Hotel - Raffles Makkah Palace
Raffles	 Hotel Raffles	 Hotel

Raffles Makkah Palace

4.6/5 2,952 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Well-lit parking
  • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna (Paying)

Catering

  • 2 restaurant(s)
  • 3 bar(s)

Business services

  • 1 meeting room(s)
  • Conventions hotel
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Ramadan check in time: 18:00.

Hotel location

Your meetings and events

2 Meeting Rooms with partition Al Barakah and Al Dewan 1 Boardroom Al Salam.

Raffles Makkah Palace Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
AL NOUR 61 m2 0 m 0 0 0 0 0

Our rooms

213 refined and sophisticated suites imbued with gracious and heartfelt service Free HSIA

  • 214 rooms
  • 100% non-smoking hotel
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • WIFI in your room
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars
4.6/5 AccorHotels Rating 2,952 reviews

Our guest reviews for
Raffles Makkah Palace

100% genuine reviews from our guests

Find out more
Zeenat O. Families - 11/08/2019 AccorHotels review

Wonderful palace all was perfect staff at restaurant was great, view fantastic, room service excellent,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Zeenat O., We very much appreciate your comments regarding your stay at the Raffles Makkah Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Families - 11/08/2019 AccorHotels review

Thanks raffles for everything. Room was clean. Breakfast buffet and service was excellent, juice fresh, coffee free, room service excellent, dinner service excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ahmed A., We very much appreciate your comments regarding your stay at the Raffles Makkah Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Iman R. Families - 11/08/2019 AccorHotels review

It was so great, location luxury, staff restaurant very friendly, breakfast service great and hospitality are all pictures come to my mind when remember my stay. Room service great, every day I requested coffee latte free very tasty during breakfast with fresh juice. We will choice this hotel in the next visit to Makkah

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Iman R., We very much appreciate your comments regarding your stay at the Raffles Makkah Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Afroz S. Families - 11/08/2019 AccorHotels review

I have felt comfortable like when I stayed at raffles Makkah Palace. We like the hotel and the staffs and all service excellent. I really thank all staff who are working in the restaurant they were so helpful for everything we had requested during our staying special when we requested many free coffee and tea during breakfast and dinner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Afroz s., We very much appreciate your comments regarding your stay at the Raffles Makkah Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Zead O. Couples - 11/08/2019 AccorHotels review

Great hotel. Great service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Zead O., We very much appreciate your comments regarding your stay at the Raffles Makkah Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nasif M. Families - 09/08/2019 AccorHotels review

Thanks for all team and special thanks to restaurant service team and restaurants Manager’s for full support. The breakfast buffet was excellent. Coffee free. Fresh bread and fresh juice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Nasif M., We very much appreciate your comments regarding your stay at the Raffles Makkah Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Families - 09/08/2019 AccorHotels review

I would like to thank food& beverage service for amazing work during breakfast buffet and dinner buffet. If I requested any hot drink coming free and service very fast. Room service excellent-and good service, friendly service, good food, desserts & fruits very good,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Hana R., We very much appreciate your comments regarding your stay at the Raffles Makkah Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Families - 09/08/2019 AccorHotels review

The hotel management are care of the hotel and service.the hotel is great and the service is great too. Dinner service and food great. The breakfast is free. And breakfast one if the best varieties

Our hotel has responded to the review
Our hotel has responded to the review

Dear Norizah K., We very much appreciate your comments regarding your stay at the Raffles Makkah Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Families - 09/08/2019 AccorHotels review

I like the happiness of the staff, easy communication with the hotel team. Everything was good it was great; I really appreciate restaurant service. The included breakfast was amazing as is the level of service. Free coffee at lobby was great, fresh juice fantastic, some complimentary fruits or extra water, room service was amazing. Thanks raffles for this luxury service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Nadeem S., We very much appreciate your comments regarding your stay at the Raffles Makkah Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ahmed A. Families - 06/08/2019 AccorHotels review
« Exquisite. Thank you for your warm hospitality »

It was awesome. Nothing to complain about. Staff was responsive & friendly. Would, without any doubt, stay at your esteemed hotel when I visit Makkah again. Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ahmed A., We very much appreciate your comments regarding your stay at the Raffles Makkah Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nourah A. Families - 31/07/2019 AccorHotels review
« Comfortable stay »

I had a great experience with your expert team in a room service!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nourah, We very much appreciate your comments regarding your stay at the Raffles Makkah Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Families - 22/07/2019 AccorHotels review
« ALQAHTANI »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Saeed A., We very much appreciate your comments regarding your stay at the Raffles Makkah Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Mariam A. Families - 22/07/2019 AccorHotels review
« Super wonderful »

Time spent in Raffles makkah was truly wonderful. The hotel and specifically the suite offered such a cozy atmosphere full of spirituality and tranquility.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mariam A., We very much appreciate your comments regarding your stay at the Raffles Makkah Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Semsem Families - 18/07/2019 AccorHotels review
« Dissatisfied and ripped off »

The room is not clean in details. found some sticky dirt on the carpet from a previous guests. There is no mini kitchen with at least a sink to wash cups for example! Bathroom door does not stay closed. need to be fixed. TV does not have children desired channels. Breakfast is not outstanding. it can compared to a 4 star hotel. I was asked to pay for something i didn't use. The chocolate in the mini bar. and when i denied they did not tool my word for it. How do you know if it wasn't the room keeper?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammad J., Thank you for taking the time to tell us about your experience at the Raffles Makkah Palace. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Raffles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Saif A. Couples - 15/07/2019 AccorHotels review
« Excellent »

One of the best hotel i have been

Our hotel has responded to the review
Our hotel has responded to the review

Dear Saif a., We very much appreciate your comments regarding your stay at the Raffles Makkah Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Raed A. Families - 15/07/2019 AccorHotels review

Excellent hotel Excellent female receptionist I forgot her name but she was superb

Our hotel has responded to the review
Our hotel has responded to the review

Dear Raed a., We very much appreciate your comments regarding your stay at the Raffles Makkah Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Anonymous Couples - 15/07/2019 AccorHotels review
« Mrs »

Perfect and the service was Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Najwa B., We very much appreciate your comments regarding your stay at the Raffles Makkah Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Kamil Families - 11/07/2019 AccorHotels review
« Very good except for the food quality. »

Very good except for the food quality. The open buffet restaurant lunch food was cold.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kamil A., We very much appreciate your comments regarding your stay at the Raffles Makkah Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Khaled B. Families - 10/07/2019 AccorHotels review
« Excellent hotel »

I had a great time with my family

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khaled b., We very much appreciate your comments regarding your stay at the Raffles Makkah Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Anonymous Families - 04/07/2019 AccorHotels review
« Check in and out, unclean room »

Receptionist make you wait for check in and out while they are talking on the side at the hall until i went and asked them. the room not clean, sewers blocked and smelly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bashayer A., Thank you for taking the time to tell us about your experience at the Raffles Makkah Palace. please allow me to express my sincerest apologies. At Raffles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

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