Hotel - ibis Styles Nairobi Westlands
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles Nairobi Westlands Hotel

4.0/5 390 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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Services in the hotel and nearby

Check-in from 10h00
Check out up to 10h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • JOMO KENYATTA
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Currency exchange

Leisure and activities

  • Pool  (Nearby)
  • Massage  (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service

Business services

  • 5 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ACTION AID2 km / 1 mi CARGILL KENYA5 km / 3 mi ECO BANK2 km / 1 mi GATSBY AFRICA7 km / 4 mi MALAWI EMBASSY1 km / 1 mi SAFARICOM3 km / 1 mi WS INSIGHT3 km / 1 mi WWF1 km / 0 mi
ARC INTERNATIONAL6 km / 4 mi CHRISTIAN AID2 km / 1 mi FAIRTRADE AFRICA3 km / 2 mi GIZ6 km / 4 mi PWC2 km / 1 mi UNHCR1 km / 0 mi WUSC3 km / 2 mi

Exhibition and convention centre

KICC5 km / 3 mi

Exhibition centre

SARIT CENTRE1 km / 0 mi

Your meetings and events

ibis Styles Nairobi Westlands Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
Meeting Room 1 49 m2 2 m 36 22 20 23 0
Meeting Room 1+2 183 m2 2 m 64 34 38 54 50
Meeting Room 2 42 m2 2 m 32 16 16 23 25
Meeting Room 3- Boardroom 23 m2 2 m 0 0 12 0 0
Meeting Room 4 0 m2 0 m 0 0 0 0 0
    • Screen
    • Flipchart
    • Soundproof
    • Videoconferencing
    • Audio and video equipment
    • Day light
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room
    • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 277 rooms

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars
4.2/5 AccorHotels Rating 1,333 reviews

Our guest reviews for
ibis Styles Nairobi Westlands

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 390 reviews
Claudia Business - 16/05/2019 AccorHotels certified review
« Easy and practical »

Easy check-in, super friendly staff, great breakfast, comfortable bed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Claudia, First and foremost we would like to thank you for the praising review you shared following your recent visit to ibis Styles Westlands hotel and are delighted to read that we were able to match your expectations. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Victor Business - 16/05/2019 AccorHotels certified review
« Food was great,clean rooms and friendly staff. »

Food was great,clean rooms and friendly staff. However provide soap,toothpaste and other basic stuff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Victor, Firstly we would like to thank you for choosing ibis Styles Westlands hotel for your accommodation, all of your kind words about your stay with us are great to hear We provide toiletries on request. This is a means of minimising wastage as we are conscious about the environment. Apologies for not having this communication done in advance. We hope your next visit will not just meet your expectations but surpass them as well. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

L. M. Business - 16/05/2019 AccorHotels certified review
« Mrs »

Rooms are small but comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. L., We first would like to thank you for choosing ibis styles Westlands as your choice of accommodation and for sharing your comments on your experience with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will not just meet but will surpass your expectations. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Gert S. Couples - 15/05/2019 AccorHotels certified review
« Mr Gert S. »

We had a lovely time at Ibis hotel, the staff are very friendly and they always go the extra mile. We are very happy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gerhardus, We first would like to thank you for making ibis Styles Westlands your preferred choice for accommodation , it is always a pleasure to welcome back our most loyal guests. I will share your comments with our team. I am sure that they will be delighted by this feedback.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Rww Solo - 13/05/2019 AccorHotels certified review
« Okay. »

The room was really homely. But it lacked the essential needs such as shampoo, lotion and toothpaste. Which meant it does not highly favor random guests

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rahab, We very much appreciate your comments regarding your stay at ibis Styles Nairobi Westlands. It is always a pleasure to receive feedback. I will share your comments with our team, this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Helen S. Business - 13/05/2019 AccorHotels certified review
« Just what we needed for a quick overnight stay »

Rooms are comphy although small, but for 1 nights stay perfect. We had all we need in the room. The service at the bar upstairs and the quality of the beef burgers were not that great. Breakfast spread was good though, and enjoyed little take away coffee bar downstairs - good service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Helen, Thank you for the valuable feedback following your stay with us. We are glad you had an amazing stay with us and our teams are in recipt of your feedback. This feedback serves an encouragement to keep our standards high as well us learn, improve and grow for the benefit of all our clients. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Julius Business - 13/05/2019 AccorHotels certified review
« Ridiculously satisfying. »

Rooms maybe be small but extremely well-designed for the needs of my stay. Never had a breakfast experience like at Ibis styles.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julius , It is very encouraging to read your positive review following your experience with us. At ibis Styles Nairobi Westlands, we aim to provide nothing but the best! I have shared your comments with our team, this feedback serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Rich Business - 13/05/2019 AccorHotels certified review
« Comfortable Hotel »

Stay was good but the arrival is a bit stupid,Please understand I fully support security measures however making all passengers to get out of the vehicle on the street and then making them empty their pockets and there is no where to place the items except on the vehicle seat then proceeding to hand scan everyone is stupid especially considering all guest have to proceed through a metal detector at the entrance lobby. Any clever criminal will just hover near by and when your guests are distracted can early be robbed. NO OTHER HOTEL does this anywhere in the WORLD..... Oh and the security personal and quite rude. Not a good 1st impression

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. It is always a pleasure to receive feedback. I will share your comments with our team especially the security related feedback. This serves as an encouragement and a learning tool to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Tracie Solo - 12/05/2019 AccorHotels certified review
« Good »

Was a very homely and comfortable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tracie, We very much appreciate your comments regarding your stay at ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Muhuba A. Solo - 12/05/2019 AccorHotels certified review
« The staff was kind and generous from the beg9to the end of my stay. »

On the night I checked in, I had been on a delayed flight. I was tired and exhausted, I wanted to rest but the airline also lost my luggage. The driver picking me up was lost, all and all it was a bad night. When I showed up to the checkin counter Kevin was waiting for me at the front desk. He was so caring,he gave me all the assistance I needed at that moment, discount rate and a late check out time. I slept peacefully knowing that he was available if I needed anything. The following morning I woke up, had a great breakfast and went back to sleep. I guess I was still tired from my almost 1:00am checkin. During check out Chanice and Lyndia were both big helps. One directed me to a local mall while the other assisted me with currency exchange. I want to thank all the staff that worked that night and that morning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Muhuba, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I will definitely pass on the complements to our team of rock stars that made your stay amazing. Thank you for your kind feedback, and we hope to see you again soon for another magical journey with us. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

R B. R. Business - 11/05/2019 AccorHotels certified review
« Perfect boutique hotel »

The hotel was (mostly) quiet, super clean, very comfy bed and a great shower. The very chic room was perfect, as I only had carry-on luggage. Breaktast was very good and the staff attention excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eduvilioroberto, We very much appreciate your comments regarding your stay at ibis Styles Nairobi Westlands. Your comfort is one of our top priorities and I am very glad you experienced the same. I will share your comments with the rest of our team as it serves as encouragement in our effort to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Micah M. Solo - 10/05/2019 AccorHotels certified review
« Warm and welcoming staff. »

The front office and room staff were exellent. The buffet food was good. However, my lunch on rooftop restuarant was horrible. The food was tasteless. Infact I didn't eat it. Please improve the menus and taste.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Micah, We very much appreciate your comments regarding your stay at ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team especially regarding the food at the rooftop. This feedback serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Saurabh D. Business - 09/05/2019 AccorHotels certified review
« Disgusting »

We asked for a big size twin room before checking in , they refused us and gave us very timid room where we can barely have our space.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Saurabh, Thank you for taking the time to tell us about your experience at the ibis Styles Nairobi Westlands. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Dennis K. Business - 08/05/2019 AccorHotels certified review
« Excellent »

Wonderful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dennis, We are pleased to learn that you enjoyed your stay with us. It was a delight hosting you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Jacqueline L. Solo - 07/05/2019 AccorHotels certified review
« Ms. »

Security, reception , restaurant very welcoming. Rooms very clean and to my expectation. Restaurant waiters very slow, too much delay. Rooms very small and difficult to move, no wardrobe. Suggest change of the bed to opposite direction, if can allow space to easy movement. otherwise the beds are very comfortable and to expectation. The room is good for transit only but will be difficult for 3-10dys vacation or business purpose. Also, need to work on the chefs, good not tasteful. I enjoyed my 3dys stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jacqueline, My team and I are very grateful to have received your feedback, thank you so much. Ibis Styles is a space efficient hotel hence the similar layout of all our rooms. We do not have wardrobes but have a place where you can hang your clothes and enough floor space for your luggage. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Francis A. Business - 07/05/2019 AccorHotels certified review
« Mr »

Great reception and hospitality

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frances, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Anonymous Business - 06/05/2019 AccorHotels certified review
« Not the usual experience »

Usually I get no hiccups as I only travel for work.i hardly stay at the hotel.out after breakfast and back in the evening. This time I stayed for 6 nights.Was allocated a room to share with my colleague. I later own requested to top up for a single room and was told to speak to my office of which I did and was moved to single.on my fifth day I was checked out and on trying to ask why,the receptionist told me that I am suppose to share a room with the same colleague. I really did not understand and it took more than 30minutes to have me back to the room after an exhaustive day.I kept explaining the same thing over and over and I realized there was a huge communication lacking among the team. Everything else was great!breakfast was super as always.Rooftop is fantastic n cleanliness of the room.only those small little touches matters when the front desk are not attentive to details.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lisper R., Thank you for taking the time to tell us about your experience at the ibis Styles Nairobi Westlands. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Julian M. Couples - 06/05/2019 AccorHotels certified review
« Good »

I enjoyed my stay. Staff were helpful. I love the Friday outfits. Wear more of that. Kevin at reception was extremely helpful. Plus you have a sales guy, Manager who sorted me out . Magoha and the gentleman who makes pancakes made me feel special daily. Only problem is kindly use acid to clear the dirt in your bathrooms. Curb them well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julian, We are pleased to learn that you enjoyed your stay with us. It was a delight hosting you. I will share your comments with our team. I am sure Magoha and Kelvin will be delighted. This feedback will serve as an encouragement to the staff as we strive to improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

M. Solo - 04/05/2019 AccorHotels certified review
« Not working as a hotel »

Every payment advance, dinner took way too much time to come. Person for payment came to get his money 3 times to confirm and reconfirm about the payments.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shahzeb, Thank you for taking the time to tell us about your experience at the ibis Styles Nairobi Westlands. I am sorry that your experience did not meet your expectations. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

F. Business - 04/05/2019 AccorHotels certified review
« good »

it was ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marie, We are pleased to learn that you enjoyed your stay with us. It was a delight hosting you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

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