Hotel - Mercure Kyiv Congress
Mercure Hotel Mercure Hotel

Mercure Kyiv Congress

4.5/5 472 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • BORYSPIL (Paying)
    • ZULYANY (Paying)
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Polish
    • Russian
  • Reception open 24 hours a day
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Other sports activities  (Nearby)
    • Bowling (Nearby)
    • Roller-skating (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 6 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

BAKOTECH2 km / 1 mi HONEYWELL2 km / 1 mi INFOPULS2 km / 1 mi KYIVSTAR2 km / 1 mi MIRATECH2 km / 1 mi UBISOFT4 km / 2 mi WINCOR NIXDORF4 km / 2 mi ZEO ALLIANCE2 km / 1 mi
BOSCH GMBH2 km / 1 mi HUAWEI2 km / 1 mi INNOVECS2 km / 1 mi LUXOFT2 km / 1 mi SOFTSERV4 km / 2 mi UNILEVER4 km / 2 mi WOERWAG PHARMA2 km / 1 mi

Your meetings and events

Mercure Kyiv Congress Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CAMERON 45 m2 3 m 40 20 30 14 0
CONGRESS HALL 1,000 m2 4 m 1000 200 0 400 400
HITCHCOCK 380 m2 4 m 280 70 0 150 150
MEETING ROOM 16 m2 3 m 0 10 10 0 0
SCORSESE 75 m2 3 m 50 20 25 24 0
SPIELBERG 1,000 m2 4 m 1000 200 250 400 400
    • Flipchart
    • Videoconferencing
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room
    • Video equipment
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 160 rooms

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.4/5 AccorHotels Rating 363 reviews

Our guest reviews for
Mercure Kyiv Congress

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 472 reviews
Anonymous Solo - 13/05/2019 AccorHotels certified review
« Extremely Satisfied »

My expectations were fulfilled.

Anonymous Business - 06/05/2019 AccorHotels certified review
« good time »

Thank you very much for your service. Everything was as always very good.

Dr_perez_rivas Families - 30/04/2019 AccorHotels certified review
« Really good accomodation, the service personal and lobby management were excellent »

Good location, the personal were quite professional, the check in was really easy, not complication. The Fitness room was well equipped.

Christopher Business - 30/04/2019 AccorHotels certified review
« great service »

3 days in Kyiv for a conference. Great helpful staff and service. The bed in the room was extremely hard though.

Liu P. Business - 29/04/2019 AccorHotels certified review
« very good food and comfortable »

I like your hotel , and it brought to me very special experience , a warm reception and tidily room. thank you .

Wanderer34308429139 Business - 27/04/2019 TripAdvisor review
« Great value for money »

I always love staying at this location. Best service i receive among all hotels I stay. I am travelling to Kiev every other month so this is my 3rd stay and each one was better than the next one. Restaurant has a nice beer of their own.

Victoria D. Couples - 16/04/2019 AccorHotels certified review
« Not satisfied at all »

I would choose another hotel easily next time

Ralph H. Solo - 01/04/2019 AccorHotels certified review
« A great place to stay in a convenient location »

I have stayed with you 5 or 6 times and enjoy it very much. My only concerns are 1) there is only one English-language television channel ('Animal Planet'). Since I don't speak Russian or Ukrainian I can't watch any news shows during a 4 or 5 day stay. Thus, I lose touch with what is going on the world around me. 2) the lighting in my room was very dim and it was hard to read in the evening. This is the first time I've had this experience in one of your rooms. Is it possible to install brighter lighting, at least in the desk lamp?

Ruaridh S. Business - 30/03/2019 AccorHotels certified review
« i have to say i would expect better, the more expensive the accor hotel the poorer the service :( »

Ok, no directions to get to the hotel reception, i was sent to the 4th floor, then 5th floor, only to be told it was the building beside the Mercuri centre, then directed to the resturant, then finally receipton down stairs. Having the centre and the hotel with the same name really needs proper directions or people will get lost. When i to reception the staff really had little interest in serving me, i felt like i was being an inconvienance to them. Finally got to my room, shower door broken, chair broken, also i expected one double bed but had 2 single beds but by this time i just didn't have the energy to complain.

Business - 27/03/2019 TripAdvisor review
« Trip to Kiev »

It was as alwys relaxing stay in nice hotel Very nice gym, good service friendly staff, the only thing which is weird is that restaurant and hotel are not in this same group of payment, meaning you can't have dinner in restaurant in the hotel and charge it to your room.

Pavlo Z. Business - 24/03/2019 AccorHotels certified review
« if you have the choise - stay another place »

everytime different problems due to lack of hotel system for perfect operating

Sylwia Business - 19/03/2019 AccorHotels certified review
« Almost perfect »

I like this hotel a lot. The staff is helpful and friendly, room is very comfortable and clean and nice. What I only miss is food. I have ordered salad and it was with no spices or sauce - not the level I would expect from this hotel. And one more thing - I would also recommend to put free bottle of water in the room.

J. H. Business - 18/03/2019 AccorHotels certified review

One complain - On my departure at 7.30am I went to the bar in the middle of downstair floor and ask for a fresh drink. The barman said he didn't have but I guessed he was too tired to get it. The evening before at 11pm I drank fresh drink and at 8am in restaurant downstair I also ordered without problems. The barman didn't do the nine yard and he was only thinking about himself.

Roman Business - 12/03/2019 AccorHotels certified review
« acceptable servise in common »

- Russian language at the lobby to ukrainians, heating was off - cold in the room. + Big parking area, smoking places inside the building, clean rooms.

Bradley C. Solo - 07/03/2019 AccorHotels certified review
« Bradley C. »

I really enjoyed my stay at the Mercure, the staff were friendly and helpful and the hotel is really nice. I would definitely stay there again, when I visit Kiev.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.C.! We very much appreciate your comments regarding your stay at the Mercure Kyiv Congress. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Yulia Koroi Front Office Manager

Peter Business - 03/03/2019 AccorHotels certified review
« Quite disappointing experience »

I've been pretty disappointed with several issues. It was impossible to adjust the temperature in my room, after opening the window it was possible to close it only after a technician fixed it with a lot of effort (to be admitted, he came very fast), and also the breakfast was poor. Not even scrambled eggs, the absolute basic dish for any breakfast in lower rated hotels than Mercure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.K.! Thank you for taking the time to tell us about your experience at the Mercure Kyiv Congress. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yulia Koroi Front Office Manager

Pavlo Business - 27/02/2019 AccorHotels certified review
« Expensive damage coverage »

I accidentally broke a seat lid. Told about the issue by myself and got an answer that I have to pay ₴ 2000 for it, which is too high price I suppose. Everything else was perfect.

Pavlo Z. Business - 24/02/2019 AccorHotels certified review
« Pavlo Z. staying in February 2019 »

Employees are studing from the expirience with guests and problem situations before.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pavlo! We appreciate your comments regarding your stay at the Mercure Kyiv Congress. We are doing our best to make each of your stay more and more comfortable. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Best regards, Yulia Koroi Front Office Manager

James M. Solo - 19/02/2019 AccorHotels certified review
« first class service »

lovely hotel, staff very friendly and helpful, very clean, very open and bright, food lovely good entertainment at night

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.M.! We appreciate your comments regarding your stay at the Mercure Kyiv Congress. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Yulia Koroi Front Office Manager

Stanislav Business - 16/02/2019 AccorHotels certified review
« Overall good experience »

Friendly staff, nice, spacious and refurbished room, clean bathroom. Great experience for good money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.S.! We very much appreciate your comments regarding your stay at the Mercure Kyiv Congress. We are delighted to read that you had an nice stay and enjoyed your visit. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your note regarding your welcome drink. We will do our best to change your opinion during your next arrival. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Yulia Koroi Front Office Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates