Hotel - Ibis Paris Gare de l'Est 10ème
Ibis Hotel Hotel Ibis Hotel Hotel

Ibis Paris Gare de l'Est 10ème Hotel

3.0/5 90 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • High-speed Internet
    • WIFI in the communal areas
    • Free WIFI
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 3 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Exhibition centre

PORTE DE VERSAILLES7.9 km / 4.91 mi VILLEPINTE19 km / 11.81 mi

Your meetings and events

Ibis Paris Gare de l'Est 10ème Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
RECOLLET 22 m2 2 m 16 0 0 16 0
SAINT LAURENT 25 m2 2 m 25 0 25 20 0
SAINT-MARTIN 25 m2 2 m 0 0 20 0 0
    • Screen
    • Flipchart
    • Soundproof
    • Day light
    • WIFI access
    • Overhead projector
    • High speed transmission line
    • Airconditioned meeting room
    • Hotel connected to conv. centre
    • Accommodation
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Welcoming, modern and comfortable, with a cozy bed and functional bathroom: The ibis room has everything you need to enjoy your stay

  • 44 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Web TV
    • Telephone
    • Free WIFI
    • Opening windows
    • Direct dial telephone
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • RJ 45 outlet
    • Internet access via Fiber Optics
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
3.9/5 AccorHotels Rating 1,187 reviews

Our guest reviews for
Ibis Paris Gare de l'Est 10ème

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.0/5 TripAdvisor Rating 90 reviews
Badreddine S. Families - 05/08/2019 AccorHotels review
« Mr »

I left the hotel with 17 bites all over my body because the room was Infested with bed bugs. We collected the bugs we found and took them to the reception! The room was absolutely filthy!

Judith T. Couples - 31/07/2019 AccorHotels review
« Room difficult to get to. Many stairs, dinky elevator, beds slipping off on floor . We fell on the floor. »

The staff was helpful and friendly We are elderly and fit, but this was beyond our ability. Crossing an alley then lugging suitcases to elevator that could barely hold two people .That was difficult but then the small room and inferior beds made it a trip of great inconvenience. We had just stayed in an Ibis Styles in London and it was a pleasant experience. So why the difference.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JEFFREY T., Thank you for taking the time to tell us about your experience at the ibis Paris Gare de L'Est 10ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chantal PECOU MANAGER

Anonymous Families - 29/07/2019 AccorHotels review

Excellent staff, very convenient to Gare de L'Est as it's basically across the street but over on the next block, and our room was fairly good and a reasonable size. There was a lot of noise out on the street at night. When you close the windows it cuts down on the noise quite a bit, but you can still hear noise outside and it went well into the night. The room got quite hot so it was a choice each night between window open and really loud noise, or window shut and some noise. The lift is tiny, I would say 3 people at a time or one person with luggage will fit, but there are stairs right beside so unless you have luggage it's easier to take the stairs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KAMA A., Thank you for taking the time to tell us about your experience at the ibis Paris Gare de L'Est 10ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chantal PECOU MANAGER

B. C. Solo - 24/07/2019 AccorHotels review
« Just what I needed as a service »

I showed up very early hoping to simply leave my bags in the luggage room until check in time but was checked in straight away by an extremely pleasant receprionist. This allowed me to take a shower after travelling overnight from South East Asia, as well as connect to the knternet in order to plan out how to make the most of my day in Paris. Furthermore, the courtyard view with a big enough balcony space to sit on was a great bonus. The room standards were perfectly up to what I am used to with Ibis hotels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BNDICTE C., We very much appreciate your comments regarding your stay at the ibis Paris Gare de L'Est 10ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal PECOU MANAGER

Hody Families - 23/07/2019 AccorHotels review
« Not very good »

Room was provided but without room keys until 2nd night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HOK SIN M., Thank you for taking the time to tell us about your experience at the ibis Paris Gare de L'Est 10ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chantal PECOU MANAGER

Art Families - 20/07/2019 AccorHotels review

There were issues in the rooms that we stayed. But the staff and management handled the situation well. Out of the 4 days that we stayed, we thoroughly enjoyed the next 3 days.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ARTHUR J B., We very much appreciate your comments regarding your stay at the ibis Paris Gare de L'Est 10ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal PECOU MANAGER

Robert T. Solo - 20/07/2019 AccorHotels review
« Another good nights stay in your hotel »

I had to wait a little while before my room was ready, but that was no problem. Very nice room, and the breakfast was up to the usual standard. Nothing to fault.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT T., We very much appreciate your comments regarding your stay at the ibis Paris Gare de L'Est 10ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal PECOU MANAGER

Kevin Couples - 17/07/2019 AccorHotels review
« Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear KEVIN G., We very much appreciate your comments regarding your stay at the ibis Paris Gare de L'Est 10ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal PECOU MANAGER

Anonymous Families - 13/07/2019 AccorHotels review
« Small room, friendly staff. »

Good comfortable bed. Small but sufficient and clean room. Fairly good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KEVIN C., We very much appreciate your comments regarding your stay at the ibis Paris Gare de L'Est 10ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal PECOU MANAGER

Michelle F. Friends - 06/07/2019 AccorHotels review
« Basic and what we needed for a one-night stay. »

Everything was fine / satisfactory except for the jackhammer right outside our window at 8am.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHELLE F., We very much appreciate your comments regarding your stay at the ibis Paris Gare de L'Est 10ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal PECOU MANAGER

Sabine Business - 04/07/2019 AccorHotels review
« OK »

Nice stay, happy about the people I met, great to have the air con. Negative point: lift not working (with room on the 6th floor)

Our hotel has responded to the review
Our hotel has responded to the review

Madame P., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Paris Gare de L'Est 10ème. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. Chantal PECOU DIRECTRICE

Couples - 01/07/2019 TripAdvisor review
« Acceptable »

Room was big but in a weird layout of a L shape. Airconditioning unit was at the short end and hence did not cool the room adequately. I was unable to sleep due to a warm room. Service at 10eme was ok, but the front office staff at the opposite Ibis was rude and did not seem capable to cope with guests’ requests

Pat H. Families - 26/06/2019 AccorHotels review
« Pleasant apart from 3 room changes in 2 days. »

Hotel staff was pleasant and obligingly gave us a fan for our room, 233, when the air conditioner didn’t work. Next morning we were moved to room 333 but discovered that the air con wasn’t working there either, so we had to pack again and move to room 533, where all was O.K. We felt that the courtyard between the front building and the back building -where we were staying - needed a good clean up as there was bird poo on the tiles and discarded air conditioners waiting for removal. Some plants in pots would liven it up well. Apart from those inconveniences, we found the hotel a good place to stay - great transport options close by.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PATRICIA H., Thank you for taking the time to tell us about your experience at the ibis Paris Gare de L'Est 10ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chantal PECOU MANAGER

Anonymous Solo - 18/06/2019 AccorHotels review

A good practical location for a convenient stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHARLOTTE C., We very much appreciate your comments regarding your stay at the ibis Paris Gare de L'Est 10ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal PECOU MANAGER

Anonymous Couples - 12/06/2019 AccorHotels review
« exceptional night manager. »

I want to praise the night manager, who was welcoming and extremely helpful. A great employee and representative of the brand.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEPHEN S., We very much appreciate your comments regarding your stay at the ibis Paris Gare de L'Est 10ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal PECOU MANAGER

Anonymous Friends - 12/06/2019 AccorHotels review
« Met expectation except breakfast the last day »

Met expectation except breakfast the last day. Starting breakfast just before nine the 10th of June, several items as egg and fresh fruit was not longer available

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHARLOTTA J., We very much appreciate your comments regarding your stay at the ibis Paris Gare de L'Est 10ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal PECOU MANAGER

Anonymous Solo - 09/06/2019 AccorHotels review
« As expected. »

It was as expected for an Ibis. I one complaint is that I was given a room on ground floor and there was a door to some kind of patio. So it was very noisy. There was noise from the door slamming shut all night long.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DANIELE R., Thank you for taking the time to tell us about your experience at the ibis Paris Gare de L'Est 10ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chantal PECOU MANAGER

Family - 03/06/2019 TripAdvisor review
« very good accommodation for a family »

We were going to originally stay one night in Paris but then decided to add another night. If I had a grip it would be that photos of reception were shared over 2 hotels in the same street. But the rooms were very clean and reception were also very helpful

A. A. Business - 29/05/2019 AccorHotels review
« Not as expected »

We were a group of 8 people. First, my agency called asking for the rooms to be on the same floor, they were not and I had to manage between underage students staying in 2 different floors. Second, before I arrive to the hotel, a block was made on my card for the amount of 85 euro. When I asked at the hotel, they said it was just a block so I paid the whole amount by cash but the block was not yet removed on the amount on my card. I do not know who to talk to about this. Last, we left our rooms on the 20th in the morning, a student staying in room 226 had 200 euro in his bag, we came back at around 8 pm to find out that the money disappeared from the room. I talked with the reception, and with the manager the day after, they asked me to go present a complaint but it was our last day in Paris and we had a big event at the Grand Rex so I couldn't do it. I was really angry because the housekeeper who cleaned the room claimed that she did not touch the bag saying that the bag was on the bed so she couldn't even fix the bed, and that was wrong because she did, and I was in the room and the bed was made. We left the hotel, and I personally refunded the student with the 200 euro since no action was made from your side. Honestly, for a chain hotel, and as an experienced person in the hospitality field, I was expecting for a lot more from your side and I was disappointed with the way you deal with problems. I was a housekeeping senior supervisor and a sales manager for a 5 star hotel in Lebanon for more than 6 years. I was a tourist and a stranger in your esteemed hotel and did not receive the help needed. I know that you have rules for all lost and found, policies to follow and instructions but I really think there should be some exceptions when tourists are leaving the same day or someone they can follow up with after they leave. Also, I contacted my bank, and the amount of 85 euro is still blocked. Thank you for following up and return back to me on al… or 00…6 for further details regarding the issues I presented. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear A. A., Thank you for taking the time to tell us about your experience at the ibis Paris Gare de L'Est 10ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chantal PECOU MANAGER

Muhammad F. H. Business - 27/05/2019 AccorHotels review
« 800 Euros has been stolen from closed luggage from my room. »

I am extremely dissatisfied with the experience at Ibis paris Gare de L’est TGV 6 Rue Saint-Laurent, 75010 Paris, France. 800 euros has been stolen from my closed luggage from my room in my absence, between 22 to 23 may 2019, obviously only hotel cleaning staff have access to my room. I reported this reception they said we can do nothing for now, tomorrow our manager will check photages of CCTV. In the morning manager told me to report this to police and submit police report to us and then hotel manager will submit this to insurance company they will contact me for refund next week or for any details. I have submitted the police report on 24 may 2019 to hotel manager and to my company in Paris for follow up. I had a flight at 25 may 2019 so am not in Paris. Previously i had good trust on IBiS brand, but this very shameful that our belongings are not safe on IBiS brand. I am working with international company having more than 3000 employees round the globe traveling all the time. I highly looking forward that insurance company will refund the amount as soon as possible with the corporation of hotel management, In case if they create problems in refunding i will definitely suggest my company in paris to take action on police report, suggest my company to not to book any hotel from ibis brand. As belonging are not safe. Your postive response and actions are highly appreciated in this matter.

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