Hotel - Fairmont Makati
Fairmont Hotel Fairmont Hotel

Fairmont Makati

4.5/5 2,353 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

Business services

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Fairmont Makati requires a non-refundable deposit on the night of December 31st, 2019 for any stays inclusive of this date. This will override any policies mentioned below. Please contact the hotel for further information.

Hotel location

Your meetings and events

Fairmont Makati luxury hotel features over 1,700 m² of versatile meeting and function space, including a 859 m² ballroom accommodating up to 600 diners. Additional meeting rooms for 30 to 40 guests are also available.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SAMPIRO 53 m2 3 m 30 14 22 18 30
BUENAVISTA 55 m2 3 m 30 14 22 18 30
NAMAYAN 63 m2 3 m 45 20 22 27 40
BALLROOM 1 290 m2 6 m 285 57 76 144 240
BALLROOM 2 569 m2 6 m 635 99 100 300 480
THE BALLROOM 1 AND 2 859 m2 6 m 1010 99 100 477 720
    • Screen
    • Flipchart
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Video equipment
    • Airconditioned meeting room
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Experience the ultimate in luxury and comfort. Each sophisticated guest room offers floor-to-ceiling glass windows overlooking the city, plush bedding, elegant bathrooms, and thoughtful amenities that make every stay truly memorable.

  • 280 rooms
  • 4 rooms for people with reduced mobility
  • 21 connecting rooms
    • 220/240 V AC
    • Turn down service
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Direct dial telephone
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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See all our restaurants and bars
4.6/5 AccorHotels Rating 6,067 reviews

Our guest reviews for
Fairmont Makati

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,353 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Nixon Business - 13/11/2019 Confirmed reviews AccorHotels
« Great location »

Enjoy my stay as usual with great hospitality

Daniel T. Business - 13/11/2019 Confirmed reviews AccorHotels
« Pleasant stay in this wonderful hotel »

The team is excellent and very accommodating. The location is easily accessible to malls.

J Business - 13/11/2019 Confirmed reviews AccorHotels
« Fairmont hotel - best 5 star hotel in Makati »

Enjoyable. Was here 10 years ago for business and while the hotel is showing a bit of age (expected), the service is top notch.

Juan-diego S. Business - 13/11/2019 Confirmed reviews AccorHotels
« A great brand that gives a terrible experience. »

The room and the facilities themselves are top-notch and this being my third or fourth time I stay here is no different. But it is the checking-in, the not feeling welcomed, the "I can't find your booking on the system", the "Just wait for us", the "Just wait for us longer with a welcome drink" and the welcome drink is the same I would get as a GoldStatus member not an additional one or anything special, the "OK we cannot find your booking or the payment even if you just gave us your email and confirmation number on the phone so I am going to cancel the booking and make you another one", the "OK here is the receipt of your payment that says credit card YET you are paying cash", the "OK sorry here it is another receipt I made saying you are paying cash. But now we are going to upgrade you", and the finding out the upgrade was a just to have a view to the pool almost at its level so better to have the curtains close. All those things made the checking-in TERRIBLE. On the upside as soon as I requested a late-check-out at least they gave it to me without a problem.

Terry B. Business - 13/11/2019 Confirmed reviews AccorHotels
« EXCELLENT HOTEL VERY HELPFUL STAFF »

I had a very good experience very friendly and helpful staff the concierge helped a lot when I had issues with a airport taxi that tried to steal money by overcharging. My experience in the roof bar was fantastic please pass on my regards and thanks to the manager and all the bar staff

Larry G. Families - 13/11/2019 Confirmed reviews AccorHotels
« Adequate accomodation close to central Makati »

Excellent service staff. Have stayed there several times and find the menu a bit tired. Rooms for family appear to be limited. Should specify that in the advertising

Lincoln R. Business - 13/11/2019 Confirmed reviews AccorHotels
« Generally good... staff can be a bit distracted »

A mixed experience. Some service is attentive and pleasant, but there's a lack of awareness sometimes. Leaving the front door is often fraught with issue... with doors being closed, with staff not looking around themselves, or blocking doorways. Need to be a lot better with this area, particularly with security through one door and not the other door. Having to provide my room number multiple times to the lounge on Level 7 when I was there all week, and have access to 7, was a bit frustrating. Service there was also very inconsistent.

Anonymous Business - 13/11/2019 Confirmed reviews AccorHotels
« Memorable »

Great. The Fairmont Gold Club Crew deserves absolute kudos. Sufficiently attentive, caring, committed, efficient and very much accommodating. We were touched by the genuine sense of service and professionalism.

Adrian Families - 12/11/2019 Confirmed reviews AccorHotels
« Very satisfying and superb »

Love staying at Fairmont. Service is great. Checkin checkout process is not a hassle. Facilities are great. Rooms are well appointed and clean.

Cecil Families - 11/11/2019 Confirmed reviews AccorHotels
« almost perfect »

as stated on the birthday celebration certificate , the voucher will be accepted in all accor participating hotels. , i was expecting that spectrum would accept my birthday celebration certificate when i dined at the outlet last oct 31, unfortunately it was not accepted (but in a nice and professional way) . I tried my luck again, by redeeming the "one round of drinks certificate: but unfornately, it was not accepted as well. It's good thing that i am a bdo titanium card holder, I decided to avail their promo instead. I tried calling the sales executive that renewed my membership but to no avail , she is out of reached. I called your accor office on the next working day and left a message for a returned call and told the incident. The office staff told me that she will forward the message to Ms. Charmaine. I texted twice again Ms. Charmaine, but no reply had been received. This morning, finally, Ms charmaine called me, and i was astonished to hear that , if spectrum would not be able to accept the certificates the least that they can provide me is to extend an additional 10% on top of the bdo promo as an accor member. But this was not offered to me. . Please enlighten me on this. Mr. A.

Paul Couples - 11/11/2019 Confirmed reviews AccorHotels
« Fantastic and I enjoyed my stay. »

I enjoyed my stay and I had a restful time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you for taking the time to complete our hotel survey following your stay in our hotel. We are glad that most of our service and facilities were to your satisfaction. Most importantly we are happy to know that you have had a restful stay. On another note, we have noticed that you cited that we need to improve the quality of our Lunch / Dinner, may we please know the details so we can share this with our Culinary Leaders? We would be pleased to hear from you and we look forward to welcome you back in the next opportunity. Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Paul S. Business - 11/11/2019 Confirmed reviews AccorHotels
« great Hotel with Amazing Staff »

It was a great to stay in your hotel , love everything about this hotel , the staff are so helpfully and where able to help with anything , nothing was a problem for them your people are your strongest asset

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Likewise your kind compliments with our staff will be shared with them accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager

Gerry T. C. Families - 11/11/2019 Confirmed reviews AccorHotels
« Amazing & Relaxing »

The staff was accommodating with our requests and welcomed my family and I with warmth. We love the little touch in our room with the welcome card and customized snacks. Novy Salas made sure our stay at the Fairmont was an unforgettable one. My wife and I are employee of the Fairmont Orchid and the Fairmont Makati has set the standards of the feeling of family and community. The best of the best and we will definitely come back again soon!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to receive positive ratings from our guest. Likewise, your kind compliments with Novy will be shared with her accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Craig V. Business - 07/11/2019 Confirmed reviews AccorHotels
« One of the best hotels I've stayed at. »

Beds are super comfortable. Buffet area for eating has very high quality food. Service and any interaction with staff, is very pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. V., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Maria T. D. Couples - 06/11/2019 Confirmed reviews AccorHotels
« Met expectations »

The crew at the lounge are attentive to our needs and provided exceptional service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. D., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Reinaldo R. Business - 06/11/2019 Confirmed reviews AccorHotels
« Excellent attention to details »

Amazing attention to clients, amazing facilities and friendly people

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Vargas, Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Vinna P. M. A. Families - 06/11/2019 Confirmed reviews AccorHotels
« hospitality at its finest »

Great service!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Maruquez-A., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Ma. L. J. O. C. Couples - 06/11/2019 Confirmed reviews AccorHotels
« I had a very good and restful stay. »

The room is big and clean, comfortable bed and soft pillows. I love the welcome drinks in the lounge. All personnel are courteous.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. c., Thank you for the gracious feedback, we are glad that our service and facilities were to your satisfaction. Your kind compliments with our staff will be shared with them accordingly. Once again, thank youf for sharing your experience and we hope to have the pleasure of welcoming you back in the next opportunity. Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Rocco F. Couples - 05/11/2019 Confirmed reviews AccorHotels
« Fantastic/ amazing hotel »

Verry nice room / bed so comfy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Rest assured this will be shared to the team accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

Patrick C. Solo - 05/11/2019 Confirmed reviews AccorHotels
« Great stay! »

I only stayed overnight on my way back to the States I was given a room immediately and was asked what my flight was the next day. since it was in the evening, PEONA, the front staff gave me a 3pm check out which is much appreciated and made my stay more comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Clavecillas, Good day and trust all is well. We are in receipt of your feedback and we thank you for taking the time to complete our survey. We are delighted that you have had a pleasant stay and most of our services are according to your satisfaction. As we take pride in providing the highest standard of service, It is always pleasing to received positive ratings from our valued guest. Likewise, your kind compliments with Feona will be shared with her accordingly. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Should we be of any assistance, please do not hesitate to let us know. We greatly look forward to welcome you back in Fairmont Makati. With Kind Regards, Love Olivo Guest Experience Manager Raffles and Fairmont Makati

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