Hotel - Raffles Dubai
Raffles	 Hotel Raffles	 Hotel

Raffles Dubai

4.8/5 3,487 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
    • Russian
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Cash machine
  • Porter

Leisure and activities

  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
    • Solarium
  • Bicycles rental  (Nearby)

Catering

  • 5 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 17 meeting room(s)
  • Self service business centre
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Hotel location

Your meetings and events

Boasting unique facilities to organise the most sough-after events, planners can choose from 11 flexible meeting spaces all offering natural daylight with state of the art AV equipment.Some of these private rooms located on the same floor adjoin the hotel*s library unique concept in Dubai which offers a cosy setting for coffee breaks in between meeting sessions.The impressive Raffles Ballroom lit with glittering Swarovski chandeliers would be the ideal venue for events of grandeur.

Raffles Dubai Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BOARDROOM 1 14 m2 2 m 0 0 5 0 0
BOARDROOM 2 38 m2 2 m 0 0 8 0 0
KARNAK 42 m2 2 m 27 11 9 18 10
NILE 59 m2 2 m 48 15 13 24 10
GIZZA 1 70 m2 2 m 48 22 20 30 20
GIZZA 2 70 m2 2 m 48 22 20 30 20
LUXOR 1 91 m2 2 m 77 22 20 30 20
LUXOR 2 96 m2 2 m 77 22 20 30 20
GIZZA 140 m2 2 m 128 45 40 66 60
ASSWAN 1 160 m2 3 m 60 36 35 42 70
ASSWAN 2 170 m2 0 m 80 34 45 42 80
LUXOR 184 m2 2 m 176 45 40 99 60
PHARAOH 204 m2 2 m 50 15 0 20 0
RAFFLES BALLROOM B 384 m2 5 m 300 90 80 100 150
RAFFLES BALLROOM A 385 m2 5 m 300 90 80 100 150
RAFFLES BALLROOM 779 m2 5 m 700 0 0 210 350
RAFFLES GARDEN 1,500 m2 0 m 0 0 0 0 300
    • Screen
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Not only close to Dubai's best-loved landmarks, Raffles Dubai is one of them!
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Overhead projector
    • Airconditioned meeting room
    • Conference hotel
    • Catering available
    • Kitchen & restnt hire available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 252 rooms

Our restaurants and bars

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See all our bars
See all our restaurants and bars
4.8/5 AccorHotels Rating 3,487 reviews

Our guest reviews for
Raffles Dubai

100% genuine reviews from our guests

Find out more
Anonymous Families - 10/06/2019 AccorHotels certified review
« Raffle stay »

They welcome us very warmly and the upgrade was done probably I booked it at the last minutes so maybe that why i wait for a while till they arrange my room Other than this, everything was perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., We apologize for the inconvenience you faced with regards to check-in delay. Rest assured that your comments are important to us and we will ensure that your room is ready prior to arrival in the future. That being said, we are glad that overall you enjoyed your stay with us. Your feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Andrew A. A. J. Couples - 09/06/2019 AccorHotels certified review
« A beautiful elegant hotel experience »

Our stay was great in every way - lovely friendly helpful staff and a beautiful room. Our correspondence prior to check in was terrible. No personal attention. Just churning out the standard corporate responses which made us so upset we would have cancelled and booked somewhere else if we were able (which we were not allowed to do!). Your handling of Ramadan to non- muslims is appalling with a complete lack of information at booking time, until it's too late to back out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J., Thank you for taking the time and giving us your valued feedback on our online survey. We are glad that overall you enjoyed your stay with us. Our Director of Rooms will contact you shortly to gather further feedback regarding the 1/10 rating for Le Club AccorHotels loyalty program. We apologize for the inconvenience you faced. Wishing you a great day ahead. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Roger H. Couples - 09/06/2019 AccorHotels certified review
« Mind blowing »

Excellent with a staff that is so professional and are an asset to your hotel if ever we came back we would not hesitate to stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Thank you for taking the time and giving us your valued feedback on our online survey. We are glad that overall you enjoyed your stay with us. We would appreciate any suggestions of improvement that would have perhaps helped you score us better for WIFI rated 3/10 for ease of access and speed of connection. Your response for the below questions would really help us work on improving our WIFI. 1. Which area of the hotel did you experience slower WIFI connection? 2. If it is in the room, how many devices were you connected to? 3. What was the type of internet usage (browsing, streaming, voice calls or downloading etc)? This helps us gauge the speed of internet relating to the different activities. I look forward to your reply. Thank you. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Omar A. B. Couples - 09/06/2019 AccorHotels certified review
« As usual an excellent stay. »

As usual, our last stay at the Raffles Hotel in Dubai was memorable and excellent. It was most enjoyable and relaxing. Every time we check in it feels like coming back home. The staff the service and the ambient was outstanding. Keep up the good work and the friendly atmosphere. Congratulations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Al B., We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Peter Couples - 08/06/2019 AccorHotels certified review
« A Great place to stay in Dubai »

We had a great time at Raffles. Certainly will recommend this hotel to anyone. One of the best hotels we have stayed at.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Michael S. Couples - 06/06/2019 AccorHotels certified review
« Magnificent almost faultless stay »

Everything from the room to the food and especially the service was of the highest order. The only one fault was the afternoon tea sandxiches were stale on the two days we partook.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for taking the time and giving us your valued feedback on our online survey. We are glad that overall you enjoyed your stay with us. Our Raffles Club Manager will contact you shortly to gather further feedback regarding the sandwiches in the Club Lounge. We apologize for the inconvenience. Wishing you a great day ahead. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Angela Families - 05/06/2019 AccorHotels certified review
« Fantastic stay from start to finish. »

We arrived late in the evening and the check in was smooth, friendly and they made us feel very welcome. The lobby is beautiful and the room was fantastic. Great size and wonderful finish to the bedrooms and we had a lovely nights sleep. Breakfast was wonderful and everything we could of wanted was available and again the staff were all fantastic and happy. Pool was luxurious and staff brilliant. Can't wait to stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. E., We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Ahmed A. Families - 05/06/2019 AccorHotels certified review
« Very nice experience, friendly staff & employees »

Nice hotel & friendly staff & employees Anything I ask the meet &CollaboratorsNice hotel experience, hotel employees are very Collaborators

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A. Thank you for taking the time and giving us your valued feedback on our online survey. We are glad that overall you enjoyed your stay with us. Our Director of F&B will contact you shortly to gather further feedback regarding the 7/10 ratings for Breakfast, Lunch / Dinner, Concierge and Value for Money. Wishing you a great day ahead. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Robyn Couples - 05/06/2019 AccorHotels certified review
« Great stay in Dubai »

Few night stopover on the way to Italy, pleasantly surprised by a fantastic hotel. Staff went out of their way to accomodate us and the hotel was stunning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. W., We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Peter Couples - 04/06/2019 AccorHotels certified review
« Fantastic hotel, staff and service »

Great experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., Thank you for taking the time and giving us your valued feedback on our online survey. We are glad that overall you enjoyed your stay with us. Our Raffles Club Manager will contact you shortly to gather further feedback regarding the 7/10 rating for Raffles Club. Wishing you a great day ahead. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Anonymous Couples - 29/05/2019 AccorHotels certified review
« One arrival we upgraded to a suite. We had a problem with our originally allocated upgrade but the hotel went out of their way to fix the problem »

Extremely pleasant..great hotel, staff and food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr./Ms. C., We apologize for the inconvenience you initially faced with regards to room allocation. That being said, we are glad that overall you enjoyed your stay. Your feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Anonymous Solo - 29/05/2019 AccorHotels certified review
« nice »

i like raffles dubai, it's my fav place to stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. A., Thank you for taking the time and giving us your valued feedback on our online survey. We are glad that overall you enjoyed your stay with us. We would appreciate any suggestions of improvement that would have perhaps helped you score us better for Value for Money rated 6/10, and WIFI rated 5/10. Your response for the below questions would really help us work on improving our WIFI: 1. Which area of the hotel did you experience slower WIFI connection? 2. If it is in the room, how many devices were you connected to? 3. What was the type of internet usage (browsing, streaming, voice calls / Skype / Viber / Facebook calls / Whatsapp calls or downloading etc)? This helps us gauge the speed of internet relating to the different activities. I look forward to your reply. Thank you. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Anonymous Business - 29/05/2019 AccorHotels certified review
« Convenience, comfort and courtesy in a stylish setting »

I have stayed several times at Raffles and will continue to come back because of the attentive staff, well-appointed rooms, great location and amenities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. J., We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Martin C. Couples - 27/05/2019 AccorHotels certified review
« The staff were extremely efficient & friendly, which ensured our stay was very memorable. »

We only learned just prior to our visit that it was Ramandan, therefore were unsure of how our stay would evolve. The high level of standards all staff showed ensured we enjoyed our 3 day stopover enroute to the UK even though there were a number of restrictions. We were privileged to have access to Raffles lounge and highly commend the level of service we received from William, Mathew, & Ruby. They ensured our visits were thoroughly enjoyable and nothing was too much trouble. A wide array of dishes was available at breakfast each morning and Sidd was very attentive to our needs. Shammi was of great assistance with our luggage and also with tips for seeing Dubai. We look forward to our return in September. Martin & Joy (Annette) C.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Thank you for taking the time and giving us your valued feedback on our online survey. We apologize for the inconvenience you faced with regards to room allocation. Our Director of F&B will contact you shortly to gather further feedback regarding the 7/10 rating for Breakfast. Wishing you a great day ahead. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

C. B. Business - 24/05/2019 AccorHotels certified review
« Impeccable stay; this Raffles honors its brand »

Impressively trained and genuinely nice staff, no exception. Brilliantly designed room and facilities. Top cleanliness and amenities. What could have been improved was the iftar buffet that was unappealing in most that led me to invite my guests at Intercontinental Festival City. Restaurant staff is very courteous Reminiscent of Michelin starred institutions. Will definitely et back!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you for taking the time and giving us your valued feedback on our online survey. We are glad that overall you enjoyed your stay with us. Our Director of F&B will contact you shortly to gather further feedback regarding the iftar buffet. Wishing you a great day ahead. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Samuel O. Business - 23/05/2019 AccorHotels certified review
« Mr. »

The staffs are so welcoming and interactive. As a guest I felt honored. The welcoming fruits given at the rooms are not worth it. Three PCs of fruit as always made me wondering as platinum member and guessing what kind of the complimentary services are compared to other Accor hotels. This area needs to be improved otherwise the hotel services are good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. O., Thank you for taking the time and giving us your valued feedback on our online survey. We apologize for the inconvenience you faced with regards to the welcome fruits. Our Director of Rooms will contact you shortly to gather further feedback regarding the 6/10 for Value for Money. Wishing you a great day ahead. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Izilen O. Business - 23/05/2019 AccorHotels certified review
« Fantastic Stay »

Wonderful stay. Very luxurious and old worldly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. O., We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Kazi A. Solo - 19/05/2019 AccorHotels certified review
« THE BEST HOTEL IN DUBAI. »

Excellent stay, very friendly & helpful staff, very clean & large rooms with balcony & sitting area, Excellent breakfast with wide selection, very good location next to wafi city mall & 5 minutes by walk from Dubai Metro.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Marcia C. Couples - 17/05/2019 AccorHotels certified review
« Nobody does it better »

The ultimate in understated luxury.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. C., We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

F. Business - 17/05/2019 AccorHotels certified review
« A top class stay! »

This was my second stay at Raffles. I travel extensively and have stayed at various other hotels in Dubai. This is by far the best in my opinion. The property is very well maintained, the facilities are excellent, and most of all, the service is second to none, starting from the greetings from the doormen and the porters, to the reception people and security, to housekeeping, life guard at the pool, spa reception, laundry, room service, and the F & B outlets. If I had to make one very minor criticism it is related to A/C in the bedroom which is not cooling as much as I would have liked.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., We very much appreciate your overall positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. That being said, we do apologize for the inconvenience you faced with regards to the A/C. We have updated your preference for cooler A/C temperature on your profile in the system for your future stays. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

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