Hotel - Mercure London North Watford Hunton Park Hotel
Mercure Hotel Mercure Hotel

Mercure London North Watford Hunton Park Hotel

3.5/5 1,050 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 6 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

AXIS24.46 km / 15.2 mi CAMELOT9.01 km / 5.6 mi GALDERMA22 km / 14 mi MOTHERCARE5.15 km / 3.2 mi WARNER BROS STUDIOS2.74 km / 1.7 mi
BOURNE LEISURE8.69 km / 5.4 mi ELSTREE STUDIOS15.77 km / 9.8 mi MEDTRONIC8.69 km / 5.4 mi SIGMA PHARMCEUTICAL6.44 km / 4 mi

Your meetings and events

Mercure London North Watford Hunton Park Hotel has 11 meeting rooms and 13 syndicate rooms. With all of our Day Delegate and 24hr Delegate rates we offer complimentary WiFi, audio visual equipment and space for up to 200 delegates.

Mercure London North Watford Hunton Park Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BOARDROOM 46 m2 3.6 m 30 16 18 20 30
RADLETT OR WESTBROOK 46 m2 3.7 m 30 16 18 20 30
ORANGERY 50 m2 4.2 m 60 25 30 25 48
APSLEY 56 m2 3.7 m 50 22 22 30 40
HAZELWOOD 97 m2 2.8 m 100 36 36 42 70
MARQUEE 243 m2 6.2 m 200 45 45 90 170
    • WIFI access
    • Syndicate rooms
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Contemporary style double bedroom with en suite, Freeview TV, hairdryer, telephone, iron and ironing board, tea and coffee making facilities, complimentary parking and free WIFI - sleeps 2 adults

  • 62 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 3 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • Coffee/tea making facilities
    • Shower
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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3.7/5 AccorHotels Rating 640 reviews

Our guest reviews for
Mercure London North Watford Hunton Park Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,050 reviews
Amy Families - 18/08/2019 AccorHotels review
« Amazing »

Our stay was amazing, the hotel is so beautiful and the staff are very welcoming. We picked this hotel on the distance to harry potter world and can honestly say I would definitely come back

Dan H. Couples - 17/08/2019 AccorHotels review
« A stranger unlocked our door in the middle of the night. »

Poor sleep due to being disturbed in the middle of the night by someone, presumably a member of staff, opening our locked door at 2:50 in the morning.

J Business - 16/08/2019 AccorHotels review
« Pleasant »

A little noisy (banging doors), hence sleep disturbed. Otherwise pleasant.

Karen Couples - 15/08/2019 AccorHotels review
« Lovely (but tired) hotel, great breakfast, poor check out experience »

Was there for a wedding, great day and beautiful grounds. Wedding held in marquee on a very hot day, air con felt ineffective. Food was fab for wedding meal and breakfast. On trying to check out the systems were down, I assumed they would be able to take payment once back up and running as they had my card details. As the card system does not allow for CVS numbers to be input they couldn't take my payment. I spoke to my card provider and they said no-one will be able to take payment online with using CVS number. I had to make a bank transfer payment to pay my bill. The staff I dealt with were lovely and understanding when i requested not paying until payday, but the card payment systems really should be updated.

Mr M. Couples - 14/08/2019 AccorHotels review
« Room service needs improvement »

We tried to ring for room service and after trying 10 times to call ‘0’ as directed by your front desk. So we ended up giving up and having to walk down to sit in the restaurant. This was for a special wedding anniversary occasion and was not perfect!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jamie M., We very much appreciate your comments regarding your stay at the Mercure London North Watford Hunton Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Sd Couples - 14/08/2019 AccorHotels review
« pleasant but not overwhelming »

the bar was short stocked, no limes, no cocktails, shortage of larger which wasn't resolved during our stay. not all breakfast items were in place on the Saturday morning when opened. pastries didn't arrival at all until we left. room whilst ok were not very big, access was tight, lack of storage and shower/bathroom extractor not effective. lack of towels and removal of dirty items

Jocelyn Couples - 13/08/2019 AccorHotels review
« Very welcoming and warm atmosphere. »

This was fantastic. I booked my elderly parents in for 1 night as they had just flown from Australia to the UK. Check-in was simple and easy. I took them out to dinner to a close restaurant then returned then to the hotek. They said they had a fantastic sleep and didn't hear much noise at all. I went to pick them up the following morning and we all had breakfast at the hotel, which was very yummy and worth it. Thankyou for the Fabolous service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jocelyn W., We very much appreciate your comments regarding your stay at the Mercure London North Watford Hunton Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

L H. Couples - 13/08/2019 AccorHotels review
« average »

Room was average. Issue was with the bathroom. The shower was actually hanging off the wall. The water did not go down the plug hole quickly which lead to a build of water overspilling on the bathroom floor and spreading out into the carpeted area. The towels issued were far too small for anyone and not enough for 2 people. We asked for extra towels which we were given but the cleaner took them the next day. We asked for more towels for the second day but we never received any and had to share 2 towels. The air con unit appeared to leak down onto the small table used for putting your suitcase on. Luckily I did not need the clothes again that I had left there

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lorraine H., Thank you for taking the time to tell us about your experience at the Mercure London North Watford Hunton Park Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Charles Families - 13/08/2019 AccorHotels review
« Good value accommodation in studding grounds »

Very good

Malcolm O. Couples - 13/08/2019 AccorHotels review
« Very good »

Costly for the brief stay. Breakfast and room were very good and these were excellent but the pool and area is in need of some upgrading. All of the other hotels in your grouping possess a jacuzzi and even sauna with two we have visited having a steam room as well. For the price as when we visited before seven years ago it should have included a dinner. Location for Warner Bros Studios is excellent and I have recommended you to some relatives of ours for the same.

Paul G. Business - 13/08/2019 AccorHotels review

Location good. The staff I dealt with were friendly/helpful. The breakfast is good. HOWEVER a) Although there is a/c available in the bedrooms in areas such as the bar and breakfast room it doesn't seem to be available b) The Classic Double Room I was in is advertised on the accor website as being from 269sqft (or another webpage as 25m2) BUT its actually only about 175 sqft! [Even on booking.com it is advertised as 225 sq ft!). Brought this to the attention of reception but 1 week later no change yet on the website! c) The room itself was in some maintenance on the doors and windows. The carpet was stained. d) The wardrobe had just 3 clothes hangers e) TV reception on multiple channels was not good over the duration of my stay. f) signage to rooms could be clearer - particular for those on the top floor - got to 1 point and it's confusing if you had to go up or down stairs to get to your room!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul G., Thank you for taking the time to tell us about your experience at the Mercure London North Watford Hunton Park Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Michael B. Couples - 13/08/2019 AccorHotels review
« Awful »

We had a problem with the room (60) in that the glass shelf in the bathroom was held in by 4 pieces of cardboard. It fell to the floor causing glass shards and splinters to cover the bathroom. My partner was showering at the time. I reported this to reception and was told that we would be upgraded and moved into the Forrest Suite. The room wasn't ready so we had to wait for it to be cleaned. When we got to the room, the floor was still wet from being mopped and there was no air conditioning, one of the features that made me book with you in the first place due to the recent heatwave. Having to walk outside to get to the room was also an inconvenience that we weren't keen on. This meant that my partner didn't have enough time to get ready as we had an event booked for a specific time. It was her birthday and our itinerary was quite tight to begin with. We went out with her not feeling particularly great and when we returned to the hotel, we went to the bar to get a drink. I ordered her a cocktail from the menu and it took 25 minutes to arrive, even though when I ordered it, there was no one else waiting in the bar. We contemplated dinner at the hotel restaurant but chose to go elsewhere as we weren't sure of the service we would receive. When we returned to the room, we sat down to relax and turned on the TV. Unfortunately, this didn't seem to have a signal so we couldn't watch anything. I went to make coffee as there was a machine in the room, but there were no coffee pods to go with it, and as it was late, we decided to go to bed. There were people drinking noisily outside the bar area, which was quite close to our room, so getting off to sleep was quite difficult, not ideal when you have a 250-mile drive to get home in the morning. When we checked out, I raised some of the issues and the room rate was reduced to £50 from £95.95. If I hadn't already paid when I booked, I would have refused to pay anything at all. Our trip was marred by the experiences in your hotel. My partner cried when we went to bed as the room was stifling but we couldn't open any windows because of the noise from the bar area. We had a restless night and were tired when we began the journey home. All in all, I was very dissatisfied with our stay and although the reduction on the room was given, it can't make up for the truly awful experience that we had. What should have been a special evening for a birthday was just frustration and unnecessary upset.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael B., Thank you for taking the time to tell us about your experience at the Mercure London North Watford Hunton Park Hotel. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely,

Natalia Business - 12/08/2019 AccorHotels review
« Miss »

Not up to 4 star standard at all only made better by pleasant staff. Arrived just before 10pm having travelled for 4.5 hours from the south coast, with train delays etc to be told that the restaurant was closed and there was no room service available!! Went to bar to order drinks and nuts, usual brand of gin (popular and on display) not available and no nuts. Expecting to sit quietly and enjoy a chat with my colleague but had to listen to the extremely loud, drunken and out of tune singing of other guests who clearly thought that the bar was exclusively for their use - really disappointed by this hotel and won't be staying again, nor recommending to anyone!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Natalia D., Thank you for taking the time to tell us about your experience at the Mercure London North Watford Hunton Park Hotel. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely,

Jacqui D. Families - 12/08/2019 AccorHotels review
« On the whole very good »

The room was comfortable and clean and breakfast was amazing. The only 2 small points are that the pillows were very hard so we didn’t sleep very well and the pool house could do with decorating and there were no cups for the water dispenser. Other than that we had a pleasant stay.

Business - 12/08/2019 TripAdvisor review
« Average »

Problem when checking in, even though I had checked in on-line. This made no difference to the process as a colleague who had not used the online service did not have slower process than I did. We both took nearly 20 minutes to login. Problem checking out could not print the invoice & said they would send onto me. They did not I had to phone up the next day & request this. As a platinum member I am supposed to get a room upgrade if there was capacity, I did not & the hotel was far from full?

Glenn M. Families - 10/08/2019 AccorHotels review
« a few problems which were sorted by the able young lady in reception »

enjoyed my breakfast after a relaxing sleep.

K M. Families - 10/08/2019 AccorHotels review
« Poor quality but good sttaff »

Our bathroom was dirty not just a little. There were cobwebs all down one corner, showered gel and pubic hairs in the shower tray, shower glass and sink taps covered in soap scum the toilet lid was loose. Quilt cover had blood spots and whole hotel needs a deep clean. The pool area is very neglected and dirty as were the public areas. I asked for the bathroom to be cleaned after we had checked in and although reception said it would be done it wasn't noreally was is done properly after the first night (cobwebs still there and shower gel still in tray ). The name on the room should be Mrs Kim M. the name on the reservation made by my friend who also stayed is what she calls my son. Money definitely needs to be spent on updating carpets and cleanliness throughout hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Our A., Thank you for taking the time to tell us about your experience at the Mercure London North Watford Hunton Park Hotel. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely,

Debby E. Business - 06/08/2019 AccorHotels review

Lovey hotel and good service provided by staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear debrah e., We very much appreciate your comments regarding your stay at the Mercure London North Watford Hunton Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Emma Couples - 06/08/2019 AccorHotels review
« Enjoyable Stay »

Enjoyable stay at this hotel, we were here for a wedding which was lovely and the whole experience was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emma C., We very much appreciate your comments regarding your stay at the Mercure London North Watford Hunton Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Stephenie Families - 06/08/2019 AccorHotels review
« Disorganised staff, tired looking room, with the bathroom door rotten & water damaged at the he bottom. »

Despite telling staff when I booked, 3 months in advance, that we were Lactose Intolerant & asking them to ensure we had Lactose Free Milk & not any plant based substitute, & again a few days before arrival, they didn't have it on arrival. When we went into the bar just before the restaurant to order a cappuccino they offered us Soya (to which I am also intolerant) & I had to insist that they go & get Lactose Free milk as I had requested, which they eventually did, by which time the Wedding was starting! Anyway, when coffee was served during the wedding they did fetch us some of the LF milk. Later when we went back to the furstbar for a Cappuccino we were told they didn't have LF Milk. I explained that some had been bought, so off the hey went hunting for it& came back with BOB milk, which is not Lactose Free. I sought out the Lady who was coordinating the Best/Lawrence wedding to see if she knew where our milk was? She said she had locate it in the kitchen fridge & what did we want? So I told her a cappuccino with chocolate on top please. We waited half an hour, by which time my partner had had enough & went to his room to make a black tea! I mean whilee went to the reception desk & spoke to the receptionist (black girl with a turban style headwear) who immediately said leave it with her, what did I want? I have xplain c my partner had given up, but I would like a Cappuccino. She volunteered to take one to our room (31) but I said my partner was now past it! She brought me my Cappuccino within 10 minutes! She was the most helpful & efficient member of staff we came across that evening! In the morning I asked the breakfast staff 15 minutes before we went in for breakfast for the milk, & said we had been told it would be in the kitchen fridge. It was ready when we went in. The other member of staff that you as helpful was Gwen. I phoned on the Friday to see if it was possible to access our room early to get ready for the wedding? I explained that we had tried to book for the Friday as we were traveling down from North Yorkshire, but we were told you were full, therefore had ended up booking into Premier Inn. Gwen said there was a room that wasn't in use Friday night so we could have that, with no additional charge as we had originally tried to book for the Friday. When we got there the Receptionist wanted to charge us £30 extra. I explained what Gwen had said, but she said 'Its our Olicy to charge, so it's £30' I asked to speak with the Manager, who agreed to waive the charge. It then took the Receptionist over 30 minutes, & being asked twice before she gave us our room key! We had been told that as a guest of a wedding being held there we were getting 'a special rate' of £95! I've since looked at the website & the dearest rate I can see is £111 & the Saturday after we stayed £55! Comparing the Premier Inn that we'd stayed at the night before at £55, including a full breakfast & a larger smarter room I was very disappointed with Hunton Park. Looks lovely from the outside, disappointing inside!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephenie A., Thank you for taking the time to tell us about your experience at the Mercure London North Watford Hunton Park Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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