Hotel - Novotel Ambassador Seoul Dongdaemun Hotels & Residences
Novotel Hotel Novotel Hotel

Novotel Ambassador Seoul Dongdaemun Hotels & Residences Hotel

4.5/5 311 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • INCHEON
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • Japanese
    • Korean
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check-in (Paying)
    • Late Check-out (Paying)
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
    • Outdoor heated pool
    • Natural swimming pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Sauna
    • Solarium (Paying)
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 4 meeting room(s)
  • Congress center
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

AREVA KOREA3 km / 1.86 mi BMW KOREA3 km / 1.86 mi CJ1 km / 0.62 mi MARUBENI1.5 km / 0.93 mi MITSUI1.5 km / 0.93 mi PFIZAR3 km / 1.86 mi SPECIALIZED KOREA3 km / 1.86 mi VOLVO KOREA3 km / 1.86 mi
BASF3 km / 1.86 mi BOEHRINGR INGEKHEM3 km / 1.86 mi HUAWEI3 km / 1.86 mi MH POWER SYSTEMS1.5 km / 0.93 mi NOVARTIS3 km / 1.86 mi SK E&C3 km / 1.86 mi SSANGYONG CEMENT1.5 km / 0.93 mi

Exhibition and convention centre

COEX11.16 km / 6.93 mi

Your meetings and events

Novotel Ambassador Seoul Dongdaemun Hotels & Residences Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MEETING ROOM 1 0 m2 2 m 0 0 10 0 0
MEETING ROOM 2 0 m2 2 m 0 0 12 0 0
MEETING ROOM 3 0 m2 2 m 0 0 8 0 0
GRAND BALLROOM 330 m2 3 m 400 0 200 250 280
    • Screen
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • WIFI access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Wedding ceremony
    • Wedding co-ordinator

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Enjoy work and quietness. Our superior room mixes modern decor, ergonomic comfort and high end facilities: 1 Queen bed with ensuite shower, large work area, 55" LED TV, WiFi, minibar, hair dryer, iron, safe. Up to 2 adults and 1 child.Choose comfort and space for short-term and extended stay. The modern, spacious Residence room features a comfortable bed with en-suite bath/shower, work area, 55" TV, WiFi, washer, dryer and kitchen facilities. Up to 2 adults and 1 child.

  • 523 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 16 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • TV Bouquet beIN Sports
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Bouquet TV Canal+ and Canalsat
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars
4.5/5 AccorHotels Rating 1,336 reviews

Our guest reviews for
Novotel Ambassador Seoul Dongdaemun Hotels & Residences

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 311 reviews
Zakhar P. Families - 08/10/2019 AccorHotels review
« 4 stars hotel, not 5 »

Middle quality service, very good food cozy rooms good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zakhar P., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Front office duty manager Aiden Kim

Anonymous Couples - 08/10/2019 AccorHotels review
« Great Location »

This Novotel hotel is in a great location, with a 5 minute walk to the Plaza and is surrounded (including side streets) with restaurants and shopping malls. We had a studio with cooking/washing facilities which met our needs as a couple. Next time, we would probably book the one bedroom for more space. However, we were out most of the time so the studio was fine. We didn't use the trains much, but we did catch the train from Incheon airport to Dongdaemun History Centre - which is 2 rides. Signs can get a bit confusing the train station, but we eventually got there! However, the "all stations" ticket we purchased at the airport did not allow us through the last gate of our journey - so you might need to do your homework on that! We did press the button at the gate and the gatekeeper let us through. Staff at the hotel are very friendly and helpful. We would definitely stay at Novotel Dongdaemun again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Georgina V L., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front office duty manager Aiden Kim

Melvin B. Business - 08/10/2019 AccorHotels review
« Five star experience. »

Very nice accommodation. Very friendly and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laurent A., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front office duty manager Aiden Kim

Anonymous Solo - 07/10/2019 AccorHotels review
« wonderful stay »

I had a wonderful stay at the hotel, beautiful room with a nice view. Overall the hotel provides a friendly service in all areas, Sometimes in the morning at the coffee bar not all products were available, such as orange juice (although the machine and oranges are available) and chicken wrap (ordering was said would take an hour).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hanna Abbine S., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Furthermore, thank you so much for your feedback about the bar. we will deliver your sincere note to our staffs. Sincerely, Gina Oh Front Office Manager

Karen L. Couples - 05/10/2019 AccorHotels review
« Very comfortable stay »

We really enjoyed our stay, it was vert comfortable and the staff were nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karen S., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn

Hye H. K. Business - 05/10/2019 AccorHotels review
« Nothing special. A bit disappointed. »

Booked an executive floor room with certain expectations. Didn’t expect to have breakfast not at the lounge but at the regular buffet restaurant. If you don’t provide regular service on certain days that should be mentioned clearly when you make a booking. Do not know why I booked for executive floor with extra monies for no EXTRA service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hye Hyun K., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We deeply apologize for the inconvenience situation has been occurred. We will definitely inform your comment to relative department to provide better service to all the guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Duty Manager Paul Sohn

Y. W. Y. Friends - 04/10/2019 AccorHotels review
« Nice hotel and this is my 5th stay »

Hotel is clean and nice . Good location. But air conditioning is always a nightmare. As during my visit in winter, the temperature is 27 degree and hot which you cannot change all the time due to the central control. And summer time, room temperature is 24 degree and they will give you 3 electric fans.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wing Y. Y., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn

Anonymous Business - 03/10/2019 AccorHotels review
« well designed guest room, elegant reception hall, and delighted services. »

same as above. Only one thing was not satisfied. I had to go down to ground floor to check my luggage first and then go back to 20th floor to have breakfast so to meet with others. No convince at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yeh-chen S., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front office duty manager Aiden Kim

Shaun C. Families - 03/10/2019 AccorHotels review
« Overall an excellent hotel with high-quality facilities and services. »

I love the hotel settings and services especially its convenient location and room facilities. Having a cup of coffee in the morning means nothing more but relaxing to me :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Han Yau Shaun C., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front office duty manager Aiden Kim

Camir R. Families - 02/10/2019 AccorHotels review
« Amazing »

Our family stay at your hotel was amazing. Your quick service was stellar. All I had to say was I need and your staff was quick to resolve it. Thank you. This was our first time abroad and your hotel was close to all that we needed. If anyone else is reading this. I know there are several Novotel in that same area. But this one is close N Seoul tower, really close to the palaces as well as the market. Oh and we can’t forget the tons of malls and small restaurants.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elizabeth R., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn

Wannee S. Families - 02/10/2019 AccorHotels review
« Very helpful »

The staff at concierge very big support during we stay there in everything

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wannee S., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn

James C. Families - 01/10/2019 AccorHotels review
« The staff was friendly professional and excellent. »

The stay was relaxing despite having a full iteniery and the staff was excellent as well as location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear James C., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, JACKSON SONG

Oztraveller Couples - 01/10/2019 AccorHotels review
« Pleasant stay at Novotel »

Comfortable room although a bit on the small side. Breakfast was good. However, the restaurant prices for lunch and dinner were a bit on the high side. Unusual set up with the reception on the 20th floor. Nice views from the bar. Gym was a reasonable size.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elizabeth L., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Yuki Families - 30/09/2019 AccorHotels review
« Great room, comfortable, nice breakfast »

The room is clean and tidy. We have stayed 4 nights in total. Delicious breakfast meal and some food will change everyday. One minor thing is that I have booked 4 days of the breakfast but seems it is not in hotel record. When receptionist ask our room number before entering to the restaurant, they could not find our room number on the print out list. It is a bit embarrassing and require to wait the staff to check our record before entering to the restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ka Ying Y., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn

Jp P. Business - 30/09/2019 AccorHotels review
« Very good service »

Front desk is very helpful and is able to provide me answers to my questions for airport limousine. In addition when requested for help to use the gym’s showering facility after check out, they help to make it happen.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jingpeng P., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn

W. Business - 30/09/2019 AccorHotels review
« Chic hotel in nice location »

Comfortable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chong Tsung W., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn

Zuhair A. Friends - 29/09/2019 AccorHotels review
« Excellant stay »

Every thing was nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zuhair A., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn

S. Families - 28/09/2019 AccorHotels review
« Wonderful »

The staff was great and patient handling our large group of delegates. The location of the hotel is very safe and convenient. The breakfast is great. Would love to stay here again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mbusi S., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn

Paul S. Friends - 27/09/2019 AccorHotels review
« Wonderful »

Impressive and helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul S., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn

Frank M. Business - 27/09/2019 AccorHotels review
« Very pleasant and helpful staffs, modern decor and comfortable beds. »

Enjoyable environment. Wonderful and delicious breakfast. Staffs were very courteous and friendly and helpful. We had a wonderful stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frank M., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Le Club AccorHotels
Not participating hotel As a {{fidelityCard}} member Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates