Hotel - Novotel Lucknow Gomti Nagar
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Novotel Lucknow Gomti Nagar Hotel

5.0/5 538 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • CHAUDHARY CHARAN (Paying)
    • LUCKNOW INTL APT (Paying)
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • 4 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

AIRTEL2 km / 1 mi ASIAN PAINTS18 km / 11 mi HPCL6 km / 4 mi INDUS TOWER4 km / 2 mi ITC41 km / 25 mi NTPC5 km / 3 mi RELIANCE JIO8 km / 4 mi TATA CONSULTANCY4 km / 2 mi UNICEF5 km / 3 mi
ALSTOM5 km / 3 mi GE5 km / 3 mi INDIAN ARMY17 km / 10 mi IOCL5 km / 3 mi KIRLOSKAR12 km / 7 mi NTPC LTD6 km / 3 mi SAMSUNG5 km / 3 mi TATA TELESERVICES10 km / 6 mi VODAFONE2 km / 1 mi

Your meetings and events

Novotel Lucknow Gomti Nagar Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
GRAND BALLROOM 1 80 m2 3 m 80 30 30 80 50
GRAND BALLROOM 2 80 m2 3 m 80 30 30 80 50
CELEBRATION 90 m2 3 m 90 40 50 70 50
THE GRAND BALLROOM 160 m2 3 m 120 30 35 42 60
    • Videoconferencing
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 116 rooms

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.3/5 AccorHotels Rating 737 reviews

Our guest reviews for
Novotel Lucknow Gomti Nagar

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
5.0/5 TripAdvisor Rating 538 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Anmol M. Business - 12/07/2019 AccorHotels certified review
« Exelent »

Goog

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Jaswant S. C. Business - 10/07/2019 AccorHotels certified review
« Very Good »

Good experience. I would prefer to stay in this hotel in my next visit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Gaurav G. Business - 10/07/2019 AccorHotels certified review
« Good stay »

Overall good rooms and hospitality..breakfast could have been better in terms of options

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Vijaylaxmi J. Families - 09/07/2019 AccorHotels certified review
« BAD »

first of all I booked NOVOTEL for its name and services we have had in other parts of the world but NOVOTEl Lucknow was no where close to it. NO booking-when we reached NOVOTEl they said your booking does not exist and harassed us for an hour plus insisting us to book on present rate while our booking agent confirmed us that our booking is very well valid at the rate we booked. and instead of helping us or contacting our booking agent Expedia they said you call and check we will not which is very disappointing. finally somehow Expedia did arrange for our booking. BREAKFAST-horrible,half cooked breakfast was there the idlis were half cooked, aloo parantha a very basic preparation in India was thick and uncooked and with literally no potato. good thing was Indian tea. in lunch we ordered Bruschetta the kind of bruschetta they served us was hilarious because it was chili cheese toast .even the bread used was normal loaf bread. please teach your staff how to cook and know the international recipes. and finally they gave us someone else's luggage in our car, thankfully ours was not displaced but a total mismanaged hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Lucknow Gomti Nagar. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Parag T. Business - 08/07/2019 AccorHotels certified review
« Nice big rooms and good service »

I had business meetings on two consecutive days and had to stay in Gomati Nagar for a night. Experience was very good. Quickly checked in and had luxurious room with all necessary services.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Karan S. Business - 08/07/2019 AccorHotels certified review
« LUXURY HOTEL WITH BEST LOCATION IN LUCKNOW »

IT WAS A WONDERFUL STAY AT NOVOTEL GOMTI NAGAR & STAFF WAS VERY COURTEOUS ESPECIALLY THE GRE WHO MET US AT CHECK OUT COUNTER WHO DISCUSSED & SHARE THE FEEDBACK FOR OUR STAY BREAKFAST WAS ALSO SPREAD & POOL ON ROOFTOP IS EXCELLENT TOILETRIES WAS EXCELLENT

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

P.m. M. S. Business - 06/07/2019 AccorHotels certified review

Stay was pleasant. Front office and Restaurant staff were excellent. The gentleman from Sikkim in the restaurant was awesome [ Forgot his name]. Room service need to be improved. Newspaper should eb supplied to rooms. I felt that the Management is slightly tight fisted.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Lucknow Gomti Nagar. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Neeraj Couples - 06/07/2019 AccorHotels certified review
« Good »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Amritpal Business - 02/07/2019 AccorHotels certified review
« Comfortable Stay but hurting of hand spoiled the experience. »

Stay was good but the design of your washroom doors is worst. If you close one half, the other half will close automatically which is nowhere in any other hotel chains. This resulted in hurting of my hand and I conveyed the same to your reception. It is misleading as you have also not mentioned in the room that the person needs to be cautious with the door. No one will know the working by himself until told. I would suggest, this is nowhere adding any extra comfort to the customer. You can remove this design by cutting the cable joining the 2 doors. Otherwise, you may land up in a difficult situation, if someone sue the hotel in case of physical hurting of the person.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Lucknow Gomti Nagar. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

G. M. Business - 30/06/2019 AccorHotels certified review
« good »

good check in procedure in the reception. food is good and overall stay was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Amit N. Families - 29/06/2019 AccorHotels certified review
« Nice comfortable stay »

The stay was very comfortable. Staff was also very courteous and always helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Amit P. Families - 29/06/2019 AccorHotels certified review
« Excellent »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Irma M. Business - 27/06/2019 AccorHotels certified review
« Courteous Staff & Prompt Service »

The staff is courteous and attentive at all times, whether it is at the reception, restaurant or bar. Even the room service is quick and to satisfaction (only one suggestion, put some salt and spice on the tray along with food so that guests can season the food to their liking). Special mention for the staff at the restaurant during breakfast time. they are exceptionally attentive, nimble footed and welcoming. Keep up the good work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Mandeep J. Business - 24/06/2019 AccorHotels certified review
« Below Average »

Had worst check in experience. Even after booking as a corporate client, I was asked to block my card for room tariff and additional charges if any consumed. This is not expected for business clients. I asked the staff to charge 100% room tariff and that I will pay consumables at the time of check out to which also they had one liner that it is out hotel policy and we cant do anything about it. It is very offensive behaviour as a guest. This is the least expected from such hotel who look to expand business via corporate bookings. On mail I requested a smoking room, I was confirmed room booking but at the time of check in , I was informed that the entire hotel is not smoking which should have been informed before room booking. Would not recommend this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Lucknow Gomti Nagar. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Abhishek N. Business - 24/06/2019 AccorHotels certified review
« Had a good stay »

Overall it was a good experience. I just wish the restaurant staff would've been more prompt. They kept forgetting orders and the food was at best better than average

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Lucknow Gomti Nagar. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Kapil M. Couples - 24/06/2019 AccorHotels certified review
« Excellent »

Cant be more happy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Ravikrishna I. Business - 22/06/2019 AccorHotels certified review
« Memorable stay , comfortable »

Was a nice experience, though a short stay. Liked the GYM and breakfast . Rooms were well kept.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Anshu J. Business - 21/06/2019 AccorHotels certified review
« Good Rooms, great reception and attentive staff »

I had one issue though - first night I ordered in room dining and inspite of numerous follow ups they did not give me the bill. While leaving also I requested the manager to send me bill thru watsapp but nothing recd. Not sure what could be the reason but this was the only issue in otherwise a very nice stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Lucknow Gomti Nagar. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We did try to check the bill, however there is nothing posted in your room. We have informed our team in the finance to check for the same and we assure you the same shall be reverted shortly. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Priyanka D. Business - 20/06/2019 AccorHotels certified review
« Comfortable stay »

It was comfortable stay. However I would also suggest that it would be preferred to have a dental kit and a shower cap in the bathroom. Also, some welcome refreshments like fruits or a bottle of juice in the room will be nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Anonymous Business - 19/06/2019 AccorHotels certified review

Still room service to be improve

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Lucknow Gomti Nagar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

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