Hotel - Swissôtel Resort Phuket Patong Beach
Swissôttel Hotel Swissôttel Hotel

Swissôtel Resort Phuket Patong Beach

4.0/5 1,187 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Reduced mobility rooms
  • Services for children
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Porter

Leisure and activities

  • Services for children
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Boat excursions

Catering

  • 3 restaurant(s)
  • 3 bar(s)
  • Hot meals

Business services

  • 4 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
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Hotel location

Your meetings and events

We offer a wide selection of exclusive meetings & events venues in Phuket. Our new contemporary ballroom can be divided into three sizeable meeting rooms. Suitable for both large Corporate and Social event.

Swissôtel Resort Phuket Patong Beach Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MEETING ROOM I 115 m2 3 m 130 40 41 85 103
MEETING ROOM II 115 m2 3 m 130 40 41 85 103
MEETING ROOM III 115 m2 3 m 130 40 41 85 103
MEETING ROOM I + II + III 345 m2 3 m 390 120 123 256 309

Our rooms

  • 383 rooms

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars
4.1/5 AccorHotels Rating 932 reviews

Our guest reviews for
Swissôtel Resort Phuket Patong Beach

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating 1,187 reviews
Kalpesh P. Families - 09/06/2019 AccorHotels certified review
« Service and cleanliness is good. »

Good ambience, good pool, check in was a problem as rooms we were made to wait in lobby upto 3 pm before alloting rooms , another point to note is breakfast has very limited items for us pure vegetarians , otherwise it was a good pleasurable stay at the hotel

E. P. Couples - 08/06/2019 AccorHotels certified review
« It was okay but last year it was better »

I see the personal was change :( the Rezeption last year was more friendly and helpful. Now some of them looks very arrogant not in a good way and speak not clearly and loudly sometimes I can’t understand them because they speak not loud enough.

Bc T. Friends - 08/06/2019 AccorHotels certified review
« Generally happy »

Happy with room service, front office service: concierge service

M. S. G. Families - 08/06/2019 AccorHotels certified review
« Good but it would have been better »

Good staying but the packed breakfast which we got was not satisfying you should add some whole meal items in packed breakfast

Dennis O. Families - 07/06/2019 AccorHotels certified review
« Nice and relax holiday stay . »

The service was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. o., We very much appreciate your comments regarding your stay at the Swissôtel Resort Phuket Patong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would highly appreciate if you could also share your feedback at Trip Advisor or Google review. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Ann Cruz Guest Experience Manager

Trevor F. Friends - 07/06/2019 AccorHotels certified review
« Coming back again »

Better then what I expected,with not one single complaint

K. B. Families - 06/06/2019 AccorHotels certified review
« Good property »

All fine rather classic . The only blemish is too much chlorine dosing in swimming polls at 3rd floor & one on the roof top.

Our hotel has responded to the review
Our hotel has responded to the review

Dear B. K., We very much appreciate your comments regarding your stay at the Swissôtel Resort Phuket Patong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would highly appreciate if you could share your feedback as well at Trip Advisor or Google review. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Ann Cruz Guest Experience Manager

Ann Couples - 06/06/2019 AccorHotels certified review
« Excellent service and friendly staff but terrible guests »

We sent 7 days in a Swiss advantage room. Hotel staff were outstanding and took priority to attend to your concerns. Breakfast staff were cheery and very friendly. Buffet breakfast was pretty standard what you would expect from a large 4 star hotel. The foyer is impressive but lifts are small with an odd configuration, we had to stand back to see which of the four lifts door was open and run. Our room was huge with a balcony, minimal design and decor. The bathroom and toiletries were good. But the room echoed, TV had limited range of channels to view. We had an ongoing issue with noise. The neighbouring rooms were occupied with Indians whose doors were constantly banging or doors left open to have open conversations between rooms and shouting down to neighbouring rooms or just gather in corridors talking loudly. We had to complain at 1.00 am in the morning. I have never experienced this type of behaviour before in a hotel. The rooms are not well insulated and corridors are long and echoing. We left the hotel unrested and annoyed. I have now reservations about booking a hotel in Patong for a long stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Camilleri, We very much appreciate your comments regarding your stay at the Swissôtel Resort Phuket Patong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would highly appreciate as well if you could share your feedback on Trip Advisor or Google review. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Ann Cruz Guest Experience Manager

Meetali M. Couples - 04/06/2019 AccorHotels certified review
« Not good »

Not good at all. Rooms weren’t clean. Breakfast area had cockroach running on croissants.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Waghdhare S., Thank you for taking the time to tell us about your experience at the Swissôtel Resort Phuket Patong Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jennifer Ann Cruz Guest Experience Manager

Sao Friends - 02/06/2019 AccorHotels certified review
« Overall is good. »

Overall is okay. Near the beach and lot of shops and restaurants nearby. Breakfast buffet is just okay, would expect more variety and better quality.

K. R. Couples - 01/06/2019 AccorHotels certified review
« service »

I am so happy to should Swissotel for my holiday .. one of the Best service from Hotel staff , Thank you very much and will see you again soon

L Friends - 01/06/2019 AccorHotels certified review
« Great Location »

Swissotel was nice, easy to get around Patong, and close walk to Bangla Road. Staff was excellent!

Anonymous Couples - 27/05/2019 AccorHotels certified review
« Very unimpressed »

Staff were all very friendly & helpful all the time. The hotel and our room always had a mouldy smell. Hotel also looks a bit old and tired.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Sapienza, Thank you for taking the time to tell us about your experience at the Swissôtel Resort Phuket Patong Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jennifer Ann Cruz Guest Experience Manager

Anonymous Families - 26/05/2019 AccorHotels certified review
« Had a good time »

Breakfast was excellent and customer service too. Food and drinks around the hotel Are way too expensive. It makes you leave the hotel To dine and have drinks.

D Solo - 26/05/2019 AccorHotels certified review
« Excellent »

Stayed many times before excellent all round

Manali D. Families - 25/05/2019 AccorHotels certified review
« Amazing!! »

I had the premier room booked. The gallery view was so good. All the streets could be seen. The pool bar was relly good.

Sandy Solo - 24/05/2019 AccorHotels certified review
« Warm and welcoming »

Was nice experienced hotel was nice n clean n close to all amenities

Tham C. K. Families - 22/05/2019 AccorHotels certified review
« Very happy »

Staff are helpful , honest and courteous.

Anonymous Business - 19/05/2019 AccorHotels certified review

The front staff are always very friendly and helpful. They do all they can to accommodate my stay.

C. V. Couples - 19/05/2019 AccorHotels certified review
« Satisfying »

Staff were friendly and eager to help nothing was a problem and the few hiccups we had were resolved promptly.

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