Hotel - Fairmont Jakarta
Fairmont Hotel Fairmont Hotel

Fairmont Jakarta

4.6/5 3,609 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Private indoor parking
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Massage
  • Babysitting on request

Catering

  • Breakfast
  • 6 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • Conventions hotel
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Hotel location

Our rooms

  • 488 rooms
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • WIFI in your room
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars
4.6/5 AccorHotels Rating 3,609 reviews

Our guest reviews for
Fairmont Jakarta

100% genuine reviews from our guests

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Yoshi Business - 11/09/2019 AccorHotels review
« wonderful stay »

Blanket of the bed is a bit too thick for me so kinda hard to adjust myself to the temperature but anything else was great and comfortable. will be back soon.

Tharanit Business - 10/09/2019 AccorHotels review
« Overall services »

This is my first time here at Fairmont Jakarta and actually my first time in Indonesia. Everything went very welll. All the service that your staff extended to me (and the group) was so great.

Ferry L. Couples - 10/09/2019 AccorHotels review

great nice clean tidy hotel have access to senayan mall

Berta Business - 10/09/2019 AccorHotels review
« Very nice hotel to stay »

I have stayed in four times in Fairmont Jakarta in 2019 and I really like the hotel. It is a very nice hotel, very well located, with several restaurants, very good gym and pool. Last time I check in, I had achieved the Platinum level but the credited had not been registered so, I had to explain to the concierge but was told that there were no rooms available for upgrade. I had to wait 3 nights when they had rooms available (it is hard to believe that such a good hotel had all their suites fully booked). But I finally got a suite for the rest of my stay. Unfortunately, the lounge is not complementary to the Platinum members at Fairmont Gold so, no benefits there. I will certainly stay there for the next times I come to Jakarta but I dont really have any incentive to stay there if I have to bargain to get a room upgrade and nothing else is offered. There is no Sofitel in town or I would certainly go there.

Hl Business - 09/09/2019 AccorHotels review

Everything was good but for some reason, my email hasn't been updated since I started staying here in Aug 2018. Told the front desk on my last visit in July 2019 and when i checked in this time, it is still wrong. I may even have missed out on the loyalty or rewards due to this.

Anonymous Business - 09/09/2019 AccorHotels review
« Relaxing »

Closed to offices and malls

Mike R. Couples - 09/09/2019 AccorHotels review
« Lovely first experience of Jakarta »

Great hotel, great staff and superb food.

Rheinaldy K. Couples - 09/09/2019 AccorHotels review
« Mr Rheinaldy K. »

Very Satisfied and always great experience

Anita C. Solo - 09/09/2019 AccorHotels review
« Lovely »

The room was convinience. The staffs were helpful and friendly. The breakfast was also nice and quite tasty. However, after having my morning swimming, I got a little confused as where to put the damped towels. I’ve tried to look for any signs or baskets, but couldn’t find it. Another thing, I thought the experience could be more impressive had the hotel noticed the little yet important details such as the guests’ birthday. My stay at Fairmont was a birthday gift from my family. Though I was named “Guest of the Day” and served with jars of cookies in the room after checked in, it would be heartwarming if the hotel could also send a birthday note, not just a welcome greetings. All in all, I loved my stay at Fairmont and thank you for the wonderful service.

Anastasia Solo - 09/09/2019 AccorHotels review
« Great Stay Experience »

Extremely enjoyed my stay at Fairmont Jakarta. Great services, room, amenities, foods, and helpful staffs Definitely go back if i have the chance to The only problem was outside noise, my room were facing Asia Africa. At around 3am till around 5am was really noisy (like a lot of loud sport cars are passing) Other than that, Fairmont overall was great

Samsiah S. Families - 09/09/2019 AccorHotels review
« Excellent »

No comment. Satisfied.

Scott Business - 09/09/2019 AccorHotels review
« Great Jakarta Experience »

One of the best hotels in Jakarta. It has its own great facilities but it also within walking distance of many more.

Anonymous Business - 08/09/2019 AccorHotels review
« Great and friendly service »

It was great especially the people all with very good manners and attitude. The breakfast with lots of choices. The only problem I had yet I'm not definitely sure about this, the chaise longue has a little stain? I felt itchy for the whole night after sitting on it. Next day I asked to change the bed sheet, it was fine.

Thedy H. Families - 08/09/2019 AccorHotels review
« Awesome »

They arrange Everythings very good and they never tired served me better every stay

Remy G. Business - 07/09/2019 AccorHotels review
« all good! »

I come often to Jakarta for Business, always stay at Fairmont. Love the atmosphere.

Jsc Families - 07/09/2019 AccorHotels review
« Nice room,breakfast downgrade »

The room is nice, bath room big. Breakfast is not as good as my last visit. I think the food has been down grade.service is great.

Barry Couples - 06/09/2019 AccorHotels review
« Modern oasis in a crazy city »

We wanted a nice stopover in Jakarta after having been in Indonesia for a couple of weeks and heading home to HKG. Fairmont Jakarta provided exactly what we wanted! Lovely escape in the exquisite suite... terrific open outlook across the city. Service and food was impeccable (well, except for upstairs at the K22 bar). Great stay, overall...

Anonymous Business - 06/09/2019 AccorHotels review
« Mr »

Poor

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Fairmont Jakarta. I am sorry that your experience did not meet your expectations. Please accept our sincere apology for your unpleasant experience that you have had at our hotel. I am concerned with the issue that you have raised and we do not take this matter lightly. We have coordinated with respective department heads to investigate and take further actions to avoid the recurrence in the future. I will personally ensure that necessary improvement will be made. I truly apologize for the unfortunate event that has made you feel disrespected and I sincerely hope that you will give us another chance to make amends and make up for the disappointment Sincerely, Dinda F. Dinanty Guest Experience Administrator Fairmont Jakarta

Kenix Business - 04/09/2019 AccorHotels review
« Absolutely Amazing »

Upon entry, the feeling was great and this continues all the way from check in -> room. Room condition was wonderful/ clean. Bed was comfortable. Bathroom facilities was good too. Location wise, couldnt ask for more! Especially with the underpass! :) Definitely a go to hotel in Jakarta.

Anonymous Business - 03/09/2019 AccorHotels review
« excellent »

I am very satisfied with your service and there are few problems.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Many thanks for your splendid review in regards of your stay at Fairmont Jakarta. Your feedback regarding the ease of usage of our Air Conditioner is well received and appreciated. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Nevertheless, I am grateful to learn that you were satisfied with the services our colleagues has delivered. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dinda F. Dinanty Guest Experience Administrator Fairmont Jakarta

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