Hotel - Mama Shelter Prague
Mama Shelter Hotel Mama Shelter Hotel

Mama Shelter Prague

4.5/5 268 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Exhibition and convention centre

VYSTAVISTE PRAHA0.75 km / 0.47 mi

Your meetings and events

Mama Shelter Prague Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ATELIER 1 28 m2 3 m 28 12 14 14 0
ATELIER 2 29 m2 3 m 29 12 14 14 0
ATELIER 3 59 m2 2 m 50 20 22 24 0
ATELIER 4 59 m2 2 m 50 20 22 30 0
ATELIER 5 62 m2 2 m 50 20 22 30 0

Our rooms

Set down your bags, relax and enjoy the moment, Mama takes care of everything. From Mama Medium to Mama Penthouse, there is a room designed for your comfort and pleasure.

  • 238 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 10 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Web TV
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 1,434 reviews

Our guest reviews for
Mama Shelter Prague

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 268 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Stace Business - 06/11/2019 Confirmed reviews AccorHotels
« Great experience overall »

The facilities were clean and comfortable. The resteraunt was excellent. Only thing missing was a gym.

John Business - 05/11/2019 Confirmed reviews AccorHotels
« Friendly service minded »

Welcoming staff everywhere, feeling at home every single minute

Anonymous Couples - 30/10/2019 Confirmed reviews AccorHotels
« Nice hotel, good location, good service, helpful staff »

We enjoyed the concept of the hotel. The staff was friendly and helpful. The room was clean and quiet. Food in the restaurant was good, would have liked more vegetarian options. Breakfast was varied although circulation was difficult. Would recommend this hotel.

Annie J. Solo - 29/10/2019 Confirmed reviews AccorHotels
« The greatest hotel I have ever stayed in! »

For a classy, quirky, affordable and at-home stay, I personally urge you to choose Mama Shelter. Located in a beautiful area of Prague with stunning classic architecture, you can hop on the conveniently located trams to get anywhere in the city. The staff are incredibly helpful, even with “silly” things, like explaining how trams work and how to fit in with the big city! The room and en-suite were spotlessly clean, and the TV and WiFi actually worked?! For me that’s a shock! Their facilities, too, are spectacular, perfect for families, young children, with easy access for all ages and physical requirements. A perfect hotel if, like me, you are travelling alone, and the rooms and beautifully lit and romantic for couples. The restaurant and bar is beautiful, and extends to a cosy outdoor area. All very reasonably priced. I have absolutely no faults with this hotel.

Paweł Friends - 29/10/2019 Confirmed reviews AccorHotels

Meeting my expectations althought I would expect more

Daria Business - 28/10/2019 Confirmed reviews AccorHotels
« Comfortable Stay »

That was very comfortable and nice, although checking in took a while, as we were a group of people, and it turned out the hotel had a completely different list of people to settle in together. Otherwise, it was really good. Delicious breakfast (oh that pastry!) and the wonderful cleanliness in the room. I wish there were glasses available in the room, as I had to grab one from the bar.

Business - 26/10/2019 TripAdvisor review
« Pay for toothpaste for Accor group hotels. It’s scandalous! »

Why guests have to pay for toothpaste ???? I didn’t recognize Accor hotels pas philosophy. A small bottle of water for the Welcome drink for Silver guest. this is ridiculous. Price is high .. I will never go back to this hotel again ...

G. P. P. Couples - 25/10/2019 Confirmed reviews AccorHotels
« Wonderful »

Excellent room and breakfast and the hotel crew

Business - 25/10/2019 TripAdvisor review
« Very nice boutique hotel a little bit outside of the crowded center »

The hotel is well located near a well frequented tram stop and 7 mins away from the underground. It’s a really lovely and modern hotel with a well sorted breakfast buffet. Rooms are (as all Mama Shelter rooms) very nice and the bed is very comfy! Personnel was very friendly and helpful!

Hls Business - 24/10/2019 Confirmed reviews AccorHotels
« mediocre experience »

good infrastructure, but careless staffs. the modern design just focuses on the hardware, not the hospitality. for a hotel, it doesn't give guest a warm feeling.

Anonymous Solo - 23/10/2019 Confirmed reviews AccorHotels
« A bunch of youngsters playing hotel in a quirky place run the cheapest way possible »

The rating says it all. If your hotel manager doesn‘t even get the point that in Mid October in Prague the heating on the guestrooms should be turned on, what else to say...

Fernando E. Couples - 23/10/2019 Confirmed reviews AccorHotels
« Todo ok »

Agradable

Igor L. Solo - 19/10/2019 Confirmed reviews AccorHotels
« Not honoring gold status »

Upon check in I was told that Le Club member doesn't get status benefits (I'm gold member) besides water at the room (which I never got). They claim that Mama Shelter is a partner at not member of Accor. Even if it so, it's know shown/mentioned anyway during booking on the app. It's outrageous! I asked to talk with the manager: As the beginning she repeatedly said - there is no benefits for gold members. When I showed they what it seen on the app - specifically mentioned that gold members will enjoy status benefits and anyway the hotel is fully booked. Which was untrue cause I showed here available room on the app. Then she said that it just says Gold Status benefits but doesn't specifically says about room upgrade. I showed the list of benefits on Le Club page. She said it's not written that's it's for free and she At this point I had no choice but raise my voice and she agreed to upgrade the room for next category. All these being sad with a face expression as if she makes me a favor. One of the worst "welcome" experiences.

David N. Couples - 15/10/2019 Confirmed reviews AccorHotels

Enormously friendly staff, top service!

Misty N. Families - 14/10/2019 Confirmed reviews AccorHotels
« Fun Spot to Stay! »

The hotel had a friendly staff throughout, a very welcoming vibe and all around fun environment!

Pavel Couples - 14/10/2019 Confirmed reviews AccorHotels
« Great Experience Overall »

It was very very good - the breakfast buffet was excellent, the recommendation from the front desk (specially a team member, a guy on his 20s... cant remember his name - his recommendations were great).

Peggy Couples - 12/10/2019 Confirmed reviews AccorHotels

Wonderful

Anonymous Solo - 11/10/2019 Confirmed reviews AccorHotels

in love with this hotel

Anonymous Business - 11/10/2019 Confirmed reviews AccorHotels
« Enjoyable 2 days. »

Great hotel with a fresh feel, well located and nice room.

B S. Business - 08/10/2019 Confirmed reviews AccorHotels
« Food and beverage offering was average »

The room was comfortable The service was friendly and helpful I did not have breakfast included with my reservation and was not offered to purchase at check in. The experience I had the following day to have breakfast was awkward. Rather than offer me the opportunity to pay for breakfast the hostess made it clear I did not have breakfast included and had to pay. The transaction was also awkward and held up other guests.

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