Hotel - Novotel Ambassador Seoul Dongdaemun Hotels & Residences
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Novotel Ambassador Seoul Dongdaemun Hotels & Residences Hotel

4.5/5 317 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

AREVA KOREA3 km / 1.86 mi BMW KOREA3 km / 1.86 mi CJ1 km / 0.62 mi MARUBENI1.5 km / 0.93 mi MITSUI1.5 km / 0.93 mi PFIZAR3 km / 1.86 mi SPECIALIZED KOREA3 km / 1.86 mi VOLVO KOREA3 km / 1.86 mi
BASF3 km / 1.86 mi BOEHRINGR INGEKHEM3 km / 1.86 mi HUAWEI3 km / 1.86 mi MH POWER SYSTEMS1.5 km / 0.93 mi NOVARTIS3 km / 1.86 mi SK E&C3 km / 1.86 mi SSANGYONG CEMENT1.5 km / 0.93 mi

Exhibition and convention centre

COEX11.16 km / 6.93 mi

Your meetings and events

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MEETING ROOM 1 0 m2 2 m 0 0 10 0 0
MEETING ROOM 2 0 m2 2 m 0 0 12 0 0
MEETING ROOM 3 0 m2 2 m 0 0 8 0 0
GRAND BALLROOM 330 m2 3 m 400 0 200 250 280
    • Screen
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • WIFI access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Wedding ceremony
    • Wedding co-ordinator

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Enjoy work and quietness. Our superior room mixes modern decor, ergonomic comfort and high end facilities: 1 Queen bed with ensuite shower, large work area, 55" LED TV, WiFi, minibar, hair dryer, iron, safe. Up to 2 adults and 1 child.Choose comfort and space for short-term and extended stay. The modern, spacious Residence room features a comfortable bed with en-suite bath/shower, work area, 55" TV, WiFi, washer, dryer and kitchen facilities. Up to 2 adults and 1 child.

  • 523 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 16 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • TV Bouquet beIN Sports
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Bouquet TV Canal+ and Canalsat
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.5/5 AccorHotels Rating 1,536 reviews

Our guest reviews for
Novotel Ambassador Seoul Dongdaemun Hotels & Residences

100% genuine reviews from our guests

Find out more
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4.5/5 TripAdvisor Rating 317 reviews
Amanda L. Couples - 13/11/2019 Confirmed reviews AccorHotels
« Clean rooms at convenient location »

Enjoyed my stay at the hotel. Rooms are reasonably sized. Location is convenient. Staffs are friendly and polite

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amanda L., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noah Kim Duty Manager

N. C. S. Families - 12/11/2019 Confirmed reviews AccorHotels
« Novotel live experience »

Facility is good and the staff are friendly and helpful just little bit far from Metro.

Mark Y. Couples - 12/11/2019 Confirmed reviews AccorHotels
« Excellent service and product. Very happy »

Worry free, great communications and service provided.

Agus S. Couples - 11/11/2019 Confirmed reviews AccorHotels
« Nice hotel and wonderful place »

Nice hotel and good atmosphere the place, best ever for sleep, very big bed size and many option for cook for laundry in ur room is complete and many option for breakfast and good taste

Om Business - 10/11/2019 Confirmed reviews AccorHotels
« Superb. »

The handphone loan procedure and free service was extremely unique & outstanding, really meet the needs of foriegn travellers to Seoul. Hotel staff are helpful & polite. Genie-ya experience was good, could be better if build in with more knowledge base and integrate with AI capability.

Yalek H. Couples - 10/11/2019 Confirmed reviews AccorHotels
« Great location and friendly staff »

The location of the hotel is great, just a minute walking distance from the Dongdaeman Design Plaza. The room is spacious. Everything in the room is perfect, except the bathroom. The shower door and the floor slope were improperly executed so it forms a puddle of water outside the shower and made the floor mat turned to soaking wet. Also, the switch of the shower head did not work properly either. We could not fully utilized the rain shower head. The breakfast buffet was good. The staff are friendly but we sometimes got into lost in translation moments.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yalek h., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Furthermore, We informed housekeeping to check the room you stayed for the shower room as well. Thank you so much for your kindness again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noah Kim Duty Manager

Nana Solo - 09/11/2019 Confirmed reviews AccorHotels
« Excellent »

Perfect stay. I am making this hotel my regular choice now. From service to quality and cleanliness everything is made for you to feel comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hasanat A., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn

Shelly Friends - 07/11/2019 Confirmed reviews AccorHotels
« Nice and clean situated at a convenient location »

Close to bus stop and subway. Hotel room is spacious and clean. However, water will leak from the shower room through the door gap.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laikuen N., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front office Supervisor Aiden Kim

Anonymous Couples - 06/11/2019 Confirmed reviews AccorHotels

This review page does not give opportunity for positives or negatives. So - Positives - breakfast, staff, location Negatives - very slow lifts, complicated bedroom lights

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter M., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front office Supervisor Aiden Kim

Tuan-l. D. Business - 04/11/2019 Confirmed reviews AccorHotels
« Great experience, good food & nice stay »

I had stayed in this hotel for short business trip in Seoul, this hotel helped me feel more relax after L. day hard working. The food was very good, Im had not gotten any trouble with food here. I will return this hotel in my next trip there

Our hotel has responded to the review
Our hotel has responded to the review

Dear D. Tuan L., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noah Kim Duty Manager

Aliya Business - 04/11/2019 Confirmed reviews AccorHotels
« My First Staty in Novotel Seoul Cant Get Any Better »

The hotel has a tasteful & modern look that only greets a warm welcome everytime I stepped into the lobby. I had an extremely comfortable room - hence a wonderful stay. Breakfast buffet had a tasty array/selection. Only issue I had was the check in time. Arrived at the hotel around 8.30am but was told that the check in time is only at 3pm. Only after communicating through my company's HR that had made arrangements for the hotel stay - that I was allowed earlier check-in at 11.30am. Perhaps this is one area that Novotel can have a look at

Our hotel has responded to the review
Our hotel has responded to the review

Dear Umrasaliya Binte A., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noah Kim Duty Manager

Anonymous Solo - 04/11/2019 Confirmed reviews AccorHotels
« Satisfaction »

Nice and luxury

Our hotel has responded to the review
Our hotel has responded to the review

Dear Huangchia L., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noah Kim Duty Manager

R Y. Friends - 04/11/2019 Confirmed reviews AccorHotels
« Autumn in Seoul »

Enjoyable and relaxing hotel experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Suk Leung Y., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noah Kim Duty Manager

Adele Families - 03/11/2019 Confirmed reviews AccorHotels
« Great experience »

Room was comfortable and clean, though different from what was shown in the Novotel app 360 photo (as observed by my 5 year old). Service was good as well. Location of hotel was convenient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shiao Ling Adele T., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please try Deluxe One bed room which is bigger than the room that you stayed, studio type. which is more appropriate for family as well. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noah Kim Duty Manager

Iris C. Friends - 03/11/2019 Confirmed reviews AccorHotels
« I feel comfortable and relax staying in this hotel. »

My friends and me like the room very much. We stayed in a 3-bed room and the room is big. Everything is good. Basically everything is clean and we are all satisfied with the stay. If you ask me picking one or two things that the hotel can be improved further, I will say the cleaning of some unaware areas such as the bench of the beds, we can see there are dust there, which should be not clean for a while. Besides, if the toothbrush and other standard utilities can be refilled full as standard will be good. Of course, we know that we can ask if it's not enough but if it's filled full automatically, then we don't have to ask. We finally use our own. Other than these, everything are good and those front desk people on the ground and 20/F floor are nice and with good services. We exceptionally like the washing machine with drying function. I will highly recommend my friends staying this hotel if they choose Dongdaemun area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yeesan C., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Furthermore, thank you very much for your recommendations regarding room amenities, these definitely has been delivered to our top management so we can offer and provide better quality of both room and services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noah Kim Duty Manager

Henry M. Couples - 02/11/2019 Confirmed reviews AccorHotels
« Nice Modern & Comfortable Hotel »

Spacious & modern room, staff are professional & couteous. Very nice hotel in the Dongdaemun area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Henry M., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noah Kim Duty Manager

Dulmaa Business - 02/11/2019 Confirmed reviews AccorHotels
« Best »

Very nice convinient

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dulmaa D., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noah Kim Duty Manager

A., A. Business - 31/10/2019 Confirmed reviews AccorHotels
« Very good »

Clean rooms, good services and ecellent staff. But I had a problem that wasnt solved with the QR code that controls the room. Its not a big issue but I didnt full enjoy that feature to say the least.

Our hotel has responded to the review
Our hotel has responded to the review

Dear A. Abdulrahman A A., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front office supervisor Aiden Kim

Margaret Couples - 31/10/2019 Confirmed reviews AccorHotels
« Great location Friendly staff »

Convenient location & helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Margaret K., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Paul Sohn

Cs Friends - 29/10/2019 Confirmed reviews AccorHotels
« Staff left tools in guest room »

the lady who cleans our rooms always left her cleaning stuff , such as cleaning rags,hair-rolling device。 This unpofessional performance makes us uncomfortable . we strongly suggesting doing some training on this. Cheers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear C. Chen, We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Furthermore, Let me apology for the stuff you found when you entered the room. That was unprofessional and will definitely inform Housekeeping Team to train again and again. Thank you again for sharing your experience, and really appreciate for your comment regarding the cleaning issue and looking forward to see you again in near future. Sincerely, Noah Kim Duty Manager

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