Hotel - Novotel Surfers Paradise
Novotel Hotel Novotel Hotel

Novotel Surfers Paradise Hotel

Our hotels AccorHotels
4.0/5 704 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h30
Check out up to 10h00

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet
    • WIFI in the communal areas
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying, Nearby)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Gold Coast Airport
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • Spanish
    • French
    • Japanese
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request
  • Tennis
    • Outdoor tennis court
    • Tennis
  • Bowling  (Nearby)


  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-22:00
    • Opening hours : Week-end 06:00-22:00
  • Snack & beverage machine

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
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Hotel location

Your meetings and events

Novotel Surfers Paradise Meeting Room 4 photos
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
Poolside Events 240 m2 0 m 0 0 0 0 100
BOULEVARD 179 m2 2 m 100 30 20 50 70
GRAND BALLROOM 522 m2 5 m 400 0 0 190 400
HORIZON 121 m2 5 m 100 30 20 60 80
OASIS 107 m2 2 m 100 27 20 48 70
Penthouse Events 340 m2 0 m 0 0 12 0 0
SANDS 87 m2 2 m 70 21 20 36 60
SUNSET 207 m2 5 m 250 50 30 100 160
VERANDAH BAR 141 m2 2 m 50 20 20 24 40
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Novotel Surfers Paradise offers a wide range of accommodation options to suit couples, families and business travellers. Perfect for anyone looking to experience the beach vibes of Surfers Paradise..

  • 408 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 29 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Radio in room
    • Opening windows
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Baby bed
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.2/5 AccorHotels Rating Based on 2,566 reviews

Our guest reviews for Novotel Surfers Paradise

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 704 reviews
AccorHotels certified review
W. H. Friends - 17/06/2018
« Satisfactory »

As an Asthmatic, the scent was overwhelmingly uncomfortable every time we used the foyer area. We only stayed 2 nights so could tolerate it. Also, on check in. The female who served me did not smile once!

AccorHotels certified review
Lynette T. Solo - 17/06/2018
« very pleasant and enjoyable. »

Staff very attentive, room excellent and the 5-6pm Accor Club happy hour delightful.

AccorHotels certified review
K. S. W. Families - 17/06/2018
« Every country so far Novolel Hotel is my first choice. »

Everything is fine except some improvement should make in the gym equipment.

AccorHotels certified review
Wal Business - 17/06/2018
« Pleasant stay »

Was a very nice stay with great rooms and very friendly and helpful staff

AccorHotels certified review
Libby Friends - 17/06/2018
« Easy night away »

Comfy beds convenient location I liked the 11am check out

AccorHotels certified review
Maria R. Couples - 17/06/2018
« Very relaxing »

Had a terrific time. Really loved our room. The facilities were excellent and staff were very friendly. Would recommend it to anyone thinking of holidaying at Surfers Paradise.

AccorHotels certified review
Cylmond T. Families - 17/06/2018
« Extremely satisfied Hotel »

Novotel Surfers Paradise is very good hotel, good location and convenient to anywhere. However, I stay 6 days taken 6 days breakfast and every day is also same food, if could have different food in every days is much more better

AccorHotels certified review
P Couples - 17/06/2018
« The food at the restaurant was wonderful »

Being placed on the higher level gave us a sensational view of the Surfers Paradise beach also the late checkout allowed us to attend church. Thanks.

AccorHotels certified review
David B. Families - 16/06/2018
« Professional friendly staff and nice clean rooms »

The staff I interacted with were polite and professional and was surprised with the little gift for my children when I checked in. Nice clean rooms and we were happy with the breakfast option for a few dollars extra

AccorHotels certified review
Dee E. Business - 16/06/2018
« very disappointed with hotel and standard »

we paid extra for upper floor and ocean view..our friend whom we introduced purchased the special and was upgraded to spa room for far less dollars.. poor restaurant...and bar

AccorHotels certified review
Sharnee Couples - 16/06/2018

Beautiful View, Great Location & Wonderful Staff

AccorHotels certified review
Andrew T. Families - 16/06/2018

Enjoyed our stay staff where very helpful

AccorHotels certified review
Anonymous Couples - 16/06/2018
« room excellent »

room very pleasing for price

AccorHotels certified review
Michael J. Business - 16/06/2018
« Neat new setup »

Great time nice room, great breakfast.

AccorHotels certified review
Anonymous Families - 16/06/2018
« A Great Experience »

The managers and staff were very helpful and welcoming

AccorHotels certified review
Willyanto G. Families - 16/06/2018
« satisfy »

room nice, service good, satisfy to stay there

AccorHotels certified review
John F. Solo - 16/06/2018
« very happy! »

staff were very helpful. Pleasantly surprised when I was only able to book a Hinterland view but got a nice high room with both Ocean and Hinterland. Given later checkout (12) which was great and an invite to an Accor function on Thursday night where i met some nice people.

AccorHotels certified review
Maria C. Families - 15/06/2018
« Staff, room, food was great. »

Enjoyed the stay with my niece immensely. The staff were very friendly and helpful - check in and check out process was very easy. The seafood buffet dinner was delicious. It would be great if they could offer this buffet also for the lunch. The buffet breakfast was also delicious. Compliments to the Chef - Carlos - he made the best omelettes. I went back for seconds. One disappointing feature was that I couldn't access the Wi-Fi in my room as I was told they were having issues with it and our room was on the 34th floor as it was too high. I would recommend that this be fixed quickly.

AccorHotels certified review
Sheree Families - 15/06/2018
« Wheelchair Accessible Room was great with a couple of improvements it would be excellent ! »

I booked two rooms about 3 months ago. One was a King with Ocean View (which it didnt have) and mine was an Accessible Room. 1 week before the Novotel called to confirm the configeration...King Bed and Mine was to have 2 singles beds...When we arrived they had it all wrong....but were quick to change the rooms and to convert my room to 2 single beds...but they shouldnt have got it wrong..Staff were polite and helpful and we would definately stay there again as location was excellent. Also quick to check in and out.. Accessible Room was overall very good but I am a paraplegic and the bed was high and could be difficult to get onto for an older person. Bathroom was large and well set out...but there was no where to put my toiletries,,,no shelf or anything so I had to put them on the floor!

AccorHotels certified review
Joe S. Couples - 15/06/2018
« made to feel at home by friendly and competent staff »

we were greeted warmly, booked in quickly and efficiently, our room was comfortable and was well maintained by housekeeping, your breakfast was most enjoyable and the seafood buffet was very good, your rates were very affordable and your location was central to the shopping district. you would certainly be our first choice for accommodation should we return to the gold coast.

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