Hotel - Tarcin Forest Resort & Spa Sarajevo - MGallery
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Tarcin Forest Resort & Spa Sarajevo - MGallery

4.5/5 63 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

BMW TOMIC SARAJEVO27 km / 16 mi DM24 km / 14 mi ORBICO24 km / 14 mi
COCA COLA18 km / 11 mi OBI SARAJEVO25 km / 15 mi PORSCHE SARAJEVO28 km / 17 mi

Exhibition and convention centre

SKENDERIJA25 km / 15 mi

Your meetings and events

Spacious and elegant conference room featuring natural light and panoramic mountain view with state of the art audio visual system and direct access to the terrace ideal for corporate meetings, cocktail events, seminars, conventions, balls and weddings.Stylish conference room featuring panoramic mountain view, bathed in natural light and equipped with state of the art technology suitable for board and team meetings, training sessions, presentations, interviews and private dinners.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
NERONA I 0 m2 4 m 200 40 76 70 120
NERONA II 0 m2 4 m 30 20 25 15 20
    • Videoconferencing
    • Podium
    • Day light
    • WIFI access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The cozy and spacious rooms connected to nature through large bay windows and balconies, are decorated with natural wood, wool and subtle touches of traditional Kilim patterns. Each room features free WIFI connection and eco-friendly amenities.Combining modern architecture with the character of a traditional village, the resort's villas feature three bedrooms with balcony, three bathrooms, living room with fire place, fully equipped kitchen and dining room area and offer free WIFI connection.

  • 64 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 2 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Turn down service
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Iron in room
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.7/5 AccorHotels Rating 102 reviews

Our guest reviews for
Tarcin Forest Resort & Spa Sarajevo - MGallery

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 63 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Oben Families - 03/11/2019 Confirmed reviews AccorHotels
« Nice staycation but not a 5 star experience »

We stayed as a family in this hotel for two nights: me, my wife and our 3 years old kid. The hotel room was so cold even the air condition is turned on to the max. All of us caught cold at the end. We have notified the reception repeatedly, yet the only explanation they gave is from a gentleman who does not speak English: "Hotel" "is warming" "at 7". So we assumed that we should not turn on the air condition, and the hotel itself will be warm in a 3 degrees night in Tarcin... Besides that, the bed was comfortable. The room was OK. The service in the dining area is not a 5 star hotel service. The food is nice, but the waiters are not very keen on cleaning the tables. We had to wait 15-20 mins for the waiters to clean up those tables. At the last day, during breakfast, there were two reserved areas for groups of nearly 30-35 people, and there were not enough tables for the standalone customers. We were directed to the lobby area to have our breakfast... with our kid... That was a quite new experience for me. Pool and spa facilities are nice and pool has a nice view to the scenic nature. We rented bikes and had a small tour in the forest. Definitely a nice hotel with nice facilities, but it is not a 5 star hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Oben K., Thank you for taking the time to tell us about your experience at the Tarcin Forest Resort & Spa Sarajevo - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Veda Business - 27/10/2019 Confirmed reviews AccorHotels
« Very good service and ambience. »

Very good service and ambience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vedrana D., We very much appreciate your comments regarding your stay at the Tarcin Forest Resort & Spa Sarajevo - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Bosnian G. Families - 08/10/2019 Confirmed reviews AccorHotels
« mr »

Everything was realy excellent. Space, location, staff, enviroment,... Only one thing was no so good: the fact that I had headache and nobody from the hotel stuff could give me one regular head tablet, because "it is forbiden to give medicaments to guests". I can understand it in case I wanted to get some special drugs, but not for one head tablet :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ajna Avdispahic, We very much appreciate your comments regarding your stay at the Tarcin Forest Resort & Spa Sarajevo - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edin Bajramovic,General Manager

Konstantin K. Families - 08/10/2019 Confirmed reviews AccorHotels
« Amazing !!! »

Thank you very much for every thing ! The reception team was very friendly, a breakfasts are tasty and in/out door facilities interesting and recreative! We actually landed in Montenegro and occasionly I looked for a Accor Hotels in the region and fingers you Hotel . Now we would love to come back !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Konstantin K., We very much appreciate your comments regarding your stay at the Tarcin Forest Resort & Spa Sarajevo - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed Ejubovic,Operations Manager

Nanek Families - 08/10/2019 Confirmed reviews AccorHotels
« forest getaway... »

weekend getaway in pleasant environment

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kenan S., We very much appreciate your comments regarding your stay at the Tarcin Forest Resort & Spa Sarajevo - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Darja Families - 01/10/2019 Confirmed reviews AccorHotels
« Very pleasant experience »

Very nice hotel, beautiful surrounding, nice room, friendly staff. Only the food was not on a high level as the rest!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Darja K., We very much appreciate your comments regarding your stay at the Tarcin Forest Resort & Spa Sarajevo - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ahmed A. S. Families - 20/06/2019 Confirmed reviews AccorHotels
« The best and most beautiful hotel in Sarajevo »

The best and most beautiful hotel in Sarajevo All employees without exception treat their experience and gentlemen and help guests regardless of their position

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ahmed Al S., We very much appreciate your comments regarding your stay at the Tarcin Forest Resort & Spa Sarajevo - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edin Bajramovic General Manager

Nadja Business - 31/05/2019 Confirmed reviews AccorHotels
« Beautiful hotel and location »

Very comfortable, clean room. Beautiful and quiet surroundings. Excellent conference facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nadja B., We very much appreciate your comments regarding your stay at the Tarcin Forest Resort & Spa Sarajevo - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edin Bajramovic General Manager

Dila Business - 30/05/2019 Confirmed reviews AccorHotels
« Finance and Admin Manager »

Everything was great except food and coffee.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adila J., We very much appreciate your comments regarding your stay at the Tarcin Forest Resort & Spa Sarajevo - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edin Bajramovic General Manager

Anonymous Families - 29/05/2019 Confirmed reviews AccorHotels
« pleasent »

Our family has a very nice tume with some small tgings that cozld be improved for better guest experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Munira S., We very much appreciate your comments regarding your stay at the Tarcin Forest Resort & Spa Sarajevo - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edin Bajramovic General Manager

Selma C. K. Families - 28/05/2019 Confirmed reviews AccorHotels
« Wonderful location with great stuff but we missed more content for entertainment. »

We had a great stay, and you have great and kind stuff, but we have noticed that the season did not start with full capacity - the pool wasn't ready, the electricity was briefly out in the forest cafe so we had to order something else...you definitely need more content like small stands with ice cream, toys, entertainment for children...you can rent your space for that and gain more out of such concept...that doesn't have to look portly it can be nicely arranged with unified stands...all in all, we stayed for one night and still had a great walk on the trail, a nice horse ride and great outdoor fun. And your stuff is absolutely wonderful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Selma Colic K., Thank you for taking the time to tell us about your experience at the Tarcin Forest Resort & Spa Sarajevo - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Tony A. Friends - 21/05/2019 Confirmed reviews AccorHotels
« Excellent facilities and wonderful staff friendly and caring »

Excellent facilities and Wonderful helpfully hotel staff nothing is a problem and they are always willing to out the way to help . Special thanks to Dami and Mustafa for their help and for driving us around Sarajevo their comprehensive knowledge of this wonderful location was very much appreciated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tony A., We very much appreciate your comments regarding your stay at the Tarcin Forest Resort & Spa Sarajevo - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nanek Families - 21/05/2019 Confirmed reviews AccorHotels
« Nice weekend family holiday »

Beautifull experience, but needed staff behavioral improvement!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kenan S., We very much appreciate your comments regarding your stay at the Tarcin Forest Resort & Spa Sarajevo - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Matjaž M. Business - 20/05/2019 Confirmed reviews AccorHotels
« PLUS: superior design, clean, very friendly helpful staff . MINUS: no alcohol sold »

PLUS: superior design, clean, very friendly helpful staff, MINUS: no alcohol sold at the premises or anywhere near the facility. Toilet seat in the room to close to the wall. Food is delicious and healthy. Deserts are very tasty. However, I missed more local traditional food, only one type of pita for breakfast. There should be a variety of pita available also for dinner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Matjaz M., We very much appreciate your comments regarding your stay at the Tarcin Forest Resort & Spa Sarajevo - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 19/05/2019 Confirmed reviews AccorHotels
« Absolutely amazing hospitality. »

Staff was tremendously nice and friendly, facilities were great as well, and the views were to die for!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miruna Iris Daniela, We very much appreciate your comments regarding your stay at the Tarcin Forest Resort & Spa Sarajevo - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Jo Business - 17/05/2019 Confirmed reviews AccorHotels
« Excellent »

Outstanding

Our hotel has responded to the review
Our hotel has responded to the review

Dear Josip J., We very much appreciate your comments regarding your stay at the Tarcin Forest Resort & Spa Sarajevo - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Hasan Families - 13/05/2019 Confirmed reviews AccorHotels
« great experience »

Everything was great, except for the breakfast experience so the extra value was charged to the orange juice! The destination is not the amount paid. But at a lower level hotel is not treated that way!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hasan A., We very much appreciate your comments regarding your stay at the Tarcin Forest Resort and Spa Sarajevo - MGallery. It is always a pleasure to receive feedback and constructive criticsm. I will share your comments with our team. As per your comment regarding breakfast experience, we serve 4 types of squeezed juices from 100% fruit. All drinks ordered from the bar are subject to charge. I am very sorry for this missunderstanding. Thank you again for sharing your experience, and we hope your next visit will be more pleasant and better than this one. Sincerely, Edin Bajramovic General Manager

Anonymous Families - 02/05/2019 Confirmed reviews AccorHotels
« peasefull place perfect for energy recovery »

very kind staff, comfortable room, good food, excellent SPA area (although hot tube is missing), amenities for kids

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anesa B., We very much appreciate your comments regarding your stay at the Tarcin Forest Resort and Spa Sarajevo - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edin Bajramovic General Manager

Lejla B. Families - 30/04/2019 Confirmed reviews AccorHotels

Beautiful hotel staff !!!! Clean room, fresh food The most beautiful hotel in Sarajevo

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lejla B., We very much appreciate your comments regarding your stay at the Tarcin Forest Resort and Spa Sarajevo - MGallery (Autumn 2017). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edin Bajramovic General Manager

Amila Couples - 27/04/2019 Confirmed reviews AccorHotels

Amazing expirence,the most kind personality I've seen(and I've been in a lot of hotels in Europe).Restort is amazing,every inch of it and it was great.Thank ypu for your services.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amila D., We very much appreciate your comments regarding your stay at the Tarcin Forest Resort and Spa Sarajevo - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edin Bajramovic General Manager

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