Hotel - Fairmont Mara Safari Club
Fairmont Hotel Fairmont Hotel

Fairmont Mara Safari Club

4.8/5 301 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 10h00

Services and practical information

Paying
  • WIFI at the hotel
  • Private outdoor parking
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Concierge

Leisure and activities

  • Pool
  • Massage

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 2 meeting room(s)
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Hotel location

Your meetings and events

Fairmont Mara Safari Club Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CONFERENCE TENT 0 m2 4 m 90 36 20 30 36
GRAND BALLROOM 507 m2 0 m 0 0 0 0 0

Our rooms

  • 51 rooms

Our restaurants and bars

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See all our restaurants and bars
4.8/5 AccorHotels Rating 301 reviews

Our guest reviews for
Fairmont Mara Safari Club

100% genuine reviews from our guests

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Michael M. Couples - 05/05/2019 AccorHotels certified review
« Best Experience in the Wild, Ever »

We had 3 days and two nights at the lodge. The Facility were excellent, the food was exceptional, and then there was the wildlife viewing that was organized by our guide, John, resulting in an amazing experience. The Fairmont facility on the river banks of the River Mara inside the Maasia Mara reserve is just exceptional. Please Go if the opportunity presents itself.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael, Thank you for taking the time to share with us your feedback following your stay at the Fairmont Mara Safari Club. We are delighted that you had a memorable stay with us and enjoyed among other, our culinary offerings, game drives and the facility upkeep. Once again thank you for sharing your experience, and we hope we will have another opportunity to host you again in the near future. Regards, Stephen Keriga | Rooms Division Manager

David Families - 30/04/2019 AccorHotels certified review

Our family of 5 had a magnificent time. We were all able to stay in one tent which was great. Jeremiah our safari driver was unbelievable. He was so incredibly knowledgeable about the Mara and animals and knew exactly where to go. We saw all of the big 5 in four game drives including a long drive deep in the Mara to find a pair of cheetahs and then an epic effort on our last drive to track down a beautiful leopard. Jeremiah was very sweet with our children and really provided beyond exceptional service. The lodge is lovely. The staff is very professional and detail orientated. Luxom was our waiter for every meal and that consistent excellent service was appreciated. We did the bush breakfast on our last morning after our game drive. It ended up just being our family there that morning so we had a private catered lavish breakfast on the bank of the Mara for just our family. It was an unforgettable moment for sure. We’ll be back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, We appreciate you taking the time to share with us your experiences regarding your recent stay at the Fairmont Mara Safari Club. We are delighted to note that you had a memorable stay and you enjoyed among others; the engaging services from our colleagues, game drives and the bush breakfast on the banks of the Mara River. It is always a great pleasure to receive such positive feedback and I am delighted to share your kind comments and compliments with all our colleagues more especially Jeremiah & Luxon who made your stay special. We looking forward to welcome you back in the near future. Sincerely, Stephen Keriga | Rooms Division Manager

Stephen C. Friends - 19/04/2019 AccorHotels certified review
« Everything was perfect. »

Perfect service from Dennis and Tony was a great guide

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen, We very much appreciate you taking the time to share with us your experiences following your stay at the Fairmont Mara Safari Club. We are delighted to read that you had a memorable experience and that everything was perfect. I will share your comments and kind compliments with our team more especially Dennis and Anthony. Thank you again for sharing your experience, and we hope to have another opportunity to host you again soon. Regards, Stephen Keriga | Rooms Division Manager

Anonymous Friends - 19/04/2019 AccorHotels certified review
« loved every minute »

The staff was excellent, Anthony our tour guide was so amazing, the location was a 10, the tents were super comfy, we really enjoyed our few days staying with you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sadie, We very much appreciate you taking the time to share with us your feedback regarding your stay at the Fairmont Mara Safari Club. The team and I are delighted to read that you loved every minute of your stay with us and you enjoyed the game drives with Anthony, our location and our comfortable tents. We look forward to welcoming you back in the not too distant future. Regards, Stephen Keriga | Rooms Division Manager

Pooja S. Couples - 15/04/2019 AccorHotels certified review

It was a super experience. I would like to say I big thank you to our guide Jeremiah, it was absolutely amazing! And Joshua for cleaning our room and the rest of the staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pooja, We appreciate you taking the time to share with us your feedback following your recent stay at the Fairmont Mara Safari Club. The team and I are delighted to read that you had a super experience and you enjoyed the game drives. It is always a pleasure to note that our team provided memorable services and we happy to share your kind compliments with them more especially Jeremiah and Joshua. Once again thank you for sharing your experience, and we hope we will have another opportunity to host you again in the near future. Sincerely, Stephen Keriga | Rooms Division Manager

Brian Families - 14/04/2019 AccorHotels certified review
« Very good! »

The game drives were excellent, the food was on point, and the accommodations were superb. Great job. Always love coming here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian, We very much appreciate your comments regarding your stay at the Fairmont Mara Safari Club. It is always a pleasure to receive positive feedback. The team and I are delighted to read that you love returning and you enjoyed the game drives, our culinary offers and the superb accommodation. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously exceed our guests’ expectations. Thank you again for sharing your experience, and we hope to welcome you back soon. Sincerely, Stephen Keriga | Rooms Division Manager

Albert D. Families - 13/04/2019 AccorHotels certified review
« Exhiliarating »

The staff was very friendly, the facilities were superb, the setting was unique and we really enjoyed our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Albert, Thank you for taking the time to share with us your feedback following your recent visit to Fairmont Mara Safari Club. We are delighted to read that you had a memorable stay and you enjoyed among other the engaging services from our Heartists. We look forward to welcoming you back in the not too distant future. Regards, Stephen Keriga | Rooms Division Manager

John R. Friends - 10/04/2019 AccorHotels certified review
« This is an Hotel worthy staying. »

The reception was swift, staff were very much welcoming. With my friends, we enjoyed game drive and delicious food. Keep it up, we will come again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, We very much appreciate your feedback regarding your stay at the Fairmont Mara Safari Club. It was a pleasure hosting you. We are delighted to read that you and your friends enjoyed your stay with us and I will share your comments and compliments with our team. Thank you again for sharing your experience and we look forward to welcoming you back in the near future. Sincerely, Stephen Keriga | Rooms Division Manager

Divya N. S. Friends - 09/04/2019 AccorHotels certified review
« I wish there was a rating to go beyond 10!!!!!! »

The entire team at Fairmont Mara, starting from the Manager down all the way to the Masai watchmen were just too too good!! They were sooooooooo concerned about our accomodation, food, game drives, etc.etc. The Driver/Guide Mr Jeremiah was an encyclopedia of knowledge. The Chef Mr Paul, was just toooooooo concerned about our food because one of us was on Jain Diet and all the rest were on vegetarian diet ( you could do with some additional variety in vegetarian food because you have a chef with a fantastic attitude). Maybe you look at the prices in the bar for drinks. as a bottle of water costs 250.00 and a beer costs 500.00 which seems to be a bit steep. The game in the conservancy was superb even at this drought time as we saw almost all the BIG 5 and Cheetahs. We did not see a leopard which is usually my reason for coming to Masai Mara....... The road leading to your hotel is still a disappointment, though improved a little bit from last year (by the way, I visit Fairmont Mara Safari Club, every year). It will make a big difference for costs savings for those like us who come by road as we do not have flights from Nairobi. The cottages were as usual spotless clean and we alway look forward to the hot water bottle nicely tucked in our beds immaterial of whether the weather is cold or not. This time, and it's one of the very rare instances when we experienced a hot weather but we were promptly provided with fans. We would request for wifi in the rooms as well (or is it by default, that you do not avail in the rooms?) as some of us would like to catch up with the days activities at work while resting in the room at night. However, overall, we did not feel like leaving for home!!!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nitin S., We very much appreciate your comments regarding your stay at the Fairmont Mara Safari Club. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. thank you for bringing your friends! Thank you again for sharing your experience, and we look forward to hosting you a again soon. Thank you too for bringing your friends! Sincerely, Munene Ngotho

Judy Families - 05/04/2019 AccorHotels certified review
« People are excellent and incredibly helpful »

We enjoyed our stay and everyone was so helpful and wonderful. The food was super. Everyone was patient with our children. The favorite thing for the kids were the elephant gifts. Just a great stay, a beautiful view and overall a wonderful place to relax.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Judy, We very much appreciate your feedback regarding your stay at the Fairmont Mara Safari Club. It was a pleasure hosting you and your family. We are delighted to read that overall you had a memorable stay and that you enjoyed the engaging services from our Heartists, dining experience and that your kids loved the elephant gifts. Thank you again for sharing your experience and we look forward to hosting you and your family again in the near future. Sincerely, Stephen Keriga | Rooms Division Manager

Phil K. Couples - 01/04/2019 AccorHotels certified review
« Excellent »

As a regular visitor, the staff are always welcoming and go over and beyond to ensure my stay is perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Phil K., We very much appreciate your feedback regarding your stay at the Fairmont Mara Safari Club. It is always a pleasure to receive positive feedback. The team and I are delighted to read that it was your return visit and you enjoyed our engaging services. Thank you again for sharing your experience and we look forward to welcoming you back in the near future. Sincerely, Stephen Keriga | Rooms Division Manager

Linda A. Families - 28/03/2019 AccorHotels certified review
« Ms Linda A. »

Everyone was very nice and accommodating. Our driver Lekoko was fun, informative and found hidden animals.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Linda, We appreciate you taking the time to share with us your feedback following your stay at the Fairmont Mara Safari Club. The team and I are delighted to read that you enjoyed the game drives with Lekoko as your guide and the engaging services from our Heartists. It is always a pleasure to note that our team provided memorable services and we happy to share your kind compliments with them more especially Lekoko. Once again thank you for sharing your experience, and we hope we will have another opportunity to host you again in the near future. Regards, Stephen Keriga | Rooms Division Manager

N N. Solo - 26/03/2019 AccorHotels certified review
« It was excellent and wonderful! »

Everything was perfect! The people, the service, the facilities and the food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear N., Thank you for taking the time to share with us your experiences following your stay at the Fairmont Mara Safari Club. The team and I are delighted that you had a memorable stay with us and I am delighted to share your kind comments and compliments with all our colleagues. Once again thank you for sharing your experience, and we look forward to hosting you again soon. Regards, Stephen Keriga | Rooms Division Manager

Ryan B. Friends - 22/03/2019 AccorHotels certified review
« Incredible yet small nuisances »

It was incredible. The grounds and the hotel were super nice. Even inside the tents were awesome. Only real issues is that I was in tent 17 which has a very bright spot-light on the fence nearby, so despite turning out my own tents front door light at night, when I would come back to my tent after dinner, my entire front canvas would be filled with swarms of insects, big and small. It would be incredible difficult opening up my tent without a rush of insects coming in. Then when I would get in, there would be gnats all over my pillows and inside my bed. I would have to spend 10-15 minutes nightly cleaning my bed from gnats and insects.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ryan, Thank you for taking the time to share with us your feedback regarding your stay at the Fairmont Mara Safari Club. We are delighted that you had a memorable stay with us and I am delighted to share your kind comments with all our colleagues. We have noted your feedback regarding the spot-light on the fence nearby and we will surely look into it. Once again thank you for sharing your experience, and we hope we will have another opportunity to host you again in the near future. Regards, Stephen Keriga | Rooms Division Manager

Anonymous Business - 18/03/2019 AccorHotels certified review
« It was wonderful! »

Great ambience and always relaxing with great food and top not customer service by all your staff!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Esther, Thank you for taking the time to share with us your feedback regarding your recent stay at the Fairmont Mara Safari Club. The team and I are delighted to read that you had a wonderful stay and you enjoyed our culinary offers as well as the top notch services from our colleagues. We look forward to welcoming you back in the not too distant future. Sincerely, Stephen Keriga | Rooms Division Manager

Abry Couples - 17/03/2019 AccorHotels certified review
« Abry »

Excellent service, great staff and the ever presence of a professional manager in MR.Munene makes this camp a great choice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abry, We very much appreciate your comments regarding your stay at the Fairmont Mara Safari Club. We are delighted to read that you had a memorable stay and you enjoyed the excellent services from our Heartists more especially our manager Mr. Munene. Thank you again for sharing your experience and we look forward to welcoming you back in the not too distant future. Sincerely, Stephen Keriga | Rooms Division Manager

Anonymous Solo - 11/03/2019 AccorHotels certified review
« WOW! »

Amazing experience, everything was just perfection!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your feedback regarding your stay at the Fairmont Mara Safari Club. The team and I and delighted to read that you had an amazing stay. Once again, thank you for sharing your experience, and we look forward to welcoming you back soon. Sincerely, Stephen Keriga | Rooms Division Manager.

Jp Couples - 27/02/2019 AccorHotels certified review
« Wonderful »

The staff overall was fantastic & helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear JP, We very much appreciate your feedback regarding your stay at the Fairmont Mara Safari Club. The team and I are delighted to read that you had a wonderful stay and very much look forward to warmly welcoming you again in the near future. Sincerely, Stephen Keriga | Rooms Division Manager

Dl Friends - 26/02/2019 AccorHotels certified review
« A Wonderful Experience Not Knowing What to Expect »

Firstly, the entire experience at Fairmount Safari with tents was a new experience. The tents are well appointed and adequately sized. You really do feel immersed in the surronding environs! The grounds are well kept and beautiful and very private. The dining was excellent as well and overall the experience was top notch.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Desmond, We very much appreciate you sharing your experiences with us regarding your stay at the Fairmont Mara Safari Club. It is always a pleasure to receive positive feedback. We are delighted to read that you enjoyed our services more especially staying in our tents, the dining experience and our grounds. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephen Keriga | Rooms Division Manager

A. M. Couples - 20/02/2019 AccorHotels certified review
« Amazing »

Such a wonderful stay with a fabulous staff. My husband and I had the most wonderful time celebrating our 2 year anniversary. We can't wait to come back and visit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate you taking the time to share with us your experiences from your recent stay at Fairmont Mara Safari Club. It was a great pleasure hosting you and we are delighted that you chose to stay with us during your 2nd anniversary, congratulations to you! The team and I are happy to read that you had an amazing stay and that you enjoyed the engaging services from our Heartists. Once again thank you for the wonderful review, and we look forward to welcoming you back in the near future. Kind regards, Stephen Keriga | Rooms Division Manager

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