Hotel - Fairmont Mara Safari Club
Fairmont Hotel Fairmont Hotel

Fairmont Mara Safari Club

4.8/5 326 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 10h00

Services and practical information

Paying
  • WIFI at the hotel
  • Private outdoor parking
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Concierge

Leisure and activities

  • Pool
  • Massage

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 2 meeting room(s)
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Hotel location

Your meetings and events

Fairmont Mara Safari Club Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CONFERENCE TENT 0 m2 4 m 90 36 20 30 36
GRAND BALLROOM 507 m2 0 m 0 0 0 0 0

Our rooms

  • 51 rooms

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.8/5 AccorHotels Rating 326 reviews

Our guest reviews for
Fairmont Mara Safari Club

100% genuine reviews from our guests

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Anonymous Friends - 09/08/2019 AccorHotels review
« An amazing wonderful experience »

I love staying at Mara Fairmont. Staff call me by name and service is excellent!

Nata Friends - 01/08/2019 AccorHotels review
« Great »

Loved it!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nata, Thank you for taking the time to share with us your experiences following your recent stay at Fairmont Mara Safari Club. We are delighted to read that you enjoyed your stay with us and very much look forward to warmly welcoming you again in the near future. Yours sincerely, Stephen Keriga | Rooms Division Manager

Beverley H. Friends - 31/07/2019 AccorHotels review

Rooms were amazing staff were perfect location was incredible

Our hotel has responded to the review
Our hotel has responded to the review

Dear Beverley, We very much appreciate your feedback regarding your stay at the Fairmont Mara Safari Club. It was a great honour hosting you and we happy read that you enjoyed among others; staying in our tents, location and the engaging services from our Heartists. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again in the near future. Sincerely, Stephen Keriga | Rooms Division Manager

Don D. Families - 28/07/2019 AccorHotels review
« This was the highlight of our East African safari experience »

Great service from all lodge staff especially our lead wait staff Dennis. Our safari experience was unbelievable in terms of the number and diversity of animals. We were very surprised at how close we could get to the animals. Anthony was the best safari guide of our entire trip - a real pro!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Don, We very much appreciate your feedback following your stay at the Fairmont Mara Safari Club. We are delighted to read this was the highlight of your East African safari experience and you enjoyed among others the game drives with Anthony and the great service from Dennis who was your server. Thank you again for sharing your experience and we look forward to welcoming you back in the not too distant future. Sincerely, Stephen Keriga | Rooms Division Manager

Ellie L. Families - 18/07/2019 AccorHotels review
« Unreal! Best experience of my life! »

The customer service was faultless, they were friendly and so kind and really went out their way for my whole family! They even made mum a fake birthday and presented it to us dancing and singing because mum made a comment at how wonderfully they did it for someone else! The scenery was beautiful and the accommodation with very comfy beds and hot water bottles every evening! And waking up wasn’t too bad either considering we got a tea and biscuits as our wake up call! The food was delicious and service very quick! Lekoko was our driver and showed us some incredible sights, he showed incredible knowledge and passion for the wildlife around him, not to mention his talent at spotting the invisible!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ellie, We appreciate you taking the time to share with us your feedback regarding your stay at the Fairmont Mara Safari Club. The team and I are delighted to read that you enjoyed the game drives, wake up call with a hot beverage, our culinary offers and the engaging services form our colleagues. It is always a pleasure to note that our team provided memorable services and we happy to share your kind compliments with them more especially Lekoko. Once again thank you for sharing your experience, and we hope we will have another opportunity to host you again in the near future. Regards, Stephen Keriga | Rooms Division Manager

Tim Z. Families - 17/07/2019 AccorHotels review
« Subtle Luxury and Service that Exceeds Expectations »

Amazing. Stephen runs and incredible place. Chef Paul creates culinary delights and our guide Jeremiah is an irreplaceable asset to the Fairmont.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tim, We appreciate you taking the time to share with us your experiences following your recent stay at Fairmont Mara Safari Club. We are delighted that you had a memorable stay and our services exceed your expectations. Thank you for complimenting our team members by name, as we are now able to reach out to them and share your compliments. Once more we thank you for sharing your experience and we look forward to welcoming you back soon. Sincerely, Stephen Keriga | Rooms Division Manager

Steve Families - 13/07/2019 AccorHotels review
« Fantastic Hotel »

I stayed with my wife and teenage girls. The hotel is lovely, the tents are comfortable and attractively decorated inside. From the tents you can look directly down into the Mara River - and see the many hippo's below. The food is good, and the public areas have a really nice atmosphere. Above all, the staff are friendly and engaging - and they do everything they can to make sure the stay is enjoyable. Service is fantastic. The only disappointment was we couldn't change money at the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steve, We very much appreciate your feedback regarding your stay at the Fairmont Mara Safari Club. It was a pleasure hosting you and the family. We are delighted to read that you enjoyed among others; staying in our tents overlooking the Mara river, culinary offers and the engaging services from our heartists. We have taken note of your concern regarding foreign exchange and rest assured that we have taken the appropriate measures to address this service gap. Thank you again for sharing your experience, and we look forward to welcoming you back soon. Sincerely, Stephen Keriga | Rooms Division Manager

Josh C. Friends - 10/07/2019 AccorHotels review
« The most relaxed I have been in years. The Fairmont Mara Safaris Club left me feeling connected to nature and refreshed! »

Top notch experience. Everything was well done... from the living quarters to the lodge to the safaris to the food to the staff it was perfect. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Josh C., We very much appreciate your feedback regarding your stay at the Fairmont Mara Safari Club. We are delighted to read that you enjoyed our top notch services, game drives and culinary offers. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephen Keriga | Rooms Division Manager.

Tallman73 Families - 08/07/2019 AccorHotels review
« Wow »

Very amazing. Safari, Food, Service, Accommodation!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tallman73, We very much appreciate you taking the time to share with us your feedback following your stay at the Fairmont Mara Safari Club. We are delighted to read that you enjoyed among other; the amazing safaris, culinary offers, engaging services from our colleagues and our accommodation facilities. Thank you again for sharing your experience, and we look forward to welcoming you back in the not too distant future. Sincerely, Stephen Keriga | Rooms Division Manager.

Siham Friends - 04/07/2019 AccorHotels review
« Unforgettable »

Everything was very well organized and the staff very nice and professional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Siham, We very much appreciate your feedback following your recent stay at The Fairmont Mara Safari Club. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again soon. Yours sincerely, Stephen Keriga | Rooms Division Manager

Anonymous Families - 29/06/2019 AccorHotels review
« Excellent.......couldn't have been better! »

We really enjoyed it! The game drives are great - love the wake-up coffee delivered to your door as you are awakened by the hippos outside your veranda!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jana, We very much appreciate your feedback regarding your recent stay at Fairmont Mara Safari Club. We are delighted to read that you had a memorable stay and you enjoyed among other; the game drives and wake-up call with coffee. Thank you again for sharing your experience and we look forward to warmly welcoming you again in the near future. Sincerely, Stephen Keriga | Rooms Division Manager

Margaret M. Couples - 15/06/2019 AccorHotels review

It was a great experience but we would like to suggest if there are more meal options. Also, include in the guest briefing not to talk too loud or make some noise. The tents are not of course sound proof and sounds are easily heard. The fairmont staff are all great from the time we arrive up,to the time we were leaving. Our guide, John was great and Joshua who was looking after our tent and John from the restaurant was very attentive to our needs as well. The place is clean and we also felt very safe.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Margaret, We very much appreciate you taking the time to share with us your feedback following your stay at the Fairmont Mara Safari Club. We are delighted to read that you had a great experience, enjoying among others; the game drives and the engaging services from our colleagues. We have noted your feedback regarding adding more meal options and noise from other tents. Please be assured that your suggestions will be taken into serious consideration and that they will help us to improve our services. Once again thank you for sharing your experience and we look forward to warmly welcoming you back in the near future. Sincerely, Stephen Keriga | Rooms Division Manager

George M. Couples - 12/06/2019 AccorHotels review
« Amazing location hotel, location and staff »

Breathtaking experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear George, First and foremost we would like to thank you for the praising review you shared following your recent visit to Fairmont Mara Safari Club. We are are delighted to read that we were able to match your expectations and you had a breathtaking experience. Again we thank you for this very kind review and we look forward to serving you again in the future. Regards, Stephen Keriga | Rooms Division Manager

Robyn Friends - 05/06/2019 AccorHotels review
« Another great time at Fairmont Mara with wonderful team there »

I am always greatly welcomed and even one of the staff remembered the daughters of my friends from 6 years ago. That greatly impressed us all! Food wonderful and chef even made my caramel creme at my request.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robyn, First of all we would like to express our sincerest gratitude for your trust and loyalty to fairmont Mara Safari Club for your holidays, it is indeed a great source of satisfaction to read that once again you had a pleasant stay with us. We thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Sincerely, Stephen Keriga | Rooms Division Manager

Catherine M. O. Couples - 03/06/2019 AccorHotels review
« Awesome! »

We really enjoyed the canvas tents: the river with the hippaditous The really loved then canvas tents; being along the Mara River with the hippos waking us up at 3-4 am and therefore not needing a wake up call! As well, our game driver Henry who was just THE BEST of THE BEST. So willing to go the extra mile for us. And finally the food was delicous and the service impeccable. Finally the grounds were gorgeous. What an experience!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bill, Thank you for taking the time to share with us your feedback following stay at Fairmont Mara Safari Club. We greatly value and appreciate your positive feedback and it will be my pleasure to share your kind compliments with our team more especially Henry. Your experiences will serve as an encouragement to all of our colleagues as we strive to provide the highest standards of service to our valued guests. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again in near future. Yours sincerely, Stephen Keriga | Rooms Division Manager

Jwg Friends - 31/05/2019 AccorHotels review
« Exceeded expectations »

The safari part of the trip was far more up close and satisfying then I could have imagined. Our driver Phillip was knowledgeable and knew where to go. He was a great guide. The accommodations were fun. Staying in a tent really added to the experience. The food was good. Only breakfast buffets when we were there, which were good. The other meals were good, but not always a selection that I would choose. Still, the food was well-prepared. The staff was polite and helpful. I hope to be able to take this trip again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeffrey, We very much appreciate your feedback following your stay at the Fairmont Mara Safari Club. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another memorable experience with us. Sincerely, Stephen Keriga | Rooms Division Manager

Jeff Friends - 30/05/2019 AccorHotels review
« A lifetime memory »

The accommodations were excellent and the game drives were a lifetime memory experience. I enjoyed every aspect of my stay. The meals were excellent, the staff was courteous and helpful and our driver was fun and engaging. We saw amazing animals and locations each time out and I am more than happy with the whole trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeff S., We very much appreciate you taking the time to share with us your feedback regarding your recent stay at the Fairmont Mara Safari Club. We are delighted that you enjoyed among others; our culinary offers, staying in our luxurious tents, great game viewing, and the engaging services from our Heartist. We are happy to have made your stay special and memorable and we anticipate with pleasure the opportunity to welcome you back here at the Fairmont Mara Safari Club. Kind regards, Stephen Keriga | Rooms Division Manager

Jatinder S. Friends - 26/05/2019 AccorHotels review

Totally great, but expensive

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jatinder, Thank you for taking the time to review us and we are delighted that you had a great stay. We look forward to welcoming you back in the not too distant future. Sincerely, Stephen Keriga | Rooms Division Manager

Abdi M. Families - 25/05/2019 AccorHotels review
« Mr »

Very comfortable, felt at home, good food, good people, good accommodation, good tour, good hotel environment and well kept compound with natural tress, birds, and other animals.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abdi, We very much appreciate you taking the time to share with us your feedback regarding your recent stay at the Fairmont Mara Safari Club. It is always a pleasure to receive positive feedback. We are delighted to read that you had a great seat and enjoyed among other; the culinary offers, the accommodation facilities and the engaging services from our colleagues. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously offer memorable experiences. Thank you again for sharing your experience, and we look forward to welcoming you back in the near future. Sincerely, Stephe Keriga | Rooms Division Manager

Michael M. Couples - 05/05/2019 AccorHotels review
« Best Experience in the Wild, Ever »

We had 3 days and two nights at the lodge. The Facility were excellent, the food was exceptional, and then there was the wildlife viewing that was organized by our guide, John, resulting in an amazing experience. The Fairmont facility on the river banks of the River Mara inside the Maasia Mara reserve is just exceptional. Please Go if the opportunity presents itself.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael, Thank you for taking the time to share with us your feedback following your stay at the Fairmont Mara Safari Club. We are delighted that you had a memorable stay with us and enjoyed among other, our culinary offerings, game drives and the facility upkeep. Once again thank you for sharing your experience, and we hope we will have another opportunity to host you again in the near future. Regards, Stephen Keriga | Rooms Division Manager

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