Hotel - Novotel Lucknow Gomti Nagar
Novotel Hotel Novotel Hotel

Novotel Lucknow Gomti Nagar Hotel

4.5/5 518 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • CHAUDHARY CHARAN (Paying)
    • LUCKNOW INTL APT (Paying)
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • 4 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

AIRTEL2 km / 1 mi ASIAN PAINTS18 km / 11 mi HPCL6 km / 4 mi INDUS TOWER4 km / 2 mi ITC41 km / 25 mi NTPC5 km / 3 mi RELIANCE JIO8 km / 4 mi TATA CONSULTANCY4 km / 2 mi UNICEF5 km / 3 mi
ALSTOM5 km / 3 mi GE5 km / 3 mi INDIAN ARMY17 km / 10 mi IOCL5 km / 3 mi KIRLOSKAR12 km / 7 mi NTPC LTD6 km / 3 mi SAMSUNG5 km / 3 mi TATA TELESERVICES10 km / 6 mi VODAFONE2 km / 1 mi

Your meetings and events

Novotel Lucknow Gomti Nagar Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CELEBRATION 90 m2 3 m 90 40 50 70 50
GRAND BALLROOM 1 80 m2 3 m 80 30 30 80 50
GRAND BALLROOM 2 80 m2 3 m 80 30 30 80 50
THE GRAND BALLROOM 160 m2 3 m 120 30 35 42 60
    • Videoconferencing
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 116 rooms

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.4/5 AccorHotels Rating 672 reviews

Our guest reviews for
Novotel Lucknow Gomti Nagar

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 518 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Allan Business - 14/05/2019 AccorHotels certified review
« Very good stay »

The staff are very helpful. The food is good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Dr.ashish J. Families - 09/05/2019 AccorHotels certified review
« As always Hospitality at its best »

We stayed at Novotel Lucknow for the 5th time and as always everything was well taken care of.Will definitely return during our next visit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ashish J. Y., We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Anonymous Couples - 08/05/2019 AccorHotels certified review

It was my 2nd time stay , and was again an awesome experience . Food was so yummy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Akhlaque A., We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Sanjay M. Families - 06/05/2019 AccorHotels certified review
« Good staff and good facilities. »

The rooms were well done up and clean. The staff was courteous and caring. Made a great impression about Novotel as a brand.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sanjay M., We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Nripendra N. Families - 06/05/2019 AccorHotels certified review
« Comfortable, relaxing stay with excellent facilities, excellent breakfast and most helpful staff. »

Enjoyed the pool and gym facilities. Breakfast was very lavish. People are friendly, cheerful and helpful. Rooms are comfortable with all modern amenities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nripendra N., We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Nilesh S. Solo - 06/05/2019 AccorHotels certified review
« Nilesh S. »

It was excellent experience, everything was clean and neat. Staff was helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nilesh S., We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Sylvia R. Solo - 02/05/2019 AccorHotels certified review
« Not what I expected from a 5 star hotel »

The experience was fine, I was comfortable but I was disappointed by several aspects of the service. Eg. The room should have a bathrobe, I asked for one several times but it never arrived. My room had a stale smell of cigarette smoke and at times fresh smoke as other guests must have been smoking in the corridor or in their room with the door open. I was disappointed with the food in the restaurant. On one night I was served overcooked pasta which did not contain the ingredients on the menu, I told a member of staff about this and they replied saying they will do it properly tomorrow, but I would expect they do it properly every time. The toiletries in the bathroom were not replaced or filled up during my stay and I did not have enough.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Lucknow Gomti Nagar. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Sylvia R. Solo - 02/05/2019 AccorHotels certified review
« Not what I expected from a 5 star hotel »

The experience was fine, I was comfortable but I was disappointed by several aspects of the service. Eg. The room should have a bathrobe, I asked for one several times but it never arrived. My room had a stale smell of cigarette smoke and at times fresh smoke as other guests must have been smoking in the corridor or in their room with the door open. I was disappointed with the food in the restaurant. On one night I was served overcooked pasta which did not contain the ingredients on the menu, I told a member of staff about this and they replied saying they will do it properly tomorrow, but I would expect they do it properly every time. The toiletries in the bathroom were not replaced or filled up during my stay and I did not have enough.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Lucknow Gomti Nagar. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Sylvia R. Solo - 02/05/2019 AccorHotels certified review
« Not what I expected from a 5 star hotel »

The experience was fine, I was comfortable but I was disappointed by several aspects of the service. Eg. The room should have a bathrobe, I asked for one several times but it never arrived. My room had a stale smell of cigarette smoke and at times fresh smoke as other guests must have been smoking in the corridor or in their room with the door open. I was disappointed with the food in the restaurant. On one night I was served overcooked pasta which did not contain the ingredients on the menu, I told a member of staff about this and they replied saying they will do it properly tomorrow, but I would expect they do it properly every time. The toiletries in the bathroom were not replaced or filled up during my stay and I did not have enough.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Lucknow Gomti Nagar. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Sylvia R. Solo - 02/05/2019 AccorHotels certified review
« Not what I expected from a 5 star hotel »

The experience was fine, I was comfortable but I was disappointed by several aspects of the service. Eg. The room should have a bathrobe, I asked for one several times but it never arrived. My room had a stale smell of cigarette smoke and at times fresh smoke as other guests must have been smoking in the corridor or in their room with the door open. I was disappointed with the food in the restaurant. On one night I was served overcooked pasta which did not contain the ingredients on the menu, I told a member of staff about this and they replied saying they will do it properly tomorrow, but I would expect they do it properly every time. The toiletries in the bathroom were not replaced or filled up during my stay and I did not have enough.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Lucknow Gomti Nagar. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Gautam S. Families - 01/05/2019 AccorHotels certified review
« GAUTAM S. »

STAY WAS NICE AND STAFF WAS CORDIAL AND ALL GOOD QUALITY FACILITY MADE AVAIALBLE AT HOTEL

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gautam S., We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Anonymous Families - 28/04/2019 AccorHotels certified review
« Friendly and courteous staff. Nice ambience »

As usual we love to visit the property due to welcoming and positive attitude of all the staff. We enjoyed our stay. Breakfast was specifically elaborate and to our satisfaction. Please look into the pillow and quilt in the suite room. Both are thick but the extra pillow and quilt were up to the mark. Toilet doors doesn't close seamlessly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. We strive to continuously improve the quality of our services and so we will look into your feedback for improvisation on mentioned areas. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Sajid A. A. Business - 26/04/2019 AccorHotels certified review
« Good »

this was my 3rd visit to Novotel Lucknow. Overall there is improvement observed in comparison to last visits. Specifically, breakfast service, the Punjabi lady (wish I could remember her name) in the restaurant looks after the guests very well. Earlier there was a problem related to provision of cutleries on each table - I did complain about it in my previous visit, this time it has been changed which was good to observe.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Sudhir P. Business - 26/04/2019 AccorHotels certified review
« Service level detoriated »

food was excellent Service is poor

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Lucknow Gomti Nagar. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Request you to please help us understand any situation which prompted you to feel the way you did. We assure you the same shall be looked into. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Ahibhushan N. S. Business - 26/04/2019 AccorHotels certified review

Ur staff Monalisa in front office is excellent. Ur room service is not up to the expectation. Very reluctant staff. Otherwise over all experience is good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. We strive to continuously improve the quality of our services. We will look into your feedback about the room service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Ravindra S. Business - 25/04/2019 AccorHotels certified review
« Complete satisfaction. Can't expect more. »

Fully supportive staff, well behaved. All sorts of comfort and personalized care made us extremely satisfied. Fully secure & verity amenities feel true luxury. Thank Novotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Shoeb S. Friends - 23/04/2019 AccorHotels certified review
« It’s as very good »

It was good and the staff was very professional and accommodating

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Najeeb A. Families - 23/04/2019 AccorHotels certified review
« Awesome »

Was upto expectations

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Anirban H. Business - 23/04/2019 AccorHotels certified review
« Nice place...good food »

Experience was good with rooms and food...helpful staff...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Amit P. Families - 22/04/2019 AccorHotels certified review
« Excellent »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
See rates