Fairmont Chengdu

Customer review rating (ALL Rating) 4.8/5 343 reviews

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Description

Hotel extras

  • Vibrant location in Tianfu New Area, near the vast New Century Global Center

  • An Art Deco nightclub and restaurants featuring cuisine from China, Japan and Europe

  • Extensive spa facilities including steam rooms, saunas, and a daylit indoor pool

  • Spacious, beautifully appointed rooms and suites with panoramic cityscape views

Our accommodation(s)

Hotel location

Fairmont Chengdu

269 Tianfu Avenue Middle Section, Hi-Tech Zone
610041 Chengdu
China

GPS:30.553303, 104.069401

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 850 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  343 reviews

TripAdvisor Rating  5.0/5  6,303 reviews

Good experience. Convenient to airport by subway..

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

No excess to the Luang and no happy hours….is unfriendly and arrogant in the Accor group! May no real business sense !

Spent an amazing night

TripAdvisor rating 5.0/5

xun x TripAdvisor review

Derek Zoey MING are so sweet and considerable, we had a greatest birthday party yesterday. dishes are great as well. and we all love the music and the chill vibe. Definitely gonna come back!! I specifically love the cocktail and wine! Not to mention the night view here is gorgeous!

Dear Guest, Thank you for choosing Fairmont Hotel Chengdu, and taking the time to share your experience. We are so thrilled to read that you have spent an amazing night in Miku Restaurant, sincerely wish you have had an unforgettable birthday party time with us. Your kind recognition on the attentive service from Derek, Zoey and Ming has been shared with team members to support our ongoing passion for excellence on our daily offering. Thank you again for your heartfelt review, we sincerely look forward to warmly welcome you back in near future.

Location is good, room is good

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

check in needs to improve, counter needs to ensure people do not jump queue. It's too long and when people jump queue, the wait will be much longer for those that queued.

Dear Mr. W., Thank you for staying with Fairmont Hotel Chengdu, and taking the time to share your feedback! We are sorry to learn that the recent stay experience has felt below your expectation, we sincerely apology for the poor check in and breakfast experience due to lack of management. Front Desk and Spectrum restaurant service team has been noted, team members will pay special attention refraining from the same circumstance and continually strive to create our guests problem free and pleasant stay. Once again, Mr. W., we do apologize and thank you for your heartfelt review, we sincerely look forward to warmly welcome you back in near future! With Best Regards, Rita Ge Director of VIP Service & Guest Experience

Happy stay

Customer review rating 5.0/5

Cindy Solo - Confirmed reviews ALL

I booked 2 nights initially with Fairmont Chengdu. When I checked in, the stuff was friendly and professional. I was upgraded to luxury room. The room is spacious with a view of Tianfu Avenue - The world's longest city central axis and Century City - The World's biggest stand-alone building. Amazing! The room is clean and well equipped, large comfortable bed with bed end bench, automatic window sheer and shutter, study desk and chairs, Nesspresso coffee machine and capsule just like at home. Universal sockets even fit my UK plugs. The bathroom is bright and spacious, it shows high standard. Smart toilet and shower are separate and both are well-functional. What impressed me most is the big walk-in wardrobe you don't normally see in other hotels. The hotel is 50 metres away from C and D Exits of Century City tube Station of Line 1 and 18, getting to Tianfu airport is only 30-40 minutes on line 18, and similar time to Tianfu Square on another direction on line 1. The breakfast is also very good, plenty of choices. I planned to stay in other hotel in the city centre for the next 3 nights, but I cancelled it and continued staying in Fairmont Chengdu. And when I finished my trip in other cities, I stayed another night there, equally happy stay again. I really enjoyed staying in Fairmont Chengdu, and I will definitely choose it again when I am in Chengdu next time.

Dear Ms. L., Thank you for staying with Fairmont Hotel Chengdu, and taking the time to share your experience! We are so thrilled to read that you have enjoyed a happy stay with us. Your kind recognition on staffs' friendly and professional service has been shared with team members to support their ongoing passion for excellence on our daily offering. Hotel located at superior location with metro line 1 and 18 nearby entrance that is convenient to go city center and Tianfu airport. Wish our thoughtful service, well-appointed facilities, and comfortable environment have created you pleasant time in Chengdu. Thank you again for your heartfelt review, we sincerely look forward to warmly welcome you back in near future! With Best Regards, Rita Ge Director of VIP Service & Guest Experience

Happy stay

TripAdvisor rating 5.0/5

Blackrose90 TripAdvisor review

I booked 2 nights initially with Fairmont Chengdu. When I checked in, the stuff was friendly and professional. I was upgraded to luxury room. The room is spacious with a view of Tianfu Avenue - The world's longest city central axis and Century City - The World's biggest stand-alone building. Amazing! The room is clean and well equipped, large comfortable bed with bed end bench, automatic window sheer and shutter, study desk and chairs, Nesspresso coffee machine and capsule just like at home. Universal sockets even fit my UK plugs. The bathroom is bright and spacious, it shows high standard. Smart toilet and shower are separate and both are well-functional. What impressed me most is the big walk-in wardrobe you don't normally see in other hotels. The hotel is 50 metres away from C and D Exits of Century City tube Station of Line 1 and 18, getting to Tianfu airport is only 30-40 minutes on line 18, and similar time to Tianfu Square on another direction on line 1. The breakfast is also very good, plenty of choices. I planned to stay in other hotel in the city centre for the next 3 nights, but I cancelled it and continued staying in Fairmont Chengdu. And when I finished my trip in other cities, I stayed another night there, equally happy stay again. I really enjoyed staying in Fairmont Chengdu, and I will definitely choose it again when I am in Chengdu next time.

Dear Guest, Thank you for staying with Fairmont Hotel Chengdu, and taking the time to share your experience! We are so thrilled to read that you have enjoyed a happy stay with us. Your kind recognition on staffs' friendly and professional service has been shared with team members to support their ongoing passion for excellence on our daily offering. Hotel located at superior location with metro line 1 and 18 nearby entrance that is convenient to go city center and Tianfu airport. Wish our thoughtful service, well-appointed facilities, and comfortable environment have created you pleasant time in Chengdu. Thank you again for your heartfelt review, we sincerely look forward to warmly welcome you back in near future!

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