Hotel - Hotel Mercure Paris 17 Batignolles
Mercure Hotel Mercure Hotel

Hotel Mercure Paris 17 Batignolles

4.5/5 133 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Portuguese
  • Early check-in/Late check-out
    • Early Check In (Paying)
    • Late checkout until 5pm (Paying)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 7/7
    • Opening hours : Week-end 24/24

Business services

  • 1 meeting room(s)
  • Self service business centre
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Hotel location

Your meetings and events

Hotel Mercure Paris 17 Batignolles Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
meeting room 42 m2 0 m 20 15 15 0 0
    • Day light
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 134 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 4 connecting rooms
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV Bouquet beIN Sports
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Bouquet TV Canal+ and Canalsat
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 856 reviews

Our guest reviews for
Hotel Mercure Paris 17 Batignolles

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 133 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Bart T. Business - 10/10/2019 AccorHotels review
« Nice but on the basic side »

The first stay the room was nice and had a nice shower with a coffee machine. The second stay felt cramped and not adjusted for tall people. The room was smaller, the shower was cramped (not good for tall people) and for some reason this room did not have a coffee machine. My experience started positive and ended on the negative side

Our hotel has responded to the review
Our hotel has responded to the review

Dear BART T., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Quintin General Manager

Anonymous Couples - 08/10/2019 AccorHotels review

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear ISABELLE I., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Bryan Business - 05/10/2019 AccorHotels review
« Great room »

Good room - great location

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRYAN M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Sophie Business - 02/10/2019 AccorHotels review
« Good service and nice/clean room. Hotel is really nice and modern. »

All the staff was nice and welcoming. All of them were saying hello, which is not always easy to find in hotels :-). Room was very nice, clean and with a good size. I liked the fact that the hotel is modern and not dusty. Breakfast was good. I just missed a capucinno.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SOPHIE P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Raid A. Families - 29/09/2019 AccorHotels review
« unpleasant stay »

I booked The biggest suits specially for the balcony and when I arrived to the hotel I got surprised that I can not have access to the balcony I go down and checked with the lady in the reception and she told me in a rude way that I can not have that without any explanation and in unprofessional way and she refuse to change the room for me until another employee came and change the room which was not satisfy for me. then later in the night I parked my car just in front of the hotel and ask the guy in the reception if my parking was ok and he said yes 100%. next day police took my car and I had to pay 180 Euro.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RAID A., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Quintin General Manager

Anonymous Business - 29/09/2019 AccorHotels review

Well located, internally quiet stay, comfortable bed but let down by a lack of in room amenities with only 1 bottle of multi purpose shower product that was awful for my hair.

Our hotel has responded to the review
Our hotel has responded to the review

Dear VICTORIA W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Undisclosed Families - 29/09/2019 AccorHotels review
« Ok hôtel with basic amenities »

The staff are kind but not very knowledgeable. They did not know for instance that the day we were staying was “car-less Sunday” and instead of looking it up for us to inform us how we could live around on that day, suggested we do this ourselves. The hotel rooms are very basic, no amenities at all, and rather small. Only positive points is that the beds are very comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARGUERITE S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Jay Couples - 27/09/2019 AccorHotels review
« My room didn't have a cup to drink water and bottled water until I asked »

My room didn't even have a cup to drink water and bottled water until I asked, the staff only give us 1 bottled water for 2 people for staying 3 nights. Very not generous. Staff service is not very friendly as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JING R., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Quintin General Manager

Michael Business - 18/09/2019 AccorHotels review
« Clean and comfortable »

Clean and comfortable hotel. Reception, restaurant and bar staff very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL W H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

A. Couples - 14/09/2019 AccorHotels review
« Easy check in and late check out was very helpful »

Overall great stay and amazing welcome Nice to allow us to do late check-out until 2pm A little late receiving the iron and ironing board when requested - more than 20 minute wait

Our hotel has responded to the review
Our hotel has responded to the review

Dear MOOSA A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Erica K. Couples - 11/09/2019 AccorHotels review
« Perfect »

Everyone was extremely friendly and helpful. Rooms were super and always cleaned beautifully. Couldn't recommend enough!

Our hotel has responded to the review
Our hotel has responded to the review

Dear ERICA K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Archie D. Couples - 11/09/2019 AccorHotels review
« Disappointed »

Was promised a balcony room when I made the reservation, but did not get a balcony room; however, I was charged the rate for a balcony room. Clever bait & switch.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ARCHIE D., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Regarding our balconies, we were forced, for reasons of security beyond our control, to close the access. The safety of our customers is a priority. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Quintin General Manager

Helen Families - 11/09/2019 AccorHotels review

Good.. efficient and friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Madame B., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Paris 17 Batignolles. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. Olivier Quintin Directeur

M C. Business - 09/09/2019 AccorHotels review
« Lots of stuff went wrong. »

I got to the hotel and was given a key to the room. I got to the room and the key did not work. I went back to the lobby. The staff apologised and gave me another key. I got to the room and the key did not work. I went back to the lobby and a staff member came up with me. My third key did not work, so the staff member used their master key which also did not work. We went back down and I got a new room, where again the key did not work. Your staff got me in with the master key, and told me that someone would bring a new key in 15 minutes or so. That never happened. The new room (802) had a balcony which is nice, but the balcony was closed and couldn't be used due to an issue with the railing. I need to work on my laptop in the room and the desk was seemingly only 60 cm deep, which was tight. Also the stool in front of the desk was not particularly comfortable. I used some of the tea in the room on the first night, which was not replaced. I also could not get the wifi to work which I reported to the desk. I ended up using a mobile phone as a personal hotspot for internet. The bed was comfortable, and the shower was excellent. Overall it was not a bad stay, but it was a lot more frustrating than it needed to be. I expect to need some 40 hotel room nights in the 17th over the next year, and I will continue to search for a hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAELMR C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Quintin General Manager

Agf Business - 04/09/2019 AccorHotels review
« No dramas, easy in, easy out »

One night, nice room, good location for my requirements, very quiet

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROSS B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Av Business - 01/09/2019 AccorHotels review
« Personal service great rooms »

Personal service Great rooms Super breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Madame V., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Paris 17 Batignolles. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. Olivier Quintin Directeur

Kassie Business - 01/09/2019 AccorHotels review
« OK »

- Expensive rooms, price/quality is not ok - I never get upgrade even though I am staying every week AND I am platinum

Our hotel has responded to the review
Our hotel has responded to the review

Dear DIDIER B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Quintin General Manager

Anonymous Business - 29/08/2019 AccorHotels review
« Enjoyable stay »

Everything worked well and room was ready early

Our hotel has responded to the review
Our hotel has responded to the review

Dear KAREN P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Eddy Solo - 24/08/2019 AccorHotels review
« Amazing ! »

Whaou !

Our hotel has responded to the review
Our hotel has responded to the review

Dear EDDY D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin Directeur

axchilyobwe Family - 14/08/2019 TripAdvisor review
« Experience at Mercure Paris 17 Batignolles »

Our stay was comfortable, quiet and enjoyable. Your staff very hospitable and friendly. Ready to help. We had our best time. Breakfast meals were very good. I liked the security, swipe the key to the floor you are lodging. That is an excellent feature.

Our hotel has responded to the review
Our hotel has responded to the review

Dear axchilyobwe, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

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