Hotel - Novotel Goa Dona Sylvia Resort
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Novotel Goa Dona Sylvia Resort Hotel

4.3/5 185 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access (Paying)
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • GOA DABOLIM APT (Paying)
    • GOA INTL AIRPORT (Paying)
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna (Paying)
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Golf  (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis
    • Outdoor tennis court
    • Tennis
  • Beach and water sports
    • Boat excursions (Paying)
    • Jet skiing (Paying)
    • Pedal boat
  • Bicycles rental

Catering

  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:01-23:59
    • Opening hours : Week-end 0:01-23:59

Business services

  • 4 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

BOSCH35 km / 21.75 mi COCA COLA35 km / 21.75 mi DIGISOL35 km / 21.75 mi DR REDDYS35 km / 21.75 mi FINOLEX35 km / 21.75 mi LUPIN35 km / 21.75 mi ROSENBERGER35 km / 21.75 mi SIEMENS35 km / 21.75 mi
CIPLA35 km / 21.75 mi COLORCON35 km / 21.75 mi DLINK35 km / 21.75 mi DURALINE35 km / 21.75 mi INDOCCO REMEDIES35 km / 21.75 mi PUTZMEISTER35 km / 21.75 mi SANOFI AVENTIS35 km / 21.75 mi

Congress centre

DONA PAULA46 km / 28.58 mi

Your meetings and events

Our dedicated conference rooms are equipped with state-of-the-art technology and can cater up to 200 delegates while our Seaside Lawns can comfortably host 1000 guests. Each venue can be smoothly transformed to host a wide variety of events.

Novotel Goa Dona Sylvia Resort Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MOBOR 298 m2 2.3 m 200 40 0 72 96
BETUL CONFERENCE HALL 172 m2 3.4 m 200 40 90 72 96
SEASIDE LAWNS 3,200 m2 0 m 0 0 0 0 1000
ZALOR 23 m2 2.3 m 0 0 15 0 0
    • Podium
    • Day light
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • WiFi access

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 181 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars
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4.3/5 AccorHotels Rating 185 reviews

Our guest reviews for Novotel Goa Dona Sylvia Resort

100% genuine reviews from our guests

Find out more
Anonymous Families - 10/07/2018 AccorHotels certified review
« Very nice »

Resort is very nice and out stay was good. Couple of suggestions: 1) Please do not allow food and drinks inside the pool. Near the pool is great but not inside 2) choice of hindi singer in the restaurant could have been better. She was loud and not good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kamat, Greetings from Novotel Goa Dona Sylvia Resort! Thank you for sharing your valuable feedback about your stay in our resort on this forum. We are delighted to know that you have enjoyed your stay with us and were happy with the facilities, ambience and services provided at our resort to ensure your stay was comfortable and relaxing. Your comments are important to the success of our organization, as we rely on you, our guest, to tell us how we are doing and how we can better anticipate your needs. We have also noted your concerns, which are being addressed to ensure our guests enjoys a comfortable stay with us. We are definitely looking forward to extending our gracious hospitality once again. Warm Regards, Vishal

Priyanka K. Friends - 10/07/2018 AccorHotels certified review
« The stay was largely positive, with few things that could be improved »

Courteous and friendly staff, specially chefs and waiters Awesome landscaping and maintenance, good housekeeping The only issue we faced was arrival of a marriage baraat on June 31st & July 1st. Their guests were loud and the hotel had organized for extremely loud and public dhol and music n reception and banquet area for them. There was a poor music performer singing horrible bollywood songs at banquet till 11 PM which was audible till our cottage. The next morning, there was again loud dhol performance starting 8 AM onwards till breakfast time. We complained about the noise levels to the duty manager who promised action, but there was no solution, as the loud ear tearing dhol kept playing on. The banquet service at breakfast was haphazard, as even the staff looked frustrated with the number of guests and their typical baraat guest attitude. One of the staff even mentioned how after the hotel has been taken over by Novotel, their intent is only money making and they rent out premises to baraat and marriage parties very often which affects the quality of experience for other guests who come there to relax and hear loud street style music. Kindly address this. It is better to have separate banquet area for marriage parties so that they dont disturb the solitude and peace of others. Hope you will take this feedback seriously and action it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Priyanka, Greetings from Novotel Goa Dona Sylvia Resort! Thank you for sharing your valuable feedback about your stay in our resort on this forum. We are glad that our ambiance, Location & services provided by our staff added value to your stay. It is our primary objective to extend an unforgettable experience to our guests but we deeply regret that your recent holiday was not up to the expectations because of weddings events. We cater to all the segments of the industry and ensure that all have a comfortable stay with us. We have noted your feedback and remedial measure have been taken. We are also working on creating a separate convention center, so that our guest on personal vacations enjoys a comfortable and relaxing stay with us. Looking forward to welcoming you back in near future. Warm Regards, Vishal

Anil K. Friends - 08/07/2018 AccorHotels certified review
« Fantastic! »

One of our best Goa holidays ever!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anil, Greetings from Novotel Goa Dona Sylvia Resort! We very much appreciate your comments regarding your stay at the Novotel Goa Dona Sylvia Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Vishal

Umesh Friends - 07/07/2018 AccorHotels certified review
« Excellent »

wonderful service with smile

Our hotel has responded to the review
Our hotel has responded to the review

Dear Umesh, Greetings from Novotel Goa Dona Sylvia Resort! It feels great to know that we made your stay full of fond memories. Your kind praises motivates us to provide the highest standard of hospitality to our valued guests. You compliments are a great source of inspiration for team Novotel Goa Dona Sylvia. Looking forward to extending our gracious service once again! Hope to see you soon! Warm Regards, Vishal

Vijay K. Families - 07/07/2018 AccorHotels certified review
« A very warm and supportive staff and a comfortable stay!! »

It's a warm and cosy place. With a very helpful staff. Comfortable rooms. Walkable distance to the beach. Breakfast options is good. If you are a fitness person and expect a fully equipped gym then I guess this is not the place ... but you can go for a nice run on the beach. Overall great place.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vijay, Greetings from Novotel Goa Dona Sylvia Resort! We are truly delighted reading your review. It is a pleasure to note that we have been successful in providing you with an awesome and memorable experience. We have also noted your feedback, which are being addressed to ensure our guests enjoys a comfortable stay with us. It will be our pleasure to welcome you back for another great stay in our hotel. Hope to see you soon. Warm Regards, Vishal

Capt V. V. Families - 05/07/2018 AccorHotels certified review

Awesome...in particular the private beach. However, periodic cleaning may be undertaken in the beach area. The rooms are comfortable and the housekeeping is quite prompt. Had a lifetime experience...Thankyou

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vinod, Greetings from Novotel Goa Dona Sylvia Resort! We are thrilled to understand that you had a relaxing stay with us. Our motto is to provide the best in terms of guest satisfaction and your feedback reassures us that we are heading in the positive direction. We look forward to having you stay with us in the near future. Warm Regards, Vishal

Sabita S. Families - 04/07/2018 AccorHotels certified review
« A wonderful Stay with Family »

The Resort is a wonderful place. The overall ambiance is good. Staff is well organized.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sabita, Greetings from Novotel Goa Dona Sylvia Resort! We very much appreciate your comments regarding your stay at the Novotel Goa Dona Sylvia Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have also noted your feedback, which are being addressed to ensure our guests enjoys a comfortable stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Vishal

Anonymous Business - 02/07/2018 AccorHotels certified review
« Disappointed with the amenities, as expectations were high being 7* rated. »

Staff were courteous, attentive, helpful & accommodating. Their warmth & hospitality overrode the shortcomings. The fridge is far too small. The cupboard doesn't have a shelf & small. No bathtub. Only one sofa & table too small to eat, even for one person.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Judith, Greetings from Novotel Goa Dona Sylvia Resort! We appreciate your efforts of sharing your valuable feedback on this forum. We would like to thank you for complimenting us for our location, food and ambiance. However, it is very unfortunate that you had to face certain difficulties during your stay at Novotel Goa Dona Sylvia Resort. The details of your review have been shared with our management & we have already implemented corrective measures to avoid such occurrence in the future. We sincerely look forward to the opportunity of serving you again in the near future. Warm Regards, Vishal

Avinash S. Families - 30/06/2018 AccorHotels certified review
« Good place with poor service »

Very good location and it's a nice resort for family. However house keeping service is very poor. They don't clean room properly. Seems like they have very few staff on house keeping dept.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Avinash, Greetings from Novotel Goa Dona Sylvia Resort! It feels great to know that we made your stay full of fond memories. Your kind praises motivates us to provide the highest standard of hospitality to our valued guests. We have also noted your concerns, which are being addressed to ensure our guests enjoys a comfortable stay with us. It will be our pleasure to welcome you back for another great stay in our hotel. Hope to see you soon. Warm Regards, Vishal

Ajanta D. Families - 28/06/2018 AccorHotels certified review
« Extremely comfortable and relaxing »

We had a wonderful time and wish we could have prolonged our stay. On Sunday night, the dinner menu was a bit sparse but the other days was great. We would have liked more Goan non veg cuisine. Bathroom needs some more hooks to hang up clothes, especially because it's monsoon

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ajanta, Greetings from Novotel Goa Dona Sylvia Resort! We are truly delighted reading your review. It is a pleasure to note that we have been successful in providing you with an awesome and memorable experience. Reviews like these go a long way to inspire and motivate our team. We have also noted your feedback, which are being addressed to ensure our guests enjoys a comfortable stay with us. Hope to see you soon! Warm Regards, Vishal

Deepak Families - 28/06/2018 AccorHotels certified review
« Beautiful resort but service needs to improve »

Its a very beautiful resort with extremely beautiful and secluded private beach and lush swimming pool Room service speed is slow Staff attitude needs little improvement and more training I enjoyed my stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Deepak, Greetings from Novotel Goa Dona Sylvia Resort! We very much appreciate your comments regarding your stay at the Novotel Goa Dona Sylvia Resort. We are delighted to know that you have enjoyed your stay with us and were happy with the facilities, food and ambience at our resort to ensure your stay was comfortable and relaxing. We have also noted your feedback, which are being addressed to ensure our guests enjoys a comfortable stay with us. We look forward to having you stay with us in the near future. Warm Regards, Vishal

Anonymous Friends - 26/06/2018 AccorHotels certified review
« Great »

everything was great. one suggestion. there should be a clear difference between by the boutique villa room was charged more and had no special amenities or decor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Meerra, Greetings from Novotel Goa Dona Sylvia Resort! It feels great to know that we made your stay full of fond memories. Your kind praises motivates us to provide the highest standard of hospitality to our valued guests. We have also noted your feedback, which are being addressed to ensure our guests enjoys a comfortable stay with us. It will be our pleasure to welcome you back for another great stay in our hotel. Hope to see you soon. Warm Regards, Vishal

Anoop Families - 25/06/2018 AccorHotels certified review
« Amazing resort in an amazing location »

The resort is fabulous. The Boutique Villa rooms were spacious and comfortable. The service was top notch and the breakfast spread amazing. The only disappointment was the poor Wi-Fi connection which kept breaking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anoop, Greetings from Novotel Goa Dona Sylvia Resort!! We very much appreciate your comments regarding your stay at the Novotel Goa Dona Sylvia Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have also noted your concern regarding WIFI and we are already in process of upgrading our WIFI Connectivity. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Vishal

Manish G. Families - 25/06/2018 AccorHotels certified review
« The hotel is meant for loud wedding parties with misbehaving crowd; not for leisure travellers. »

Extremely pathetic and horrible. Rooms: not clean, found spiders in both rooms we got; bathroom exhaust system did not work in one of the room (room number 138) causing sticking smell all through our stay. For the wedding party, hotel staffed arranged chairs for wedding guests all around the swimming pool (right next to the pool) with people sitting on chairs facing the pool. This was extremely uncomfortable for anyone planning to use the pool. No respect for privacy. DJ in open playing at unbearable levels for the wedding event - no concern for other guests. MUST AVOID HOTEL AT ANY COST. WORST RESORT I HAVE EVER BEEN TO.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Manish , Greetings from Novotel Goa Dona Sylvia!! Thank you for taking the time to tell us about your experience at the Novotel Goa Dona Sylvia Resort. Each of our guests is valuable to us and we strive to cater to the needs of everyone. The concerns mentioned by you regarding the services have been noted and we assure you that this issue has been personally looked into, however if the concerns was highlighted to our unit management during the course of your stay, we would have ensured immediate rectification for the same. You were met by my Assistant Front Office Manager, Satbir to understand your concern regarding the loud music which was observed by the wedding group which checked-in on the day of your departure. Novotel Goa Dona Sylvia Resort is committed to providing our guests with the highest quality services and facilities. We sincerely look forward to the opportunity of serving you again in the near future. Warm Regards, Vishal

Sharad K. Families - 25/06/2018 AccorHotels certified review
« Relaxed and enjoyable »

It was good experience overall, supportive and courteous staff, good amenities though couple of restra were closed only one restra seagull was open all the time

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sharad, Greetings from Novotel Goa Dona Sylvia Resort! We very much appreciate your comments regarding your stay at the Novotel Goa Dona Sylvia Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Vishal

Ajay S. Families - 24/06/2018 AccorHotels certified review
« very good »

Very good experience very attractive property beach is very clean staff is also very cooperative over all good experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ajay, Greetings from Novotel Goa Dona Sylvia Resort! We very much appreciate your comments regarding your stay at the Novotel Goa Dona Sylvia Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Vishal

Neeraj B. Families - 23/06/2018 AccorHotels certified review
« Pleasant and relaxing stay »

Warm atmosphere, great cottages, wonderful food, nice arrangements at recreation section Special thanks to Mr Ram, Mr Apsar for personal assistance Few issues observed Cockroach jumped on face in midnight. Need more cleanliness Door mat not provided in room Reception needs to be faster in allocation of room and luggage shifting on arrival Swimming pool guy was non cooperative. Pool was fantastic. But we found chlorine was on higher side. Lead to black skin.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Neeraj, Greetings from Novotel Goa Dona Sylvia Resort! We are truly delighted reading your review. It is a pleasure to note that we have been successful in providing you with an awesome and memorable experience. Reviews like these go a long way to inspire and motivate our team. We have also noted your concerns, which are being addressed to ensure our guests enjoys a comfortable stay with us. We look forward to having you stay with us in the near future. Warm Regards, Vishal

Lalit S. Families - 23/06/2018 AccorHotels certified review
« A perfect monsoon gateway »

It was an amazing stay to stay with family and friends to escape delhi heat and enjoy Goa monsoon. Your hotel provided an excellent atmosphere to de stress and rejuvenate. Fantabulous breakfast, energetic team members, crisp and white linen, right on the beach... A must visit place ... look forward to visit again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lalit, Greetings from Novotel Goa Dona Sylvia Resort! We thank you for staying at Novotel Goa Dona Sylvia and sharing your valuable feedback. We are delighted to know that you have enjoyed your stay with us and were happy with the facilities, food, ambience and services provided at our resort to ensure your stay was comfortable and relaxing. It is our endeavor to provide our guests with the highest quality of product and services, the standard we always aim at. Your feedback motivates us to ensure that we continue to deliver a true "Novotel Goa Dona Sylvia Experience" to every guest visiting our resort. Hope to see you soon in the near future so that we can once again showcase our true hospitality under the lens of care. Warm Regards, Vishal

Dr P. C. Families - 23/06/2018 AccorHotels certified review
« Never again »

Welcome was bad had to wait for 3 hrs to get the room when room was given its was stinking and was next to sewer and the sever was stinking after another room was given air conditioner wasn’t working finally had to wait for 4 hrs plus now imagine wat a pathetic state it was for us spoilt the whole holiday

Our hotel has responded to the review
Our hotel has responded to the review

Dear Priyanka, Greetings! Thank you for taking the time to tell us about your experience at the Novotel Goa Dona Sylvia Resort. It is our primary objective to extend an unforgettable experience to our guests and we regret that your overall stay was not in sync with your expectations. It is very unfortunate that you had to face certain difficulties during your stay at Novotel Goa Dona Sylvia Resort. Although, such things are very rare but we deeply regret the inconvenience caused. At Novotel, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate for sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm Regards, Vishal

Paramvir Families - 23/06/2018 AccorHotels certified review
« Very good experience »

Overall a very good experience. The location, resort and the facilities were quite good. The buffet spread was also very good. Just want you to improve upon the housekeeping standards a bit. Was not very satisfied with the daily cleaning of the rooms especially the washrooms, which were not left dry as they should be. Apart from this, no other complaints. A good resort with very polite staff and good facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paramvir, Greetings from Novotel Goa Dona Sylvia Resort! We thank you for staying at Novotel Goa Dona Sylvia and sharing your valuable feedback. We are delighted to know that you have enjoyed your stay with us and were happy with the facilities, ambience and services provided at our resort to ensure your stay was comfortable and relaxing. It is our endeavor to provide our guests with the highest quality of product and services, the standard we always aim at. Your feedback motivates us to ensure that we continue to deliver a true "Novotel Goa Dona Sylvia Experience" to every guest visiting our resort. We have also noted your concerns, which are being addressed to ensure our guests enjoys a comfortable stay with us. Hope to see you soon in the near future so that we can once again showcase our true hospitality under the lens of care. Warm Regards, Vishal

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