Hotel - Fairmont Dubai
Fairmont Hotel Fairmont Hotel

Fairmont Dubai

4.4/5 3,843 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in your room (Paying)
  • Parking
    • Private outdoor parking
    • Valet parking
    • Well-lit parking
  • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Boutiques/shopping
    • Beauty salon
    • Hairdressing salon

Leisure and activities

  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Golf  (Nearby)
  • Beach and water sports
    • Jet skiing
    • Private beach (Nearby)
    • Sailing facilities
    • Snorkelling/Scuba diving center

Catering

  • 6 restaurant(s)
  • 4 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 20 meeting room(s)
  • Conventions hotel
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Hotel location

Your meetings and events

Our 33rd floor Executive Conference Centre offers close to 1,300 sq. meters of dedicated function space, including the Auditorium up to 200 guests, and 19 versatile rooms, most with natural daylight and stunning views of the city.The summit is a unique venue that can be transformed into a dining destination for your guests.It is located in the centre of the 33rd floor and boasts a high arched ceiling that allows the space to be flooded with natural light.

Fairmont Dubai Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
GULF 7 17 m2 2 m 15 0 6 0 0
GULF 9 18 m2 2 m 0 6 8 0 0
GULF 6 22 m2 2 m 15 0 6 0 0
GULF 8 33 m2 2 m 0 0 10 0 0
PALM 2 38 m2 2 m 45 14 16 25 30
PALM 10 43 m2 2 m 28 12 10 20 24
GULF 2 48 m2 2 m 35 14 12 24 30
PALM 8 49 m2 2 m 30 12 10 20 30
PALM 9 54 m2 2 m 40 12 10 24 40
PALM 3 56 m2 2 m 40 20 10 30 50
PALM 5 56 m2 2 m 40 20 10 30 50
PALM 7 57 m2 2 m 40 16 10 24 40
GULF 3 63 m2 2 m 42 15 16 30 32
PALM 4 67 m2 2 m 60 20 16 30 50
PALM 1 79 m2 2 m 45 20 16 24 40
GULF 1 82 m2 2 m 0 0 0 0 0
PALM 6 135 m2 2 m 60 20 20 40 60
GULF 5 136 m2 2 m 70 25 20 50 60
SUMMIT 144 m2 7 m 0 0 0 0 90
GULF AUDITORIUM 154 m2 2 m 200 40 35 120 120

Our rooms

Classical elegance and contemporary decor are reflected throughout the 394 guestrooms and suites - combining timeless style with generous comfort.Polished granite floors and soft luxurious fabrics are united to create a soothing atmosphere - complemented by stunning panoramic views of the city.

  • 394 rooms
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • WIFI in your room
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

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4.4/5 AccorHotels Rating 3,843 reviews

Our guest reviews for
Fairmont Dubai

100% genuine reviews from our guests

Find out more
Azza D. Business - 07/10/2019 AccorHotels review
« Nice Stay »

in general the overall stay was very good, the only issue I can highlight was the checkin process, we arrived around 10 pm and there was only 1 staff handling the front desk for at least 20 min, until another staff came to assist, and the process was slow . the rest of our stay is to remember, very nice room, confirtable beds and pillows, nice pools.

Jim Couples - 06/10/2019 AccorHotels review
« Dubai Gold »

Extremely pleasant stay in a very comfortable room. Facilities (pools, gym and restaurants) were excellent. Staff were very friendly and made sure our needs were being met. The hotel is located close to the metro train line and therefore makes shopping and getting around Dubai extremely easy. Definitely will stay at the Fairmont on my next visit to Dubai.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Greetings from Fairmont Dubai! Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairmont Dubai. We very much appreciate your comments regarding your recent stay at Fairmont Dubai, I will share your wonderful comment with the entire Team. I am also glad knowing that our colleagues took care of you and contributed into making your stay memorable. Dear Mr. S., our team takes great pride in delivering extraordinary guest experiences, and your feedback is very important to us. If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor, the team will be so happy to see your feedback which will motivate them to deliver heartwarming services to all of our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tanja Rodniem Duty Manager Fairmont Dubai

Martin. Couples - 06/10/2019 AccorHotels review
« One night stay at Fairmount Dubai »

Single night stay while transferring to our flight home. Good no hassle stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., Greetings from Fairmont Dubai! Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairmont Dubai. We very much appreciate your comments regarding your recent stay at Fairmont Dubai, I will share your wonderful comment with the entire Team. Dear Mr. L., our team takes great pride in delivering extraordinary guest experiences, and your feedback is very important to us. If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor, the team will be so happy to see your feedback which will motivate them to deliver heartwarming services to all of our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tanja Rodniem Duty Manager Fairmont Dubai

Sarajane R. Families - 04/10/2019 AccorHotels review
« Excellent service at all times »

Friendly professional service especially from Mariam Franklin and Charlie at Fairmont gold service made my family and I feel so special. Their attention to detail knowing their guest needs is fantastic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. R., Greetings from Fairmont Dubai! Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairmont Dubai. We very much appreciate your comments regarding your recent stay at Fairmont Dubai, I will share your wonderful comment with the entire Team. I am also glad knowing that our colleagues Mariam Franklin and Charlie at the Fairmont Gold Lounge took care of you and contributed into making your stay memorable. Dear Ms. R., our team takes great pride in delivering extraordinary guest experiences, and your feedback is very important to us. If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor, the team will be so happy to see your feedback which will motivate them to deliver heartwarming services to all of our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tanja Rodniem Duty Manager Fairmont Dubai

Abdallah M. Business - 04/10/2019 AccorHotels review
« Expected service »

Team is organized and experienced. all were helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Greetings from Fairmont Dubai! Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairmont Dubai. We very much appreciate your positive comments regarding your recent stay at Fairmont Dubai, I will share your wonderful comment with the entire Team. We saw that you rated your overall satisfaction an “70", please accept our apology for not meeting some of your expectations during your stay. As we strive to deliver a flawless guest experience, may we ask you to share what could have make your experience worth a "90" or "100"? Whenever you have a moment, feel free to contact me directly so that we can continue to improve our hotel operations. Looking forward to hearing from you. With our best wishes. Sincerely, Tanja Rodniem Duty Manager Fairmont Dubai

Attul L. Business - 04/10/2019 AccorHotels review
« busy stay with 2 checkouts in 6 days »

checked in on thursday early morning with the hotel full the staffs made it possible for me to have early check in and have room to rest.upgraded to my favorite room 23 series . didn't use any other facilities much as always out of hotel travelling. room service was as expected service with a smile. all the staffs made my stay very comfortable and enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. l., Greetings from Fairmont Dubai! Thank you for your loyalty and for taking the time to once again complete the Guest Satisfaction Survey in regards to your recent stay at the Fairmont Dubai. We very much appreciate your comments regarding your recent stay at Fairmont Dubai, I will share your wonderful comment with the entire Team. I am also glad knowing that our colleagues from the Front Desk managed to give you your preferred room with 23 series. I am delighted to hear that the entire Team took amazing care of you and again gave you a "home away from home" feeling. Dear Mr. l., our team takes great pride in delivering extraordinary guest experiences, and your feedback is very important to us. If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor, the team will be so happy to see your feedback which will motivate them to deliver heartwarming services to all of our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tanja Rodniem Duty Manager Fairmont Dubai

L. S. P. Friends - 03/10/2019 AccorHotels review
« Staffs are very helpful and always there to assist regardless if we need any assistance »

All I can comment is hotel service provided by hotel employees is the best I ever experiences. Keep up the service standard is the best way to have guests back

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., Greetings from Fairmont Dubai! Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairmont Dubai. We very much appreciate your comments regarding your recent stay at Fairmont Dubai, I will share your wonderful comment with the entire Team. I am also glad knowing that our colleagues took care of you and contributed into making your stay memorable. Dear Mr. L., our team takes great pride in delivering extraordinary guest experiences, and your feedback is very important to us. If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor, the team will be so happy to see your feedback which will motivate them to deliver heartwarming services to all of our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tanja Rodniem Duty Manager Fairmont Dubai

Anonymous Couples - 03/10/2019 AccorHotels review
« Great location »

Staff couldn’t be more helpful. Easy check in and check out. Angela at reception was amazing at her job and made to feel very welcome so big thanks to her as she is a credit to your company !

Jenny Couples - 03/10/2019 AccorHotels review
« Fantastic hotel, lots of restaurants and great staff »

Can’t fault our stay other than the rooms are a little dated. Loved the spa experience and the breakfast options are delicious and plentiful. From the time we arrived till when we left the staff were all incredibly helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. M., Greetings from Fairmont Dubai! Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairmont Dubai. We very much appreciate your comments regarding your recent stay at Fairmont Dubai, I will share your wonderful comment with the entire Team. I am also glad knowing that our colleagues took care of you and contributed into making your stay memorable. Dear Ms. M., our team takes great pride in delivering extraordinary guest experiences, and your feedback is very important to us. If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor, the team will be so happy to see your feedback which will motivate them to deliver heartwarming services to all of our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tanja Rodniem Duty Manager Fairmont Dubai

Razik Business - 03/10/2019 AccorHotels review
« Not exciting stay »

The overall stay was average, except the meetings we had in the 33 floor where everything was good, if I have to rate the other services, I would say that you upgrade the following: - poor menu for diner - Poor noise isolation in the rooms. - The hotel is opened for several externals (Night club) who are disturbing the business clients or visitors. Thanks

Anonymous Business - 03/10/2019 AccorHotels review
« Miss »

The service was excellent. The room was very smelly.

Mr C. M. Families - 03/10/2019 AccorHotels review
« Amazing staff and a wonderful relaxed stay. »

From the moment we arrived to the day we checked out the hotel was excellent and the staff brilliant. Stephanie at reception is a absolute credit to your business and they way she looked after us was amazing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Greetings from Fairmont Dubai! Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairmont Dubai. We very much appreciate your comments regarding your recent stay at Fairmont Dubai, I will share your wonderful comment with the entire Team. I am also glad knowing that our Front Office Manager Stephanie took care of you and contributed into making your stay memorable. Dear Mr. M., our team takes great pride in delivering extraordinary guest experiences, and your feedback is very important to us. If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor, the team will be so happy to see your feedback which will motivate them to deliver heartwarming services to all of our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tanja Rodniem Duty Manager Fairmont Dubai

Bader B. Business - 03/10/2019 AccorHotels review
« Lovely professional staff, terrible fitting/furniture »

The staff was lovely! Restaurants were diverse. Furniture and fitting was not on par of the brand. Also elevator was being serviced during weekend which was very inconvenient considering the height of the building.

Fereydon M. Business - 03/10/2019 AccorHotels review
« Excellent »

All was great, however I needed to extend my trip for another week but, unfortunately the rate offered was extremely high ! Nevertheless Fairmont is the place I stay at in Dubai and, will surely be seeing you all on the next trip.

Andre B. Friends - 03/10/2019 AccorHotels review
« Mr »

Extremely great

Emil Business - 03/10/2019 AccorHotels review

Would have been OK if the staff was able to address the shower issue that lasted for two days

Samuel Solo - 02/10/2019 AccorHotels review
« bof »

very unwelcoming reception, four of us waiting, two people at the concierge side with nobody in front of them, just busy typing something. it looked like the guy doing my check in was rushing to get past me, and my questions bothered him. i asked about breakfast , and he said brusquely that it was not included in my rate. he forgot about the welcome drink. and the key he gave me wasn't working for the lift. i had to come back to the reception desk. the second guy was more friendly underwhelming breakfast, same selection as everywhere, so so croissants (i easily find better, buttery ones near home) overlooked details in the room in the bathroom, broken tile that let see a hole in the wall in the shower, stagnating puddle of water

Andrew G. Solo - 01/10/2019 AccorHotels review
« Fairmont Gold is priceless »

The hotel is nice although a little dated and I find the policy of closing one pool to open the other a little odd - in that heat, not everyone wants to lie/swim in the sun and to have the choice of lying/swimming in the shade would be welcomed. However, any faults are more than made up by the service offered in Fairmont Gold - the staff are amazing while the breakfast and canapés are delicious. I would happily stay at this hotel again based purely on the Fairmont Gold experience!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., Greetings from Fairmont Dubai! Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairmont Dubai. We very much appreciate your comments regarding your recent stay at Fairmont Dubai, I will share your wonderful comment with the entire Team. I am also glad knowing that our colleagues from the Fairmont Gold Lounge took care of you and contributed into making your stay memorable. Dear Mr. G., our team takes great pride in delivering extraordinary guest experiences, and your feedback is very important to us. If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor, the team will be so happy to see your feedback which will motivate them to deliver heartwarming services to all of our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tanja Rodniem Duty Manager Fairmont Dubai

Lamia A. Friends - 01/10/2019 AccorHotels review
« Not satisfied »

I was staying for 3 nights. One the first night after I have checked-in and waited 40min for my luggage to reach my room. I have found the bedsheet had a stain and the bathroom had hair. I have complained on how come I have checked-in and the room should have been clean. The housekeeping manager came and saw it, appolgized, then I left and they have sent someone to clean the room. On the same night I had my friend staying over and have called the housekeeping to send a vanity kit to the room. Vanity kit is the kit that has cotten pads, ear swabs, etc. And the housekeeping informed me that It would cost 95AED. This is unacceptable as this is complimantary in every hotel even 4-star hotels. I was emberresed by my friends and when you told the housekeeping that it is unacceptable and we only wanted the cotten pads he sent only the cotten pads for free. The day after when I went to take a shower the shower was leaking, went to take it in the bath and the shower head in the bath doesn’t work. I have complained and sent to another room. Usually 5-start hotels provide a better service to the customer and make it a better experince if there’s an issue faced. But I was only moved into a slightly bigger room, not a full upgrade, and was emberresed by my friend for choosing a poorly service and hygiene hotel. The only reason why I haven’t refunded the next night and stayed in another hotel is because I booked a pre-paid offer. As fairmont is an international chain and a luxury 5-star hotel and had some of the famous fine-dining resturant such as bagatelle and Opa. The outcome recived was not even close to half of what I expected. I will not redo my experince to stay in a Fairmont hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Greetings from the Fairmont Dubai! First of all I would like to thank you for choosing our hotel on your recent visit to Dubai and for taking yourself the time to share your impressions. Please allow me to extend my most sincere apologies for falling short, on this occasion of our goal of providing the upmost luxury hotel experience. I therefore truly regret that we have not been able to meet your and our high expectations as a 5star Hotel and please accept our honest apologize. I can assure you that we are taking your feedback very seriously and your valid evaluation has been brought to the attention of the Management to reiterate the importance of providing our valued guest the ultimate experience which Fairmont Dubai is known for. To this extend I would also like to share that we have taken immediate action to ensure we will be able to provide a error free experience on your next stay. After receiving your feedback your room has been immediately blocked to ensure the appropriate actions have been taken. Please also let me confirm that you have indeed received a full upgrade to the next room category as our team aimed at regaining your trust. With your acceptance I would like to extend a complimentary upgrade to one of our largest suites on your next visit to Fairmont Dubai, as the entire Fairmont Dubai team and I look very much forward to showcase the Fairmont spirit to serve. Dear Mr. A., thank you once again for bringing your feedback to our attention and we hope to have an opportunity to meet you in person. With best wishes. Kind regards, Matei Director of Operations, Front Office Fairmont Dubai Ma…

Raghavendra Couples - 01/10/2019 AccorHotels review
« very comfortable »

very comfortable room. extremely supportive staff. got to see Sheikh Zayed Road and the buzz from window. just that the bath tub in the room was not upto the expectation.

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