed was very comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Many thanks for your positive and amazing review. It is always our pleasure to receive such a perfect feedback. See you back soon! Best regards, Julia Nasif Guest Relations Manager

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