Raffles Europejski Warsaw 5 stars

Customer review rating (ALL Rating) 4.8/5 654 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Labelled ALLSAFE - elevated hygiene and prevention measures

  • A 160-year-old Warsaw landmark, revitalized in the spirit of contemporary luxury

  • Luxury Raffles Spa with a state-of-the-art upstream indoor pool and rejuvenating treatments

  • Spacious rooms and suites decorated with specially curated Polish artworks

  • Superb food and beverage options including the iconic Lourse Warszawa pâtisserie

Our accommodation(s)

Hotel location

Raffles Europejski Warsaw

Krakowskie Przedmiescie 13
00-071 Warsaw
Poland

GPS:52.241636, 21.014714

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 240 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  654 reviews

TripAdvisor Rating  5.0/5  364 reviews

Certificate of excellence 2023

All good and friendly staff

Customer review rating 5.0/5

Tanja Families - Confirmed reviews ALL

We were a big family with two dogs. Everything was arranged very well and the service in your hotel was excellent and flexibel.

Dear Tanja, Thank you for reviewing your stay with us. We truly value customer feedback and I was delighted to hear that we exceeded your expectations and your family had a wonderful stay in Raffles Europejski Warsaw. It is always a pleasure to receive positive comments and we are thrilled to know you returned home with some happy memories of your time with us. Best regards Marta Sielska Guest Relations Coordinator

nice room bad service

Customer review rating 2.5/5

Nadia Couples - Confirmed reviews ALL

generally, we started with the water fluid in the bathroom from the shower, then bath wasnt able to lock to fill the water, then i found out there were no toilet brush next day we went for breakfast and it was the longest and senseless breakfast i ever had. food was good, but service - mmmm. i mean, i see they try to be polite and high service - but at the end stuff is not delivering. long wait for menu, long wait for order, long wait for the order. tables not cleaned on time, forks/knifes also we waited. they brought us empty glasses for prosecco and prosecco itself in 10 minutes) reserved tables and just random people come there (there was couple that came the same time, i was alone and they were couple and they asked for the same table near the window with "reservation" on it - and they got it. and it was not their reservation, im sure) so - problem was in my late partner or because why woman should sit alone near the window?))) ) i mean, it's not my first 5 star hotel - but truth is that you get room and building of 5 star hotel and service like "we try hard but we just cant". and i know what im talking about.

Dear Nadia, Thank you for taking the time to review your most recent stay at Raffles Europejski Warsaw. Please allow me to sincerely apologize for disappointment with your recent visit. It’s important to us that each guest stay is as pleasant and comfortable as possible. I appreciate that you brought your latest experience to our attention and I have taken to heart your constructive feedback reference the staff service. Rest assured, we will take steps to address these issues and make any necessary improvements. Once again, we’re genuinely sorry for your experience. We truly hope that you will give us the opportunity to welcome you back to Raffles Europejski Warsaw again in the near future. Best regards Marta Sielska Guest Relations Coordinator

A Wonderful hotel befitting the Raffles brand

Customer review rating 5.0/5

Eddie G. Couples - Confirmed reviews ALL

These days, a hotel worth the price you pay is no different from another. What then sets one hotel apart? The manner in which the hotel treats its guests. It’s human touch. Raffles Europejski Warsaw has abundance of this. I must commend all the ppl fm the Reception and Concierge including Magda, Michael, “Voitek”, our Butler “Franceska”, and a lass trainee who checked us in expediently and others whose names we do not have. Mr Bartek fm Concierge was outstanding. All the breakfast staff were excellent too, especially Jacob. The housekeeping and other hotel staff also did a very good job!!! Tq too to the Front office Manager Mr Arkadiusz Walfisz for his hospitality and professionalism.

Dear Mr.Eddie G., Thank you for this very detailed review and for choosing Raffles Europejski Warsaw. I am pleased to learn that we meet your expectations in many areas which resulted in having a fabulous stay. It was a pleasure to have you with us and we are glad that you have had an amazing time in our hotel. We are thrilled you had a wonderful experience, and enjoyed the personalized level of service our team strive to deliver to all of our valued guests. I will ensure your kind comments are shared with all of my colleagues who help to make each individual experience so memorable. We very much look forward to warmly welcoming you back again in the near future. Best regards Marta Sielska Guest Relations Coordinator

A wonderful hotel befitting the Raffles Brand

TripAdvisor rating 5.0/5

Trip37379074099 Couples - TripAdvisor review

These days, a hotel worth the price you pay is no different from another. What then sets one hotel apart? The manner in which the hotel treats its guests. It’s human touch. Raffles Europejski Warsaw has abundance of this. I must commend all the ppl fm the Reception and Concierge including Magda, Michael, “Voitek”, our Butler “Franceska”, and a lass trainee who checked us in expediently and others whose names we do not have. Mr Bartek fm Concierge was outstanding. All the breakfast staff were excellent too, especially Jacob. The housekeeping and other hotel staff also did a very good job!!! Tq too to the Front office Manager Mr Arkadiusz Walfisz for his hospitality and professionalism.

Dear Mr. Guest, Thank you for this very detailed review and for choosing Raffles Europejski Warsaw. I am pleased to learn that we meet your expectations in many areas which resulted in having a fabulous stay. It was a pleasure to have you with us and we are glad that you have had an amazing time in our hotel. We are thrilled you had a wonderful experience, and enjoyed the personalized level of service our team strive to deliver to all of our valued guests. I will ensure your kind comments are shared with all of my colleagues who help to make each individual experience so memorable. We very much look forward to warmly welcoming you back again in the near future. Best regards Marta Sielska Guest Relations Coordinator

Reliably great service and hospitality

Customer review rating 4.5/5

Jw Business - Confirmed reviews ALL

This was my seventh stay at the Europejski and I always love it. Good amenities, welcoming and comfortable lobby, and great service from everyone. A very well-run place.

Dear JW, Thank you for your glowing review and for choosing the Raffles Europejski Warsaw We are delighted to read your beautiful comments on the service that our team has delivered. I will ensure your kind comments are shared with all of my colleagues who help to make each individual experience so memorable. We look forward to welcoming you back to Raffles Europejski Warsaw soon. Best regards Marta Sielska Guest Relations

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Other web-users rate our hotel

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