Hotel - The Sebel Auckland Manukau
The Sebel Hotel The Sebel Hotel

The Sebel Auckland Manukau

4.5/5 94 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • AUCKLAND AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • Russian
    • Korean
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Currency exchange
  • Porter

Leisure and activities

  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • Copy/print service available
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Hotel location

Companies and event centres nearby

Congress centre

VODAFONE EVENT CEN1 km / 0.62 mi

Our rooms

  • 152 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Web TV
    • Telephone
    • Radio in room
    • Work desk in all rooms
    • Manual temperature control
    • WIFI in your room
    • Baby bed
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.6/5 AccorHotels Rating 900 reviews

Our guest reviews for
The Sebel Auckland Manukau

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 94 reviews
Brian Couples - 20/08/2019 AccorHotels review
« A Great Place all Round »

We usually stay at the Airport prior to morning flights but decided to stay here for a change. What a great change it was. Lovely rooms, beautiful meal in the restaurant, great staff, superb service. We will certainly be back again.

Abigail Solo - 20/08/2019 AccorHotels review
« Beautiful place. Loved it! »

Receptionist was very delightful. Served with a beautiful smile. Big thank you to the cleaners, room was nice and cleaned everyday. Enjoyed my staying and will be back soon. Overall beautiful hotel. Thank you

Tony T. T. Business - 19/08/2019 AccorHotels review
« Room #520 »

I was stayed at room #520 last week with uncomfortable noises from fan. Whenever the fan is turned on, the noises on the ceiling is loud, luckily that it was during cold weather which don't need air con on otherwise have to deal with fan noises all night long. Other issue is limited car parking where myself / other guests are not able to park inside the building and had to park on the street, even far end of the street. If you can resolve this parking issue then would be better for people who have hired car and can park securely overnight.

Greg Business - 18/08/2019 AccorHotels review
« Convenient location and great facilities. »

Room was very well presented and every thing that I needed. Restaurant and staff were easy to access and of good quality and service.

Anonymous Friends - 18/08/2019 AccorHotels review

Great

Jane B. Couples - 18/08/2019 AccorHotels review
« Comfortable and pleasant stay. »

Was adequate to our needs, however thought it was unusual to pay for parking on top of staying there. This is the first time I have experienced this.

Amit Business - 18/08/2019 AccorHotels review
« All in one »

Clean neat and tidy facilities, with friendly staff and customer service experience

Stuart F. Couples - 18/08/2019 AccorHotels review
« Comfortable bed & room, great breakfast variety to choose from and Enjoyed our stay Thanks »

Same as above

Steven Business - 18/08/2019 AccorHotels review
« A very nice place to stay »

Very comfortable and clean with friendly service

Bridie H. Business - 18/08/2019 AccorHotels review
« Staff were friendly and my apartment was well equipped and very comfortable. The gym was a bonus. »

I really enjoyed the proximity of the shopping and motorway. Parking can be a problem.

Melissa Families - 18/08/2019 AccorHotels review
« Miss »

Great stay thank you, your hotel more then accommodated myself and my family they will definitely stay again, we all were made to feel very welcome and rooms were great. Only gripe was paying $28 a glass when I thought it was $17 as on the menu didn’t realise there was a larger size so that was a shock on the bill.

Anonymous Business - 17/08/2019 AccorHotels review
« Good place to rest but the staff ruined the experience »

I would rate my room highly and give it a 10. The room was very spacious with nice touches. Most importantly, the room was clean and the bed was comfortable. I also liked the fact that the hotel stayed true to its environmental contribution. In most of the hotels I've stayed at, I hang my towel (properly and on the designated place) after use so that I can re-use it as opposed to getting a new one everyday and it still gets replaced. At The Sebel they left it and didn't replace until I asked for one which I think is good. However I couldn't rate my overall stay highly. I think my 3 night stay would have been perfect if it wasn't for the restaurant staff. I had the buffet breakfast on my first morning which was nice. Staff were friendly and helpful too. However on my second morning I was running late for my appointment so I asked the restaurant staff if I could pay the full buffet price but instead get two croissants and an apple for takeaway. She asked her manager first which was okay. Aftwards she said it was okay and would get me a takeaway container. I told her it wasn't necesary because I only wanted to take an apple and two croissants and I can just put it on a napkin to eat while waiting for the cab. She insisted on getting me a container. I thought oh that's nice. She came back with a tiny container and when she handed it to me she said 'My manager said if you could please remember to take food minimally'. I felt very much offended. It's not like I ate at the buffet and requested for a takeaway container after having my fill. I didn't have anything from the buffet. The breakfast menu does not offer just the or just an apple so I instead paid for the full buffet to avail of these three items. I asked permission first and made it very clear that I was only after two croissants and an apple. To be told to take food minimally was offensive. Maybe the staff should also consider the size of the takeaway container which was one tiny box. How much can one person even fit there??? I got really annoyed and didn't have breakfast there the following day. The location is quite close to the mall and some restaurants but a bit difficult to get to on foot if coming from the train station.

Vimal Couples - 17/08/2019 AccorHotels review
« Excellent »

The stay was awesome, very quiet and private, pretty much what we were looking for to get some work done and rest. Only issue was parking as there wasn't enough available.... I had to park on the road.

OTR2014 Business - 17/08/2019 TripAdvisor review
« Business Trip »

Staff at reception at both check in and check out were very helpful and efficient. Dinner presentation and table service very good Only small issue was the lack of car parking, although I did arrive mid evening.

Our hotel has responded to the review
Our hotel has responded to the review

Hi OTR2014, Thank you for your lovely review of the hotel. I am glad to hear that your experience with our staff and meals in the restaurant were great. I am sorry about the lack of parking onsite. We have 57 onsite car parks however some nights it not enough. Sorry for the inconvenience. Kind regards, Rajiv Mathew General Manager

Dean G. Business - 16/08/2019 AccorHotels review
« Best hotel staff I have ever come across »

I say almost exclusively at the Sebal Manakau every time I’m in Auckland (which I travel a lot too). The hotel is nice and new and really close to our head office, but the main reason I stay is the service you receive from the excellent staff. They are always friendly and welcoming, nothing is a problem and they always make your feel valued.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dean G., It's always a pleasure having you stay with us, thank you so much for your lovely feedback and your continuous loyalty to our hotel! We look forward to welcoming you back again soon. Kind Regards, Alicia Abrahams Assistant Manager The Sebel Auckland Manukau E. ha… Telphone: +64(0…

Helen W. Business - 15/08/2019 AccorHotels review
« Quiet and clean »

Lovely quiet and clean hotel. I was upgraded to a larger room which was a nice treat. Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Helen W., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards, Alicia Abrahams Assistant Manager The Sebel Auckland Manukau E. ha… Telphone: +64(0…

Kerry Business - 15/08/2019 AccorHotels review
« Average »

Had to change rooms as bed was two singles. New room struggled to get the air conditioning to work and TV wouldn’t work, people had to come to my room three times to get it to work

John Business - 15/08/2019 AccorHotels review
« Attentive staff and comfortable room »

Being in Auckland for business I need a comfortable quiet room to relax in and get the sleep I need to take on the next day , I find you provide this and breakfast to boot so I’m set for my next day

Faz Couples - 14/08/2019 AccorHotels review
« Excellent »

Love staying at the Sebel, great hotel and good vibe.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Faz A., We very much appreciate your comments regarding your stay at our hotel and wish to welcome you back again in the future. Kind Regards, Alicia Abrahams Assistant Manager The Sebel Auckland Manukau E. ha… Telphone: +64(0…

Ann F. Business - 14/08/2019 AccorHotels review
« Messy, unorganised and absolutely no staff autonomy. »

While organising this small conference, Shaun had been very good to deal with and made this part of the process very easy. When the 7 of us arrived in on the Monday evening and could not be seated for dinner in the restaurant for a good hour. Dinner food was good but service was slow. The next day we were to have our meeting and was told it was on the fourth floor, that morning we were given only 2 swipe cards to get 7 people from all around the hotel to the 4th floor to the Board Room which was a tiny room set up for 6 pax not 8 like originally requested, I then had to go back down to reception to explain that the room was not suitable, now making the meeting start late, we were informed that we our meeting was actually set up just out from the restaurant and this worked well except that the double doors kept blowing open so at one stage we were locked in this room, no dramas but if we did need to evacuate for some reason there was no other way out for us. As our timelines for our meeting were tight, I had pre organised lunch so they knew it was for 1230pm and i had already given them our order (days in advance), our lunch then turned up a good half an hour late, causing people to hurry their lunch to leave to go back to the airport. Super frustrating as i felt personally responsible for the smooth running of this meeting with my team and was let down by your team on the day. Your team has absolutely no autonomy! Regardless of it was bar staff, wait staff or reception/front of house staff they were all just as useless. I must have had your staff say to me, on numerous occasions (over the 1.5 days that I was there) A: it wont be long now! and B: “I will have to ask my manager”. Empower your people or employ more capable people!! The staff were all very friendly just useless. The rooms themselves were nice, comfy beds and wonderful showers! Sorry for the rant but would hate for others to have the same experience that we had.

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