Hotel - Mercure Lyon Genas Eurexpo hotel
Mercure Hotel Mercure Hotel

Mercure Lyon Genas Eurexpo hotel

4.0/5 192 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • LYON SAINT EXUPERY
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-22:00
    • Opening hours : Week-end 07:00-22:00

Business services

  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

ABB3 km / 1 mi BODYCOTE8 km / 4 mi CERP0 km / 0 mi EMERSON2 km / 1 mi LACROIX3 km / 1 mi MADLY3 km / 2 mi MILS3 km / 1 mi
AIR LIQUIDE0 km / 0 mi BONDUELLE1 km / 0 mi DIMOTRANS11 km / 6 mi EXPEDITORS11 km / 6 mi LENNOX12 km / 7 mi MANITOWOC8 km / 4 mi SINTEX1 km / 1 mi

Exhibition and convention centre

EUREXPO5 km / 3 mi

Your meetings and events

Our three lounges are fully equipped and air conditioned and benefit from natural light, enabling you to host your seminars, meetings or business meals for 5 to 50 people. Organize your board meetings in our executive lounge with garden view.

Mercure Lyon Genas Eurexpo hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
PERRACHE 50 m2 0 m 30 20 30 20 0
BOSSAN 60 m2 0 m 70 25 70 40 0
Garnier 70 m2 0 m 70 30 70 40 0
    • Day light
    • WIFI access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Enjoy our quiet, spacious rooms for 1 or 2 people, with a large double bed or twin beds, flat-screen TV, minibar, desk and fiber-optic WIFI. Our rooms have been fully renovated to offer the best in comfort and design.Experience our spacious design bedroom suites, with exclusive upscale Mercure bedding, Nespresso machine, tea and coffee making facilities with kettle, and other little touches that create the perfect environment for work or relaxation.

  • 84 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • TV Bouquet beIN Sports
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Bouquet TV Canal+ and Canalsat
    • Baby bed
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 1,079 reviews

Our guest reviews for
Mercure Lyon Genas Eurexpo hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 192 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Robert S. Couples - 07/09/2019 AccorHotels review
« Excellent quality hotel. »

The room was a good size and the bathroom huge, we were in a disabled room despite being able bodied, which made the shower a little awkward. The air conditioning was much appreciated on a very hot night. The restaurant was fabulous.

Anonymous Business - 28/08/2019 AccorHotels review
« Nice hotel »

Nice hotel, and room.

Anonymous Couples - 31/07/2019 AccorHotels review
« Friendly service and a surprisingly good dinner! »

Everything was very professional and friendly. The hotel was clean, and the food was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALISTAIR M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Genas Eurexpo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinne SAINRAT Directrice Générale | General Manager

Anonymous Business - 29/07/2019 AccorHotels review
« I found no negative points, so "Extremely Satisfied" with 10 points. »

Friendly staff, clean and comfortable rooms with sufficient space, large bath room, and above all very quite what is for me the most important.

Our hotel has responded to the review
Our hotel has responded to the review

Dear YUKIKO K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Genas Eurexpo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A. M. Friends - 23/07/2019 AccorHotels review
« Good size rooms and friendly staff. »

Good breakfast and good location.

John R. Couples - 23/07/2019 AccorHotels review
« Mecure Lyon Genas »

Check in was good, the room we had had a bath no shower, tried to use the hand held shower attachment of the bath but got water over the bathroom floor the glass screen let water by bottom and front edge. We asked to change rooms and did no problem at all. Had a good shower in this one. Dinner was good as was the service. Breakfast was fine also. Do the buyers of chairs ever sit in them the ones in the lounge a mixture I did not find them very comfortable. Underground car park at the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Genas Eurexpo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Joel Families - 21/07/2019 AccorHotels review
« Top »

Ras conforme

Ali Business - 09/07/2019 AccorHotels review
« Two nights in Isolation »

The people in the hotel were very nice and helpful. The hotel is located outside Lyon and access is by expensive taxis only. Nothing at the vicinity! The survey is communicated through a wrong language.

Anonymous Families - 09/07/2019 AccorHotels review

We arrived early so I understood not being able to check in early. However we were told twice it would be 20 more minutes. By 2:15 I asked to speak to manager and was told no one was there until next day. When I wouldn’t accept that answer, I was told a manager would be there at 3 pm. I felt like I was lied to. The room was good and quiet but my stay was 17 hrs.

Anonymous Business - 03/07/2019 AccorHotels review

Nice!!!!

Couples - 05/06/2019 TripAdvisor review
« Fine hotel »

Everything was fine. Easy incheck, fine room, bathroom clean and frech. Bar and resturang exelent service and meny. The food perfect made. Parking outsider and indoor garage. Good for cars whit holiday stoff.

Alan M. Couples - 28/05/2019 AccorHotels review

Everything was great apart from lack of air-conditioning which was quite clearly stated on the confirmation that it was available. Had paid extra for a more expensive room. Unfortunately it had large glass windows which faced the sun and the room was very hot. There were no opening windows and the door to the balcony could not be left open because of high winds.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALAN M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Genas Eurexpo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. About our air conditionning, the problem is now fixed, we are sorry you had to support it. We hope that the next time you come with us, you will feel welcomed ! We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Corinne SAINRAT Directrice Générale | General Manager

Michael K. Business - 17/05/2019 AccorHotels review
« Nice environments, comfortable rooms, staff could be more friendly »

My comment "staff could be more friendly" relates to the service on the bar - poor support and understanding for not French-speaking people

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL K., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Genas Eurexpo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Corinne SAINRAT Directrice Générale | General Manager

Anonymous Couples - 11/05/2019 AccorHotels review
« Short pleasant stay with warm welcome »

No prior reservation made before arriving at the hotel. With the hotel being busy, no Privilege room was available. However, the Night shift staff did all he could to accommodate us & that is WHAT matters. Thank you!

Anonymous Couples - 07/05/2019 AccorHotels review
« Nice Hotel »

Perfect for when we are on travel

Hendrik Business - 27/04/2019 AccorHotels review
« OK mercure »

Everything ok

Grant Couples - 10/04/2019 AccorHotels review
« Good hotel close to the Airport »

Brief stay, friendly receptionist. Room was adequate but disappointed did not receive Platinum upgrade.

R. Families - 26/03/2019 AccorHotels review
« Your booking system »

Dear Madam, dear Sir, It is not acceptable to not properly inform your customers about your booking process. An amount (which does not match with the amount of the booked room) has been blocked on my credit card without any information and I had to pay my bill at check-out without knowing that. In total, it is like having paid twice! Now, I have to claim that pre-authorization amount back and have been informed that it can take several days. It is up to you to chose the right staff at the reception desk to inform about that kind of process or to mention it clearly on your website. Next time, I will book through Booking, something I wanted to avoid being aware they are taking a massive fee. I will not book online again. Best regards Helene R.

David S. Couples - 18/03/2019 AccorHotels review
« Good hotel to stay at »

Clean and spacious room. Good evening meal. Polite staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Corinne SAINRAT Directrice Générale | General Manager

R. M. Business - 12/02/2019 AccorHotels review
« Pleasant stay; appreciated the option to bypass daily housekeeping »

I had a nice stay at your hotel. I appreciated the manager's efforts to let me check in on the Sunday night when the PSG football team was staying there before their match against Olympique Lyon. Also appreciated the shuttle service to and from the office. Dinner at Restaurant Cote was excellent; some of the best meals I've had in my travels - great tastes and presentation. Room service menu was very limited on Sunday night and the pre-packaged chocolate mousse was awful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Corinne SAINRAT Directrice Générale | General Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Le Club AccorHotels
Not participating hotel As a {{fidelityCard}} member Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates