Hotel - Swissôtel Al Maqam - Tower F
Swissôttel Hotel Swissôttel Hotel

Swissôtel Al Maqam - Tower F

4.3/5 4,775 reviews
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Catering

  • 1 restaurant(s)
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Hotel location

Our rooms

  • 1,624 rooms
  • 100% non-smoking hotel
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Opening windows
    • WIFI in your room
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 4,775 reviews

Our guest reviews for
Swissôtel Al Maqam - Tower F

100% genuine reviews from our guests

Find out more
Nik Couples - 10/09/2019 AccorHotels review
« superb »

amazing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Nik, Thank you for choosing Swissotel Al Maqam Makkah hotel for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon!

Shafiruddin B. M. Couples - 05/09/2019 AccorHotels review
« Great location for hajj and umrah »

My wife and I stayed for 6 nights 1 week after wuquf, we were given a room partially facing the kaabah which is a truly great experience. The room was in great condition. However, the breakfast need some improvement by including menus for people like us from south east Asia. The current breakfast is suitable for Middle East and European only

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Shafiruddin, Thank you for choosing Swissotel Al Maqam Makkah hotel for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon!

Zaki M. Families - 05/09/2019 AccorHotels review
« Awesome and joyful »

Recieptionists were so friendly and cooperative. Room service was so nice and responsive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Zaki, Thank you for choosing Swissotel Al Maqam Makkah hotel for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon!

Mohd A. Couples - 04/09/2019 AccorHotels review
« The best place to stay »

Speechless!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mohd, Thank you for choosing Swissotel Al Maqam Makkah hotel for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon!

Hamood A. Families - 03/09/2019 AccorHotels review
« One of the best hotels in Makkah »

Check in and check out experience were fast. Employees in all sections were happy to help and serve. Room size is good for this location. Bed was comfortable and clean. Room service was reliable and tasty. Breakfast was very good with plenty of setting areas.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Hamood, Thank you for choosing Swissotel Al Maqam Makkah hotel for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon!

Mohammed Families - 03/09/2019 AccorHotels review
« Excellent »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mohammed, Thank you for choosing Swissotel Al Maqam Makkah hotel for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon!

Hassan M. Families - 02/09/2019 AccorHotels review
« Mr. Hassan M. »

Very good time I spent with my family at Haram view Suite. Many thanks to all of the staff members we dealt with, namely the receptionists, cleaners and Al Khairat Restaurant team. It is appreciated if you would consider the check out up to 5 p.m. and not 2 p.m. Keep it forward.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you for choosing Swissotel Al Maqam Makkah hotel for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon!

Saiful I. B. W. Z. Couples - 02/09/2019 AccorHotels review
« Would coming back again! »

The hotel so near to Al Haram and other facilities like food court ,shoppoing mall. Definitely one of my hotel to be considered for my next Omra.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Saiful, Thank you for choosing Swissotel Al Maqam Makkah hotel for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon!

Nurholis Y. M. Couples - 31/08/2019 AccorHotels review

Awesome Kaba view and nice room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Nurholis Bn Yusuf, Thank you for choosing Swissotel Al Maqam Makkah hotel for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon!

Salwah A. Couples - 31/08/2019 AccorHotels review
« Wonderful »

All superb except for size of bathroom is quite small

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Salwah, Thank you for choosing Swissotel Al Maqam Makkah hotel for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon! t

Wijaksana S. K. Couples - 29/08/2019 AccorHotels review
« Very good »

Near to haram...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Wijaksana Santosa, Thank you for choosing Swissotel Al Maqam Makkah hotel for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon!

Zulkifli, K. L. Couples - 29/08/2019 AccorHotels review
« Excellence experience »

Very good experience. If the hotel could provide hairdryer for female use, it would be better. However overall experience was very satisfied for us. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Zulkifli, Thank you for choosing Swissotel Al Maqam Makkah hotel for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon!

Abdulrahman Families - 29/07/2019 AccorHotels review
« Despondent »

Since I booked the room from booking site it wasn’t exactly how it was described! I cannot see kaabah like I booked, the sheets wasn't quite clean I found blood stains in one of the extra bedding, the TV in the seating area not working and I called the room service many times and no one came to fix it, the supplies in the bathroom wasn’t new.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abdulrahman A., Thank you for taking the time to tell us about your experience at the Swissôtel Al Maqam At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Abdulwahab M. Couples - 17/07/2019 AccorHotels review
« every thing was good but the room wasn't clean. »

The breakfast was great, and the staff as well. but the room cleanness wasn't up to the mark. there was a lot of dirt in the room corners and under the bed. the only good thing is that the room is near to alharam but because the room wasn't clean I won't come again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Abdulwahab, Thank you for choosing Swissotel Al Maqam for your recent stay in Makkah. We are happy to know that you enjoyed our (POSITIVE) during your stay. As of the rest of your comments, they have been shared with the concerned department in order to be addressed. We look forward to welcoming you in the near future and have the pleasure of serving you once again.

Raees Solo - 11/07/2019 AccorHotels review
« More English speaking staff and a gym, better buffet »

Close to haram, subpar buffet,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Raees, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Syed F. H. Families - 08/07/2019 AccorHotels review

Front desk, house keeping and breakfast were extremely satisfied.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Syed, Thank you for choosing Swissotel Al Maqam Makkah hotel for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon!

Bandar Families - 06/07/2019 AccorHotels review
« Excellence »

Very comfortable with my staying and a very lovely staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Bandar Hezal, Thank you for choosing Swissotel Al Maqam Makkah hotel for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon!

Omar Families - 06/07/2019 AccorHotels review
« new hotel with good location »

good clean rooms close to the Haram with good breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Omar, Thank you for choosing Swissotel Al Maqam Makkah hotel for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon!

Umair M. Families - 06/07/2019 AccorHotels review
« Lovely »

Lovely

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Umair M., Thank you for choosing Swissotel Al Maqam Makkah hotel for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon!

Anonymous Families - 04/07/2019 AccorHotels review
« Great location and housekeeping »

The location to the Haram is great and the housekeeping are very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Abdulaziz, Thank you for choosing Swissotel Al Maqam Makkah hotel for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon!

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