Hotel - Novotel Melbourne South Wharf
Novotel Hotel Novotel Hotel

Novotel Melbourne South Wharf Hotel

4.5/5 333 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

See all services

Hotel location

Companies and event centres nearby

Exhibition and convention centre

MCEC0 km / 0 mi

Our rooms

Whether travelling for business or leisure, Novotel Melbourne South Wharf provides sophisticated yet comfortable guest rooms removed from the hustle and bustle of city life. From the hotel's elevated position with floor-to-ceiling windows, each roomoffers striking views from the city to the bay. Rooms at this stunning Melbourne hotel feature a Novotel Live 'N Dream signature bed, LED Smart TV with media hub, a minibar, work desk and Complimentary Wireless Internet access.

  • 347 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 9 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Air Cooling System
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • WIFI in your room
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Bouquet TV Canal+ and Canalsat
    • Manual temperature control
    • Direct dial telephone
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.6/5 AccorHotels Rating 8,288 reviews

Our guest reviews for
Novotel Melbourne South Wharf

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 333 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
droughty4 Couples - 13/11/2019 TripAdvisor review
« Great location »

Nice convenient location, beds were super comfortable.Easy to access and great parking nearby.Only a 10minute walk to the city and Sth bank.Breakfast was included which was very fresh and delisted.Highly recommended

Family - 12/11/2019 TripAdvisor review
« Family trip to melbourne »

We had a fantastic time staying here. It was close to all the amenities and the hotel was great. Our room had city view and our kids loved looking out through the windows. They want to come again soon.

Business - 12/11/2019 TripAdvisor review
« Lovely hotel, so conveniently located to MECC »

The room was beautifully appointed and enjoyed stunning view across the city. Staff were polite, professional and helpful. I was greeted with a warm smile every time I arrived and departed the hotel. Food was delicious! I highly recommend this hotel for any stays in Melbourne and especially so if you are attending events at the Melbourne Exhibition and Convention Centre.

Couples - 11/11/2019 TripAdvisor review
« Great Hotel »

Great hotel, great staff, great location - very friendly from concierge to reception to café to housekeeping - would happily stay at Novotel South Wharf any time - beds were very comfortable and rooms very clean - very happy

Couples - 11/11/2019 TripAdvisor review
« Very new interior, convenient location! »

1) Location + Room: Very convenient. Booked Novotel South Wharf as it was near Crown Casino and DFO South Wharf. It was also walking distance to South Melbourne Market, Spotlight, Woolsworth in the same area. You can walk 15 minutess or take the tram to get to the CBD. The hotel is very new, the interior is beautiful, the beds were clean, and the view from the room was amazing :) 2) Service / Member Recognition Very polite and friendly staff. Was recognised as Accor (Gold) and given early check-in (8am), room upgrade, welcome amentiy (chocolate), welcome drinks and late check-out (1pm). Thank you so much! Clearly checked all the right boxes, it was hospitality done right! 3) Breakfast Tried the breakfast, the variety was not as extensive as hoped (only a small corner buffet actually). However, the staff made us eggs to our liking. All in all, it was an excellent stay, would definitely return!

David D. Solo - 09/11/2019 Confirmed reviews AccorHotels
« Excellent »

Great staff and friendly servicr

Anonymous Business - 09/11/2019 Confirmed reviews AccorHotels
« Excellent »

The iron I had tripped the power as it was very old however someone came up immediately to fix it and the iron was also replaced. Very quick response to the problem which I appreciated. The hotel staff were extremely friendly and room spotless. All facilities that I needed were there

John H. Solo - 09/11/2019 Confirmed reviews AccorHotels
« First time stay but not the last. »

No issues nor problems whatsoever during my first stay at Novotel South Wharf. The staff were all exceptionally friendly and helpful and the room was comfortable and clean. The food was above average too.

Like F. Families - 09/11/2019 Confirmed reviews AccorHotels
« Dry a erage »

Paying $1052 a week before my stay then having to pay another 100 dollars surety is a disgrace. I trusted you with my money a week before I stayed and your company could not trust me although o had already stayed at the hotel before. By taking 100 dollars - which still has not been refunded - and a copy of my licence is embarrassing and typical of risk adverse corporates. It is rubbish you are friendly and provide a great service as the cleaning of my room was minimal and different times so I didn’t know when or if it would be cleaned. By taking another $100 and a copy of my licence shows no trust. You will probably say people damage rooms or take from the mini bar but have some faith especially when people have stayed there before and have paid over $1000 a week prior.

Marnie L. Friends - 09/11/2019 Confirmed reviews AccorHotels
« Friendly staff »

Loved it

Nareeda Couples - 08/11/2019 Confirmed reviews AccorHotels
« Nice room »

The room was nice but no special treatment for accor member. We had to request twice for the bottle of champagne that was prepaid. Then it arrived with only 1 glass and we had to then wait longer.

Shelley Couples - 07/11/2019 Confirmed reviews AccorHotels
« Would have been a 10 but our shower was cold. »

Glad we got 50% off breakfast with our card because it definitely wasn’t worth $35 per head.

Prabhash Business - 07/11/2019 Confirmed reviews AccorHotels
« We had a pleasant stay at Novotel. »

We would like to appreciate the hospitality extended by George Gomez. He made my daughter feel welcome and was very helpful. A big thanks to George and Udara for all the assistance and making us feel at home. Would only be staying at Novotel from now on. Kudos to your team for having such great employees.

P Solo - 07/11/2019 Confirmed reviews AccorHotels
« Positive. »

Overall - very good. Would like to see more plant-based menu options. And, whilst the quality of the food was very good, it was also surprisingly expensive. The air-freshener smell at concierge was too much, it was overwhelming! Would like to see more real pot plants dotted about the hotel. The music choice at breakfast was sometimes not ideal. Perhaps music soothing music would be preferably. Otherwise, staff were super friendly and always helpful, the room was in immaculate condition, my stay was seamless and stress-free, the location of the hotel (for my purposes) was excellent. I would definitely stay again.

Jo T. Friends - 07/11/2019 Confirmed reviews AccorHotels

Lovely comfy bed and room. Great bar and restaurant. The only down side was the shower was quite cold. We have stayed here twice now and both times we have had cold showers.

Rosie Business - 07/11/2019 Confirmed reviews AccorHotels
« Lovely »

It was a lovely stay. All staff were friendly helpful and professional. The room was clean and fresh and beautifully presented. Unfortunately drinks in the lounge area before our event were served very slowly - the gentleman at the bar was very polite and professional but one person seemed to struggle with the amount of customers. Drinks ordered to our room also took a very long time to appear.

Michelle M. Couples - 07/11/2019 Confirmed reviews AccorHotels
« Comfortable room and bed. »

Pleasant room, good view and comfortable bed and bathroom facilities. Everything we needed.

Cheng Business - 06/11/2019 Confirmed reviews AccorHotels
« Terrible check out experience »

I asked day before check out whether I can settle the bill, they said I will need to wait until the check out day since the room rates are only charged after midnight. I told her I had an early departure and don't want to be held up with check out. apparently there was nothing they can do. next morning I was checking out, the card machine didn't work, swiped my card numerous times. I asked, you have swiped my card during check in just charge it to the same card. apparently no, they need to swipe my card again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cheng, Thank you for taking the time to tell us about your experience at the Novotel Melbourne South Wharf. I am sorry that your experience at check out was not of our own expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we have addressed the advance settlement and credit card issues you experienced during your stay with our entire team. I trust that this will prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly if you have any further concerns. Sincerely, Akenese Lopesi Rooms Division Manager

Charlotte Business - 06/11/2019 Confirmed reviews AccorHotels
« helpful, friendly and incredibly great with my 8 month old daughter »

Was really blown away by our how great all the staff were with my little one. Super friendly and importantly accomodating - bringing high chairs, having food especially made etc

Josh Families - 06/11/2019 Confirmed reviews AccorHotels
« Convenient- but underwhelming »

A little disappointing

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Le Club AccorHotels
Not participating hotel As a {{fidelityCard}} member Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates