Hotel - Rixos Premium Dubai JBR
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Rixos Premium Dubai JBR Hotel

4.5/5 1,851 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • French
    • Italian
    • Portuguese
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Chek-in (from 8am) (Paying)
    • Late Check-out (up to 5pm) (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Golf  (Nearby)
    • Golf
    • Golf lessons
  • Tennis  (Nearby)
    • Outdoor tennis court
    • Tennis
  • Beach and water sports
    • Boat excursions (Paying)
    • Jet skiing (Paying)
    • Pedal boat (Paying)
    • Private beach
  • Bicycles rental  (Nearby)
  • Ski hire facilities  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 00:00-23:59

Business services

  • 11 meeting room(s)
  • Congress center
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

AL MAS5 km / 3.11 mi
JABEL ALI ZONE15 km / 9.32 mi

Your meetings and events

Rixos Premium Dubai JBR Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
AMBER 30 m2 2 m 0 0 10 0 0
GARNET 30 m2 2 m 0 0 8 0 0
ONYX 35 m2 2 m 0 0 10 0 0
PEARL 60 m2 2 m 40 12 12 30 0
TOPAZ 60 m2 2 m 40 12 12 30 0
AQUAMARINE 70 m2 2 m 60 18 18 35 0
JADE 70 m2 2 m 60 18 18 35 0
EMERALD 90 m2 2 m 80 20 20 50 0
RUBY 120 m2 2 m 95 35 35 60 75
SAPPHIRE 125 m2 2 m 95 35 35 60 75
DIAMOND HALL 1,005 m2 6 m 820 550 260 500 620
    • Videoconferencing
    • Podium
    • Day light
    • WIFI access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 414 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 58 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 3,269 reviews

Our guest reviews for
Rixos Premium Dubai JBR

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,851 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Sultan A. Friends - 15/08/2019 AccorHotels review
« The overall experience was amazing »

We got upgraded to the suite on our check in and that procedure did not take more that 10 minutes. And the suite and overall experience was amazing and I would totally recommend.

Anonymous Couples - 15/08/2019 AccorHotels review
« Good »

Nice hotel, good service, dirty swimming pool with whitish water

Michael H. Families - 14/08/2019 AccorHotels review
« Great Hotel for Adults »

We stayed as a family of 4 in a two bedroom suite. The suite was amazing and I could not fault it in any way. The pool area was disappointing as it had nothing for children and unless you came down at 6am you could never get a bed, never mind 4. Only the buffet restaurant belongs to the hotel in case you want to do your half board in another restaurant, you can’t. Staff were always friendly and helpful.

M. K. Couples - 14/08/2019 AccorHotels review
« M. k. »

Nice staff very friendly and lovely location Food is excellent, rooms are great Only two issue No smoking rooms are available No private beach (( it’s general beach and any one can access it for free ))

Iain M. Families - 13/08/2019 AccorHotels review
« Family break »

Exceptional hotel providing first class facilities. All members of staff were very courteous and went out of their way to help you. Lovely room with great views of the palm. Fantastic selection of quality food at breakfast and dinner. Will highly recommend this hotel to anyone visiting Dubai.

Paul R. M. Couples - 12/08/2019 AccorHotels review
« Most amazing experience ever thank you »

Out of this world best place we've been to date

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul M., We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Awad A. Couples - 12/08/2019 AccorHotels review
« Service and valet was not up to standard, property was amazing »

Hotel experience was great only need to work on service and valet parking along with luggage delivering, the amount for hotel stay is quiet expensive for its less than average service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Awad A., We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mohammad Couples - 12/08/2019 AccorHotels review
« Wonderful »

Best place with good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammad A., We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ahmed H. Couples - 12/08/2019 AccorHotels review
« Most modern and luxurious hotel that needs service improvements »

Actually this hotel is from the best I stayed in, it is very modern and luxurious, facilities are very good. Everything is amazing except one thing which is service, service needs a lot of improvement, I felt it the moment I stand in front of reception while checking in, no smile, no mention about hotel facilities or breakfast times. Even I told them that my stay for this night is for my anniversary but nothing happened, even during breakfast, they selected me a table and I put my room card on it, went to bring the food found occupied by another guests. Hope all these can get rectified in future

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ahmed H., We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Amani A. Friends - 11/08/2019 AccorHotels review

Good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amani a., We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mohammad A. Couples - 11/08/2019 AccorHotels review
« Super »

I visited Dubai more than 25 times over the last 10 years, this was the first time staying at Rixos made me feel it's the first time in Dubai.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammad a., We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ibrahim Friends - 10/08/2019 AccorHotels review

it was wonderful experience with too days , I LOVE EVERYTHING

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ibrahim A., We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Vikram S. Couples - 09/08/2019 AccorHotels review
« Amazing »

Trip was amazing, staff are so friendly, Daniel the door staff was a good guy, Asif from house keeping done a amazing job!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vikram S., We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Obi N. Families - 09/08/2019 AccorHotels review
« Mr »

Excellent and good customer services. All staff polite and the kids loved it

Our hotel has responded to the review
Our hotel has responded to the review

Dear Obinnam n., We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Hamed A. Families - 07/08/2019 AccorHotels review
« exceptional »

staff was excellent , every thing is prefect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hamed a., We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Zaid R. Families - 06/08/2019 AccorHotels review
« Mr. Zaid R. »

All I can say is.... wow!! The wonderful greeting at reception after our long flight , the swift check in , the prompt attention from concierge to have our luggage in our rooms before we got there amazed me . Rooms are of the highest standards with great respect to cleanliness... something that many 5* resorts lack . All amenities and special requirements met with swift service . Breakfast ... well that’s another whole adventure. On arrival my wife whom is lactose intolerant was met by the chef to attend to her dietary requirements and no task or request proved to be too difficult . Food was of the highest standard, freshly prepared and presented like we were royalty . Our fun days ( everyday !!) was to relax at the poolside from immediately after breakfast up until 2 pm ... have a small break and return until almost sunset which was around 8.30 pm . I really had fun with both my grandkids and they really had a ball . It was the best relaxation I’ve had in quite a while . I must mention that the hotel manager , the head chef, the pastry chef , the concierge , room service , the house keeping all went out of their way to make our experience really memorable and we are sure to return shortly . I celebrate my 60 th birthday on the 19 September and we are planning to do it the Rixos way . See you soon and thanks to all again for a really wonderful experience . I would not stay anywhere else !!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nabila R., We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Oleksandr K. Couples - 05/08/2019 AccorHotels review
« Looks good in general and excellent in some points. »

Most of staying was fine.However there are a few points to improve,such as situation with towels on swimming pool. Also, I was charged 2000+AED for unknown reason just before checked out.Funds were returned later, without justified explanation from Managers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Oleksandr K., We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Solo - 05/08/2019 AccorHotels review
« Good but I was expecting a better service. »

It's was just OK for the price. I'm not sure if it's coz it was busy or too many trainees, but felt the service wasn't up to the price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Radwan B., We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Naresh C. Couples - 05/08/2019 AccorHotels review
« Ideal hotel with great location and facilities. »

Me and my wife came on our honeymoon, we were greeted and welcomed nicely. Our room was upgraded complementary. I did request for something nice to be done before hand a bottle of champagne etc. which I was told will be done for me but this never happened. This was disappointing we thought it may have happened within our weeks stay but that didn't happen either. Apart from that we enjoyed our stay staff were friendly and helpful. All the facilities we're really good swell.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Naresh C., We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Cary P. Families - 05/08/2019 AccorHotels review
« It was ok, not as good as it should have been »

We stayed at this hotel last year and the experience was better than this time, I strongly disagree with the hotel charging guests for soft drinks when using the restaurant in the evening, this never happened last year so what has changed, it's very bad and I heard a lot of guests complaining about this, secondly the air conditioning in our room was faulty and it was reported on three separate occasions and the engineer said that we should draw the curtains during the day to keep the room cool, I'm sorry but I expect a bit better than that from a hotel such as yours, we were locked out of our room and when I went to the desk to inquire why we had been locked out I was presented with a bill as if I was checking out, another mistake on your part, I had a letter put under my door telling me that I shouldn't be putting lunchtime meals on my room as you didn't have any credit card details of mine, another mistake on your part as when I checked in you took my credit card details and 1500 Dirhams, your desk staff apologized but its just not good enough as it was one disaster after another your hotel is not cheap and I expect a far better service than what we received

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cary p., Thank you for taking the time to tell us about your experience at the Rixos Premium Dubai JBR. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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