Hotel - Raffles Europejski Warsaw
Raffles	 Hotel Raffles	 Hotel

Raffles Europejski Warsaw

4.8/5 397 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • WARSAW CHOPIN
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Polish
    • Russian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Massage
    • Sauna
  • Bicycles rental

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 6 meeting room(s)
  • Copy/print service available
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Hotel location

Your meetings and events

Raffles Europejski Warsaw Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
Blue / White / Red 31 m2 3 m 30 15 12 9 10
Blue + White / White + Red 59 m2 3 m 60 24 18 36 25
Three Colours Room 92 m2 3 m 100 33 30 63 40
Europejski Ballroom 1 115 m2 3 m 100 30 20 60 50
Europejski Ballroom 1+2 240 m2 3 m 100 44 0 100 100
Europjeski Ballroom 330 m2 3 m 150 50 0 100 150
    • Screen
    • Flipchart
    • Videoconferencing
    • Lectern
    • Podium
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Wedding ceremony
    • Wedding co-ordinator
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 106 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 15 connecting rooms
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Radio in bathroom
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.8/5 AccorHotels Rating 397 reviews

Our guest reviews for
Raffles Europejski Warsaw

100% genuine reviews from our guests

Find out more
Anonymous Couples - 08/09/2019 AccorHotels review

Beautiful hotel, very nice staff, unfortunately you had the observance of start of wwII next door which made things difficult

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you for taking the time to give us a positive feedback. We are delighted to know that you had a wonderful experience with us despite the event that took place during your stay with us. We appreciate your comments regarding our hotel and were looked after by our attentive team. Kindly mind that we note your comments about TV sound and we do have speakers in both bathroom and room - our Butlers are always happy to assist you and show how they work. We are so pleased to note that overall you scored your visit very highly and we hope to have a pleasure to welcome you back soon, Best Regards, Alisa Martyanova Guest Relatiosn Supervisor

J.z. Couples - 08/09/2019 AccorHotels review
« Room and staff were great but the lack of the advertised swimming pool was a disappointment. »

We checked in during the commemoration of the 80th anniversary of the start of WWII which meant that the roads were closed in front of the hotel. We selected the hotel over some others due to the newness of the hotel and the swimming pool. When we checked in we were told that the pool was not opened which was a disappointment especially when there was a no refund policy in effect. However the room was above expectations and we enjoyed our stay and the location of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Z., Thank you for taking the time to give us a great feedback. We are delighted to know that you had a wonderful experience with us despite not opened swimming pool. However, we are trying not to post any information about swimming pool and we do not have it on our official website. We really appreciate your comments regarding your room and our great central location and we are happy that you had a great time with us. We do hope to have the pleasure of welcoming you back again soon with all operating facilities, Kind regards, Alisa Martyanova Guest Relations Supervisor

James Couples - 06/09/2019 AccorHotels review
« Best Hotel in Poland By Far »

Best staff, best design, best experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., It is always a great pleasure to recieve a positive feedback from our regular guests. Our team is always looking forward to welcome you back at Raffles Europejski Warsaw, We are also thrilled to know that we are your hotel of choice in Warsaw and we hope to have the pleasure of welcoming you back again in the near future! Best Regards, Alisa Martyanova Guest Relations Supervisor

Richard D. Couples - 27/08/2019 AccorHotels review
« Excellent food, art concierge, but many staff not fluent in English »

Excellent food, art concierge, but many Staff not fluent in English.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., Thank you for taking the time to provide feedback following your recent visit to Raffles Europejski Warsaw! We are so pleased you enjoed our F&B outlets as well as mentioned our unique art concierge. We appreciate sharing your concerns about room cleanliness and knowledge of English of our staff- we run a continuous program of educating our employees and improving language level. We are sorry to hear that you were not completely satisfied with your stay, but we hope to welcome you back soon and can ensure you that your next stay will be perfect in every way. Regards, Alisa Martyanova Guest Relations Supervisor

Worldpassport Couples - 27/08/2019 AccorHotels review
« One of the best hotel I've ever stayed »

Service is extremely great. Everyone was super friendly and helpful. This is a true 5 star hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. C., We very much appreciate your comments regarding your recent stay at Raffles Hotel Europejski Warsaw. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Raffles Hotel Europejski Warsaw in the near future. Yours sincerely, Alisa Martyanova Guest Relations Supervisor

John K. Couples - 26/08/2019 AccorHotels review
« Enjoyable and in a very nice room. »

Everything was great except for one thing. I checked my bags for a few hours before leaving for the airport, and the tape used to identify the bags was very difficult to remove. Use a tape that can be easily be peeled off.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. k., Thank you for taking the time to complete a survey following your recent stay at Raffles Hotel Europejski Warsaw . We're delighted that you had an enjoyable experience with us. And thank you for bringing this important issue to our attention as only through such comments and observations we are able to continually improve the services we provide. We all look forward to welcoming you back very soon. Yours sincerely, Alisa Martyanova Guest Relations Supervisor

R. Solo - 26/08/2019 AccorHotels review
« Thank you and see you soon »

Perfect place, took care of me, my stuff and my friends. I will be back for sure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., We very much appreciate your comments regarding your stay at the Raffles Europejski Warsaw. It is always a pleasure to receive a positive feedback. I will share your comments with our team. We hope to see you back soon at your home away from home and can ensure you that your next stay will be perfect in every way. Sincerely, Alisa Martyanova Guest Relations Supervisor

Luc Couples - 24/08/2019 AccorHotels review
« Indeed, the most luxurious hotel in Warsaw. »

Extremely friendly and helpful staff, brilliant restaurant as well as a bottle of champagne and gorgeous chocolate sweetness as a gift for our anniversary - that all makes our stay unforgettable! The pro worth to mention: soundproof windows making totally silence while being in the city center though! A small thing to improve: it would be worth to consider to keep a toilet brush as well as to have air ventilation system better functioning in the bathroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., Thank you for taking the time to tell us about your experience at the Raffles Europejski Warsaw. We are delighted to provide a unique service experience for every customer and your feedback is very important to us. We are pleased that our service standards met your expectations and you had such an enjoyable experience with us during your anniversary stay. Thank you as well for bringing these issues to our attention, as it is only through such comments and observations that we are able to continually monitor and so improve the services we provide. We do hope to have the pleasure of welcoming you back again soon. Yours sincerely, Alisa Martyanova Guest Relations Supervisor

Chin Solo - 24/08/2019 AccorHotels review
« An amazing Hotel »

This is an amazing hotel! Nice, Classical, Comfortable. It is 5 star! I should give it 10. But, I really want to gave it 6, because I was bothered by a few things. 1. The people who work in hotel knocked my door 5 times in 2 days while I was in my room to ask me if I need water? if I need any food? if I want a massage? if I ......!!! I don't know how many time they knocked my door when I was not in my room?? 2. The cleaning person left used towels (I used last night) in the bathtub and didn't give me new clean towels in second day!!! I call the front desk, they sent a gentleman came over to see it, but did'n do anything!! 3. The price of breakfast is 10 times higher then the restaurants are on out side of the hotel, but the variety and taste are as same as the restaurants are on out side of the hotel!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. H., Thank you for taking the time to complete a survey following your recent stay at Raffles Hotel Europejski Warsaw. We are always trying to provide our guests with the highest standards of service and accomodate all the guest's needs, therefore I am very sorry to learn that we failed to meet your expectations on this occasion and please allow me to express my sincere apologies for the inconviniences which occured during your stay. We are delighted that despite these issues you had a chance to enjoy our hotel and we do hope to welcome you back in the future. Thank you again for bringing these important issues to our attention as we are continually trying to improve the services we provide. Sincerely, Alisa Martyanova Guest Relations Supervisor

Anonymous Solo - 22/08/2019 AccorHotels review
« Lovely hotel, helpful and friendly staff »

Not having been in the hotel since its previous incarnation, back in 1994, I was very pleasantly surprised to see what the rebuilding had done. The hotel is beautiful, the public spaces elegant and lovely, the room well designed and comfortable, and the staff was always great, very friendly and helpful. No criticism, just praise. Well done to all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., Thank you for taking the time to tell us about your experience at the Raffles Europejski Warsaw. At Raffles, we strive to provide a superior service experience for every customer and your feedback is very important to us. We are delighted that you enjoyed everything about your stay including our exquisite decor and spacious rooms, public areas and were looked after be our attentove team. We appreciate your sharing your concerns about Le Club Accor Hotels, and it is our hope that you will give us the opportunity to become better you in the near future. I do hope to have the pleasure of welcoming you back again soon. Kind regards, Alisa Martyanova, Guest Relations Supervisor

Lee B. Families - 22/08/2019 AccorHotels review
« Everything was great! »

Everything was great!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. B., We really appreciate your comments regarding your stay at the Raffles Europejski Warsaw. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. Thank you for your kind feedback and we hope to see you again soon for another great journey with us. Sincerely, Alisa Martyanova Guest Relations Supervisor

Fawaz K. Couples - 21/08/2019 AccorHotels review
« Wonderful »

Hands down , One of the best hotels in Europe ! The bed is extremely comfortable. The food was great . The service was amazing . Everything was super splendid

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., We really appreciate your comments regarding your stay at Raffles Europejski Warsaw. It is always a pleasure to receive positive feedback and we are delighted that you enjoyed our hotel as well as our attentive service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alisa Martyanova Guest Relations Supervisor

Chris Business - 21/08/2019 AccorHotels review
« Excellent »

Very happy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Alisa Martyanova Guest Relations Supervisor

Rami S. Families - 17/08/2019 AccorHotels review
« Amazing »

One of the best hotels that I stayed in. The decor, the service and the food was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for taking the time to leave such a complimentary review. I am so glad that you enjoyed a wonderful stay at Raffles Europejski Warsaw. We are thrilled you enjoyed the high level of personalised service, our great decor and our F&B outlets. We all look forward to welcoming you back to the hotel on your next visit. Best Regards, Alisa Martyanova Guest Relations Supervisor

Elaine H. Couples - 15/08/2019 AccorHotels review
« Outstanding - highly recommended »

From the moment we entered the hotel we felt at ease and it definitely has a 'WOW' factor. Our initial greeting was from the reception staff who respectfully and informatively welcomed us to the hotel. We were then escorted, by our butler, on a tour of the hotel and then to our suite. The hotel is luxurious, relaxed and tastefully decorated and we were very pleased that we had chosen to stay there. The concierge team are courteous, obliging and knowledgeable. Our butler, Mariosz, was so attentive and considerate - it was a pleasure to have him look after us. We can thoroughly recommend Raffles and Warsaw, which is a lively and vibrant City to which we cannot wait to return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. H., What a joy it was to read your review. We are delighted to hear you enjoyed every aspect of your stay and were looked after by our attentive Butler team! I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alisa Martyanova Guest Relations Supervisor

Paulo V. Couples - 11/08/2019 AccorHotels review
« Luxury hotel anywhere in the world »

I’ve asked for an early check in and my expectations were overtaken. They had the room ready at 7 am . The journey had only started. Very professional and sympathetic team. Attentive to any demand and anticipating our needs. The bedroom was superb and the bed amazing. Everything thought to please the client. Thank you Raffles.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. V., Thank you for taking the time to provide such positive feedback following your recent visit to Raffles Europejski Warsaw! We are delighted you enjoyed everything about your stay and your expectations were truly exceeded! We are so pleased you had such a comfortable nights sleep in our fabulous beds and were looked after by our attentive team. We do hope we will have pleasure of welcoming you back to Raffles Hotel Europejski in the future. Sincerely, Alisa Martyanova Guest Relations Supervisor

Pdar Business - 09/08/2019 AccorHotels review
« Beautiful Hotel, great service »

Beautifully designed, great location, excellent service. The breakfast service on Sunday was very slow, and my only complaint was that I could hear people walking in the room above me, which is not expected ina a hotel of this caliber.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs D., Thank you for taking the time to review your stay at Raffles Hotel Europoejski Warsaw. Guest feedback is very important to us and we do note your comments regarding breakfast experience and audibility in you room. We are so pleased you enjoyed your stay including our décor and central location, and were looked after by our outstanding team. We do hope we will have pleasure of welcoming you back to Raffles Hotel Europejski in the future With kindest regards, Alisa Martyanova, Guest Relations Supervisor

Stefano Business - 09/08/2019 AccorHotels review
« Excellent »

Most pleasant and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon in Raffles Europejski Warsaw! Sincerely, Alisa Martyanova Guest Relations Supervisor

Rob B. Couples - 07/08/2019 AccorHotels review
« Excellent hotel with outstanding service »

This was the last stop in our month long European trip and it was outstanding in many ways. The room was large and well appointed, the bed was very comfortable, breakfast each morning was very tasty with a good selection, and the service and assistance from the staff was outstanding. We had a couple of small issues with the toilet in our room, but this was fixed when we alerted the front desk. There was an issue with our transfer to the airport on our departure, but it was quickly sorted.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We always appreciate feedback, and were delighted to learn that you enjoyed your stay! Guest feedback is very important to us and we do note your comments regarding departure experience. We are so pleased you had great nights sleeping in our comfortable beds and were looked after by our attentive staff. We do hope we will have pleasure of welcoming you back to Raffles Hotel Europejski in the future. With kindest regards, Alisa Martyanova, Guest Relations Supervisor

Bartek Couples - 05/08/2019 AccorHotels review
« Mr »

We had a great and pleasant experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., Thank you for taking the time to review your stay with us , and for leaving such positive feedback - we really cannot ask for more than a 100 out of 100. We are so pleased you enjoyed everything about your stay, and we totally surpassed your expectations. I do hope we will have pleasure of welcoming you back to Raffles Hotel Europejski in the future. Kind regards, Alisa Martyanova, Guest Relations Supervisor

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