Hotel - Fairmont The Palm
Fairmont Hotel Fairmont Hotel

Fairmont The Palm

4.6/5 6,409 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

Business services

See all services

Beach enhancements are taking place on the trunk of Palm Island with a plan for new boardwalk and dining concepts. Fairmont The Palm hotel will continue to operate as normal with access to the beach, resort leisure facilities and landscaped gardens.

Hotel location

Your meetings and events

Fairmont The Palm Dubai features a meeting facility covering over 3000 square metres that can host a range of events from corporate meetings press conferences incentive.And team building activities to outdoor receptions, weddings and bespoke social events.Eight versatile rooms almost all flooded with natural light include a ballroom that can accommodate upwards to 700 guests and outdoor venues including a courtyard and sea facing terraces all with comprehensive audio visual technology.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SEA VIEW GARDEN 0 m2 0 m 0 0 0 0 230
GULF 5 55 m2 2 m 36 18 18 18 20
GULF 2 58 m2 2 m 42 24 18 24 30
THE BOARDROOM 58 m2 2 m 0 0 14 0 0
GULF 1 64 m2 2 m 42 24 18 24 30
GULF 3 64 m2 2 m 42 24 18 24 30
GULF 4 64 m2 2 m 42 24 18 24 30
CRESCENT 1 110 m2 2 m 60 27 20 36 60
CRESCENT 2 115 m2 2 m 60 27 20 36 60
CRESCENT PRE-FUNCTION AREA 167 m2 0 m 0 0 0 0 0
PALM BALLROOM PRE-FUNCTION AREA 188 m2 0 m 0 0 0 0 0
CRESCENT 225 m2 2 m 180 54 36 72 180
PALM BALLROOM A 288 m2 5 m 250 50 40 116 200
PALM BALLROOM B 293 m2 5 m 250 50 40 116 200
PALM BALLROOM 581 m2 5 m 500 0 0 285 400
PALM COURTYARD 749 m2 0 m 0 0 0 0 240
    • WIFI access
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Luxury with an Arabian accent is the hallmark of a stay in any one of our 381 stylish and contemporary guest rooms and suites with tailor-made accommodation options for romantic getaways through to family vacations.

  • 391 rooms
  • Extra bed in room for adult
    • 110/120 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Opening windows
    • Work desk in all rooms
    • Video games on TV in room
    • Phone with 2 handsets in room
    • Telephone
    • WIFI in your room
    • Direct dial telephone
    • High speed transmission line
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars
4.6/5 AccorHotels Rating 6,409 reviews

Our guest reviews for
Fairmont The Palm

100% genuine reviews from our guests

Find out more
Nigel A. Families - 11/11/2019 Confirmed reviews AccorHotels
« Sublime throughout »

From the moment of arrival to departure, nothing could be faulted. Staff were of the highest level and were keen to go the extra mile offering excellent customer service at all times. Facilities beautiful, clean, and of the highest standard. Food and beverage outlets I felt were disappointing previously, but now hugely improved. Would fully recommend and will certainly return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nigel A., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

Nicola Families - 10/11/2019 Confirmed reviews AccorHotels
« Excellent »

First trip to Dubai & the hotel delivered.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicola F., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

K S. Families - 09/11/2019 Confirmed reviews AccorHotels
« Mrs Karen S. »

Perfect from beginning to end. We had the half board option this year and found the food to be much superior to what we had at our one extra Night at the Atlantis. The quality, presentation and attention to detail in Flow Kitchen was perfect , morning and night. We had a beautiful bedroom and our daughters just loved the pool and beach areas. We will definitely return for a 3rd visit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karen S., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor or a travel review site of your choice through the below link: <a href=&quot;https://www.tripadvisor.ca/UserReviewEdit-g295424-d37…-a_placetype.10023-ehttp:__2F____2F__www__2E__tripadvisor__2E__ca__2F__Hotel__5F__Review__2D__g295424__2D__d37…__2D__Reviews__2D__or10__2D__Fairmont__5F__The__5F__Palm__2D__Dubai__5F__Emirate__5F__of__5F__Dubai__2E__html-Fairmont_The_Palm-Dubai_Emirate_of_Dubai.html&quot;>Trip Advisor</a> Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

Anonymous Families - 08/11/2019 Confirmed reviews AccorHotels
« Superb »

Excellent facilities , staff and food . Only disappointment is that children are not allowed in the sports bar and so had to find an alternative to watch the rugby World Cup final .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lindsey E., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor or a travel review site of your choice through the below link: <a href=&quot;https://www.tripadvisor.ca/UserReviewEdit-g295424-d37…-a_placetype.10023-ehttp:__2F____2F__www__2E__tripadvisor__2E__ca__2F__Hotel__5F__Review__2D__g295424__2D__d37…__2D__Reviews__2D__or10__2D__Fairmont__5F__The__5F__Palm__2D__Dubai__5F__Emirate__5F__of__5F__Dubai__2E__html-Fairmont_The_Palm-Dubai_Emirate_of_Dubai.html&quot;>Trip Advisor</a> Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

Richard W. Families - 07/11/2019 Confirmed reviews AccorHotels
« Winter Break away »

The hotel was great, food was excellent but the nearby construction was a little disappointing. There were a couple of things that detracted from an otherwise excellent break and could be easily modified for a complete experience. Consider changing the adult pool (over 18) to a quiet pool concept. Consider a sports TV outside of an over 18 bar for families that want to watch sports, enforce the policy on the beach as lots of beds blocked with towels and no people often for more than 5 hours. Consider allowing under 14 into the gym under supervision. Booked through Emirates Holidays but unable to avail of Accor points for the trip which was a surprise.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., Thank you for taking the time to tell us about your experience at the Fairmont The Palm. While we are glad to see you enjoyed your stay overall, we are saddened to hear that your experience did not meet your expectations completely; please allow me to express my sincerest apologies for that. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address multiple concerns you had with our Senior Management in regards to the construction disturbance, age limitation in the gym, pool & sport bar and sun lounger usage. Moreover, in regards to Accor points, the stay should be booked with eligible booking channels. However, Emirates Holiday which in your case booked through Dnata. That is a Travel Agency and unfortunately it is not an eligible channel for you to avail the points. However, for future should you consider making reservation directly with us, you will be able to avail your points and we will be more than happy to assist you. In addition, we appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, UMUT AKTU ASSISTANT MANAGER, GUEST RELATIONS

Luiza D. S. R. Couples - 07/11/2019 Confirmed reviews AccorHotels
« Pleasant stay with extra helpful staff »

The staff was super polite and helpful with all our requests. The front lobby seemed a bit confusing (requests for us to go to several desks to clear some questions about leaving luggage or even organizing tours / renting cars). The food at breakfast was great!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luiza R., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

Steve C. Families - 07/11/2019 Confirmed reviews AccorHotels
« Half-Term Break »

The hotel was great and the staff were very friendly and helpful so an overall great experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen C., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor or a travel review site of your choice through the below link: <a href=&quot;https://www.tripadvisor.ca/UserReviewEdit-g295424-d37…-a_placetype.10023-ehttp:__2F____2F__www__2E__tripadvisor__2E__ca__2F__Hotel__5F__Review__2D__g295424__2D__d37…__2D__Reviews__2D__or10__2D__Fairmont__5F__The__5F__Palm__2D__Dubai__5F__Emirate__5F__of__5F__Dubai__2E__html-Fairmont_The_Palm-Dubai_Emirate_of_Dubai.html&quot;>Trip Advisor</a> Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

Cheryl M. Families - 07/11/2019 Confirmed reviews AccorHotels
« Fabulous week »

Stay was lovely SeanBerry did a great job with our rooms We dined at flow restaurant which was great every night . The sous chef can’t remember his name did the best omelettes. Our mattresses could have been more comfortable. They were soft and lumpy. The only way to improve a family experience would be to have an indoor space for children to play with their parents. Our kids weren’t keen on staying at kids club. This meant there was no area to take them out of the sun for them to play.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter m., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

Andrew H. Families - 06/11/2019 Confirmed reviews AccorHotels
« The perfect holiday »

Fairmont the palm is a beautiful hotel in a fabulous location. Fairmont Gold was certainly worth the upgrade. The food is great. The staff are some of the nicest people you will ever meet. The pools & beach were exceptional. A big shoutout to Jeffrey, Nadeesha & Siva who went the extra mile as regards courtesy. This was one of the best holidays I have ever had.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew Philip H., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

Emma K. Families - 05/11/2019 Confirmed reviews AccorHotels
« Fantastic stay »

We thoroughly enjoyed every minute of our stay. From the minute we arrived all the staff were extremely friendly and helpful. (Especially lovely Irish Daniel on reception!) The rooms were great and despite our request for adjoining rooms not being possible Daniel did his best to get us rooms as close as possible. The three restaurants we ate in were all first class, and the buffet breakfast was amazing!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kevin K., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor or a travel review site of your choice through the below link: <a href=&quot;https://www.tripadvisor.ca/UserReviewEdit-g295424-d37…-a_placetype.10023-ehttp:__2F____2F__www__2E__tripadvisor__2E__ca__2F__Hotel__5F__Review__2D__g295424__2D__d37…__2D__Reviews__2D__or10__2D__Fairmont__5F__The__5F__Palm__2D__Dubai__5F__Emirate__5F__of__5F__Dubai__2E__html-Fairmont_The_Palm-Dubai_Emirate_of_Dubai.html&quot;>Trip Advisor</a> Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

Fraser Families - 05/11/2019 Confirmed reviews AccorHotels
« Dubai Oct hols stay »

Hotel was great. Staff very helpful and friendly. Room was amazing as we were offers an upgrade. Kids loved the facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fraser C., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor or a travel review site of your choice through the below link: <a href=&quot;https://www.tripadvisor.ca/UserReviewEdit-g295424-d37…-a_placetype.10023-ehttp:__2F____2F__www__2E__tripadvisor__2E__ca__2F__Hotel__5F__Review__2D__g295424__2D__d37…__2D__Reviews__2D__or10__2D__Fairmont__5F__The__5F__Palm__2D__Dubai__5F__Emirate__5F__of__5F__Dubai__2E__html-Fairmont_The_Palm-Dubai_Emirate_of_Dubai.html&quot;>Trip Advisor</a> Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

Simon G. Families - 04/11/2019 Confirmed reviews AccorHotels
« Very friendly service »

A very nice stay. It was just a shame that the family pool area was very cramped with the work still going on. The food and service were excellent generally

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simon G., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. While we are happy to know that you appreciated our hotel and our facilities, we sincerely regret to note of your disappointment on the on-going construction at the beach of the hotel. We understand that this may have caused disturbance which unfortunately is beyond our control. We have all the necessary measures in place to provide our usual high standard level of service to minimize the impact of the surroundings. We hope that the experience made will not withhold you from returning to the hotel as we already looking forward to welcome you back with us in the near future. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

U. Couples - 04/11/2019 Confirmed reviews AccorHotels
« Good »

It was a nice hotel. Room was very clean. Great view of the beach and skyline. Staff was very attentive to our needs. We had an issue with the water temperature in the shower and it was promptly fixed as soon as we told the front desk. I wish the food offerings were more in line with the eastern cultures within dubai as opposed to more &quot;western&quot; options. Steakhouse was amazing. I also wish the guests were more respectful of the local culture, although I don't know what the hotel could do about that.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammed U., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

Elaine W. Families - 04/11/2019 Confirmed reviews AccorHotels
« Outstanding hotel and service »

We stayed at the Fairmont for six nights in October as a family of four and I must say this hotel is outstanding. We upgraded to the gold lounge and it was a great decision, the service was the best ever. All the staff are brilliant, a big thank you to Siva, Jhoon, Aggray, Christine, Nadreeta and all the team, you really did make our stay fabulous. The reception staff were so very helpful, nothing was too much for them. Overall I would definitely recommend this hotel, not only was the service outstanding, the food was brilliant, we tried all of the restaurants as well as the buffet and all were lovely. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elaine W., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

Martijn C. Couples - 04/11/2019 Confirmed reviews AccorHotels
« It was one of the best hotel-experiences I had so far. »

The experience was very good, almost excellent. However, I like the hotel management to pay attention to dress codes during breakfast. Ofcourse, I know the world is changing and people think more about themselves. Bur in such an exclusive hotel, I would expect less ordinary people in such a nice hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martijn C., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

Gaurav Couples - 01/11/2019 Confirmed reviews AccorHotels
« Great hotel, excellent facilities on The Palm »

Very pleasant stay, great pool, private beach and breakfast. Staff were very helpful and accommodating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gaurav S., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor or a travel review site of your choice through the below link: <a href=&quot;https://www.tripadvisor.ca/UserReviewEdit-g295424-d37…-a_placetype.10023-ehttp:__2F____2F__www__2E__tripadvisor__2E__ca__2F__Hotel__5F__Review__2D__g295424__2D__d37…__2D__Reviews__2D__or10__2D__Fairmont__5F__The__5F__Palm__2D__Dubai__5F__Emirate__5F__of__5F__Dubai__2E__html-Fairmont_The_Palm-Dubai_Emirate_of_Dubai.html&quot;>Trip Advisor</a> Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

M Families - 01/11/2019 Confirmed reviews AccorHotels
« Very nice hotel great restaurants »

We have been coming to Dubai for 17 years and only going to jumeirah hotels. I enjoyed the Fairmont the restaurants the pools but the service does not compare to jumeirah hotels

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. C., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We also thank you as you have given us the possibility on taking our services to a next level in regards to the speed of internet and the quality of the bathroom amenities. We hope to welcome you back in the near future and extend our warm hospitality to you again if you would give us another chance. Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, UMUT AKTU ASSISTANT MANAGER, GUEST RELATIONS

Anil J. Families - 01/11/2019 Confirmed reviews AccorHotels
« Great accommodation »

Friendly service, great accommodation and location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anil Austen J., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. If time permits, we would really appreciate your comments and rating of our hotel and services on Trip Advisor or a travel review site of your choice through the below link: <a href=&quot;https://www.tripadvisor.ca/UserReviewEdit-g295424-d37…-a_placetype.10023-ehttp:__2F____2F__www__2E__tripadvisor__2E__ca__2F__Hotel__5F__Review__2D__g295424__2D__d37…__2D__Reviews__2D__or10__2D__Fairmont__5F__The__5F__Palm__2D__Dubai__5F__Emirate__5F__of__5F__Dubai__2E__html-Fairmont_The_Palm-Dubai_Emirate_of_Dubai.html&quot;>Trip Advisor</a> Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

Jodie H. Families - 01/11/2019 Confirmed reviews AccorHotels
« Very well looked after »

From walking into the hotel through to the end we felt we was very well looked after by the staff. We have stayed in Dubai quite a few times over the past 4 years and this, by far has been our best experience so thank you. We can't wait to come back! I have a friend who is an Abta/Atol travel agent and i have highly recommended this hotel to him

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jodie H., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

Kathleen F. Families - 01/11/2019 Confirmed reviews AccorHotels
« Ms »

I felt very relaxed at the Fairmont Every thing you asked for was done with ease and the service was very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kathleen F., Greetings from Fairmont The Palm, and we hope you had a safe and pleasant journey home. First may we thank you for selecting Fairmont The Palm as your chosen holiday destination, and for taking the time to fill in the online survey about your recent stay. It is only through guest feedback we are able to improve on our services, and the complimentary feedback you have provided has been shared with the senior leaders of the hotel, and has been cascaded to the relevant teams and colleagues. Your feedback is invaluable and we appreciate the time you have taken to write this, and it will definitely act as further encouragement to our teams to deliver on our service promise with a smile. We hope to welcome you back in the near future and extend our warm hospitality to you again. Should I be of any assistance in the future, please do not hesitate to contact me personally. Warm regards, PEDRO GOMES MANAGER, GUEST RELATIONS

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