Hotel - Grand Mercure Belém do Pará
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Belém do Pará

4.0/5 169 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 9AM (Paying)
    • Late check-out up to 3pm (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 12 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

BANCO DO BRASIL1 km / 0 mi BANDO DA AMAZONIA0 km / 0 mi CORREIOS0 km / 0 mi OI0 km / 0 mi TIM2 km / 1 mi
BANCO SAFRA0 km / 0 mi CAIXA ECONOMICA2 km / 1 mi NORSK HYDRO1 km / 0 mi PETROBRAS2 km / 1 mi VALE1 km / 1 mi

Your meetings and events

Grand Mercure Belém do Pará Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SALA BENEDITO NUNES 20 m2 2 m 0 8 8 0 10
SALA MANUEL BANDEIRA 22 m2 2 m 15 8 8 12 1
SALA ENEIDA DE MORAES 37 m2 4 m 40 25 25 18 20
MARIO DE ANDRADE A 86 m2 4 m 50 20 20 30 30
MARIO DE ANDRADE B 97 m2 4 m 80 30 30 40 40
MARIO DE ANDRADE C 183 m2 4 m 150 40 40 60 80
MÁRIO DE ANDRADE A+B 184 m2 4 m 150 40 40 60 80
MARIO DE ANDRADE D 198 m2 4 m 200 50 50 60 100
MÁRIO DE ANDRADE A+B+C 368 m2 4 m 350 80 80 120 250
MARIO DE ANDRADE A+B+C+D 368 m2 4 m 600 120 120 200 500
MÁRIO DE ANDRADE C+D 380 m2 4 m 350 80 80 80 250
MARIO DE ANDRADE 633 m2 4 m 600 130 130 200 600
    • Podium
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 173 rooms

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 1,971 reviews

Our guest reviews for
Grand Mercure Belém do Pará

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 169 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Fernando Solo - 03/06/2019 AccorHotels certified review
« Excellent hotel! Comfortable rooms and very friendly and courteous staff! Recommend! »

I would describe my 2 week stay as a very satisfying experience throughout! Thank you very much for your excellent service!

Anonymous Business - 24/04/2019 AccorHotels certified review
« Okay »

I was surprised that safe drinking water is not offered in the rooms or bathrooms. Water is all sold and not included in room price. This is the first time I have experienced this in Brazil

Nilson G. Business - 22/04/2019 AccorHotels certified review
« Good stay for Belem standards »

It was good. The major complaint I have is that the AC did not work for the first three days of my stay. The second minor complaint is regarding the type of toilet paper is used in the hotel. The system of little plies of paper at a time is very inconvenient, unsanitary, and prone to clog the sewer system.

Anonymous Business - 14/04/2019 AccorHotels certified review
« Boa hospedagem »

Hospedagem normal.

Antonio B. Business - 14/03/2019 AccorHotels certified review
« OSRE Maintenance Stay »

On my first night, I was waked by another Guest in my Room. The room by anyway, was double sold by front-desk. The hotel Manager and staff, has kindly apologize for the inconvenience.

Business - 04/03/2019 TripAdvisor review
« Good hotel »

Good location, large rooms, breakfast with large variety of foods, employees are usually very kind... air conditioner and TV remote control hardly work, hotel rates are quite exensive... In brief, cost x benefit relaion is very much questionable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Many thanks for your comments and for your stay at the Grand Mercure Belém. Your scores are very important so that we can improve the quality of our services. In relation to the cost benefit, we only have to consider the reservation period, because as the tariff variation is according to the occupation of the hotel, possibly your stay may have suffered this oscillation, but, having the opportunity to return to Belém, please contact me at your service to assist you and check special conditions of accommodation. I hope to see you soon.

Luiz P. Business - 01/02/2019 AccorHotels certified review
« Working in Belem »

Nice experience during my stay - some issues when entering the room but quickly solved. The remaining period was ok.

T. A. Business - 24/01/2019 AccorHotels certified review
« Attention to the client »

My experience was amazing. All the attendants were very kind and helpful.

Eduardo C. Business - 15/01/2019 AccorHotels certified review
« Everything was excellent! »

Check in/out vary fast, all the staff extremely good mood.

George Business - 09/11/2018 AccorHotels certified review
« It was OK. »

The English capabilities of the staff should be strengthened. I missed a kettle from the room. And also missed a detailed description how to use the cofee machine. I missed ENglish news chanels such as Euronews or CNN. (Have scrolled the the first 20)

Anonymous Business - 09/11/2018 AccorHotels certified review
« Good hotel with excellent service »

Rooms are nice. The service was excellent. Breakfast was really good.

Frank F. Business - 09/11/2018 AccorHotels certified review
« 36th ICSOBA conference and exhibition ICSOBA »

I came to Grand Mercure in Belem twice. First in March to book the facility for the event and to arrange services. The second visit covered the period 26 October - 3 November and involved the conference itself. During my stay I obtained support and help from Mr Maick Nascimento, as well as from Larissa and Lenice.

Staniel S. R. N. Business - 07/11/2018 AccorHotels certified review
« Pleased with the good service »

The employees were gentle and kind as always, once they obbey the Accor Standard Service.

Anonymous Business - 06/11/2018 AccorHotels certified review
« Excellent customer service »

The staff were super friendly and helpful- nothing was too much trouble.

Hartmut K. Business - 20/08/2018 AccorHotels certified review
« My stay was very pleasant »

The service was good. Fast and silent. The room was clean and pleasant. It was calm.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hartmut K., We very much appreciate your comments regarding your stay at the Grand Mercure Belém do Pará. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Caldeira General Manager

Eduarda Families - 15/08/2018 AccorHotels certified review
« Not that bad »

The rooms were okay, the bathroom didn't have that much ventilation.. The towels weren't made of a good material, they seemed cheap. The hallways were extremely dark and the flooring (of the room floor and the hallway) was of a porcelain that was sticky probably because of the humid weather of Belém. But it was an overall agreeable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear EDUARDA CURTI A., We very much appreciate your comments regarding your stay at the Grand Mercure Belém do Pará. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Caldeira General Manager

Ferdinand R. Business - 12/08/2018 AccorHotels certified review
« Not Welcoming Atmosphere by staff »

Overall acceptable but staff is not well trained to properly accommodate guests

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ferdinand R., Thank you for taking the time to tell us about your experience at the Grand Mercure Belém do Pará. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure Belem do Para, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tony Caldeira General Manager

Eduardo L. Business - 06/08/2018 AccorHotels certified review
« Great accomodations »

Very pleasant experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eduardo L., We very much appreciate your comments regarding your stay at the Grand Mercure Belém do Pará. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Caldeira General Manager

Erbio P. Families - 20/07/2018 AccorHotels certified review
« Excelent hotel with superb service »

Absolutely great hotel, super comfortable rooms, delicious breakfast with regional pastries, fruits and juices. Staff went above and beyond to make sure we were taken care off on every possible way, also gave great suggestions on what to visit in Belem. We absolutely enjoyed our stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear ERBIO PENA P., We very much appreciate your comments regarding your stay at the Grand Mercure Belém do Pará. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Caldeira General Manager

Oracio Business - 20/07/2018 AccorHotels certified review
« excelencia »

gratificante

Our hotel has responded to the review
Our hotel has responded to the review

Exmo Senhor (a) Oracio, Agradecemos os seus comentários no seguimento da sua estada no Grand Mercure Belém do Pará. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de o (a) acolher de novo, queira aceitar os nossos melhores cumprimentos. Atenciosamente, Tony Caldeira Gerente Geral

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates