Hotel - Le Grand Amman - Managed by AccorHotels
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Le Grand Amman - Managed by AccorHotels

4.5/5 2,486 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • QUEEN ALIA INTERNATIONAL AIRPORT
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage
    • Sauna
  • Other sports activities
    • Athletics stadium
    • Quad bikes

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 12 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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In an effort to better serve our guests, the hotel North Wing will undergo renovation from 1 May in order to change the flagship name, meanwhile hotel South Wing will remain open with 282 Restaurant and Lounge as the all-dinning.

Hotel location

Your meetings and events

THE HOTEL HAS ALL CONFENRECE AND MEETING FACILITIES THAT'S CONVENIENT FOR ANY EVENTS BUT WITH DIFFERENT SET UP PER EACH VENUES.HOTEL'S VENUES RANGES FROM A SMALL VENUE THAT ACCOMMODATE BETWEEN 20 TO 60 PERSONS OR BIG VENUES THAT HOSTS UP TO 1500 PERSONS."VENUES NAMES : ROYAL CONVENTION CENTRE THAT COULD BE DIVIDED INTO TWO HALLS, SMALL VENEUS SUCH AS DANA, ALMASS, FAYROUZ, MURJAN, ZOMOROUD, YAQOUT, KAHRAMAN + AQIQ.

Le Grand Amman - Managed by AccorHotels Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MURJAN 0 m2 0 m 0 0 0 0 0
YAQOUT 57 m2 2 m 20 15 18 15 10
Aqiq 61 m2 2 m 0 0 20 0 24
Kahraman 74 m2 2 m 40 20 24 30 32
Dana 84 m2 2 m 20 12 16 18 16
FAYROUZ 99 m2 2 m 40 25 30 30 32
ALMASS 117 m2 2 m 40 25 28 30 32
Kahraman + Aqiq 135 m2 2 m 60 30 40 45 48
ZOUMOROD 249 m2 2 m 0 30 34 0 0
Hall B 385 m2 5 m 0 0 80 0 210
Hall A 740 m2 5 m 0 0 100 0 420
ROYAL CONVENTION CENTRE 12,034 m2 5 m 1100 150 180 360 600
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 130 rooms

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 352 reviews

Our guest reviews for
Le Grand Amman - Managed by AccorHotels

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,486 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Family - 14/06/2019 TripAdvisor review
« Very expensive, outdated and certainly not a 5* hotel but rather a 3* »

I came to this place after visiting another 5* hotel in Aqaba and the standard and level of service was completely different. These rooms are VERY outdated and they still have old oak furniture that may have been here for 25-30 years. They should/must completely refurbish the place as this is not the standard I am used to receive from Accor group - I had a much better experience, service and standard in some Ibis hotels elsewhere and it was brand new and cost me 1/4 of what I paid here. This is NOT a 5* hotel but rather a 3* one and the staff is not getting things right first time and I had to renew my requests a few times for them to get it right - this highlights a lack of training/coaching across the board. This is not a language or communication issue as they clearly understand but always prefer the easy option for them and not for the customer. This is also completely overpriced -we selected it because it was well rated on tripadvisor and I wanted to treat my wife with a great hotel but it was not a good choice. We could also smell smoke in the common areas, including on the 5th floor where I was and into my room even though I had a non smoker room. I had to request a baby cot 3 times where it should already be in the room waiting for us as we mentioned this during the booking. The swimming pool and showers are extremely dirty. The breakfast is also very basic for a supposedly 5* hotel- I am used to getting a similar buffet at Ibis hotels (3*). Overall, this is a very expensive hotel and the service is poor with a very outdated place. I am sure this hotel was nice once but it is no longer the case. The few pictures attached witness the poor maintenance and outdated furniture of the hotel.

Koen Couples - 03/06/2019 AccorHotels certified review
« Very Good Business Hotel »

Very good rooms, excellent service, room service was outstanding. Restaurant could be better, a la carte menu was disappointing, but the buffet and breakfast were excellent. Also I think that 1 restaurant in a 5* Hotel is not enough, you should at least have 2, for more choice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Koenraad v., We very much appreciate your comments regarding your stay at the Le Grand Amman - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. on another note, and as part of our continues commitment to enhance our property and guests experience, we have started a major renovation of Le Grand Amman Managed by ACCOR, in order to revamp the hotel to become the new flagship in Amman of one of the most famous ACCOR brand-Sofitel Amman by 2020. This project include the north wing of the hotel, with the hotel main entrance, lobby, Grand Ballroom, guest rooms and the dining area. Meanwhile you can still enjoy our south wing guest rooms, Spa & GYM, 282 Restaurant & Lounge as all-day dining and the Royal Convention Center. We sincerely hope you can come back again to experience the new product. We're honored to welcome you back anytime. Sincerely, Michael Calixte General Manager

Business - 02/06/2019 TripAdvisor review
« Very good »

Very helpful staff, very well located and well prepared menu. One part of the hotel is closed for renovation. I was sent a huge platter of fruit up to my room. It was very well appreciated. Will come back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Escape28181730240, Warm greetings from Le Grand Amman, Firstly, it was a great pleasure welcoming you at Le Grand Amman Hotel, and we would like to thank you for choosing our hotel for your stay as well for taking the time advising us of your experience. We are delighted to know that you have enjoyed your stay with us, and that we were able to show you our commitment to hospitality. Your positive feedback is an inspiration for our team to deliver a consistent high level of service. Once again, many thanks for sharing your feedback and we look forward to welcoming you back to Le Grand Amman in the near future. Sincerely, Michael Calixte General Manager

Anonymous Couples - 29/05/2019 AccorHotels certified review
« Aging hotel, overall ok »

The hotel was quite aging, not worth the stars. Some services were good, either not that much. Mixed feelings about the restaurant as well, especially concerning the service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HELENE S., We very much appreciate your comments regarding your stay at the Le Grand Amman - Managed by Accor. We always appreciate hearing from our guests - including when comments help identify ways we can improve. I am truly sorry to hear you endured some inconveniences while staying with us. I understand that you found our property to be somewhat dated and in need of renovations which will started on the first of May till 2020, and our hotel will be opened at 2020 as Sofitel Amman managed By ACCOR, Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Calixte General Manager

B. Business - 27/05/2019 AccorHotels certified review
« Business trip Amman »

Unfortunately hotel was ongoing renovation. Only one restaurant was open. Room was ok and clean. Poolbar was closed during my stay so that was not positive ! Staf friendly One day wifi did not work in the morning. For me this was very annoying as I had to send some emails.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GREGORY B., We very much appreciate your comments regarding your stay at the Le Grand Amman - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Calixte General Manager

Ian S. Couples - 23/05/2019 AccorHotels certified review
« Very nice hotel »

Excellent staff and very nice rooms, a little surprised and disappointed to find that due to refurbishment there was only one of the 3 restaurants open. Was not aware that was going to be the case when I made the booking. However the stay was a very pleasant one and the pool area was very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian S., We very much appreciate your comments regarding your stay at the Le Grand Amman - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Calixte General Manager

Bechara A. Business - 20/05/2019 AccorHotels certified review
« comfortable »

Comfortable stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bechara A., We very much appreciate your comments regarding your stay at the Le Grand Amman - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Calixte General Manager

Firoz Business - 17/05/2019 AccorHotels certified review

Great stay. Less TV channels mostly not clear and remote is not fully functional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Firoz E., We very much appreciate your comments regarding your stay at the Le Grand Amman - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. further to TV Channels I have shared your comments with our executive team members and we are confident they will take the appropriate measures to ensure we meet all our guest's expectations Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Calixte General Manager

Louise T. Couples - 16/05/2019 AccorHotels certified review
« A most comfortable hotel, with spacious room and friendly, efficient staff. »

My husband and I enjoyed our stay, and especially appreciated access to the executive lounge. We loved being able to have breakfast there each morning, and enjoyed an evening drink. The executive lounge staff were very professional and friendly. Our rooms were well appointed, and on our second stay the suite was large and luxurious. We appreciated the added touch of a dish of fresh fruit on arrival and a voucher for drink in the bar.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LOUISE T., We very much appreciate your comments regarding your stay at the Le Grand Amman - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Calixte General Manager

Kf Business - 04/05/2019 AccorHotels certified review
« Friendly accommodations in central location »

Everyone was friendly and helpful. The restaurant offerings are limited and the room appointments could use updating. Lounge access was a great advantage.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Taren f., We very much appreciate your comments regarding your stay at the Le Grand Amman - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Calixte General Manager

Anonymous Couples - 02/05/2019 AccorHotels certified review
« Cleaning purposes »

The room , the shower were not clean . Even when you get into the room there were some spots where you can find dust

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anas A., Thank you for your review of your recent stay at our hotel. We always appreciate hearing from our guests - including when comments help identify ways we can improve. I am truly sorry to hear you endured some inconveniences while staying with us. I understand that you found our property to be somewhat dated and in need of renovations which will be started by the first of May this year till 2020, and our hotel will be opened at 2020 as Sofitel Amman managed By ACCOR, Please reach out to me directly if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our new and improved hotel! With much appreciation, Michael Calixte General Manager

Pierre B. Couples - 01/05/2019 AccorHotels certified review
« So many things wrong »

From dated room, poor breakfast, double charging, unprofessional reception staff, dated health club, issue with the valet parking, I don't think it could have been worse

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pierre B., Thank you for your review of your recent stay at our hotel. We always appreciate hearing from our guests - including when comments help identify ways we can improve. I am truly sorry to hear you endured some inconveniences while staying with us. I understand that you found our property to be somewhat dated and in need of renovations which will be started by the first of May this year till 2020, and our hotel will be opened at 2020 as Sofitel Amman managed By ACCOR, Please reach out to me directly if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our new and improved hotel! With much appreciation, Michael Calixte General Manager

Kholoud N. Business - 01/05/2019 AccorHotels certified review
« Comfortable »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kholoud N., We very much appreciate your comments regarding your stay at the Le Grand Amman - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Calixte General Manager

Anonymous Solo - 30/04/2019 AccorHotels certified review
« very good experience »

service is good japanese restaurant excelllent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ramadan D., We very much appreciate your comments regarding your stay at the Le Grand Amman - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Calixte General Manager

Dr B. M. Business - 29/04/2019 AccorHotels certified review
« The room was so hot and noisy »

I requested to have a quite room when I reserved. My room was so noisy. The room was like an oven in a way that tge last night me and my daughter couldn’t sleep. My daughter at 4 am started crying badly because of the intolerable heat and I couldn’t do anything that time till morning when we left finally I was really waiting for the minute to leave the hotel because of the bad experience and the heating problem

Our hotel has responded to the review
Our hotel has responded to the review

Dear Banan M., Thank you for the time taken to write a review about your recent stay. We apologize for any discomfort during your stay! I all your comments are being taken into consideration, Note that in the winter all our air-conditioning system is switched to hot air and during in the summer it will be switched to cooling. We work hard to make sure our guests are comfortable and receiving our best service. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future. Sincerely, Mihcae Calixte General Manager

Sakher S. Solo - 28/04/2019 AccorHotels certified review
« Great Hotel »

Great hotel with an excellent, friendly stuff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sager S., We very much appreciate your comments regarding your stay at the Le Grand Amman - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Calixte General Manager

Waheeb E. Families - 27/04/2019 AccorHotels certified review
« it was great »

I extermely enjoyed stying at the hotel, every thing was perfect starting with service I got and going thru the swimming pool , and ending by the breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear waheeb j., We very much appreciate your comments regarding your stay at the Le Grand Amman - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Calixte General Manager

Anonymous Business - 27/04/2019 AccorHotels certified review
« Dated »

Hotel was fine but dated and not as described on website. (Modern decor and soundproofed room (could here road all night)) No guest information pack in room No room service Main restaurant had ala carte but not encouraged by team (30-40 min wait) making me eat out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel S., Thank you for your review of your recent stay at our hotel. We always appreciate hearing from our guests - including when comments help identify ways we can improve. I am truly sorry to hear you endured some inconveniences while staying with us. I understand that you found our property to be somewhat dated and in need of renovations which will be started by the first of May this year till 2020, and our hotel will be opened at 2020 as Sofitel Amman managed By ACCOR, Please reach out to me directly if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our new and improved hotel! With much appreciation, Michael Calixte General Manager

P Couples - 26/04/2019 AccorHotels certified review
« Good but dated »

Good but dated

Our hotel has responded to the review
Our hotel has responded to the review

Dear PIM G., Thank you for your review of your recent stay at our hotel. We always appreciate hearing from our guests - including when comments help identify ways we can improve. I am truly sorry to hear you endured some inconveniences while staying with us. I understand that you found our property to be somewhat dated and in need of renovations which will be started by the first of May this year till 2020, and our hotel will be opened at 2020 as Sofitel Amman managed By ACCOR, Please reach out to me directly if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our new and improved hotel! With much appreciation, Michael Calixte General Manager

Mohammed A. Q. Business - 24/04/2019 AccorHotels certified review
« It was extremely comfortable stay at Le Grand Hotel »

I stayed for a week there, The employees were very friendly, helpful and amusing. the reflect the arab's hospitality and their friendly companion. the services were very well, during the 5 days I was treated in a very professional and warm way. Thank you Dears.. I recommend this hotel for a quite and relaxing stay.. having a pool in the hotel would make it more amusing to stay there ... best , M. Q.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammed Adel Q., We very much appreciate your comments regarding your stay at the Le Grand Amman - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mihcael Calixte General Manager

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