Hotel - Novotel Ambassador Seoul Dongdaemun Hotels & Residences
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Novotel Ambassador Seoul Dongdaemun Hotels & Residences Hotel

4.5/5 270 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • INCHEON
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • Japanese
    • Korean
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check-in (Paying)
    • Late Check-out (Paying)
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
    • Outdoor heated pool
    • Natural swimming pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Sauna
    • Solarium (Paying)
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 4 meeting room(s)
  • Congress center
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

AREVA KOREA3 km / 1.86 mi BMW KOREA3 km / 1.86 mi CJ1 km / 0.62 mi MARUBENI1.5 km / 0.93 mi MITSUI1.5 km / 0.93 mi PFIZAR3 km / 1.86 mi SPECIALIZED KOREA3 km / 1.86 mi VOLVO KOREA3 km / 1.86 mi
BASF3 km / 1.86 mi BOEHRINGR INGEKHEM3 km / 1.86 mi HUAWEI3 km / 1.86 mi MH POWER SYSTEMS1.5 km / 0.93 mi NOVARTIS3 km / 1.86 mi SK E&C3 km / 1.86 mi SSANGYONG CEMENT1.5 km / 0.93 mi

Exhibition and convention centre

COEX11.16 km / 6.93 mi

Your meetings and events

Novotel Ambassador Seoul Dongdaemun Hotels & Residences Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MEETING ROOM 1 0 m2 2 m 0 0 10 0 0
MEETING ROOM 2 0 m2 2 m 0 0 12 0 0
MEETING ROOM 3 0 m2 2 m 0 0 8 0 0
GRAND BALLROOM 330 m2 3 m 400 0 200 250 280
    • Screen
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • WIFI access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Wedding ceremony
    • Wedding co-ordinator

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 523 rooms

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars
4.5/5 AccorHotels Rating 723 reviews

Our guest reviews for
Novotel Ambassador Seoul Dongdaemun Hotels & Residences

100% genuine reviews from our guests

Find out more
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4.5/5 TripAdvisor Rating 270 reviews
Anonymous Business - 08/06/2019 AccorHotels certified review
« Excellent »

The staff was friendly, room was always clean and the food was great.

Our hotel has responded to the review
Our hotel has responded to the review

L. Joongseop님께, Novotel Ambassador Seoul Dongdaemun Hotels & Residences 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. 객실부 당직지배인 손창현

Z. Y. Business - 06/06/2019 AccorHotels certified review
« Good location, helpful and friendly staff, hotel is nice and new! »

If breakfast time could be half an hour or one hour longer during the weekends...the desk is a bit small for work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Y. Z., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn

기. Couples - 03/06/2019 AccorHotels certified review
« Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

기. 고객님께, Novotel Ambassador Seoul Dongdaemun Hotels & Residences 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 또한 고객님께서 주신 체크인 관련하여 다시 교육 진행 했으며 고객분들이 체크인시부터 아웃시까지 보다 편안하고 만족하실만한 서비스를 제공할 수 있도록 최선을 다하도록 하겠습니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. 오진아 객실부 팀장

Henry L. Solo - 03/06/2019 AccorHotels certified review
« It was a short and satisfactory stay. »

Experience was good though the working of the Genie room device was not that smooth given accents.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Henry Wing Kong L., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gina Oh Front Office Manager

Jiho Families - 02/06/2019 AccorHotels certified review
« Sweet night with Novotel »

Ultra standard service hotel.

Our hotel has responded to the review
Our hotel has responded to the review

P. Jiho님께, Novotel Ambassador Seoul Dongdaemun Hotels & Residences 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 칭찬해 주셔서 감사합니다. 더 잘 해내갈 수 있는 자신감과 용기를 받아 더욱 좋은 모습 보여드릴 수 있도록 노력하겠습니다. 감사합니다. 객실부 송창현 드림.

Connor Families - 29/05/2019 AccorHotels certified review
« Wonderful »

Thankful that the team can cater our early check in request!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Connie Hong Nie Y., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn

Adam N. Business - 29/05/2019 AccorHotels certified review
« Enjoyable experience, friendly staff and great facilities »

Enjoyed the experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adam N., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn

Andy G. Couples - 27/05/2019 AccorHotels certified review
« A tranquil plae to stay in a bustling, massive city. »

Loved the staff from start to finish. Thoroughly professional and friendly. rooms were clean and spacious and view from the top floors outstadning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andy G., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Licca Families - 23/05/2019 AccorHotels certified review
« Nice hotel with nice staffs. »

Location is good, staffs are very helpful, rooms are comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Man Wa C., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

John S. Business - 21/05/2019 AccorHotels certified review

You’re restaurant is consistently not satisfactory. Breakfast buffet food is not hot, Luke warm at best. I had dinner and the restaurant only offers one type of red wine by the glass. Very disappointing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John S., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Duty Manager Paul Sohn

Anonymous Couples - 20/05/2019 AccorHotels certified review
« Wonderful »

Everything was catered for and very helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Seniz S., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gina Oh Front Office Manager

Jamie Families - 20/05/2019 AccorHotels certified review
« Excellent customer service »

Excellent customer service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jamie W., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn

Yeahman Couples - 19/05/2019 AccorHotels certified review
« Nice stay »

Great location, nice and confortable room with smart bathroom

Our hotel has responded to the review
Our hotel has responded to the review

Dear Manuel M., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn

Kelvin W. Families - 19/05/2019 AccorHotels certified review
« Excellent »

Living in a peaceful and safe place

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and looking forward to see you in near future. Sincerely, Noah Kim Duty Manager

Rowena G. Couples - 18/05/2019 AccorHotels certified review

brief stay for 2 nights lovely appointed rooms rooftop pool amazing on check out the concierge didn't come and help with our bags from floor 20 (reception) to the foyer (level 1) - I thought that was odd for a 5 star hotel. I asked and I was told that I need to take them???

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rowena G., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Duty Manager Paul Sohn

C. K. W. Couples - 16/05/2019 AccorHotels certified review
« Good and excellent »

Location is good.Comfortable bed,very nice staff and welcome drink was provided.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ka W. C., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn

M. Families - 14/05/2019 AccorHotels certified review
« Good, clean and convenience »

Hotel provided Good services. Give residences warm and comfort stay. Suggest to know more on the sub-way exit. Lack of English translation on the use of equipment in kitchen areas. Not enough sockets in kitchen areas.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wai Yiu Brenda M., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Also, Thank you for advice our kitchen area. We prepared already english version manual. We look forward to the next accomodation. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackson Song

Anonymous Families - 14/05/2019 AccorHotels certified review

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shan Lung H., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Family - 13/05/2019 TripAdvisor review
« Very New & Spacious Hotel »

The hotel is very new and the room is spacious. The kitchen is well equipped. Everything is above standard. But just 1 tiny note if your group plan to have another new hotel - please consider installing 2 bathroom basins if the bathroom counter top is that big. Because I am living in a triple room and there is only 1 basin whereas the counter top is super long.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for choosing to stay at Novotel Ambassador Seoul Dongdaemun Hotels&Residences. First of all, we are sincerely grateful for this kind comments you have left for us. We will share your comments with our team. Especially, your feedback about the basin is very useful for us. We will refer to it in the future improvements. Your kind words have been passed on to our team and it will certainly motivate us to further develop our service of staff for the benefit of valuable guests, such as yourself. Once again, thank you for your kind and warm review about your experience at Novotel Ambassador Seoul Dongdaemun Hotels&Residences. We would like to welcoming you in the future and hope your next visit will be as pleasant as the previous one. Thank you so much. Kind regards, Minsook Cho General Manager Novotel Ambassador Seoul Dongdaemun Hotels&Residences

Karen J. Business - 11/05/2019 AccorHotels certified review
« Miss Karen J. »

I’ve stayed with this establishment twice now with a very good experience on both occasions, keep up the great job you are doing. Thanks for everything Karen J.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karen Elizabeth J., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn

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