Hotel - Hotel Mercure Villeneuve-sur-Lot-Le Moulin de Madame
Mercure Hotel Mercure Hotel

Hotel Mercure Villeneuve-sur-Lot-Le Moulin de Madame

4.5/5 434 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

B I P DU PRUNEAU2 km / 1 mi COTOLOT4 km / 2 mi GIFI SA5 km / 3 mi SYST AM3 km / 1 mi
BENNES DALBY10 km / 6 mi DEUERER PET CARE5 km / 3 mi MAITRE PRUNILLE7 km / 4 mi UNICOQUE19 km / 11 mi

Your meetings and events

The hotel offers two meeting rooms: the Lot room for up to 10 people and the Garonne room for up to 60 people. The two rooms are equipped with everything you will need for your event.

Hotel Mercure Villeneuve-sur-Lot-Le Moulin de Madame Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
LOT 18 m2 3 m 0 0 12 0 0
GARONNE 60 m2 3 m 60 25 25 35 0
    • Day light
    • WIFI access
    • Video equipment
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

All of our air-conditioned rooms - standard, superior or deluxe - are equipped with all modern comforts: a safe, mini bar, television, WIFI, hospitality tray. Most of the rooms have a terrace with a magnificent view over the River Lot.

  • 30 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 234 reviews

Our guest reviews for
Hotel Mercure Villeneuve-sur-Lot-Le Moulin de Madame

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 434 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Justin W. Business - 12/08/2019 AccorHotels review
« Wonderfull »

the room was very clean and well presented, quite area, enjoyed it that much im returning with my family later in the month.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JUSTIN W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Villeneuve-sur-Lot - Le Moulin de Madame. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Rachel Families - 04/08/2019 AccorHotels review
« Good stay »

We had a good stay at the hotel. We had a problem with th hit water on our first day. We complained and it was fixed the following day. The staff were very nice and coped really well with the language barrier. As our French was none existent. The room we stayed was really lovely with a lovely view from the balcony. Breakfast was lovely with a great choice. The restaurant when you can have breakfast or evening meal was a beautiful room. Would stay again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms ANGUS C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Villeneuve-sur-Lot - Le Moulin de Madame. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Couples - 20/07/2019 TripAdvisor review
« Well worth a detour. »

The best Mercure we have stayed at so far. Main services are in the old mill building, accommodation is in 9 blocks of four rooms each along the river side.Our room was exceptionally well furnished, the bathroom having “his and her” basins, and a roll-top bath. Bedroom furniture was of an excellent standard, with two comfortable arm chairs and lots of cupboard space. We ate there on three successive evenings, and had no problem choosing from either the menu of the day, or the a la carte. The view from the first floor restaurant over the river was a bonus, never before have we watched two kingfishers feeding as we had our breakfast. Try to get a first floor room on the river side for the best experience. The only possible issue would be getting to the dining room if the weather was really awful - there is always room service of course.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Inspire52823969355 , Thank you for your comment ! I am pleased de read you enjoyed our establishment and we will pleased to welcome you again I wish you a great day Murielle Vigié

Jonathan Friends - 13/07/2019 AccorHotels review
« Thank you »

You are great hosts - thank you for looking after my friends so well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JONATHAN O., We very much appreciate your comments regarding your stay at the Hôtel Mercure Villeneuve-sur-Lot - Le Moulin de Madame. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Dr B. Solo - 12/07/2019 AccorHotels review
« Excellent »

Very nice room and restaurant. Decor was lovely in the room. The restaurant is beautifully located on the river.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M B., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Nicholas Couples - 12/07/2019 AccorHotels review
« Lovely location on the river. »

Attentive staff and warm welcome.Lovely sized and equipped room.Tranquil looking over the river from the terrace.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NICHOLAS B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Villeneuve-sur-Lot - Le Moulin de Madame. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Jonathan Solo - 29/05/2019 AccorHotels review
« EXCELLENT RETURN VISIT »

A favourite place to stay on journey's through France

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr O., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Robert Couples - 03/04/2019 AccorHotels review
« Comfortable Bed »

Hotel on outskirts of town, walkable but route is alongside a busy road. Room was generous size and comfortably furnished, room entertainment channels very limited.

Elaine Families - 13/03/2019 AccorHotels review

The staff was very nice. The hotel was quiet and pleasant. I was a bit reluctant to stay at a Mercure again as they tend to get very old. I had stayed in Bordeaux before and the bedroom was very depressing. The only thing I would improve at Moulin de Madame would be the gym. It would be nice to have new equipment and to face the river. How beautiful it would be. But again that did not ruin my experience as everything was nice. I enjoyed breakfast very much because the food was good, the room was quiet and the view was really pleasant.

Jonathan Business - 04/03/2019 AccorHotels review
« Consistent quality on another welcome visit. »

Short visit breaking a long journey, but comfort and welcome as good as always. Excellent breakfast.

Couples - 01/10/2018 TripAdvisor review
« Fantastic »

Little out of town but worth all detours.There is nothing which would get any minus points.Evening meal was very nice,wine selection was also fine and breakfast mast carbon copy of evening meal.We are sorry we arrived late and couldn't utilize all facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear wino47 Thank you for your comment, hoping to welcome you again . Best regard Murielle Vigié

Couples - 31/07/2018 TripAdvisor review
« The definition of a room with a view. »

On arrival we were warmly greeted and every effort made to make us feel welcome before being taken down to the riverside terrace for drinks while watching the rowers who we had travelled to meet. An excellent meal and a sound nights sleep made this a highlight of our trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joseph W , I am delighted to read that you enjoyed your stay here. Hoping to welcome you again I wish you a great day Best regard Murielle Vigié

Couples - 21/07/2018 TripAdvisor review
« Never again! »

This is not a 4* place. From the 1st moment it was a disaster & we left 2 days early after a huge row as my husband was furious I had booked such a terrible place. The staff, food were awful & my husband had gastroenteritis after our stay. It's the 1st & last stay in a Mercure hotel. Sofitel Biarritz was so perfect in April but this was a nightmare

Our hotel has responded to the review
Our hotel has responded to the review

Dear customers, I am quite surprised by your comment so negative. The words used to describe our establishment and our staff are very strong and inappropriate when we know the place and the people working there. If you look at the comments, they are mostly very positive! Also, you do not indicate dates of stay, on which date did you stay? so that I can really see what happened and exchange more constructively. Please send me an email : murielle.vigie@lemoulindemadame.fr While waiting for your mail, I wish you a good day Murielle Vigié

Friends getaway - 03/07/2018 TripAdvisor review
« Another return visit »

This hotel has such pleasant rooms and the view across the river is peaceful and relaxing. Staff are always helpful and friendly. The hotel Is just outside the town centre so easy to access and has ample parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JONO Thank you very much for your visit and comment . I hope you 'll come back soon Best regard Murielle Vigié

Friends getaway - 25/06/2018 TripAdvisor review
« Return visit »

This hotel was so good when we stayed last year we had to return.The setting on the Lot is fantastic even though the river wasn,t as attractive as last year due to it being a muddy brown colour due to heavy rain further up stream.The rooms were brilliant and the staff very helpful.The only downside is that every other hotel we stay in pales in comparison{quite unfairly}.May well be back next year. Barry

Our hotel has responded to the review
Our hotel has responded to the review

Dear barryhowbridge49, Thank you very much for your comment . We are delighted to have welcomed you again and delighted that your stay always pleases you See you soon Murielle Vigié

Friends getaway - 24/11/2017 TripAdvisor review
« Beautiful setting in the Lot »

The Moulin de Madame is well worth a visit. Bedrooms are all in various cottage type houses separate from the main reception. The one I stayed in had a spacious bathroom, a comfortable bed and a balcony with a view over the river. The restaurant served delicious food and, when the weather was fine, a magnificent view, again over the river. There was a large selection of food for breakfast including hot dishes. The staff were very friendly and helpful A special mention for the person who cleaned my room - a superb job was done every day. I would certainly stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen P, Delighted to read that your stay with us pleased you and we hope to see you again very soon . Excellent Day Murielle Vigié

barryhowbridge49 Friends getaway - 19/10/2017 TripAdvisor review
« Wonderful place to stay »

This is a hotel I will definitely return to-it has a wonderful riverside setting and despite the extremely high temperatures outside the air-conditioning was very efficient.Breakfast was good and the staff very attentive.I can't understand why the place isn't completely sold out all the time.I would highly recommend a stay here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear barryhowbridge49 , Thank you for your comment , Mercure Villeneuve Sur Lot Moulin De Madame will be delighted to welcome you again Cordially Murielle Vigié

Couples - 24/06/2017 TripAdvisor review
« Location, location, location! »

Superb location, excellent staff and rooms. Excellent breakfast choice. Dinner was not a great experience, as the menu is a limited choice, and the best item not available. IMO it was "hotel" food, and the level of French culinary skills wanted. A burger should not belong on a menu for a hotel of this cost.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard M, We are glad you had a pleasant stay at Mercure Le Moulin de Madame. Thank you for your feedback, we take it into consideration and will do our best to fully respond to your needs next time. We hope to see you again very soon. Best wishes

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