Hotel - Swissôtel Resort Phuket Patong Beach
Swissôttel Hotel Swissôttel Hotel

Swissôtel Resort Phuket Patong Beach

4.0/5 1,204 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Public outdoor parking  (Nearby)
  • Reduced mobility rooms
  • Services for children
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Porter

Leisure and activities

  • Services for children
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Boat excursions

Catering

  • 3 restaurant(s)
  • 3 bar(s)
  • Hot meals

Business services

  • 4 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
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Hotel location

Your meetings and events

We offer a wide selection of exclusive meetings & events venues in Phuket. Our new contemporary ballroom can be divided into three sizeable meeting rooms. Suitable for both large Corporate and Social event.

Swissôtel Resort Phuket Patong Beach Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MEETING ROOM I 115 m2 3 m 130 40 41 85 103
MEETING ROOM II 115 m2 3 m 130 40 41 85 103
MEETING ROOM III 115 m2 3 m 130 40 41 85 103
MEETING ROOM I + II + III 345 m2 3 m 390 120 123 256 309

Our rooms

  • 383 rooms

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars
4.1/5 AccorHotels Rating 971 reviews

Our guest reviews for
Swissôtel Resort Phuket Patong Beach

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating 1,204 reviews
S. G. Couples - 15/07/2019 AccorHotels certified review
« So beutiful hotel and they give ao much respect to me »

So nice and beutiful hotel, very helpful persons are there and he give to much respect to me thank you so much

Anonymous Families - 14/07/2019 AccorHotels certified review
« Average experience. Could have been better. »

The location of the hotel was the only good point. Room service was really bad. It took a long time for things to reach the room. Hotel staff could have been more friendly. The buffet breakfast was good. Rooms was in a bad condition.

Dwi Families - 14/07/2019 AccorHotels certified review
« Nice Hotel »

Near beach, restaurant, shopping...massage.

Jasjeet T. Families - 11/07/2019 AccorHotels certified review
« Always a comfortable stay »

Its always comfortable. We pick Swissotel for location and also happy with hotel facilities, pricing and staff attitude. Just few issues. I always find significantly better deals on other websites then compared to your website or app. I have stayed at Swissotel Patong almost every year over the last few years. Phuket for us is a every year holiday. In spite of that there is no recognition or recollection for returning guests. Would be nice if it were.

Karen H. Couples - 10/07/2019 AccorHotels certified review
« Wonderful people, fantastic location »

Whomever we met right from our check in experience through to check out, including the breakfast staff - our customer experience was always fantastic. We loved our room; although it is starting to date - its still great but will need updating in the near future. A small request - it would have been lovely to have a table and chairs on the balcony. The location of Swissotel, Patong Beach is one of the best things as well. We really loved how it was so close to the beach and the streets/alley ways for Patong shopping. Thank you for our holiday.

Yvonne G. Families - 10/07/2019 AccorHotels certified review
« Pleasant hotel »

I stayed 3 nights with my family. The entire stay was great, staff was helpful and polite. The room allocated to us was good, it was a wading pool right outside our balcony, just right for my 4 year old, and she loves it! My family and I enjoyed the hotel during our stay in Phuket.

Anonymous Solo - 10/07/2019 AccorHotels certified review
« Great stay in Patong Beach »

The hospitality was great, the front desk staff was exceptional. Alisa was always friendly and eager to assist and ensure my stay was to my expectations.

W. Couples - 09/07/2019 AccorHotels certified review

nice and big room. Great location. very friendly staff. all best

Pcm Friends - 09/07/2019 AccorHotels certified review
« Great staff. Facilities/room need major improvement »

So I tried for over a month to get the same room/area I get each time I am there. I wanted beach side since quiet. Did request through snap travel and email your staff. They just said if available. I said I am staying for 4 nights starting on Monday. I get there and still waited past 2 pm for a room and I got there at 10:30am. I then get a corner room and the blinds don't shut and light everywhere. Changed rooms again and you need to invest some money into these rooms to make sure the blind shut or don't have holes in them.

A. N. Families - 09/07/2019 AccorHotels certified review
« Best Destination For Everyone »

Exellent My Family Totally Satisfied.I Recommend To All My Contacts For Swissotel Resort.

Tyson Couples - 09/07/2019 AccorHotels certified review
« A peaceful and relaxing stay. »

The hotel is one of the most fabulous one's I know off and has some of the best amenities including a great location being situated near by the beach. The breakfast buffet is exquisite with a plethora of options, will never disappoint. The rooms are big and the beds are nice soft. Overall cleanliness is 5/5. Would definitely stay here again and highly recommend it to anyone.

S. A. Families - 09/07/2019 AccorHotels certified review
« Mr. »

Very good & extremely satisfied. Wifi connections and electronic room keys needs to be fixed. Quite irritating when you come all the way up to your room and discover that all you card keys are not working.

Anonymous Business - 09/07/2019 AccorHotels certified review

Breakfast buffet was very nice and had a good spread! Service staff at front counter was courteous and efficient. My room was next to the swimming pool and it was very noisy. Water pressure was poor in the bathroom. Room Floor was abit sticky. Good initiative to use glass bottles for water instead of plastics

A. A. Families - 02/07/2019 AccorHotels certified review
« A. A. »

The hotel has beautiful large rooms. The breakfast is very elaborate and everyone has a lot of options. The beach is literally less than 5 minutes walk (if you are walking with kids). The location is a very happening one. The hotel understands that guests may require umbrellas when it rains and have kept one inside the room and you can sign out more at the lobby. They have options for kids to enjoy as well with a play zone. The staff are very friendly. The only challenge we faced was with AirCon which kept on getting cold and we were not able to increase the temperature. This may have been an isolated event.

Nitin D. Families - 21/06/2019 AccorHotels certified review
« Nice 4 star facilities and at very convenient location in Phuket. »

The policy on credit card (mine was changed due to upgrade) when booking in advance through travel agent could be more flexible. The hotel reversed the previous card payment on time, but the currency conversion charges made my stay costlier by 7%.

A. J. A. S. A. Families - 21/06/2019 AccorHotels certified review

Location is good Cleaning is good But my daughter was 11 years old, when we reserved, in agency, all child under 12 years old is free, but when we came hotel, they asked 1200 bat for per night for child, if she had bed. Also there was not any sofa in room, for using child for sleep.

Anonymous Solo - 19/06/2019 AccorHotels certified review
« Relaxing »

Enjoyable

P. A. Business - 19/06/2019 AccorHotels certified review
« 2 Night stay »

A pleasant stay with very supportive staffs , Food was too good.

O. D. Families - 19/06/2019 AccorHotels certified review
« okay. Only problem with deposit money. »

when we checked in the receptionist said we have to deposit money and said they will hold money but the same day the hotel with drew the deposit. When we asked while check out they said they will return to our bank account only after one week. SO FAR I HAVE NOT RECEIVED THE MONEY. I had been to several hotels in Thailand but the money was returned when we check out. WHAT SHOULD I DO

James Families - 19/06/2019 AccorHotels certified review
« Terrible »

Mouldy toilet, stained towels, whole room smelled of bbq when I turned on the air con. All this is the so called renovated room. Kids club old and chargeable for every activities, even for playing pool? Really?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Heng W., Thank you for taking the time to tell us about your experience at the Swissôtel Resort Phuket Patong Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jennifer Ann Cruz Guest Experience Manager

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