Hotel - Mercure Shanghai Hongqiao SOHO
Mercure Hotel Mercure Hotel

Mercure Shanghai Hongqiao SOHO

4.0/5 30 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-22:00
    • Opening hours : Week-end 07:00-22:00

Business services

  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

  • 305 rooms
  • 100% non-smoking hotel
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 390 reviews

Our guest reviews for
Mercure Shanghai Hongqiao SOHO

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 30 reviews
Jimmy N. Business - 12/09/2019 AccorHotels review
« Comfortable stay »

Quite near to Song Hong Road station, room also new and modernize, breakfast could improve on choice of foods and service in particular the chef for egg cooking;

Yuhui H. Business - 02/09/2019 AccorHotels review

very nice room furniture, professional hotel staff

Rinaldo K. Business - 23/08/2019 AccorHotels review
« Feedback »

Good service, clean and friendly staff

Bob Couples - 22/08/2019 AccorHotels review
« Good »

Good but internet connectivity was bad as it disconnected me frequently.

Kitty F. Friends - 18/08/2019 AccorHotels review
« extremely welcoming »

I appreciate how the staffs at the lobby take care of the little details and especially Ms Song Shuangshuang who helped me with my delivery even after I have left the hotel.

Angus Business - 14/08/2019 AccorHotels review

Please note this is not related my last booking. I noticed that on Accorhotels' official website and mobile App, you list Taiwan as a country. This is TOTALLY WRONG!!! Taiwan is a part of China!!! If you want to do business in China, you MUST respect Chinese sovereign! Therefore, I urge you to revise it immediately!!!

Monika Business - 31/07/2019 AccorHotels review
« Known standard close to Hongqiao airport and metro station »

Clean, big room with unusual layout as walk in to to the room through corridor with sink. Separate toilet and shower suits on the side. Standard Asian breakfast. Restaurant offer basic, but tasty meals for dinner - good service. Metro station is 3 minutes walk from the hotel (turn right - just next to Mcdonald and bus station). Within 10 minutes you can get to Hongqiao airport. Only dissapointment is the window on the internal wall of the building. Quite dark in the morning, but as it was only 1 night stay i was not bothered. But it would be nice to be aware of this while booking the room

Akiko A. Business - 17/06/2019 AccorHotels review
« First try to stay but services are above my expectation »

Xiao du provides great selection of music, movies and TV shows in Chinese

Cheah A. L. Business - 22/05/2019 AccorHotels review
« Satisfied »

Quiet, clean n nice environment

Our hotel has responded to the review
Our hotel has responded to the review

Dear a. ailing, We very much appreciate your comments regarding your stay at the Mercure Shanghai Hongqiao SOHO. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Kirby Couples - 02/05/2019 AccorHotels review
« Almost perfect »

We had a wonderful stay. The hotel exceeded our expectations -- the friendly and helpful staff, location, value for mone, ambiance / room decor, cleanliness. The only downside is the room temperature. It would be better if we can control the temperature inside the room.

Our hotel has responded to the review
Our hotel has responded to the review

Signora / Signor m., Desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso Mercure Shanghai Hongqiao SOHO. E’ con grande piacere che riceviamo i suoi complimenti. Non mancheremo di condividere i suoi commenti con tutta la nostra equipe. La sua soddisfazione è la migliore ricompensa per il nostro personale che lavora giorno dopo giorno per offrire un servizio impeccabile. In attesa di accoglierla nuovamente, Signora/ Signor le porgiamo cordiali saluti.

Trav Business - 29/03/2019 AccorHotels review
« New and clean hotel »

I like the experience in this hotel, is very technology inclined hotel with smart sound system to activated the lights in the hotel room. Overall great experience!

Our hotel has responded to the review
Our hotel has responded to the review

Dear shunwei c., We very much appreciate your comments regarding your stay at the Mercure Shanghai Hongqiao SOHO. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ruixia J. Business - 14/03/2019 AccorHotels review
« Wonderful. »

Excellent experience and warm welcoming since I entryed the hotel till I left. I can see every staff enjoy and satisfied their work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ruixia J., We very much appreciate your comments regarding your stay at the Mercure Shanghai Hongqiao SOHO. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Jayden W. Business - 07/03/2019 AccorHotels review
« That's very good »

I had an amazing experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear xintao W., We very much appreciate your comments regarding your stay at the Mercure Shanghai Hongqiao SOHO. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Lz Business - 05/03/2019 AccorHotels review
« A pleasant stay despite a few hiccups »

Excellent customer service. There are a few things I wish the hotel would do differently/improve on, but overall a pleasant stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear limin z., We very much appreciate your comments regarding your stay at the Mercure Shanghai Hongqiao SOHO. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Business - 03/03/2019 TripAdvisor review
« Great Place »

I have stayed at this hotel a couple of times whilst on business in Shanghai. It is a really convenient location, 20 minutes from the city, close to the subway and 1 stop from Hongqiao airport. The big improvement has been with the staff and their english, each time I visit it continues to improve. I must thank Kevin who's english is outstanding, and so are his customer service skills, Rita who manages my reservations and Victor who is always there to help! These staff are a credit to the hotel and a great help!

Our hotel has responded to the review
Our hotel has responded to the review

Dear customer,thank you for staying Mercue Shanghai Hongqiao Soho. Our hotel location makes it easily accessible by subway. Only 3 minutes walk to the subway station. Go to the downtown、Hongqiao airport、Hongqiao Railway Station are very convenience. Hope the good location will give you a good feeling. We sincerely look forward to see you . Have a good day, thank you. GM: Kelvin Xue

Alex S. Business - 02/01/2019 AccorHotels review
« Quality is high. »

Nice and new decoration no matter in public area or guest room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear hanquan x., We very much appreciate your comments regarding your stay at the Mercure Shanghai Hongqiao SOHO. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Pan Y. Solo - 29/12/2018 AccorHotels review
« wonderful »

room is clean and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear pan Y., We very much appreciate your comments regarding your stay at the Mercure Shanghai Hongqiao SOHO. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ines C. Business - 14/12/2018 AccorHotels review
« Ms. C. »

Wonderful experience. Would definitely recommend the hotel to anyone I know.

Our hotel has responded to the review
Our hotel has responded to the review

Dear yujun C., We very much appreciate your comments regarding your stay at the Mercure Shanghai Hongqiao SOHO. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Business - 10/12/2018 TripAdvisor review
« Decent hotel in Hongqiao area »

Mercure Shanghai Hongqiao Soho is nice hotel and located right in front of Metro station. Very convenient to go to airport both Pudong and Hongqiao airport as you just take the metro no 2 in which to the West you will reach Hongqiao Airport and to the East you will reach Pudong Airport. No need to change Metro. Room is very nice. Breakfast is so so.

Our hotel has responded to the review
Our hotel has responded to the review

Dear customer,thank you for staying Mercue Shanghai Hongqiao Soho. We are very glad to heard that you liked our hotel with the employees and the service.We sincerely look forward to see you . Have a good day, thank you. GM: Kelvin Xue

Swoyambhu R. T. Business - 27/11/2018 AccorHotels review
« Hotel Mercure situated in very suitable location for people came to participate in CIIE 2018, Shanghai. »

Nice to have wonderful amiable staffs (team) of Mercure. My stay was fully enjoyable, no comment. I believe you have given us extra facilities than I had expected? Cozy and nice stay in brief.

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