Hotel - Novotel Melbourne South Wharf
Novotel Hotel Novotel Hotel

Novotel Melbourne South Wharf Hotel

4.5/5 293 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private enclosed outdoor parking
    • Public indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
  • Room for hearing impaired guests

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Exhibition and convention centre

MCEC0 km / 0 mi

Our rooms

Whether travelling for business or leisure, Novotel Melbourne South Wharf provides sophisticated yet comfortable guest rooms removed from the hustle and bustle of city life. From the hotel's elevated position with floor-to-ceiling windows, each roomoffers striking views from the city to the bay. Rooms at this stunning Melbourne hotel feature a Novotel Live 'N Dream signature bed, LED Smart TV with media hub, a minibar, work desk and Complimentary Wireless Internet access.

  • 347 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 9 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Air Cooling System
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • WIFI in your room
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Bouquet TV Canal+ and Canalsat
    • Manual temperature control
    • Direct dial telephone
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.6/5 AccorHotels Rating 7,329 reviews

Our guest reviews for
Novotel Melbourne South Wharf

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 293 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Couples - 21/08/2019 TripAdvisor review
« good position »

great position but very hard to get to due to convention center and DFO, parking also hard due to this factor 45mins to get to parking and 35mins to get out of car park but the service of checking in and out of the hotel was excellent

Lou572014 Couples - 20/08/2019 TripAdvisor review
« Happy campers »

This place is a real find, out of the hustle and bustle of central city locals. No tram noise, almost no noise heard actually despite being on the edge of the freeway. We had the Alacarte breakfast, sooo delicious. Great shopping at DFO across the driveway. Very easy access straight into convention/exhibition centre, then through to the tram stop. Definitely recommend it.

Couples - 20/08/2019 TripAdvisor review
« Great stay & fantastic location »

Had a great 2 night stay here with friends for our husbands birthdays & received complimentary bubbly & chocolate a thoughtful gesture. We had dinner in the hotel one night, food arrived promptly, was hot & tasty & our server Rachel was an absolute delight. We have stayed here before & will again , great location & staff are friendly, professional & accomodating Only a small negative this time around was a housekeeping staff member letting themselves into our room without waiting for us to answer the door, abruptly advised they had come to check the mini bar for the previous guest . could have been embarrassing but worse there was no apology forthcoming!! Suggest said staff member may need some extra training on guest privacy!!! All in all everything else was top notch.

Don T. Couples - 17/08/2019 AccorHotels review
« Very comfortable. Staff very pleasant and attentive to all our needs. »

Staff great. Rooms excellent with great views. Rooms well maintained.

Anonymous Business - 17/08/2019 AccorHotels review
« Very friendly and efficient service. S »

Consistently friendly staff were impressive

Alison D. Couples - 16/08/2019 AccorHotels review

Love the location. Only thing that was annoying was the arrival with all the traffic trying to park!! Breakfast was lovely... Room was great ... Thank you so much for the Bottle of bubbles for my birthday!! Lively touch!!

Anonymous Business - 16/08/2019 AccorHotels review
« Nice Hotel in a Great Location »

It was only brief but nice hotel with good amenities and service was good but why shut your bar when there was still at least 30 people still partaking in drinks and it was only 10pm

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard, Thank you for taking the time to review your recent stay with us. I am delighted to hear you enjoyed your stay overall and we look forward to welcoming you back again soon! I have passed on your comments to our Food and Beverage Manager to review our procedures and closing times. Sincerely, Zoe Noonan Rooms Division Manager

Anonymous Business - 16/08/2019 AccorHotels review
« A wonderful relaxing easy experience »

From start to finish the staff were exceptional and welcoming nothing too much trouble to them. Jusr a seamless experience.

Regan B. Couples - 16/08/2019 AccorHotels review
« The restaurant let us down. »

I really enjoyed staying at your hotel. This was a special getaway for my wife and I as we have two young kids and we were spending a couple of days in Melbourne. Two things could have made our stay better. The night service at the restaurant was below par. We waiting for a long time and two employees walked past without engaging in eye contact or acknowledging us... despite the fact we were the only people dining in your restaurant that night. We waited 15-20 min to get our order in and one employee saw us sitting waiting and engaged in light conversation and made us feel welcome then took our order. The food was spectacular. The breakfast was also great however there was no mention of an option other than buffet, and two days in a row the scrambled eggs were non-edible. Day one runnier than a nose on a winters day, and day 2 not runny but zero flavour. I also noticed that the “places check in” does not exist for your hotel and as a result I was unable to check in and support my stay through the Accor app.

Anonymous Business - 16/08/2019 AccorHotels review
« Excellent location; friendly stagg »

The hotel was conveniently located near the Convention Centre. The staff were very friendly and the hotel was generally very clean. The only area where things could be improved is the daily clean of the room. It was clear the that the washbasin was not cleaned during the three days that I stayed at the hotel. On two days the rubbish was not taken out and toiletries not replenished. But overall I was satisfied with the hotel.

Jin Z. Business - 16/08/2019 AccorHotels review
« just normal »

generally fine. However, as a Gold Member, I didn't receive welcome amenity. The parking is difficult.

Richard H. Business - 16/08/2019 AccorHotels review
« An excellent hotel to stay for business »

We had a great stay. Rooms were good, breakfast and dinners were excellent particularly being an Accorplus member. We loved happy hour and the staff were always happy and eager to please.

Julie B. Business - 16/08/2019 AccorHotels review
« My business stay was pleasant »

I thought the rooms were good and the staff were nice check in , breakfast etc. I was disappointed that you were unable to locate my expensive shampoo and conditioner that I had left behind in the room.. when I called the hotel the day after i had checked out. However the housekeeping staff tried their best to locate it...it was just disappointing. Thank you

Clayton Couples - 15/08/2019 AccorHotels review
« Reasonable accomodation with very reasonable price »

New and clean rooms. Polite and nice staff.

Sandra Business - 15/08/2019 AccorHotels review
« Excellent location and excellent service »

This hotel is in an excellent location and the staff there were extremely friendly and hospitable. They looked after all my needs and were only too pleased to help.

Gaye Business - 15/08/2019 AccorHotels review
« Clean, friendly and very comfortable. »

Great location for business, shopping , eating and relaxing. Would recommend Novotel to everyone.

Toni S. Business - 15/08/2019 AccorHotels review
« Friendly and accommodating staff »

Clean room, could have more water in the rooms, great staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Toni S., We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Melbourne South Wharf

Linda H. Couples - 15/08/2019 AccorHotels review
« Excellent midweek getaway »

Our experience was once again perfect at the Novotel we love the rooms and always enjoy the buffet breakfast

James M. Business - 14/08/2019 AccorHotels review
« Always feel special at Novotel South Wharf »

Friendly staff in a convenient location with ample affordable parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear James M., We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Melbourne South Wharf

Gail L. Friends - 14/08/2019 AccorHotels review
« Very happy »

We have stayed here x 3 times now and always found the staff extremely professional and very helpful during our yearly shopping visit to DFO

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gail L., We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Melbourne South Wharf

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