Hotel - ibis Styles Lisboa Centro Marquês de Pombal
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles Lisboa Centro Marquês de Pombal Hotel

4.0/5 207 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Enclosed public park near the Hotel.  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Gift shop/newspaper shop
    • Hairdressing salon

Leisure and activities

  • Fitness centre  (Nearby)

Catering

  • Breakfast included in the price
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
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We are currently improving our facilities. Please excuse us the inconvenience and thank you for your understanding.

Hotel location

Companies and event centres nearby

Congress centre

CCL5 km / 3.11 mi

Our rooms

Comfortable, modern and well located, the rooms are equipped with everything you need for a perfect stay in Lisbon. All rooms have a safe, free Wifi, bathroom, 43" TV and satellite channels.

  • 144 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 1 family rooms
  • 17 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Web TV
    • Telephone
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Manual temperature control
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 1,133 reviews

Our guest reviews for
ibis Styles Lisboa Centro Marquês de Pombal

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 207 reviews
Marie-josée M. Families - 10/09/2019 AccorHotels review
« Worst experience »

First I booked my room with 2 beds through the App and when We got at the hotel, at the reception they told us they didn’t got my 2 beds reservation. After arguing with them, she told me she can’t do anything and that I have to wait at 2 pm to see if they will have availability.... I told her that I wanted a refund and I was going somewhere else so at that that she made the change! It was unacceptable! So since our room wasn’t ready, I ask to let my luggage there and she told me that i have to take the stairs with all my luggage by myself to put it in the luggage room, I asked for help and she just looked and never helped us. It was other customers who helped us. That was the worst experience and the worst customer service.

William D. Friends - 10/09/2019 AccorHotels review
« Comfortable stay and great location. »

Apart from an issue at check-in where my updated credit card didn’t match the credit card that I paid with at time of reservation and pre-payment, resulting in me having to pay a further £70 plus at the hotel even although the hotel had my money since February, the stay was as expected from an Accor property.

Our hotel has responded to the review
Our hotel has responded to the review

Dear WILLIAM D., We very much appreciate your comments regarding your stay at the ibis Styles Lisboa Centro Marquês de Pombal. In fact our policy conditions are very explicit on the bookings as you can see “Guarantee Policy: Full amount of stay is payable in advance by credit card at booking time. The credit card used for booking must be presented at reception upon the client's arrival.” Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Lopes General Manager

Andrei N. Couples - 10/09/2019 AccorHotels review
« It was a perfect holiday and a great location »

We enjoined our stay and were able to relax. The only inconvenient are the walls because you can hear the neighbors.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREI N., We very much appreciate your comments regarding your stay at the ibis Styles Lisboa Centro Marquês de Pombal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Lopes GM

Dave Friends - 08/09/2019 AccorHotels review
« Clean and comfortable »

This hotel feels very new. The room was functional but very comfortable and clean with a fabulous shower and good air con. The staff were friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID O., We very much appreciate your comments regarding your stay at the ibis Styles Lisboa Centro Marquês de Pombal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Lopes General Manager

Shona Couples - 05/09/2019 AccorHotels review
« Great location, comfy bed and superb value »

Would definitely recommend and stay here again ...superb location, comfy bed, great shower and excellent location.

Bill M. Couples - 04/09/2019 AccorHotels review
« A hidden gem in downtown Lisbon »

Very satisfying from the friendly checking to the great breakfast and the nice ladies that always looked after me for my ice....thanks and if and when we return I will make sure I stay at your hotel again......

Our hotel has responded to the review
Our hotel has responded to the review

Dear WILLIAM M., We very much appreciate your comments regarding your stay at the ibis Styles Lisboa Centro Marquês de Pombal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Lopes GM

Robert L. D. A. E. G. Families - 03/09/2019 AccorHotels review
« Excellent »

We found your staff both helpful and efficient and an excellent service as we have found in any of your hotels we have stayed in over the years in the different country's within Europe we have stayed in.

Our hotel has responded to the review
Our hotel has responded to the review

Exmo Senhor L., Agradecemos os seus comentários no seguimento da sua estada no ibis Styles Lisboa Centro Marquês de Pombal. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Paulo Lopes Diretor Geral

K. Couples - 03/09/2019 AccorHotels review
« It was ok »

The room had some clothes from previous occupants which was a bummer, however overall experience was ok. Room was cleaned every day, breakfast was monotonous but very good ( could be more warm dishes like scramble eggs and sausages). The lack of balcony was a bit frustrating.

Daniela Couples - 03/09/2019 AccorHotels review
« Great »

Everything was perfect, from the location, to our room! The best part was the breakfast (fresh orange juice, really great selection of food, everything was fresh and very good quality! Even the coffee machine had good coffee)

Our hotel has responded to the review
Our hotel has responded to the review

Dear DANIELA ADINA M., We very much appreciate your comments regarding your stay at the ibis Styles Lisboa Centro Marquês de Pombal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Lopes General Manager

Francis M. Families - 03/09/2019 AccorHotels review

Perfect!!!!

Our hotel has responded to the review
Our hotel has responded to the review

Madame M., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Styles Lisboa Centro Marquês de Pombal. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs Paulo Lopes Directeur

Anonymous Couples - 01/09/2019 AccorHotels review
« Chill after the wedding »

Provided an excellent base for exploring the wonderful city of Lisbon. Helpful, friendly and discreet staff. Rooms were modern, clean and extremely well maintained

Our hotel has responded to the review
Our hotel has responded to the review

Dear BOB R., We very much appreciate your comments regarding your stay at the ibis Styles Lisboa Centro Marquês de Pombal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Lopes General Manager

Anonymous Solo - 27/08/2019 AccorHotels review
« Good position, clean,reasonable value for a city hotel »

I arrived late and was received by a friendly person who spoke excellent English. Room spacious and air conditioning worked well. Breakfast very good choice. breakfast room noisy.

Anonymous Families - 22/08/2019 AccorHotels review
« Excellent hotel, great location, helpful staff »

The hotel is in a very central location and the Metro and buses are very close by. We were very pleased with the hotel, the room was quite spacious and the bathroom facilities were excellent. The only negative was there was only ONE bottle of water and ONE snack bar in the room even though there were three of us in the room. The receptionist did provide another 2 bottles of water when we asked. The choice in the buffet breakfast was quite varied and suited every taste and requirement. I would highly recommend this hotel for a trip to Lisbon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Paulo Lopes

Hm Friends - 21/08/2019 AccorHotels review
« Everything was good except the shower. »

Drainage and partition of the shower in the toilet wasn't well done, often resulted in very wet floor after taking a bath.

P. Business - 17/08/2019 AccorHotels review
« Short stay, great service »

Short stay between 2 flights, easy check in, clean and comfortable room, excellent breakfast, fast check out.

Ken Solo - 17/08/2019 AccorHotels review
« Nothing special »

I was celebrating a big event in my life and I got a very slow check-in process which was very unfriendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KENNETH CHRIS F., Thank you for taking the time to tell us about your experience at the ibis Styles Lisboa Centro Marquês de Pombal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paulo Lopes GM

Ray K. Solo - 15/08/2019 AccorHotels review
« Excellent property and good location. »

From the reception and check into to checkout my stay at this hotel was excellent. The rooms were a decent size and had the basic amenities. The only thing missing was a coffee maker, however coffee is available downstairs on the 1st floor. The breakfast service was more than adequate and plentiful in terms of choices. Rate this property as well maintained and good value for the money.

Thiago Business - 13/08/2019 AccorHotels review

Pretty good and clean. Only shampoo available.

Bill Friends - 12/08/2019 AccorHotels review
« Good central hotel »

A good modern hotel. Well located near the Metro. Friendly helpful staff and a good continental breakfast

Ce W. Families - 09/08/2019 AccorHotels review
« Excellent in all respects »

4 nights, great location - modern , clean & excellent breakfast

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