Hotel - Raffles Makati
Raffles	 Hotel Raffles	 Hotel

Raffles Makati

4.8/5 1,228 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast included in the price

Business services

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Raffles Makati requires a non-refundable deposit on the night of December 31st, 2019 for any stays inclusive of this date. This will override any policies mentioned below. Please contact the hotel for further information.

Hotel location

Your meetings and events

Raffles Makati offers a range of services and amenities with 900 square meters elegant Ballroom, accommodating up to 680 diners for unique wedding receptions, and special events.In addition-three boardrooms, a full-service business center lending 24-hour support, and a personalized concierge, ensure that your VIP functions are as pleasurable as they are productive.

Raffles Makati Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
RAFFLES BOARDROOM 37 m2 3 m 0 0 0 0 0
SAMPIRO 53 m2 3 m 30 14 22 18 30
BUENAVISTA 55 m2 3 m 30 14 22 18 30
RAFFLES SALON 60 m2 3 m 0 0 0 0 0
NAMAYAN 63 m2 3 m 45 20 22 27 40
BALLROOM 1 290 m2 6 m 285 57 76 144 240
BALLROOM 2 569 m2 6 m 635 99 100 300 480
BALLROOM 1 & 2 859 m2 6 m 1010 99 100 477 720
THE BALLROOM 859 m2 0 m 0 0 0 0 0
    • Flipchart
    • Screen
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • Airconditioned meeting room
    • WIFI access
    • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Contemporary design carefully incorporated with rich details reflective of the Filipino culture and colonial past characterize each well-appointed suite, with high-ceiling windows framed on wooden louvers commanding an impressive view of the city.

  • 155 rooms
  • 28 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 6 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • WIFI in your room
    • Telephone in bathroom
    • Satellite/cable colour TV
    • Iron in room
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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4.8/5 AccorHotels Rating 1,228 reviews

Our guest reviews for
Raffles Makati

100% genuine reviews from our guests

Find out more
Ptrian P. Solo - 07/11/2019 Confirmed reviews AccorHotels
« Wonderful as always »

This is my 3rd stay in Raffles and it’s truly a beautiful and wonderful place to come back to. There are various dishes offered during breakfast at Spectrum and it always meets my expectations; delicious and satisfying. The writers terrace is an excellent relaxing area to bask in the ambience with a pianist playing the piano during certain times which creates such as a relaxing atmosphere when having the afternoon tea. A few staff members that I’d like to point out have always shown me such attention to detail and providing service going above and beyond are: 1) Kathrine ( Front desk) - Always cheery with a smile. Always attending to any queries and resolving it. 2) Ciedy (Writers terrace) - Such a lovely person; friendly, kind and always checking up on me. 3) Lyka (Spectrum) - Breakfast is always busy at Spectrum as I observe staff moving with such haste. Despite that, she always find time to attend to my queries and offer any assistance. What makes Raffles a place to keep coming back is the people. The place is beautiful and services offered are wonderful though without such exceptional individuals as mentioned and I believe there are many more others, Raffles would just be a place. I’m looking forward to returning sometime in the near future and thank you once again for a wonderful stay and experience. Kind Regard, Ptrian P.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., Thank you for making our hotel your home once again. It is always pleasing to receive gracious feedback from our valued guest. We very much appreciate your kind compliments to our hotel and our staff. Rest assured this will be shared to the rest of our team members accordingly. We look forward to welcome you back in a not too distant future. Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Fernando C. Business - 06/11/2019 Confirmed reviews AccorHotels
« Excellent »

The best as always

T H. G. Families - 05/11/2019 Confirmed reviews AccorHotels
« Excellent stay at Raffles »

We had a lovely stay. Our butler Rudolf was very attentive and kind. The team did a lovely birthday surprise for my nearly two year old daughter, which she adored. Nice facilities throughout and excellent location for shopping malls.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., Thank you for taking the time to complete our hotel survey following your stay in our hotel. We very much appreciate your comments and we are glad that most of our service and facilities were to your satisfaction. Likewise, your kind compliments with our hotel staff, Rudolf has been shared with him accordingly. Once again thank you for chosen to celebrate in our hotel and we hope your next visit will be as pleasant as the previous one. Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Laurent S. Business - 05/11/2019 Confirmed reviews AccorHotels
« great »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Mohammed H. A. Friends - 05/11/2019 Confirmed reviews AccorHotels
« Extremely satisfied »

A lot of improvements since the stay last year only two items I think it needs Avery good review from your side 1) the big amount of money you reserve on credit card which makes the guest not able to use his credit card if he doesn’t have a lot of money 2) the TV Chanel we asked for alarabiah and it was in your tv list number 993 but they couldn’t activated it I think you need to program few Arabic Chanel’s even if the gust have to pay

Zv Couples - 04/11/2019 Confirmed reviews AccorHotels
« Great service and updated hardware. »

Thankful to all staff for a wonderful stay from check in to departure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Myra R. Couples - 04/11/2019 Confirmed reviews AccorHotels
« The Raffles reputation personified »

Although we only stayed 2 nights, the amenities were top notch, the service as only Raffles can deliver world class! We are not used to the “high society” feel, a tick off our bucket list.

Lars O. H. Solo - 04/11/2019 Confirmed reviews AccorHotels
« Extraordinary »

Superb hotell experience, i was also so very lucky to get my room upgraded to a suite free of charge, very nice room, staff very kind and helpfull. Breakfast table very good. All in all a top 5 star hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Evangelo A. Business - 03/11/2019 Confirmed reviews AccorHotels
« Perfect »

Start to finish the service , facilities and staff were perfect .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., We very much appreciate your comments regarding your stay at the Raffles Makati. It is always pleasing to receive positive feedback from our guest. Rest assured this will be shared to the rest of our team members accordingly. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Asuncion D. Families - 02/11/2019 Confirmed reviews AccorHotels
« Relaxing »

I was pleasantly surprised by the professionalism, warmth, attention to detail, well-groomed staff, the helpfulness of the kitchen and bar staff. The location of the hotel is such that it is away from the awful Makati pollution (mind you, I grew up here). The proximity to the Landmark and other shops is the best. I enjoyed the Spectrum Breakfast Buffet almost daily and had invited my friends over. The Raffles Residences unit 2109 met my needs re full service kitchen including the Electrolux washer-dryer. Kudos!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. D., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Patrick Business - 01/11/2019 Confirmed reviews AccorHotels
« Grear service, great location »

Very pleasant stay with lovely and attentive staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Nina F. Families - 30/10/2019 Confirmed reviews AccorHotels
« 4 nights stay »

It was great , however it was a bit tainted on the Thursday and Friday night when the Music from the rooftop was very loud that it made it hard for us to sleep those nights. However, the following day you front desk staff, particularly Camille Javier offered to transfer us to a 2 bedroom apartment , far away from the music on our last night ( Saturday) .

Anonymous Solo - 26/10/2019 Confirmed reviews AccorHotels

it just was beoitiful and lovly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Alexander Couples - 25/10/2019 Confirmed reviews AccorHotels
« Best Hotel in Manila »

My partner and I had a lovely stay recently at Raffles. Every encounter with the front office staff was welcoming, engaging and of the highest level. The quality of the rooms were excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., Thank you for taking the time to complete our hotel survey following your stay in Raffles Makati. We are glad that most of our services and amenities were to your satisfaction. Likewise, your kind compliments with our Front Office staff will be shared with them accordingly. Once again, thank you for sharing your experience and we hope your next visit will be a pleasant as the previous one. Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Cherry G. Families - 18/10/2019 Confirmed reviews AccorHotels
« Relaxing »

I was totally relaxed with a good ambiance, my 2 1/2 year old daughter said “mama I love raffles in a heart “

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. G., Thank you for taking the time to complete our hotel survey following your stay in Raffles Makati. We are glad that you have had a pleasant stay and most of our services and amenities were to your satisfaction. I was particularly moved by the comment of your daughter who at an early age felt the Raffles hospitality. Moreover, i have taken note your feedback regarding our breakfast and have shared your suggestion to our Culinary team. Once again, thank you Ms. G. and we hope to have the pleasure of welcoming you back in the next opportunity. In the meantime, please feel free to let me know if i can be of any further assistance. Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Teo R. Couples - 15/10/2019 Confirmed reviews AccorHotels
« Great stay! »

It was an amazing come-back experience at Raffles Makati. The ambiance and atmosphere is phenomenal, food and beverages are superb and the service is impeccable. Everyone helped made our stay convenient and relaxing. Everything was great!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. R., We very much appreciate your comments regarding your stay at the Raffles Makati. It is always pleasing to receive positive feedback from our valued guest. Rest assured this will be shared to the rest of our team members accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. In the meantime, if we can be of any further assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in a not too distant future. Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Fernand Business - 13/10/2019 Confirmed reviews AccorHotels
« Just perfect! »

From the staff to the room fittings everything is perfect on this hotel. I wouldn’t change a thing!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings and feedback for improvement from our valued guest. Having said that would you kindly let me know if the feedback for breakfast pertains to Mireio or Spectrum so I can share them with our Culinary leaders? Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. In the meantime, should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Lukas Business - 11/10/2019 Confirmed reviews AccorHotels
« Wonderful experience »

Perfection

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. O., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Caroline Families - 08/10/2019 Confirmed reviews AccorHotels
« Perfect way to celebrate my Dad's birthday »

The staff, especially our butler, Rudolph made our stay truly wonderful. It was the perfect way to celebrate my Dad's special day. And we are looking forward to spending our next staycation with you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. S., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Raffles Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Anonymous Solo - 08/10/2019 Confirmed reviews AccorHotels

Noisy hallways... can hear people talking outside the hallways, and the guests across the room and even the adjacent room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. S., Thank you for taking the time to complete our hotel survey following your stay in Raffles Makati. We are saddened to learn that we fell short of your expectations and we are sorry for the inconvenience you have been caused. I have shared you feedback with our Housekeeping and Maintenance team for appropriate action. Again, please accept our sincerest apologies and we hope you will accord us the privilege to welcome you back in the next opportunity. In the meantime, please feel free to let me know should I be of any further assistance. Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

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